# Compass Wave Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Compass Wave the right Landscape solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158339/Compass-Wave/reviews --- Compass Wave 4.9 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Compass Wave Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Susie D. Owner Consumer Services Used the software for: Less than 6 months ### "Great Program!!!" November 20, 2018 5.0 I'm so happy and have been getting estimates where I wouldn't have. I'm am to capitalize on the folks that are visiting my website. I should have done this a long time ago. And I am able to retain more contacts for other marketing funnels. Pros That I started getting estimates right away. And that it keeps a data base of all contact information. Cons Not much. Can't think of anything. Programs been wonderful for my company. Review Source Response from Eco York November 24, 2018 Thank you Susie! PH Patti H. Housekeeper Facilities Services Used the software for: 6-12 months ### "Incredibly helpful software!" February 14, 2020 5.0 I had a positive experience with this software and am only leaving to cut some expenses as a solo cleaner. Great value but not for the infrequent way I used it. Pros Ease of use, professional look of estimate, customer service, and value Cons It took awhile but they recently added custom questions- so that solved the only con. Alternatives considered [Automaid](https://www.capterra.com/p/149364/Launch27/) Reason for choosing Compass Wave Price, didn’t need the additional booking features of Launch 27 as a I don’t have employees Review Source Response from Eco York February 17, 2020 Thank you Patti for your review for our Maid Service Estimation Software! I'm glad to hear that the custom questions has helped make our application even easier to use. We hope that when you are ready you consider using our software once again to help your business grow. The greatest value of our tool is when you place it on your website to help generate leads. Reach back out when you're ready and we can help set this up for you. SM Shanacee M. Owner Hospitality Used the software for: Less than 6 months ### "Compass wave" November 14, 2018 4.0 It is helping us in grow our company. It has paid for itself the 1st week of using it. We have placed it on website. Has been great service for us. Pros We love that it collects data for a lead that was actually interested in our services. Cons We are still learning how to use compass wave we love it so far. Review Source Response from Eco York November 15, 2018 Thank you Shanacee for your review! We're happy to hear that it's helped grow your company! SM Shana M. Owner Consumer Services Used the software for: 2+ years ### "CW is amazing!" May 3, 2023 5.0 This helps with clients that don't want to call and be on the phone. It helps them get the price to see if they would like to use our service. It also helps us collect each person's information that was interested in our service we can now email or call or send mail to try and win over the business at a later time if needing Pros This app changed the way we collect data. It helps clients get the information they need at anytime. We can give the best online estimate possible with compass wave it's been amazing! Cons I'm still learning even though we been using the app over 3 years. Most is easy to understand then some I don't. I probably would use more functions if I understood how. Review Source Response from Eco York May 10, 2023 Thank you so much for your review of Compass Wave Shana! We are thrilled that you've continued to grow with us over at CW and have found value in our lead generation software! Contact us anytime through the chat icon and our support team would be happy to do a quick zoom and show you some of the additional features we've released this past year. Some of those include our direct Zapier integration which could help you further automate your estimating processes. Thanks again for trusting Compass Wave! VA Vania A. Owner Consumer Services Used the software for: 6-12 months ### "Amazing software" January 2, 2020 5.0 Amazing! Truly amazing! Pros I cannot tell you how much I love this software! It is literally a lead engine. It generates leads 2 or 3 times a week and from those leads people go on to request a booking. It has easily generated 20 to 30 new clients in the past year and it is very simple to to use. \[SENSITIVE CONTENT HIDDEN\] is very helpful and a gentleman. I honestly feel that it is another avenue that helped my business grow... I doubled my revenue this past year and I strongly believe it was Compass wave that helped me reach my goals as a business owner. Cons You do need to modify the measurements of data to make it your own in the sense that I had to tweak the numbers and it took a few days and sometimes I had to go in and tweak some more but it all worked out. It’s not even a con its just a small investment of your time to get it right but you will be very happy