---
title: "PriceLabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is PriceLabs the right Revenue Management solution for you? Explore 250 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/158348/PriceLabs/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

PriceLabs

4.9 (250)

[View alternatives](https://www.capterra.com/p/158348/PriceLabs/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of PriceLabs

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

OG

Olivia G

Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“It's a useful solution for property managers looking to make more data-driven pricing decisions.“

June 3, 2026

OG

Olivia G

Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some of the pricing recommendations didn't always align with the longer booking patterns we see in the mid-term rental space, so it still required manual oversight.“

June 3, 2026

Teryn R

OwnerReal Estate, Self-employedUsed the software for: 1-2 years.

“They offer easy to follow instructions and webinars that allow you to fully understand the tools and functionality.“

May 13, 2026

Jakob H

Operations ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“It can also be slow when pulling up large amounts of data.“

April 16, 2026

OG

Olivia G

Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“What I liked most about PriceLabs was how easy it made pricing adjustments based on market demand.“

June 3, 2026

AE

Abbie E

OwnerHospitality, Self-employedUsed the software for: 1-2 years.

“I can’t set it and forget it for my short term rental and I wish it was more price inclusive versus some features costing more.“

May 29, 2025

GP

Gilly P

OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“in the first year I used Price labs, I returned a 20% uplift on my overall nightly price over the 6 month season that I open for business.“

October 19, 2024

JS

Jon S

ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months.

“If you're not using PriceLabs, whether you have 1 or 100 properties, you're missing out.“

February 17, 2025

## Showing most helpful reviews

Showing 1-25 of 250 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jakob H.  
Operations Manager  
Real Estate  
Used the software for: 1-2 years

### "We love working with Pricelabs"

April 16, 2026

5.0

Pros

Pricelabs includes a lot of great information for our short-term rentals and discussing with potential owners how well a region performs. There are detailed reports that help us better understand how each area we operate in performs and how to price our properties accordingly. Dynamic pricing also ensures we are priced appropriately to get as many bookings as possible.

Cons

The user interface feels outdated, but it does get consistent updates. It can also be slow when pulling up large amounts of data.

Alternatives considered

[AirDNA](https://www.capterra.com/p/10018589/AirDNA/)

Reason for choosing PriceLabs

Airdna lacked features when we were first making the decision.

Review Source

Response from PriceLabs

April 21, 2026

Hello, Thank you for sharing your detailed feedback—we’re glad to hear that PriceLabs has been valuable in helping you analyze market performance and communicate insights to potential owners. It’s great to know that the data, reporting, and dynamic pricing are supporting your strategy and helping maximize bookings. We appreciate your honest input regarding the interface and performance when working with larger datasets. Improving usability and speed is an ongoing focus for our team, and we’re continuously rolling out updates to enhance both the experience and efficiency of the platform. If there’s anything else you’d like to discuss, please feel free to reach out at support@pricelabs.co. Warm regards, Richie

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Strongly recommend PriceLabs"

April 1, 2026

5.0

I only have one property so my portfolio isn't extensive and PriceLabs has been perfect. I have friends who have multiple properties and they love PriceLabs.

Pros

Pricelabs tool is very robust and gives me quality data I need to make sound decisions. Their customer services is fantastic. I have used their chat, spoken to individuals and attended training sessions - all have been useful.

Cons

The tool is so robust it has taken me awhile to fully understand it and use it to the fullest extend. There are so many training sessions available, it becomes a bit overwhelming. Maybe an easy introduction for new customers would be an improvement.

