# Page 3 | PriceLabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is PriceLabs the right Revenue Management solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158348/PriceLabs/reviews

---

PriceLabs

4.9 (249)

[View alternatives](https://www.capterra.com/p/158348/PriceLabs/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 3 - Reviews of PriceLabs

## Showing most helpful reviews

Showing 51-75 of 249 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LM

Lyubomyr M.  
Management  
Commercial Real Estate  
Used the software for: 6-12 months

### "PriceLabs good for real "

December 5, 2024

5.0

I’m glad to be a member of PriceLabs, the app analyzes the slow days and automatically drop the price to make my listing more attractive

Pros

Fast and professional customer service. They really love what they doing 🤝🏻

Cons

On the beginning I was disappointed that no customer service phone# , but I change my mind since email reply was fast and much helpful

Review Source

Response from PriceLabs

December 10, 2024

Hello Lyubomyr, Thank you for your kind words! We’re thrilled to hear that our customer service has been fast and helpful. It’s great to know that PriceLabs is making a positive impact on your listings by optimizing prices for slower days. If you ever need assistance or have more feedback, feel free to reach out - we’re here to help! Warm regards, Richie

AB

Amber B.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great product "

February 7, 2025

5.0

Pros

The training and helpful communication that come with it that’s available any time you need it. Helps me understand my market.

Cons

It’s really on me the user, taking the time to understand it. I’m not real tech savvy.

Review Source

Response from PriceLabs

February 10, 2025

Hello Amber, Thank you for your feedback! We’re glad PriceLabs' training and support helped you understand your market. If you need any guidance or have questions, feel free to reach out - we’re always here to help! Warm regards, Richie

HO

Hugo O.  
Mr.  
Hospitality  
Used the software for: 1-2 years

### "The best dynamic pricing software for your rental property "

September 6, 2024

5.0

Pros

The information it provides me about everything on my market to help me choose my base price maximizing the revenue I earn from my property

Cons

Sincerely I can’t think of a thing I don’t like about Price Labs,

Switched from

[AirDNA](https://www.capterra.com/p/10018589/AirDNA/)

AirDNA didn’t let my customize the currency I could work with, it set the currency according to the country I live in, in my case it was pesos bolivianos and I wanted to set my prices in American dollars

Review Source

Response from PriceLabs

September 10, 2024

Hello Hugo, Thank you for your review! We’re glad to hear that PriceLabs is helping you make informed decisions and maximize your rental property revenue. If you have any questions or need assistance, feel free to reach out. All the best! Warm regards, Richie

HL

Harvey L.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "The best investment in my Holiday Let by far"

August 12, 2024

5.0

An extremely good service, from the quick responses to my questions and queries via email, to booking 30 minutes teams calls to screen share my PriceLabs and go through all my questions and problems. My bookings have gone up drastically at one of my properties to almost 100% occupancy rate, I won't go without pricelabs on any of my holiday let's now

Pros

The support is tremendous, I really enjoy how quickly and thoroughly you guys reply. The product itself needs nothing in my opinion.

Cons

I do find all of the different setting hard to use, but I guess that's just comes with spending more time on it.

Switched from

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Because the Guesty product I felt wasn't great and I read good reviews on pricelabs

Review Source

Response from PriceLabs

August 13, 2024

Hi Harvey, Thank you for the detailed review! We're thrilled to hear that our support team has been able to assist you effectively and that you find PriceLabs so valuable. Your success, especially achieving nearly 100% occupancy, is fantastic news. We understand that navigating the various customizations can be a bit challenging. You can check out video tutorials for our products on YouTube - https://www.youtube.com/watch?v=kv2v2dsM0no&list=PLL46gVlpywvy-n75-2PZfZPbqlT4tlen3&pp=iAQB Please don't hesitate to reach out for assistance at support@pricelabs.co. Thank you for choosing PriceLabs! Warm regards, Richie

SM

Scott M.  
Owner investor  
Hospitality  
Used the software for: 6-12 months

### "Happy Customer"

September 2, 2024

5.0

Great tool to properly price out my daily rate. Saves me a bunch of time and maximizes possible earnings so I don't leave money on the table.

Pros

How it sincs with my Hosptable property management system.

Cons

Haven't found anything I dislike yet. If I do , I will surely let you know.

