--- title: "BuddyCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BuddyCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/158245/BuddyCRM/" page_type: "product" language: "en" --- # BuddyCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BuddyCRM ## What is BuddyCRM? Grow your sales with BuddyCRM. Designed for sales teams of five or more, BuddyCRM allows sales managers to get visibility of interactions between the sales team and customers. All contact between customers and your company is stored including email and attachments, calls, quotes, and appointments. Create sales presentations, send targeted emails, and update on the move with the mobile app. ## What is BuddyCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £35 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BuddyCRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://buddycrm.com&name=BuddyCRM) ## BuddyCRM Overview Updated August 2026 AI summary BuddyCRM is a cloud-based CRM platform designed for sales teams at organizations of all sizes, from small businesses to enterprises. It supports contact and lead management, sales pipeline tracking, workflow and task management, and offers features like email marketing, territory management, and reporting. Deployment options include web and mobile access, making it adaptable for different team environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BuddyCRM 4.3 (3) VS. [4.5 (4,480)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price £35 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.4 (4,381) Value For Money 4.7 (3) Value For Money 4.3 (3,511) Customer Service 5.0 (3) Customer Service 4.4 (3,521) ## BuddyCRM alternatives [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,992)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (620)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) ## FAQs about BuddyCRM Overview ### What company size and specific industries is BuddyCRM built for? BuddyCRM is designed for sales teams at small and medium businesses, as well as large businesses and enterprises. It is suited for organizations of varying sizes that need a CRM built for sales-focused work, rather than for a specific industry or sector. Features and Usability ### What are the key features of BuddyCRM? BuddyCRM offers contact management, lead management, and sales pipeline management for tracking prospects through the sales process. It also includes calendar/reminder system, task management, and workflow management for follow-up work, plus email management, email marketing, reporting/analytics, document storage, and internal chat integration. Getting Started and Support ### What training and onboarding options does BuddyCRM offer? BuddyCRM provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct guided setup, live online sessions allow remote instruction, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does BuddyCRM offer? BuddyCRM provides chat support for customer assistance. No reviewer feedback about support quality is available, so user experience details such as response time, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) BuddyCRM supports all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each sales stage, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into revenue opportunities, and close sales with greater consistency. Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Calendar/Reminder System 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Document Storage 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Email Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Interaction Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts BuddyCRM 16 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.7 (3) Basic £35.00 Flat Rate,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Jacqueline B. Marketing & Communications Officer Logistics and Supply Chain ### "Logistics company using BuddyCRM for various departments" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 28, 2020 I can see there will be enormous benefits for our business from having all our data stored, organised, secure and selectively accessible within BuddyCRM. Pros That all colleagues can store the info, from documents, contracts and agreements, to emails and meeting notes, that give the story of our collaboration with suppliers, service providers, customers and potential customers. Cons I found it quite difficult to learn the programme in the beginning, but we have tuition booked with Buddy CRM support team, which should get us all up and running. Reasons for choosing BuddyCRM Because we already had Buddy and our Sales Director liked it. Because during the price comparison Buddy came out pretty well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Phil L. Sales & Marketing Manager Farming ### "Adaptable CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2020 Pros Adaptable CRM package Buddy CRM is a great CRM package that can be addapted to any business situation. Buddy CRM have customzied several areas of the platform to align with our needs. The support is fast and effeceint with a memeber of the team always contactable. It is simple and intuative to use as a CRM system with the ability to pull in additional customer information (financials, salve volumes etc). This make it invaluable in the field when visiting customers. I would highly recomend this CRM platform. Cons . Reasons for choosing BuddyCRM UK based, well priced, simple to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Dipesh V. Head of Sales Pharmaceuticals ### "Versatile and Adaptable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2020 Not quite there, but the idea is that the whole business will be able to log and access all interactions with our customers in one place so that we can give a consistent message to our customers. In addition to this it has the capability to be a great tool for our sales team to manage their customers and target growth correctly Pros The system integrates at a back end level with our ordering system and hence shows customer commercials and static info in one place. This is an extremely useful element of the CRM system as it was adapted specific to this business Cons There were elements missing, but the BuddyCRM team are great in taking these on and rectifying Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.