Switched from

[AirDNA](https://www.capterra.com/p/10018589/AirDNA/)

I hated having to manually update pricing from AirDNA to Airbnb and VRBO

Review Source

Response from PriceLabs

April 8, 2026

Hello, Thank you for sharing such a thoughtful and detailed review! We're glad to hear that PriceLabs has been providing you with reliable data and supporting confident pricing decisions, especially alongside our customer support and training resources. We also appreciate your honest feedback about the learning curve and the number of available training sessions. That’s a valuable point—while we aim to offer depth and flexibility, we understand that getting started can feel overwhelming. Your suggestion around a simpler introduction for new users is well noted, and we’ll be sure to share it with the team. If there’s anything you’d like to discuss, please feel free to reach out at support@pricelabs.co. Warm regards, Richie

DR

Danielle R.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Waste of time and money"

September 7, 2025

1.0

A complete waste of time and money. The platform is overly complex, unclear about the actual benefits, and extremely difficult to navigate. My mistake was forgetting to deactivate the tool after the trial ended, which only resulted in losing money. I found no real value, no clear purpose, and no tangible results. I do not recommend this platform at all.

Pros

I did not like it. I did not understand how to use it or how to get the best results from it. No support was offered.

Cons

Overly complex platform with poor usability Lack of clarity about the real benefits or results Extremely difficult to navigate and manage Hidden cost risk: trial automatically turns into a paid subscription No visible value delivered for the money spent

Review Source

Response from PriceLabs

September 17, 2025

Hello Danielle, We’re sorry to hear that your experience with PriceLabs didn’t meet your expectations. We understand that it can feel complex at first, which is why we offer daily training sessions, onboarding sessions, and dedicated support to help users set up their accounts and achieve real results. Regarding billing, our trial automatically converts to a subscription if not canceled; however, we’ll take your feedback on clarity to make this process easier for future users. If you’d like us to revisit your account setup or resolve any outstanding concerns, we’d be glad to continue the conversation on your support ticket. Warm regards, Richie

SS

Samuel S.  
Marketing Director  
Hospitality  
Used the software for: 2+ years

### "Would recommend PriceLabs! "

July 6, 2026

5.0

Always positive. Their team is always ready and happy to help with any request we've had over the last years that we've been working with them.

Pros

Very accurate and efficient. It truly drives our pricing strategy at Chaleto. With more than 400 listings, we couldn't do it without PriceLabs.

Cons

Nothing against PriceLabs! They've always been great to us and it does exactly what it promises. Revenue management at its best.

Review Source

Response from PriceLabs

July 10, 2026

Hello Samuel, Thank you for your wonderful review and for trusting PriceLabs to support Chaleto's pricing strategy across such a large portfolio! We're thrilled to hear that PriceLabs has become an integral part of your revenue management process and that our recommendations continue to meet your expectations. It's especially rewarding to know that our support team has consistently been there for you throughout your journey with us. Your continued trust and partnership mean a great deal to us! Warm regards, Richie

Tim S.  
Revenue Manager  
Hospitality  
Used the software for: 2+ years

### "The best option for big portfolios"

December 18, 2025

5.0

As a revenue manager with more than 1,000 listings under management, I could not do my job without it.

Pros

There is no better software for managing a large portfolio. Bulk actions are easy. Mass reporting exports work flawlessly. I can scan a large cohort quickly and accurately. It’s the best!

Cons

The red branding is tough on the eyes. I know the company needs to stand out, but red sends a subtle signal that something is wrong.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

Better market insights and a robust report builder

Switched from

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Needed a Bette Wray to manage bulk listings.

Review Source

Response from PriceLabs

December 22, 2025

Hi Tim, Thank you for sharing such a strong endorsement of PriceLabs. Managing a portfolio of over 1,000 listings is no small task, so it’s great to hear that bulk actions, mass reporting, and cohort-level analysis help you work efficiently and with confidence. Feedback like this truly reinforces the value we aim to deliver 😊 We also appreciate your candid thoughts on the red branding. Design choices are always a balance between clarity, usability, and brand identity, and input like yours is helpful as we continue refining the overall experience. If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co Warm regards, Richie

Paul W.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "A true game changer for our STR"

January 4, 2026

5.0

Everything has been amazing. The tech, the support, the tools. All are top-notch and I can't say enough good thing about their team/support staff. They make it so easy to succeed.

Pros

Smart pricing and listing optimization is ALL they do, and it's done extremely well. I love that price optimization isn't an afterthought. The support is also crazy amazing. Other tech companies should take note.

