# BikesBooking.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BikesBooking.com the right Rental solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158318/BikesBooking-com/reviews --- BikesBooking.com 4.1 (11) [View alternatives](https://www.capterra.com/p/158318/BikesBooking-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BikesBooking.com Ease of use 4.0 Customer Service 3.6 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pritha C. Relationship officer Banking Used the software for: Less than 6 months ### "Convenient Bike Rentals with Some Limitations" January 18, 2026 5.0 Easy-to-use platform with fair prices for bike rentals. Booking process was quick, details were clear, and the rental experience went smoothly without unexpected issues. Pros User-friendly website, wide choice of bikes and scooters, competitive prices, quick booking process. Cons Service quality depends on local rental partners, occasional communication delays, refund issues reported by some users. Review Source NB Nebiyu B. Administration Financial Services Used the software for: Less than 6 months ### "Convenient Platform with Great Rental Options" December 21, 2025 5.0 My overall experience with BikesBooking.com has been positive. The platform makes it easy to compare rental options in different locations, and the booking process is straightforward. I appreciated the clear pricing and variety of choices, which gave me confidence when planning my trips. While customer service could be a bit quicker, the convenience and reliability of the site make it a useful tool for travelers. Pros What I liked most about BikesBooking.com was the wide variety of rental options available in one place. It saved me time compared to searching multiple sites, and the booking process was straightforward. I also appreciated the clear pricing everything felt transparent, which gave me confidence in my reservations. Cons What I liked least about BikesBooking.com was the slow response from customer service. When I had a booking issue, it took longer than expected to get help, which was a bit frustrating. Improving support would make the overall experience much smoother. Review Source Yuri N. Senior Engineer Architecture & Planning Used the software for: I used a free trial ### "Scammers" July 19, 2023 1.0 Just a portal, as they say. The bike was not delivered to the agreed hotel location. Took a taxi to the rental company and when returned. No GPS, No baggage box, which were supposed to be included in the rental. They ignored taking any responsibility for providing the wrong company. Ignoring messages and emails. KEEP AWAY FROM THEM!!! OR YOU LOSE YOUR MONEY FOR NOTHING!!! Pros Scammers. After they receive the deposit from yoU, they ignore messages and emails. KEEP AWAY FROM THEM!!! OR YOU LOSE YOUR MONEY FOR NOTHING!!! Cons Scammers. KEEP AWAY FROM THEM!!! OR YOU LOSE YOUR MONEY FOR NOTHING!!! Review Source VK Vsedko K. CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "We can recommend this website" October 8, 2024 5.0 we are very satisfied as a moto rental company Pros very nice booking service and software for rental companies Cons everything is good, we had no problems so far Review Source Vadiraja T. Reliable only when it's a normal bike Information Technology and Services Used the software for: Less than 6 months ### "Affordable and reliable only when it's a regular bike" July 21, 2021 4.0 It's easy to work with, but I don't think of it as a first option. Other rentals are there which provide a good product comparitively. This should be the last option. Pros We have booked the bike during our trip to Chennai and the only thing I liked is the payment window and the pickup trend. It is fairly easy and simple compared to other bike providing sites. Cons The customer service is not on spot. We had to worry a lot just because the Royal Enfield we booked didn't reach first and when it came, that was in a fairly bad condition and when we reached out to the site, we were just redirected front and back again and again. Review Source mG mike G. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Good service to manage fleet and get reservations" January 11, 2017 5.0 Using BikesBooking for almost 1 year for my bike rental company in Barcelona, really useful service to manage your bike rental fleet, manage availability, tariffs and also get online reservations! BikesBooking not just a software, they also help you to receive more customers from the internet Pros Easy to use, translation to many languages, real time bookings and booking engine, API Cons Maybe a bit poorly designed, but i think they will fix it Review Source Response from BikesBooking.com January 17, 2017 Thank you for your review. We love what we do! VR Verified Reviewer technology manager Information Technology and Services Used the software for: 2+ years ### "motorbike and scooter rentals." August 14, 2020 5.0 My experience was very good and I would use it whenever I have the opportunity Pros What I like most about this Bikesbooking.com app is the ease of being anywhere in the world and being able to safely rent a motorbike or scooter that can be pre-booked on the website, where you can choose the pick-up and delivery date, as well as the country and type of vehicle that includes not only motorbikes but quads, bicycles and scooters, great service. Cons My suggestion would be to put a mobile application, to facilitate its use. Review Source FE Felicia E. Motorcycle Blogger Leisure, Travel & Tourism Used the software for: I used a free trial ### "Don't Trust this company" January 17, 2020 1.0 It is a fraudulent business that has rental companies fighting for your business and taking your request but failing to provide the actual service you requested. Pros I made a booking for a Harley Davidson Motorcycle in Paris, France. One of their rental companies accepted my request but then told me they did have the motorcycle in France and I would have to come pick it up in Amsterdam. This was not what I requested and when they agreed to cancel the reservation for lack of service on their part they failed to inform me they would not refund my $1039.00 deposit. It is thievery to have a company say we got what you requested when they don't and keep your money. Don't trust this company. Better to go directly through the actual rental company. Cons They stole my money. I now have to take them to Small Claims court. Review Source VR Verified Reviewer Customer Service Executive II Internet Used the software for: Less than 6 months ### "User friendly website" November 24, 2018 4.0 We used this service wile were on trip in Naples and it helped us to optimize our vacation experience Pros Very good experience with this website which is a good help when you're traveling in an anknown town Cons So far I don't really had issues and didn't have to contact the customer service. Review Source JS Jimmie S. Maintenance tech Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Bikes looking. Com is amazing" May 16, 2021 5.0 Overall amazing Pros Really easy to adapt and use. All around must have Cons I found nothing hard about bikes bookings. Review Source GY George Y. Dba Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great site for booking motels" May 26, 2019 5.0 Good Pros Easy to use, finding the motels I want was easy. Cons Some times it seems slow to navigate the web site. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.