Review Source

Response from PriceLabs

September 3, 2024

Hello Scott, Thank you for your review! We’re glad that PriceLabs is saving you time and helping you maximize your earnings. All the best! Warm regards, Richie

VR

Verified Reviewer  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Beat your AirBnb Competition"

August 19, 2024

5.0

We find PriceLabs a handy tool to have to stay ahead of the competition.

Pros

The ability to manage the prices of our AirBnb properties across multiple platforms, this keeps us ahead of the competition in a very saturated market.

Cons

One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time.

Review Source

Response from PriceLabs

August 21, 2024

Hello, Thank you for sharing your review! We’re thrilled to hear that PriceLabs has been instrumental in helping you manage prices across multiple platforms and stay ahead in a competitive market. We understand that managing pricing rules for a large number of properties can be complex and time-consuming. To help with this, we recommend exploring our Multi Calendar feature, which allows you to make bulk changes to multiple listings at once, saving you valuable time. You can read more about it here - https://help.pricelabs.co/portal/en/kb/articles/multicalendar If you have any more feedback, please write to us at support@pricelabs.co. We're continuously working to make our platform more user-friendly. Thank you again for choosing PriceLabs! Warm regards, Richie

CL

Capucine L.  
Responsable hébergement  
Real Estate  
Used the software for: 1-2 years

### "Optimal et fiable"

August 4, 2024

5.0

C’est une Solution intéressante pour augmenter la rentabilité. L’outil Permet la tarification dynamique et la durée de séjour de manière optimale et fiable.

Pros

Cet Outil de gestion des tarifs pour locations saisonnières est intuitif et fiable

Cons

les inconvénients rencontrés sont les limites liées aux options de personnalisation.

Review Source

Response from PriceLabs

August 5, 2024

Hello Capucine, Thank you for sharing your feedback. I'm glad you find PriceLabs an intuitive and reliable solution that helps increase the profitability of your seasonal rentals. I'd love to hear more about the specific customizations you're looking for. Please email your suggestions to support@pricelabs.co. Your input is valuable and our team is committed to making PriceLabs better for you. Warm regards, Richie

FC

Francois C.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Good Software"

July 25, 2024

4.0

Pros

The user interface for setting the prices is user friendly. The algorithm is good enough.

Cons

The data analytics software is difficult to use.

Review Source

Response from PriceLabs

July 31, 2024

Hello Francois, Thank you for your review. We're glad you find our user interface easy to use and the algorithm effective. We are sorry you found our data analytics features slightly difficult to use. Your insights would help us improve them. Could you provide more details about your challenges by writing to us at support@pricelabs.co? Thank you again for your support. Warm regards, Richie

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great for revenue management of STRs"

March 5, 2024

5.0

Pros

PriceLabs was one of the very first softwares I incorporated into my business. I manage my own STRs and it has been instrumental in helping me automate my pricing. With PriceLabs, I've been able to achieve a high ADR and occupancy. Very organized and user friendly UI that's easy and intuitive. The customer service is also fantastic! I always get a response within 24 hours with a super detailed and helpful answer. An essential tool for all STR self managers!

Cons

I sometimes find myself having to manually fine tune and update the prices for certain dates because PriceLabs isn't accurate.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Review Source

Response from PriceLabs

May 16, 2024

Hello, Thank you for taking the time to share your review. We're thrilled to hear that PriceLabs has been instrumental in helping you automate your pricing and achieve a high ADR and occupancy for your STRs. We are constantly working to improve our rate recommendations and will continue to do so. Wishing you more STR success! Warm regards, Richie

CL

Céline L.  
Propriétaire, entreprise individuelle  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Je recommande"

May 23, 2024

5.0

Je suis globalement contente, c'est un outil qui marche toujours bien, j'apprécie que la team propose des vidéos de temps en temps pour expliquer les fonctionnalités et les différentes mises à jour.

Pros

La capacité d'anticiper un évènement et d'ajuster les tarifs des chambres en fonction de la demande est vraiment super.

Cons

Dans le cadre de location saisonnière, pricelabs propose mon tarif le plus bas, , pendant plusieurs mois de l'année, puisque la demande est beaucoup moins forte (je vis dans un endroit qui s'anime seulement en été et quelques semaines en hiver)

Review Source

Response from PriceLabs

May 28, 2024

Hi Céline, Thank you for taking the time to write this review. We are glad PriceLabs helped you optimally automate your property’s pricing throughout the year, based on demand patterns. All the best! Warm regards, Richie

JM

Jen M.  
Owner/Host  
Hospitality  
Used the software for: 6-12 months

### "Easy to use product that has directly increased my profits"

January 5, 2023

5.0

As an Airbnb Host and Co-Host to a few properties (under 10) using several different platforms, I absolutely love PriceLabs. I tell everyone I know about it and encourage them to use it - whether they use my referral code or not. When I began using PriceLabs I only hosted my own suite and had no idea what price point to list at. PriceLabs has successfully allowed me to increase my nightly rate by 40-60% and I still am achieving high occupancy rates. This means PriceLabs directly increased my profit by 40-60%.