Cons

The system can be a bit overwhelming but the support is top notch. If I run into any issues, they're quick to jump in and help right away.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Reason for choosing PriceLabs

Because smart pricing is all they focus on and it's not an afterthought or something tossed into the mix.

Review Source

Response from PriceLabs

January 30, 2026

Hi Paul, Thank you for the thoughtful feedback. It’s great to hear that our focus on pricing optimization and listing performance stands out, and that our support team has been helpful whenever things feel overwhelming. Making advanced pricing tools approachable—and backing them with responsive support—is exactly what we aim for. We truly appreciate the kind words about the team and are glad PriceLabs has helped make your work easier and more effective 😊 If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. Warm regards, Richie

Aaron S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Best Dynamic Pricing & STR Market Research"

December 11, 2025

5.0

I am very happy with Pricelabs! I’ve made suggestions to improve their product and they are very open to feedback.

Pros

From Dynamic Pricing to Market Research to AI recommendations for our properties Pricelabs is the best in the business. They continue to add features and improve their products.

Cons

I would love to see Pricelabs do more to integrate events happening in the various markets into the data.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing PriceLabs

Significantly better product, similar pricing

Review Source

Response from PriceLabs

December 22, 2025

Hi Aaron, Thank you for your kind words and thoughtful feedback. We're glad to hear that the combination of dynamic pricing, market research, and AI-driven recommendations has been valuable for your properties. We also appreciate your recognition of the continuous improvements our team is making. Your suggestion to integrate local events more deeply into market data is highly relevant. Feedback like this helps us to plan our products, and we’re glad to hear that you’ve found our team receptive to your ideas. If you ever want to explore more of what’s new or upcoming, our Knowledge Base, Daily Trainings, and Market Dashboards are great places to start. Warm regards, Richie

KB

Ken B.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great tool to have in your STR wheelhouse!"

May 2, 2025

5.0

I have been using PriceLabs for over a year now. It makes revenue management a lot simpler with all the various controls and options that it provides you. It has definitely simplified my pricing work.

Pros

The ability to set up seasonal rates as well as the visual presentation of your calendar rates across your properties. They also continue to improve the product with regular updates and their customer support has been fantastic.

Cons

Learning curve and sometimes it can price properties too high and so that needs to be tweaked.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

There seemed to be more seasoned experts in using PriceLabs than in other products.

Review Source

Response from PriceLabs

May 5, 2025

Hello Ken, Thank you for sharing your experience! We’re glad to hear PriceLabs has helped simplify your revenue management and that you appreciate the ongoing improvements and support. We understand there’s a learning curve and that pricing sometimes needs fine-tuning. To help you make the most of the platform, we recommend checking out our Knowledge Base (https://help.pricelabs.co), YouTube channel (https://www.youtube.com/@PriceLabs-DynamicPricing), and daily training sessions (https://hello.pricelabs.co/training/). All the best! Warm regards, Richie

AE

Abbie E.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great tool for small owners"

May 29, 2025

5.0

Pros

Really helps with data to compare myself to my market and make sure I’m not leaving money on the table.

Cons

I can’t set it and forget it for my short term rental and I wish it was more price inclusive versus some features costing more.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

Had more data than the competitor and slightly better tools

Review Source

Response from PriceLabs

May 30, 2025

Hello Abbie, Thank you for your feedback! We’re glad to hear the market data tools have helped you feel more confident in your pricing decisions. While we understand your wish for a more “set and forget” setup, many features like daily price updates, last-minute discounts, and automated event detection are already designed to minimize manual effort. We’re also continuing to improve — recent updates, such as the Booking Activity Factor and enhanced minimum stay recommendations, are making the experience even more hands-off. If you need further assistance, please don't hesitate to contact our team at 📧 support@pricelabs.co. Warm regards, Richie

Teryn R.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Best Short Term Rental Software for Rate Management"

May 13, 2026

5.0

The single absolute best tool out there to not only manage you short term rental but understand how to help it grow. The analysis software is also key if you look to expand your portfolio into other markets as well. Honestly could not run our Airbnb without it.