with the end results. Review Source Response from Eco York January 3, 2020 Thank you Vania for your review! We're glad that our estimating software is helping you grow your cleaning business! To help with the setup and pricing we recently added even more flexibility to the questions you can ask your customers by adding Custom Questions and cost drivers to the mix. Thanks again for your feedback! RY Rosie Y. Owner Individual & Family Services Used the software for: 6-12 months ### "Game changer" December 1, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] and his team have been amazing with responding whenever my office has questions. Pros Inquiries have a price for cleaning within seconds! Cons At first I found it difficult to set up the calculations, \[SENSITIVE CONTENT HIDDEN\] actually got in zoom with me and walked through every step! Review Source Response from Eco York December 3, 2021 Thank you Rosie! We're thrilled you enjoy and see the value of our estimation tool! BD Beth D. Owner and CEO Consumer Services Used the software for: 2+ years ### "Compass Wave is an excellent marketing tool. It has helped us grow our business." November 10, 2017 5.0 Again, Compass Wave Software is helping to grow our business. Pros Software is extremely easy to use. I love getting e-mails advising us when someone has placed an inquiry. Great tracking of all inquiries. Clients also find the software easy to use. Tracking the use is important for future comparisons. We appreciate that Compass Wave is helping us to grow our business. Would recommend Compass Wave to other businesses. Cons There isn't anything we dislike about this software. If there could be an upgrade to the software, it would be nice to force the user to complete all sections (name, phone number, complete address and e-mail address, before estimating and allowing them to log out. Review Source FB Frank B. Owner Consumer Services Used the software for: I used a free trial ### "Great Company" March 23, 2020 5.0 Excellent Customer Service and Support. Pros Love the convenience it provides for a potential client to get an instant estimate. Cons I really can not come up with anything at this time. Alternatives considered [ResponsiBid](https://www.capterra.com/p/175241/ResponsiBid/) Reason for choosing Compass Wave Value and Relative Simplicity Review Source Response from Eco York March 26, 2020 Thank you Frank! We're glad that our Estimation Software is helping both you and your clients! We appreciate you and thank you for your honest review of our maid service estimating software. CT Coleen T. Business Owner Consumer Services Used the software for: 1-2 years ### "Compass Wave Review" November 15, 2018 5.0 People who don't want to take the time to call or when we can't be reached can use the online estimator. I am getting a good return for the cost! Pros I love the fact that people who are super busy can get an online estimate. If I don't hear from them, I can easily follow up with an email or a phone call. Cons I wish there was a way to search for a customer instead of going through the list. Review Source Response from Eco York November 21, 2018 Thank you Coleen for the review! In order to search go to Tools->Sales Database. From that screen in the top right you are able to type in the search box to filter through all of your potential and current clients :) Please contact support@compasswave.com with any questions. EB Eugena B. Owner Used the software for: 6-12 months ### "Convenient " February 14, 2018 5.0 Pros Once set up... hands offFor me it is confusing and it took quite a while to get it dialed in to the correct number Cons The set up. For me it is confusing and it took quite a while to get it dialed in to the correct number Review Source MU Monique U. CEO/owner Used the software for: Less than 6 months ### "This has been very easy to use. It saves alot of time with getting estimates." July 16, 2018 5.0 Pros I like everything about it honestly. Very easy to navigate through. It shows the house to make sure it's correct. I can choose how high or low low to make cost. Cons I dislike how if a customer wants biweekly cleaning it quotes higher prices. This has cost me a few customers. Other then that I love it Review Source Response from Eco York July 20, 2018 Thank you for your review and feedback Monique! Early next week we are actually pushing some changes so you can decrease the % for the frequency of cleanings as well as increase them (Right now you can only increase). Please reach out to support@compasswave.com and we'll help you make the change next week. Thank you for using Compass Wave! FM Franklin M. VP or Operations Consumer Services Used the software for: Less than 6 months ### "Excellent software! " September 3, 2017 5.0 Online Pros Easy for us as well as for our customers. People these days want everything simplified and it doesn't get simpler with Compass wave. They are prompt to assist, very important. 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