# PriceLabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PriceLabs the right Revenue Management solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158348/pricelabs/reviews

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PriceLabs

4.9 (248)

[View alternatives](https://www.capterra.com/p/158348/PriceLabs/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of PriceLabs

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

HL

Harvey L

DirectorHospitality, 2 - 10 employeesUsed the software for: Less than 6 months.

“An extremely good service, from the quick responses to my questions and queries via email, to booking 30 minutes teams calls to screen share my PriceLabs and go through all my questions and problems.“

August 12, 2024

AE

Abbie E

OwnerHospitality, Self-employedUsed the software for: 1-2 years.

“I can’t set it and forget it for my short term rental and I wish it was more price inclusive versus some features costing more.“

May 29, 2025

MC

Marco C

Owner ManagerHospitality, Self-employedUsed the software for: Less than 6 months.

“What I liked most was the support provided and the various courses, in Italian, you can attend to learn how to best use the software.“

January 1, 2026

Jakob H

Operations ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“It can also be slow when pulling up large amounts of data.“

April 16, 2026

Teryn R

OwnerReal Estate, Self-employedUsed the software for: 1-2 years.

“They offer easy to follow instructions and webinars that allow you to fully understand the tools and functionality.“

May 13, 2026

MH

Mary H

OwnerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“It impedes my ability for decisions on the fly.“

October 6, 2025

MH

Mary H

OwnerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“Exceptional customer service and an integral tool to making data driven decisions to maximize my ROI“

October 6, 2025

JS

Jon S

ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months.

“If you're not using PriceLabs, whether you have 1 or 100 properties, you're missing out.“

February 17, 2025

## Showing most helpful reviews

Showing 1-25 of 248 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jakob H.  
Operations Manager  
Real Estate  
Used the software for: 1-2 years

### "We love working with Pricelabs"

April 16, 2026

5.0

Pros

Pricelabs includes a lot of great information for our short-term rentals and discussing with potential owners how well a region performs. There are detailed reports that help us better understand how each area we operate in performs and how to price our properties accordingly. Dynamic pricing also ensures we are priced appropriately to get as many bookings as possible.

Cons

The user interface feels outdated, but it does get consistent updates. It can also be slow when pulling up large amounts of data.

Alternatives considered

[AirDNA](https://www.capterra.com/p/10018589/AirDNA/)

Reason for choosing PriceLabs

Airdna lacked features when we were first making the decision.

Review Source

Response from PriceLabs

April 21, 2026

Hello, Thank you for sharing your detailed feedback—we’re glad to hear that PriceLabs has been valuable in helping you analyze market performance and communicate insights to potential owners. It’s great to know that the data, reporting, and dynamic pricing are supporting your strategy and helping maximize bookings. We appreciate your honest input regarding the interface and performance when working with larger datasets. Improving usability and speed is an ongoing focus for our team, and we’re continuously rolling out updates to enhance both the experience and efficiency of the platform. If there’s anything else you’d like to discuss, please feel free to reach out at support@pricelabs.co. Warm regards, Richie

Tim S.  
Revenue Manager  
Hospitality  
Used the software for: 2+ years

### "The best option for big portfolios"

December 18, 2025

5.0

As a revenue manager with more than 1,000 listings under management, I could not do my job without it.

Pros

There is no better software for managing a large portfolio. Bulk actions are easy. Mass reporting exports work flawlessly. I can scan a large cohort quickly and accurately. It’s the best!

Cons

The red branding is tough on the eyes. I know the company needs to stand out, but red sends a subtle signal that something is wrong.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

Better market insights and a robust report builder

Switched from

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Needed a Bette Wray to manage bulk listings.

Review Source

Response from PriceLabs

December 22, 2025

Hi Tim, Thank you for sharing such a strong endorsement of PriceLabs. Managing a portfolio of over 1,000 listings is no small task, so it’s great to hear that bulk actions, mass reporting, and cohort-level analysis help you work efficiently and with confidence. Feedback like this truly reinforces the value we aim to deliver 😊 We also appreciate your candid thoughts on the red branding. Design choices are always a balance between clarity, usability, and brand identity, and input like yours is helpful as we continue refining the overall experience. If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co Warm regards, Richie

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Strongly recommend PriceLabs"

April 1, 2026

5.0

I only have one property so my portfolio isn't extensive and PriceLabs has been perfect. I have friends who have multiple properties and they love PriceLabs.

Pros

Pricelabs tool is very robust and gives me quality data I need to make sound decisions. Their customer services is fantastic. I have used their chat, spoken to individuals and attended training sessions - all have been useful.

Cons

The tool is so robust it has taken me awhile to fully understand it and use it to the fullest extend. There are so many training sessions available, it becomes a bit overwhelming. Maybe an easy introduction for new customers would be an improvement.

Switched from

[AirDNA](https://www.capterra.com/p/10018589/AirDNA/)

I hated having to manually update pricing from AirDNA to Airbnb and VRBO

Review Source

Response from PriceLabs

April 8, 2026

Hello, Thank you for sharing such a thoughtful and detailed review! We're glad to hear that PriceLabs has been providing you with reliable data and supporting confident pricing decisions, especially alongside our customer support and training resources. We also appreciate your honest feedback about the learning curve and the number of available training sessions. That’s a valuable point—while we aim to offer depth and flexibility, we understand that getting started can feel overwhelming. Your suggestion around a simpler introduction for new users is well noted, and we’ll be sure to share it with the team. If there’s anything you’d like to discuss, please feel free to reach out at support@pricelabs.co. Warm regards, Richie

DR

Danielle R.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Waste of time and money"

September 7, 2025

1.0

A complete waste of time and money. The platform is overly complex, unclear about the actual benefits, and extremely difficult to navigate. My mistake was forgetting to deactivate the tool after the trial ended, which only resulted in losing money. I found no real value, no clear purpose, and no tangible results. I do not recommend this platform at all.