Pros

PriceLabs takes the single largest time consuming and effort heavy activity and not only streamlines, but simplifies the process. It is owner revenue driven as opposed to the online booking tool's model which is occupancy driven and guest focused. They offer easy to follow instructions and webinars that allow you to fully understand the tools and functionality. Ultimately you are able to read the data and make informed decisions to maximize your profit and occupancy.

Cons

The only issue I have with the system is the inability to map prices against the curve (you will understand when you have the software). But that is an understandable consequence of the programs algorithm and ultimately does not hinder me in any way.

Review Source

Response from PriceLabs

May 19, 2026

Hello Teryn, Thank you for such a thoughtful review! We’re delighted to hear that PriceLabs has helped simplify one of the most time-intensive parts of managing short-term rentals and has given you the confidence to make more informed, revenue-focused decisions. It’s also great to know that our webinars, educational resources, and market analysis tools have supported both your day-to-day operations and portfolio expansion plans. Feedback like yours means a lot to our team. We appreciate your also sharing your thoughts on price curve mapping. Insights like these are valuable as we continue to improve the platform and refine the user experience. Warm regards, Richie

KS

Kristine S.  
Short Term Rental Owner  
Real Estate  
Used the software for: Less than 6 months

### "Loving Price Labs"

April 24, 2025

5.0

So far so good. I would recommend everyone at least trying it. The free trial is worth it.

Pros

I love the analysis of the area and keeping me competitive without letting me lose money.

Cons

I would love a weekly push notification to review the data and prices. It would be very helpful.

Review Source

Response from PriceLabs

April 27, 2025

Hello Kristine, Thank you for sharing your experience! We're glad to hear PriceLabs is helping you stay competitive while ensuring profitability. We appreciate your suggestion about weekly push notifications—that’s valuable input, and we’ll pass it along to our product team. Warm regards, Richie

JA

João A.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great to work with"

January 16, 2025

5.0

Excelent! Transparent easy going process!

Pros

Still onboarding and exploring tools. So far all the process has been fantastic. The platform, its potencial, the support and account manager...!!

Cons

Nothing. If I must say something: if we could see some price and metric graphics right away and be able to choose what to see... would be good

Review Source

Response from PriceLabs

January 18, 2025

Hello João, Thank you for your kind feedback! We’re glad to hear that your onboarding experience has been fantastic and that you’re finding the platform and our support helpful. We acknowledge your suggestion about adding customizable price and metric graphics for easier insights. PriceLabs' Portfolio Analytics already provides customizable data visualizations and reports that you may find helpful. You can learn more about it here: https://help.pricelabs.co/portal/en/kb/articles/portfolio-analytics. If you have any questions or need assistance as you continue exploring, feel free to contact us - we’re here to help! Warm regards, Richie

LP

Lorenzo P.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Excellent revenew manager "

December 9, 2024

5.0

Amazing, I doubled my average price in 3 years

Pros

Excellent price calculation algorithm at a very low price

Cons

I can't say anything bad about this software.

Alternatives considered

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Reason for choosing PriceLabs

Better price and better overall software

Review Source

Response from PriceLabs

December 16, 2024

Hello Lorenzo, Thank you for your feedback! We’re delighted to hear that PriceLabs’ pricing algorithm has helped you achieve such impressive results. If you ever need assistance or have more feedback, feel free to reach out - we’re always here to help. Warm regards, Richie

LM

Lyubomyr M.  
Management  
Commercial Real Estate  
Used the software for: 6-12 months

### "PriceLabs good for real "

December 5, 2024

5.0

I’m glad to be a member of PriceLabs, the app analyzes the slow days and automatically drop the price to make my listing more attractive

Pros

Fast and professional customer service. They really love what they doing 🤝🏻

Cons

On the beginning I was disappointed that no customer service phone# , but I change my mind since email reply was fast and much helpful

Review Source

Response from PriceLabs

December 10, 2024

Hello Lyubomyr, Thank you for your kind words! We’re thrilled to hear that our customer service has been fast and helpful. It’s great to know that PriceLabs is making a positive impact on your listings by optimizing prices for slower days. If you ever need assistance or have more feedback, feel free to reach out - we’re here to help! Warm regards, Richie

GP

Gilly P.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Amazing tool to maximise your revenue"

October 19, 2024

5.0

Great idea and great service, I can sit back and let the software do the work for me. in the first year I used Price labs, I returned a 20% uplift on my overall nightly price over the 6 month season that I open for business. Think that speaks for itself!!