Pros

I like the ease of use the most. PriceLabs is easy to set up, easy to customize, and easy to reach a competent customer service team if you have any questions.

Cons

Honestly there is nothing I like least about this software. While some products require an advanced skillset to learn (which they have a plethora of helpful videos and instructions for), some great features I put off using while I was still new to the software as it was just too overwhelming in the beginning.

Reason for choosing PriceLabs

Because I could set everything up without a sales call.Wheelhouse got ruled out because it doesn't appear from their website they accepted clients with less than 10 listings.Beyond wants users to schedule a demo with a rep.I didn't want to do any of that. I just wanted to get started. PriceLabs also came with a FREE, no credit card required 30 day trial.

Review Source

Response from PriceLabs

January 26, 2023

Dear Jen, Wow - thank you for this detailed and generous review. Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. So, we are thrilled and humbled to hear you say that PriceLabs has directly increased your profit by nearly 60%. Having said that, we value suggestions and feedback, and use this to better our product and services, so please don't hesitate to write to us in this regard. Thank you once again for this review and for choosing PriceLabs. Warm regards, Richie

Renata R.  
Property Manager  
Hospitality  
Used the software for: 2+ years

### "PriceLabs continues to impress with exceptional customer support "

December 21, 2023

5.0

has been highly positive, characterized by the seamless and gradual learning curve the powerful software offers. PriceLabs not only provides robust functionality but also ensures that users can acquire a nuanced understanding of its features over time. The platform's design allows for a progressive exploration of concepts, enabling users to delve deeper at their own pace.

Pros

It's evident that PriceLabs consistently goes above and beyond, showcasing exceptional dedication to customer support. Their content-rich webinars underscore a commitment to ensuring customers are well-informed and empowered. This unwavering focus on customer training sets PriceLabs apart, exemplifying a commitment to excellence in customer service.

Cons

While the platform is robust and efficient in automating pricing strategies, users occasionally find themselves delving into manual assessments to ensure nuanced optimization.

Reason for choosing PriceLabs

The flexibility to pay on demand and deactivate synchronization during low seasons was a key factor in choosing PriceLabs. This feature allows you to optimize costs by aligning payments with your specific needs, particularly valuable when demand is lower. The ability to toggle synchronization on and off provides a dynamic and cost-effective approach, showcasing PriceLabs' adaptability to your business's changing requirements.

Review Source

Response from PriceLabs

January 2, 2024

Hi Renata, Thank you so much for taking the time to leave this detailed feedback, and especially for acknowledging our customer support - one of the areas we, as a company pay special emphasis on. Wishing you the best for 2024. Warm regards, Richie

AM

Arianna M.  
Business Owner  
Hospitality  
Used the software for: 1-2 years

### "Highly Recommend Pricelabs"

February 23, 2023

5.0

I love Pricelabs and will continue to be a raving fan. I highly recommend Pricelabs to all Premier Super Hosts.

Pros

Easy to use, sophisticated yet simple, almost entirely automated and has doubled our revenue with less wear and tear.

Cons

would be cool to be able to block check outs on major holidays on Pricelabs for both airbnb and VRBO and Hostaway. Want to give cleaners the holiday off as well as avoiding having to pay holiday pay.

Review Source

Response from PriceLabs

February 27, 2023

Hi Arianna, Wow - THANK YOU! We are both thrilled and humbled to hear that PriceLabs has doubled your revenue! Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, streamline productivity and save time, and we're happy we've been able to deliver on those promises. With regards your feedback about blocking dates/ DSO - Date Specific Overrides - this is possible if you use Hostaway, and it's possible via VRBO as well. This article will help - https://help.pricelabs.co/portal/en/kb/articles/date-specific-overrides But should you still have questions, please feel free to reach out via support@pricelabs.co. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Warm regards, Richie Khandelwal

LH

Linda H.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Best software for pricing vacation rentals!"

