# 365 Command Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 365 Command Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/158278/365-Command/reviews

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# 

 365 Command Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

365 Command

## What is 365 Command?

It is an email migration and cloud administration platform that allows to manage and migrate emails for Microsoft Office 365.

## What is 365 Command used for?

[Email Management](https://www.capterra.com/email-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for 365 Command?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=365 Command)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 365 Command

4.0 (2)

VS.

[4.6 (3,478)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$20

Per User, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.6 (13,381)

Value For Money

4.0 (2)

Value For Money

4.5 (10,137)

Customer Service

4.0 (2)

Customer Service

4.5 (9,927)

## 365 Command alternatives

[4.3 (2,926)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,445)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,591)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

[4.5 (2,473)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## FAQs about 365 Command

Overview

### What company size and specific industries is 365 Command built for?

365 Command is designed for businesses of any size, including IT-managed service providers, internal IT teams, and other IT service organizations that are moving to Office 365 and Microsoft Online cloud services. It fits companies that manage Microsoft cloud adoption and administration across technology-focused environments.

Features and Usability

### What are the key features of 365 Command?

365 Command offers email monitoring and email tracking, plus shared inboxes for team handling of messages. Core capabilities also include response management, routing, and queue management for organizing incoming email. It adds real-time reporting, archiving & retention, data recovery, signature management, spam blocker, and whitelisting/blacklisting.

Integrations

### Which third-party tools and platforms does 365 Command integrate with?

365 Command connects natively to Microsoft 365, Microsoft Azure, Microsoft SharePoint, and OneDrive. Its integration set centers on Microsoft cloud and file collaboration tools, covering productivity, identity, document management, and storage within the Microsoft ecosystem.

Getting Started and Support

### What training and onboarding options does 365 Command offer?

365 Command provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and questions, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced review and ongoing support.

Getting Started and Support

### What customer support options does 365 Command offer?

365 Command provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. No reviewer feedback on support is available, so user experience with response times or helpfulness cannot be assessed from the provided data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Data Recovery

Ability to restore deleted, hidden, or lost data from an email server/system

Email Monitoring

Ability to oversee and optimize the operations of a mail server

Email Tracking

Track delivered, received, and opened emails

Queue Management

Monitor wait time and abandonment for incoming requests that have not been routed

365 Command 13 features

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Ability to restore deleted, hidden, or lost data from an email server/system

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Monitor wait time and abandonment for incoming requests that have not been routed

Active reporting of data and metrics

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Plan daily routes to optimize employee scheduling and provide directions

An email inbox that can be accessed and managed by multiple individuals

Add and maintain centralized email signature(s) across an organization

Filters used to determine different types of malware threats

Control system access and/or deliverability for applications and email addresses

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.0 (2)

Free Trial

Basic

$20.00

Per User,Per Month

Value for money

4.0 (2)

4.0

Based on 2 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

YB

Yannick B.

It support manager

### "An almost essential bit of software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 17, 2017

Pros

We don't have the most tech savvy of users so the ability to see what they are seeing and remotely troubleshoot issues is invaluable.

Cons

The learning curve for the software has been a bit high for some users. Internet explorer had a few problems but Firefox works perfectly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

krishna k.

lead

Accounting

### "it's good "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 7, 2016

It was nice to work with 365 command, I loved this software .. its better as always...Now it works with Microsoft office 365 too...

Pros

all good

Cons

Nothing as I know

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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