Pros

It saves me best guessing the prices for my accommodation and gets me the best returns

Cons

the complicated looking graphs that are designed to help you understand the markets. Even with the newly added AI options, I still have no idea what it all means

Review Source

Response from PriceLabs

October 25, 2024

Hi Gilly, Thank you for sharing your experience with PriceLabs! We're thrilled to hear that our platform has helped you achieve a 20% uplift in your property's nightly rates during your first year. We aim to make data analysis as intuitive as possible, and your input is invaluable. If you need any help understanding the graphs, please check out our Knowlege Base articles: https://help.pricelabs.co/portal/en/kb/articles/listing-market-data https://help.pricelabs.co/portal/en/kb/articles/market-intel-dashboard Also, our support team is always here to help you. Please reach out to us at support@pricelabs.co in case of any assistance. Thank you for choosing PriceLabs. We look forward to continuing to support your success. Warm regards, Richie

JM

Jen M.  
Owner/Host  
Hospitality  
Used the software for: 6-12 months

### "Easy to use product that has directly increased my profits"

January 5, 2023

5.0

As an Airbnb Host and Co-Host to a few properties (under 10) using several different platforms, I absolutely love PriceLabs. I tell everyone I know about it and encourage them to use it - whether they use my referral code or not. When I began using PriceLabs I only hosted my own suite and had no idea what price point to list at. PriceLabs has successfully allowed me to increase my nightly rate by 40-60% and I still am achieving high occupancy rates. This means PriceLabs directly increased my profit by 40-60%.

Pros

I like the ease of use the most. PriceLabs is easy to set up, easy to customize, and easy to reach a competent customer service team if you have any questions.

Cons

Honestly there is nothing I like least about this software. While some products require an advanced skillset to learn (which they have a plethora of helpful videos and instructions for), some great features I put off using while I was still new to the software as it was just too overwhelming in the beginning.

Reason for choosing PriceLabs

Because I could set everything up without a sales call.Wheelhouse got ruled out because it doesn't appear from their website they accepted clients with less than 10 listings.Beyond wants users to schedule a demo with a rep.I didn't want to do any of that. I just wanted to get started. PriceLabs also came with a FREE, no credit card required 30 day trial.

Review Source

Response from PriceLabs

January 26, 2023

Dear Jen, Wow - thank you for this detailed and generous review. Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. So, we are thrilled and humbled to hear you say that PriceLabs has directly increased your profit by nearly 60%. Having said that, we value suggestions and feedback, and use this to better our product and services, so please don't hesitate to write to us in this regard. Thank you once again for this review and for choosing PriceLabs. Warm regards, Richie

JB

Jaren B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Good product. Always innovating things"

June 12, 2023

5.0

Pros

Revenue management is excellent. Allows us to automate our operation

Cons

Reporting and analytics/competitive analysis needs some improvement.

Review Source

Response from PriceLabs

June 19, 2023

Hi Jaren, Thank you so much for taking the time to review us and for sharing your feedback. We are happy to hear that our Revenue management services have been helpful to you. Your satisfaction is our top priority, and we are always striving to enhance our offerings. We're genuinely interested in learning more about your thoughts on how we can improve our reporting and competitive analysis. Our customers often tell us that our data and reporting are among the standout features of our tools and services, so your input is incredibly valuable to us. Please don't hesitate to reach out to us via email at support@pricelabs.co. We would love to have a deeper conversation with you and carefully consider and act on your feedback. Your insights will undoubtedly help us further enhance our services to meet your expectations and those of our valued customers. Once again, we sincerely appreciate your support and trust in PriceLabs. If there's anything else we can assist you with, please feel free to reach out to us. We're here to help. Warm regards, Richie

KH

Kaitlyn H.  
Pricelabs is one of the best tools in vacation rentals  
Hospitality  
Used the software for: 2+ years

### "Pricelabs is the best part of my tech stack!"

October 13, 2024

5.0

Pricelabs has the capacity to manage very minute details of pricing strategy, and open up your calendar for multiple years based on market competition. The market dashboards allows me to analyze the market and make educated moves based on those projections, and there is projection sheets now for specific properties.

