# BuddyCRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BuddyCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/158245/Medidata/alternatives --- # BuddyCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BuddyCRM ## What is BuddyCRM? Grow your sales with BuddyCRM. Designed for sales teams of five or more, BuddyCRM allows sales managers to get visibility of interactions between the sales team and customers. All contact between customers and your company is stored including email and attachments, calls, quotes, and appointments. Create sales presentations, send targeted emails, and update on the move with the mobile app. ## What is BuddyCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £35 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BuddyCRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://buddycrm.com&name=BuddyCRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BuddyCRM 4.3 (3) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price £35 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.4 (4,352) Value For Money 4.7 (3) Value For Money 4.3 (3,488) Customer Service 5.0 (3) Customer Service 4.4 (3,496) ## BuddyCRM alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Highest Rated [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month [4.5 (820)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Document Storage 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Email Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Interaction Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Email Marketing Create and send email blasts/campaigns BuddyCRM 14 features Manage, organize, and store contact information Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Access software remotely via mobile devices Generate quotes or estimates for customers View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.7 (3) Basic £35.00 Flat Rate,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Jacqueline B. Marketing & Communications Officer Logistics and Supply Chain ### "Logistics company using BuddyCRM for various departments" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 28, 2020 I can see there will be enormous benefits for our business from having all our data stored, organised, secure and selectively accessible within BuddyCRM. Pros That all colleagues can store the info, from documents, contracts and agreements, to emails and meeting notes, that give the story of our collaboration with suppliers, service providers, customers and potential customers. Cons I found it quite difficult to learn the programme in the beginning, but we have tuition booked with Buddy CRM support team, which should get us all up and running. Reasons for choosing BuddyCRM Because we already had Buddy and our Sales Director liked it. Because during the price comparison Buddy came out pretty well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Phil L. Sales & Marketing Manager Farming ### "Adaptable CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2020 Pros Adaptable CRM package Buddy CRM is a great CRM package that can be addapted to any business situation. Buddy CRM have customzied several areas of the platform to align with our needs. The support is fast and effeceint with a memeber of the team always contactable. It is simple and intuative to use as a CRM system with the ability to pull in additional customer information (financials, salve volumes etc). This make it invaluable in the field when visiting customers. I would highly recomend this CRM platform. Cons . Reasons for choosing BuddyCRM UK based, well priced, simple to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Dipesh V. Head of Sales Pharmaceuticals ### "Versatile and Adaptable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2020 Not quite there, but the idea is that the whole business will be able to log and access all interactions with our customers in one place so that we can give a consistent message to our customers. In addition to this it has the capability to be a great tool for our sales team to manage their customers and target growth correctly Pros The system integrates at a back end level with our ordering system and hence shows customer commercials and static info in one place. This is an extremely useful element of the CRM system as it was adapted specific to this business Cons There were elements missing, but the BuddyCRM team are great in taking these on and rectifying Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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