February 13, 2020

5.0

Saves me a ton of time over manually adjusting pricing and availability. This is one of my favorite softwares for managing my vacation rentals.

Pros

• Pricing adjusts very well based on demand and it is obvious that prices for festival weekends, etc should be higher and the software does adjust for these events - some of which I don't even know are going on • Allows min and max prices and has a lot of customization of pricing possible • One of the best features is the ability to set customized availability as well as pricing. I can set a 2 night minimum for the near future but then a 30 day minimum farther out if I would rather find a longer term guest. • Orphan day availability is great – here I can allow a 1 night stay only if it is in between other bookings and the software automates all of this where I used to have to do it manually. • The software pushes pricing and availability to AirBnB and also to my channel manager Lodgify which is great as then Lodgify can push to VRBO and Booking.com. • I like that I don't have to pay for a month if I don't need to sync pricing for a property (this works well when I have corporate guests staying for multiple months)

Cons

• Pricing is a bit higher than what I would pay on a different system I tried out but the features made it worthwhile.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

I did a trial of Wheelhouse and found that the prices they were setting were much lower than what Pricelabs used on the higher end and I am always over 90% occupied so wanted the higher prices.

Switched from

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

I did a trial of Beyond Pricing first but they made you set a base price which was to be the average you received on AirBnB. Pricelabs calculates the base price for you which was the big advantage I saw at the time.

Review Source

EM

Edward M.  
Assistant vice president  
Banking  
Used the software for: 6-12 months

### "Price Labs Review "

February 3, 2023

5.0

Pros

PriceLabs is considered a good software due to its dynamic pricing optimization. The software uses data analysis and machine learning algorithms to adjust prices based on market demand, booking patterns, and other factors, which helps property managers optimize their revenue and increase profits.The user-friendly interface is another reason why PriceLabs is a good software. It provides an intuitive and user-friendly interface for managing multiple properties, making pricing decisions easy and straightforward. The software is designed to be user-friendly, and this makes it a popular choice among property managers.PriceLabs offers comprehensive features such as pricing recommendations, rate monitoring, and reporting, making it a comprehensive revenue management tool. These features help property managers to make informed pricing decisions and ensure maximum occupancy and revenue for their properties.

Cons

PriceLabs, although a good software, could improve in certain areas such as integration with other property management systems and adding more customization options for pricing algorithms. This would enhance the software's overall functionality and make it an even more valuable tool for property managers.

Review Source

Response from PriceLabs

February 5, 2023

Hi Edward, We're so glad to hear that PriceLabs has been beneficial to your pricing strategy, and that you find the interface user-friendly and easy to navigate. PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. Thank you for your feedback regarding adding more integrations and customisations. It is indeed our endeavour to continuously evolve and improve in those two areas, and our teams work around the clock towards this mission. Thank you once again for choosing PriceLabs. Richie

CG

Charlie G.  
Head of Portfolio Development  
Hospitality  
Used the software for: 2+ years

### "Into the future of Vacation Rentals with Price Labs"

October 19, 2022

4.0

Great. In my role in getting new properties in to our portfolio it allows me to present unbias and market related data over just our internal data. It also helps me show what the market place is like to owners, enabling them to make the best decision for themselves. It has been a game changer and I look forward to the product being improved and adding features in the near future.

Pros

It has changed the way we price, project and even view our properties' performance.

Cons

I know it is hard, but th revenue figures can be way out at times. I have looked at our own properties on the system and the variance can be quite big. However, that is generally down to dates being blocked or high owner use.

Review Source

Response from PriceLabs

January 27, 2023

Hi Charlie, Thank you taking the time to review us. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! If you have any doubts about the way the system works, please don't hesitate to reach out to us via email - support@pricelabs.co or our in-product chat. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Thank you once again for choosing PriceLabs. Richie

MH

Mark H.  
Marketing Director  
Hospitality  
Used the software for: 2+ years

### "Essential for your short term rental business."

April 28, 2023

5.0

Excellent. Highly recommended. It’s complex but support are on hand to assist you.

Pros

Allowing you to compete with the big hotels at an affordable price.