Pros

Pricelabs is incredible and it gets better every day!

Cons

Steep learning curve, but the revenue management industry is.

Review Source

Response from PriceLabs

October 23, 2024

Hi Kaitlyn, Thank you for sharing your thoughts! We're delighted to hear that PriceLabs is an essential part of your tech stack. It's great to know our platform is assisting you with detailed pricing strategies and making informed decisions using Market Dashboards. If there's anything else we can do to assist you, please let us know! Warm regards, Richie

Chelsey T.  
COO  
Hospitality  
Used the software for: 6-12 months

### "Worth Every Penny"

January 4, 2024

5.0

Pros

My property management software let me set up basic perimeters, but nothing like the powerful tools PriceLabs provides. Once it's set up it updates my rates daily, something I could not do with multiple properties to manage,

Cons

Not really a con, but there is so much market data they can provide that I still haven't 100% learned how to utilize it all to its full potential.

Review Source

Response from PriceLabs

January 8, 2024

Hi Chelsey, Thank you for taking the time to leave us this feedback. We are so glad to note that PriceLabs has helped you streamline the process of updating your rates across the multiple properties that you manage. Looking forward to continuing to serve you in 2024. Warm regards, Richie

jF

joana F.  
owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good service great report"

December 18, 2022

5.0

\- price fixing according to demand- revenue increase- strategies correction according to market

Pros

Pricelabs is easy to implement the baiscs and the results appear very quickly.The support is of high quality and fairness!The constant webinars to explain in detail the features.I highly recommend pricelabs to increase the revenue results.30 days trial

Cons

The high complexity of some features. In my opinion, it's hard to use pricelabs 100%...

Reason for choosing PriceLabs

a lot of good reviews in social media groups of short rental market and the possibility of having 30 days trial.

Review Source

Response from PriceLabs

January 26, 2023

Hi Joana, Thank you for your trust and appreciation. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! As you pointed out, our free, no-strings attached 30-day trial is a great way for individual hosts, co-hosts or property managers to evaluate and familiarise themselves with our tools, customisations and features before making any commitment. That said, we also agree with you that our wide array of features and customisations can get overwhelming. In that regard, please feel free to reach us at support@pricelabs.co with any questions or suggestion you might have and we'll be happy to help. Our team is very responsive over email and you will rest assured, hear back from us within a few business hours. Thank you once again for choosing PriceLabs. Richie

DR

Dustin R.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "A must have in the STR and vacation business "

July 24, 2023

5.0

This has proved to be a must have for me. I would have left money on the table so many times over the past year and a half with what I would have priced my rental at. I have learned to go with what is recommended by Pricelabs and have had success every time

Pros

Pricelabs is easy to use and pays for itself with the revenue it creates for my properties.

Cons

I don’t have any cons. I have been very happy with my results.

Review Source

Response from PriceLabs

August 1, 2023

Hi Dustin! Thank you for taking the time to leave us a review. We're so happy to hear that PriceLabs has worked out to be a worthy investment for you. When we started PriceLabs, our goal was to ensure that short-term rental hosts stop leaving money on the table, and when we hear our customers say it, it makes our day! Thank you for choosing PriceLabs. Regards, Richie

SS

Sara S.  
Director of Operations  
Real Estate  
Used the software for: 6-12 months

### "A great tool that pays for itself"

November 21, 2022

5.0

It's been great. It integrates perfectly with Guest for Hosts. It's helped us get more bookings when demand is low by automatically lowering the price, and helps us maximize profits when demand is high by raising the price.

