Kaseya

Kaseya EMM


4 / 5
6 reviews

Who Uses This Software?

Kaseya EMM is purpose built for MSPs and IT professionals looking for new tools to assist in the management of mobile devices.


Average Ratings

6 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Kaseya
  • www.kaseya.com/products/enterprise-mobility-management
  • United States

About Kaseya EMM

Simplify Mobility Management with an integrated solution. Kaseya Enterprise Mobility Management (EMM) enables organizations to secure mobile devices and data on the devices, whether company-owned or employee-owned. Priced attractively on a per user basis, the solution provides: BYOD Management, Device Management, Security and App Policies, Rapid Deployment, Multi-Tenant Capabilities, Native Integration with Kaseya VSA.


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Kaseya EMM Features

  • Automatic Device Recognition
  • Data Management
  • Deployment Management
  • Inventory Management
  • Maintenance Utilities
  • Procurement Management
  • Remote Update / Installation
  • Software Management
  • Synchronization Management
  • Wireless Network Support

Kaseya EMM Reviews Recently Reviewed!


Overall good software but can get frustrating with the shortcomings it has.

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very ease of use with logging into machines and for scripting. Can be good for automation with scripts, regular reboots and pushing out updates. Also gives alerts for servers or other manually selected machines not checking in. Also a good amount of security options to help customers feel at ease, like alerts for someone logging in, or even having the user giving approval before doing so, in case of sensitive information.

Cons: If you lose connection, you have to close the session and reopen, which can be painful if you are working in multiple machines. The most frustrating can be when a machine says it is online, but you cannot log into it, remotely or live connect. Also can only view one screen at a time in remote sessions. So having to constantly switch between windows, or moving objects to another screen, can get tedious.

Capterra loader

Kaseya is excellent tool for IT staff

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love being able to remote in easily, see computer specs, check and schedule backups, set admin password. The abilities are endless with this program, there is so much you can do and customize.

Cons: There is actually not much I dont like, sometimes remote process can be a bit buggy but other than that its great.

Overall: We do clients backups with Kaseya, we use the remote desktop, the chat feature, transfer files to the machine, run updates and patches, deploys security software and manage clietns with it linked into our ticketing system

Robust software management system with some quarks

Apr 17, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Navigation and ease of creating groups, scripts, policies are great from a UI standpoint.

Organization is good and easy to modify to make even mass changes.

Remote Desktop app is great usually minimal lag even on the worst connections for external users.

Cons: Technical issues with Chrome are constant, updates take extended periods of time, & errors are usually not helpful by default.

Overall: Time saving for management of updates and software implimentation.

Capterra loader

Less Expensive Mans SCCM

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So many features the list is too long to type.

One thing that is good for me is it allows you to connect to machine remotely without interacting with the desk top and you can run commands remotely, uninstall software, and see running processes and services along with other data metrics.

Cons: Definitely need a crash course or speak to someone who can walk you through ALL the features this program has. Hard to learn on your own.

Good IT Management Tool but has few shortcomings

Feb 11, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Good tool when it comes to patch management and automation using scripts and agent procedures. Scheduling, application deployments are marvelous and the ability to pull different scripts and run from kaseya is a plus.

Cons: Tend to get buggy at times, especially if using chrome as a primary browser. At times it keeps asking to install the kaseya remote control despite of it already been installed.

Overall: Overall, we use combination of variety of network management and monitoring too along with kaseya. Kaseya does what we want it to do. Audit, patching, scripting and alerts and the features we use alot and to most part fulfills our daily needs.

Makes network management easy

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It simplified my life. The tools and utilities made it easy to manage things without having to run around.

Cons: There adsolutely were no problems with it at all.