Cons

The data is using airbnb and VRBO which doesn’t offer as much fidelity if a lot of your bookings come via Booking .com. However, I think this is being addressed in the near future.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

User experience

Review Source

Response from PriceLabs

May 11, 2023

Hi Mark, Thank you for taking the time to leave us a review. Yes, booking.com data is an important piece of pricing recommendations and our team is continuously working on building and partnering with best in class data sets, and that includes booking.com. And yes, we also agree that given PriceLabs array of features and customizations - setting up your account could get overwhelming. However, we're always here to answer any question you might have and we're glad you've been able to utilize our support services. Thank you once again for your faith in PriceLabs. Regards, Richie

GS

Gernot S.  
Eigentuemer  
Hospitality  
Used the software for: 2+ years

### "The right tool to start and come a long way "

December 29, 2023

5.0

Es erlaubt auch dem Neuling einen leichten Einstieg in das Revenuemanagement und bringt von der ersten Minute eine Ersparnis. Davor habe ich die Preise in meinem channelmanager von Hand verändert. Dies erfordert viel Zeit und erübrigt sich nach dem Einrichten von Pricelabs..

Pros

Man kann mit einer Anzeige anfangen und es macht Sinn. Sobald man mehr Einheiten hat gibt es auch viele Gestaltungsmöglichkeiten

Cons

Ich bin mit Pricelabs rundum zufrieden, es gibt nichts was ich ändern würde.

Reason for choosing PriceLabs

Einfacher Einstieg und geringe kosten. Und auch gute Integration mit channel manager.

Review Source

Response from PriceLabs

January 3, 2024

Hi Gernot, Thank you for taking the time to leave us a review. We are so happy that PriceLabs has helped you save time, and maximize income. We look forward to continuing to serve you in 2024. Warm regards, Richie

Chelsey T.  
COO  
Hospitality  
Used the software for: 6-12 months

### "Worth Every Penny"

January 4, 2024

5.0

Pros

My property management software let me set up basic perimeters, but nothing like the powerful tools PriceLabs provides. Once it's set up it updates my rates daily, something I could not do with multiple properties to manage,

Cons

Not really a con, but there is so much market data they can provide that I still haven't 100% learned how to utilize it all to its full potential.

Review Source

Response from PriceLabs

January 8, 2024

Hi Chelsey, Thank you for taking the time to leave us this feedback. We are so glad to note that PriceLabs has helped you streamline the process of updating your rates across the multiple properties that you manage. Looking forward to continuing to serve you in 2024. Warm regards, Richie

HS

Hillary S.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Skye Luxury Rentals Review of PriceLabs"

January 12, 2022

5.0

Overall my experience with PriceLabs is a good one. As I grow and am onboarding new properties, it is allowing me to scale with ease and a bit of setup, but I am getting it down and in the future, I can see myself delegating this task to someone else on my team.

Pros

I use PriceLabs for years and I use it every day. It helps me tailor pricing for the many properties in my portfolio. I especially like the seasonal pricing feature where I can fine tune pricing per month for each of my properties.

Cons

Software is only as good as the user who sets it up. PriceLabs is very customizable, but it isn't perfect and doesn't know the markets as well as I do, so I find that I need to further tailor pricing for certain days more than it does as it can be off, but it helps to have a great baseline. The other biggest drawback with it, is it is complex the way I am using it, so took me over a year to learn it. I am grateful over for having the opportunity to use it.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

As I said above, I felt that initially the price point was alluring as well as the features that were added like the seasonal pricing tool and then later the Marketing Dashboard.

Review Source

MB

Mark B.  
Founder  
Hospitality  
Used the software for: 2+ years

### "Worth every penny"

January 23, 2023

5.0

I've used pricelabs since I had 4 properties to manage, and now we have 100 in our portfolio. It's seamless, and does ALL the work for you. I can't say enough about how valuable this software is, and how crucial it is to maximizing occupancy.

Pros

Fully automates the process of adjusting pricing, this increasing occupancy and maximizing revenue.

Cons

Not intuitive, but things this powerful rarely are.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

Better integrations/more integrations, as well as better coverage of my area at the time.

Review Source

Response from PriceLabs

January 26, 2023

Hi Mark, Thank you for taking the time to review us. We're thrilled to hear that PriceLabs has been with you for on your journey from 4 to a 100 properties! Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy at the best prices and save time while doing it, and we're glad that we've been able to help you in this regard. Thank you for bringing to our attention that our tool may not be as intuitive as we aim for it to be. We would like to understand more about your experience and how we can improve the usability of our tool. We request you to reach out to our support team via email at support@pricelabs.co or schedule a call with us, so that we may use your feedback to improve our user experience. We value your input and look forward to hearing from you soon. Thank you once again for choosing PriceLabs. Warm regards, Richie

Javier V.  
Revenue Manager  
Hospitality  
Used the software for: 1-2 years

### "Love this Dynamic Pricing Tool"

December 1, 2021

5.0

I recommend PriceLabs hands down. I've used other tools and this is the one I like the most by far.

