--- title: "365 Command Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 365 Command Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/158278/365-Command/" page_type: "product" language: "en" --- # 365 Command Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 365 Command ## What is 365 Command? It is an email migration and cloud administration platform that allows to manage and migrate emails for Microsoft Office 365. ## What is 365 Command used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 365 Command?[Manage this product listing](https://www.g2.com/products/365-command/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 365 Command 4.0 (2) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $20 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.6 (3,509) Value For Money 4.0 (2) Value For Money 4.6 (3,086) Customer Service 4.0 (2) Customer Service 4.7 (3,085) ## 365 Command alternatives [4.3 (197)](https://www.capterra.com/p/159630/Mailgun/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (456)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about 365 Command Overview ### What company size and specific industries is 365 Command built for? 365 Command is designed for businesses of any size, especially IT-managed service providers, internal IT teams, and IT service providers that are moving to Office 365 and other Microsoft Online cloud services. It fits organizations that manage Microsoft cloud adoption and support across technology-focused environments. Features and Usability ### What are the key features of 365 Command? 365 Command offers email monitoring and email tracking, plus shared inboxes for team handling of messages. Core workflow features include routing, response management, queue management, and real-time reporting. It also includes archiving and retention, data recovery, signature management, spam blocker, whitelisting/blacklisting, and an API. Integrations ### Which third-party tools and platforms does 365 Command integrate with? 365 Command integrates with Microsoft 365, Microsoft Azure, Microsoft SharePoint, and OneDrive. These Microsoft platforms cover productivity, cloud services, collaboration, and file storage, giving 365 Command a focused set of native connections for organizations already using the Microsoft ecosystem. Getting Started and Support ### What training and onboarding options does 365 Command offer? 365 Command provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided learning with an instructor, while documentation gives users written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does 365 Command offer? 365 Command provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. These channels give users direct help requests and self-service resources for common questions. No reviewer feedback about support quality is available, so user experience with response times or helpfulness cannot be assessed here. ## Features AI summary Based on 17,634 Email Management reviews Not all Email Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) 365 Command supports **Email Tracking**, but it does not include **Inbox Management** or **Search/Filter**. Instead, it offers **Spam Blocker** (**43%**) and **Email Monitoring** (**46%**), which address related email oversight and message control needs. These features can help businesses reduce unwanted email traffic, keep closer watch on email activity, and improve visibility into communications, providing teams with better control over inbox security and follow-up work. API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data Recovery Ability to restore deleted, hidden, or lost data from an email server/system Email Monitoring Ability to oversee and optimize the operations of a mail server Email Tracking Track delivered, received, and opened emails Queue Management Monitor wait time and abandonment for incoming requests that have not been routed 365 Command 13 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Tracking: Track delivered, received, and opened emails - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Reporting: Active reporting of data and metrics - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Routing: Plan daily routes to optimize employee scheduling and provide directions - Shared Inboxes: An email inbox that can be accessed and managed by multiple individuals - Signature Management: Add and maintain centralized email signature(s) across an organization - Spam Blocker: Filters used to determine different types of malware threats - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) Free Trial Basic $20.00 Per User,Per Month Value for money 4.0 (2) 4.0 Based on 2 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent YB Yannick B. It support manager ### "An almost essential bit of software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 17, 2017 Pros We don't have the most tech savvy of users so the ability to see what they are seeing and remotely troubleshoot issues is invaluable. Cons The learning curve for the software has been a bit high for some users. Internet explorer had a few problems but Firefox works perfectly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK krishna K. lead Accounting ### "it's good " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 7, 2016 It was nice to work with 365 command, I loved this software .. its better as always...Now it works with Microsoft office 365 too... Pros all good Cons Nothing as I know Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.