Payscape Registration

Pros: I liked the idea of having my billing automatic. The sales man was friendly and helped to set it up for us.

Cons: I never used it that much, and when I did they keep sending my clients over due payments after they paid. Charged to canceled.

Overall: non

Pros: I like that I can add or delete items myself and that the program is very easy to use. Each item can have different options as far as weight/size/color.

Cons: I would like to change the home page of the back office to go straight to the sales summary page. I would like to change the home page of the back office to go straight to the sales summary page.

Pros: I like how simple it is to use, especially with all of the enhancements and customization options. It is very self explanatory, over the last couple of years I have had the chance to play with a lot of back offices and I love how easy it is to modify without extra fees.

Pros: It's so easy to make changes. I need to switch out a couple of photos on our home page pretty much weekly and it's very easy to do.

Cons: Right now I cant link my email service to our website to gain more sign ups. The new one we use is not a widely used service. I've figured out a way to do it, but I might suggest looking into more companies to sync with.

Overall: We needed a new website for a very long time. Our previous site was very outdated and very hard to make changes to. Payscape customer support was very patient with us as we took our time to figure out exactly what we wanted from our website. The training was easy to follow and the website is very user friendly. I love that I am able to make changes to our website ourselves. If I run into trouble doing something customer support helps me in a timely manner. I can call a person by name to get answers I need.

Pros: Flexibility, ease of use, powerful reporting. Clients can review an estimate, accept or amend the estimate and I can then convert it to an invoice. Clients can pay online and see their account history. I have gotten compliments on how easy it is to use and I have cut way down on the time devoted to A/R.

Overall: The Payscape invoicing software, Billing Orchard is a fantastic solution that leverages flexibility in invoicing and powerful reporting. It's built on an easy to use interface that has made A/R a predictable asset in my business, not a threatening liability. It has eliminated the pain and wasted time previously devoted to sending estimates and invoices, tracking receivables and reminders, and accepting payments. I highly recommend you take the test drive, it has transformed my business.

Prior to using Billing Orchard, I relied on a combination of invoicing software, spreadsheets and calendar reminders to arrive at a 68-day collection cycle. If I didn't have the full day per week to properly manage all of that, billing and A/R would get out of control.

Now I can quickly create a client record, set up an invoice using templates and pull-down menus, and either send a .pdf or provide log-in information to their customer portal. If I am sending an estimate, the client can accept or amend it through the portal, I can convert the estimate to an invoice, and it's ready to send. That's it. I never touch it or think about it again. Repeat billing is simple and auto-reminders are easy to set up and flexible to create. Clients can manage estimates, see their account history, and make payments through their portal.

In the almost 2 years I have been using Billing Orchard, my collection cycle is down to less than 9 days. Most of my clients pay online, the same day they receive the invoice which eliminates trips to the bank. Several pays within minutes. The dashboard and reporting provide either a snapshot or a deep dive that allows me to understand so much more about my business.

Word of caution: review the invoices carefully, one lesson I learned is that clients sometimes pay too fast with Billing Orchard, so if you make a mistake on the invoice, it may be paid before you know it!

Payscape has cut my time wasted on billing dramatically, freeing me up to grow my business and enjoy more time with my family. Billing is predictable, payments are quick and easy and I would highly recommend it to any business, large or small.

Recommendations to other buyers: Take the test drive. You won't regret it!

Comments: From start to finish, my team at Payscape was attentive & understanding in the creative process of taking a brand and making it into a business. The Payscape Umbrella is essential to my success.

Pros: Don't know, because I don't know how to use it

Cons: Don't know

Overall: Well my experience has been awful. Started out pretty good, but have not gotten any help with the looks or set up since the call was made to explain to me how to do it. I thought I paid to get a website up and going, but obviously not. Obviously I paid to get it turned on and that was all. All the work has fallen on me and I know nothing about computers, so needless to say I have wasted alot of money. I want this website taken off and my money back. Unable to get ANYONE to come by my store and help. Never will do this again or recommend payscape for anything

Recommendations to other buyers: Don't use Payscape

Comments: My overall experience with the program is great! Learning more about features and shortcuts everyday.

Comments: This software has been such a life-saver this summer, making it much, much easier to get campers registered, track registrations, accept and refund payments, track questions for parents, and much more! At NC Community Colleges, minors cannot be entered into our current database without regular college admission processes, which are not necessary for summer campers. RegPoint has been a tremendous improvement over our experience last summer of trying to track registrations manually! I would absolutely recommend it highly to any other agency or college offering summer programming!