Pros

It is very easy to use and connect to their support PMS or even airbnb accounts. I love their multi calendar feature and that they support multi unit setup. The other dynamic pricing tools out there, do not support this. Also, their support is TOP NOTCH, can't say enough good things about them. They are super responsive, attentive, helpful, insightful, etc etc

Cons

Maybe the UI, even though it was improved recently, I think it lacks behind other players. It's not bad though

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

PriceLabs pricing structure and support of multi unit set ups.

Switched from

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

PriceLabs pricing structure and support of multi unit set ups.

Review Source

BT

Brian T.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Best Vacation Rental Pricing System Available"

April 16, 2021

5.0

I am very pleased with PL overall. No complaints.

Pros

I have used competing systems and am very satisfied with PriceLabs. The level of customization is incredibly rich to the point that I can have a pricing strategy that leaves very little, if any money on the table. I am also very pleased with their pricing structure. They don't milk us on a percentage, but on a per unit rate, which comes out to a bit cheaper than the competing systems I have used in the past. The don't have phone support on demand, but are quick to respond to emails and can set up support calls with appointments. Very satisfied overall.

Cons

Due to the richness of the customization, there is a bit of a learning curve to figuring out how to best set everything up. As they have added features, the interface has gotten a bit cluttered. That said, once you understand how it all works, you have a very powerful tool in your hands. I also don't see much value in the marketplace dashboards. They are lacking more development. But the dashboards are not essential to the usefulness of the system as a whole.

Switched from

[LiveRez](https://www.capterra.com/p/82992/LiveRez/)[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

I switched due to cost and functionality. I have used both Beyond pricing and LiveRez in the past, but also researched all of the other major players out there. PriceLabs beat everyone else on both points.

Review Source

MP

Manuel P.  
Revenue Manager  
Hospitality  
Used the software for: 6-12 months

### "Awesome tool "

April 21, 2020

5.0

After you understand the software it is a great tool to use. Cuts back on hours and hours of manually comparing prices and making sure we are positioned adoringly regarding the competitors. However to start using the SW it would be great to have a PriceLabs person hear you and help you set your initial stagy and explain the how the SW "reads" your inputs to generate it's outputs. Highly recommend it

Pros

Rely rely helpful, to make sure yield the maximum revenue for each property. It is very flexible to customize to our harts content / location specifics. Information about expected occupancy in the town and "real" information about already booked occupation for each day forward. Rely easy to visually see in % how well we are doing in the future. This time frame is also customizable, so we chose, 7 day, 30 days and 90 day, to easily see if we are OVER selling (too cheap) our UNDER selling (to expensive). Integration with our PMS was very simple also.

Cons

\- Sold night, do not display the "correct" value that the unit was sold at. - Color scheme of information displayed (bule "cold" used for higher occupancy) - Base percentage history are not real values, of our apartment this year versus last nor versus the town. It's an estimate of what we have versus the changes we make. But none of this portrays reality.

Alternatives considered

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Reason for choosing PriceLabs

Beyond pricing - they use a percentage base payment and we hate this way of work, because our margin fades completely. Unless they requested 0.1 to 0.25% it is not viable to work with them.

Review Source

NV

Nancy V.  
Manager  
Hospitality  
Used the software for: 6-12 months

### "Too complicated. "

December 8, 2022

3.0

It has been frustrating. I would like a better orientation on the product.

Pros

They make price changes daily, which puts me higher on the search engine. They change pricing by current demand. We are able to select similar listings to be our comparable base.

Cons

It is too complicated. The graphs try to present too much information on the same graph.

Review Source

Response from PriceLabs

January 26, 2023

Dear Nancy, We're sorry to hear that you've had a less than pleasant experience using PriceLabs. We admit that our functionality, customisations and data can be overwhelming. Please reach out to your account manager or support@pricelabs.co and we'd be happy to take your through the functionalities that are causing stress and answer any questions that you might have. Thank you for taking the time to share your experience. We hope we'll be able to connect over call and help alleviate some of your stress with regards using the product. It will also give us a chance to understand your discomfort and use your feedback to see what changes we can make to our product and its functionalities. Thank you, Richie

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.