Pros

So easy to use and setup. I can easily change the base price, min and max, and override prices. Of course, I rarely do any of that, because Pricelabs's dynamic pricing is so spot on. I set it and forget it.

Cons

No real issues so far. It does what it says will do. Sometimes the pricing customization is a little too detailed for my liking that it gets confusing, but that seems like more of a me problem than a Pricelabs party.

Reason for choosing PriceLabs

Pricelabs was recommended by my channel manager.

Review Source

Response from PriceLabs

January 27, 2023

Hi Sara, Thank you for your trust and appreciation, and this detailed review of PriceLabs. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! We understand that our array of customizations can get a little overwhelming or confusing, but we're always here to help you. Please don't hesitate to reach out to us support@pricelabs.co if you have any questions, feedback or suggestions. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Thank you once again for choosing PriceLabs. Richie

Andrew M.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "If you are serious about your short stay accommodation business, you need this software."

April 21, 2022

5.0

From the first month I used this software, I know it was a winner. It implemented pricing that was higher than I would of gone with but within days I knew I had been underselling our properties. I estimate the improved pricing in the first month of using this software paid for the full years subscription. The next problem I experimented with was "last minute" pricing. I was blown away with the level of control of this aspect and within a few weeks, we stated to get "back to back bookings" - something I could never of done without this software. I now have one property with a 96% occupancy rate. I can't wait to see what it can do with minimum night stays and those funny gaps that pop up now and then.

Pros

This is excellent software for one of the most important aspects of running your short stay business - getting the nightly price right. The software has some very clever "smarts" driving it and you are able to really drill down to get your pricing right. There is no way we could have taken the next step with our business without this software. I now consider this software as an employee of the business - one that works reviews every price for every property every day.

Cons

The software is being developed and improved all the time. It is a lot more sophisticated that I could be with pricing decisions so its really about my knowledge getting better rather than the software improving.

Reason for choosing PriceLabs

I had not used other pricing software before this one.

Review Source

NL

Nancy L.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great software"

December 14, 2022

5.0

Pros

Pricelabs has helped me set up my property so I have earned more in the last year than expected. Their market research helped me start with my price points that match my neighbors. Their dynamic pricing helps me stay competitive while I earn the most money possible.

Cons

The family groups are a little difficult to understand.

Switched from

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Ease of use and better reviews.

Review Source

Response from PriceLabs

January 26, 2023

Dear Nancy, We are happy to hear that PriceLabs has been able to help you increase your revenues in the last one year. Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. With regards family groups - we admit, it does take some time to get familiar with some features. If you'd like our team to walk you through any of our functionality, please don't hesitate to reach out to us support@pricelabs.co Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Thank you once again for choosing PriceLabs. Warm regards, Richie

gD

guy D.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "complex, but technical"

June 18, 2023

5.0

good,

Pros

granular pricing ability - able to adjust tiny factors and add in orphan days

Cons

selection of compared property types - hotels and self catering are different beasts

Review Source

Response from PriceLabs

June 21, 2023

Hi Guy, Thank you for taking the time to leave us a review. We greatly appreciate your feedback and are thrilled that you're enjoying the granularity of PriceLabs and the customization options offered. We understand that our wide array of features and customizations may seem complex, but we've got you covered. We offer weekly training sessions in five different languages to ensure you have the guidance you need. And if you ever have any questions or doubts, simply reach out to us at support@pricelabs.co, and our team will promptly assist you. With regards your feedback about hotels versus short-term rentals - we have an exciting update. We've introduced a new tab called "HOTEL DATA" right next to the Neighbourhood Data tab. This tab provides comprehensive information about hotels in your area, while the neighbourhood tab now focuses exclusively on short-term rentals. We hope this change addresses your concerns and enhances your experience. We value your feedback, and we're always open to hearing more. So, if you have any further suggestions or feedback, please don't hesitate to reach out. We're committed to continually improving our platform to better serve you. Thank you once again for choosing PriceLabs and for your valuable review. Best regards, Richie

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