Pros

I did not like it. I did not understand how to use it or how to get the best results from it. No support was offered.

Cons

Overly complex platform with poor usability Lack of clarity about the real benefits or results Extremely difficult to navigate and manage Hidden cost risk: trial automatically turns into a paid subscription No visible value delivered for the money spent

Review Source

Response from PriceLabs

September 17, 2025

Hello Danielle, We’re sorry to hear that your experience with PriceLabs didn’t meet your expectations. We understand that it can feel complex at first, which is why we offer daily training sessions, onboarding sessions, and dedicated support to help users set up their accounts and achieve real results. Regarding billing, our trial automatically converts to a subscription if not canceled; however, we’ll take your feedback on clarity to make this process easier for future users. If you’d like us to revisit your account setup or resolve any outstanding concerns, we’d be glad to continue the conversation on your support ticket. Warm regards, Richie

Paul W.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "A true game changer for our STR"

January 4, 2026

5.0

Everything has been amazing. The tech, the support, the tools. All are top-notch and I can't say enough good thing about their team/support staff. They make it so easy to succeed.

Pros

Smart pricing and listing optimization is ALL they do, and it's done extremely well. I love that price optimization isn't an afterthought. The support is also crazy amazing. Other tech companies should take note.

Cons

The system can be a bit overwhelming but the support is top notch. If I run into any issues, they're quick to jump in and help right away.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Reason for choosing PriceLabs

Because smart pricing is all they focus on and it's not an afterthought or something tossed into the mix.

Review Source

Response from PriceLabs

January 30, 2026

Hi Paul, Thank you for the thoughtful feedback. It’s great to hear that our focus on pricing optimization and listing performance stands out, and that our support team has been helpful whenever things feel overwhelming. Making advanced pricing tools approachable—and backing them with responsive support—is exactly what we aim for. We truly appreciate the kind words about the team and are glad PriceLabs has helped make your work easier and more effective 😊 If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. Warm regards, Richie

Aaron S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Best Dynamic Pricing & STR Market Research"

December 11, 2025

5.0

I am very happy with Pricelabs! I’ve made suggestions to improve their product and they are very open to feedback.

Pros

From Dynamic Pricing to Market Research to AI recommendations for our properties Pricelabs is the best in the business. They continue to add features and improve their products.

Cons

I would love to see Pricelabs do more to integrate events happening in the various markets into the data.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing PriceLabs

Significantly better product, similar pricing

Review Source

Response from PriceLabs

December 22, 2025

Hi Aaron, Thank you for your kind words and thoughtful feedback. We're glad to hear that the combination of dynamic pricing, market research, and AI-driven recommendations has been valuable for your properties. We also appreciate your recognition of the continuous improvements our team is making. Your suggestion to integrate local events more deeply into market data is highly relevant. Feedback like this helps us to plan our products, and we’re glad to hear that you’ve found our team receptive to your ideas. If you ever want to explore more of what’s new or upcoming, our Knowledge Base, Daily Trainings, and Market Dashboards are great places to start. Warm regards, Richie

KB

Ken B.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great tool to have in your STR wheelhouse!"

May 2, 2025

5.0

I have been using PriceLabs for over a year now. It makes revenue management a lot simpler with all the various controls and options that it provides you. It has definitely simplified my pricing work.

Pros

The ability to set up seasonal rates as well as the visual presentation of your calendar rates across your properties. They also continue to improve the product with regular updates and their customer support has been fantastic.

Cons

Learning curve and sometimes it can price properties too high and so that needs to be tweaked.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

There seemed to be more seasoned experts in using PriceLabs than in other products.

Review Source

Response from PriceLabs

May 5, 2025

Hello Ken, Thank you for sharing your experience! We’re glad to hear PriceLabs has helped simplify your revenue management and that you appreciate the ongoing improvements and support. We understand there’s a learning curve and that pricing sometimes needs fine-tuning. To help you make the most of the platform, we recommend checking out our Knowledge Base (https://help.pricelabs.co), YouTube channel (https://www.youtube.com/@PriceLabs-DynamicPricing), and daily training sessions (https://hello.pricelabs.co/training/). All the best! Warm regards, Richie

AE

Abbie E.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great tool for small owners"

May 29, 2025

5.0

Pros

Really helps with data to compare myself to my market and make sure I’m not leaving money on the table.

Cons

I can’t set it and forget it for my short term rental and I wish it was more price inclusive versus some features costing more.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

Had more data than the competitor and slightly better tools

Review Source

Response from PriceLabs

May 30, 2025

Hello Abbie, Thank you for your feedback! We’re glad to hear the market data tools have helped you feel more confident in your pricing decisions. While we understand your wish for a more “set and forget” setup, many features like daily price updates, last-minute discounts, and automated event detection are already designed to minimize manual effort. We’re also continuing to improve — recent updates, such as the Booking Activity Factor and enhanced minimum stay recommendations, are making the experience even more hands-off. If you need further assistance, please don't hesitate to contact our team at 📧 support@pricelabs.co. Warm regards, Richie

JS

Jon S.  
Manager  
Hospitality  
Used the software for: 6-12 months

### "You should not be in the STR game without this tool"

February 17, 2025

5.0

If you're not using PriceLabs, whether you have 1 or 100 properties, you're missing out. The first time our regular 'our-price' $295 a night property got a 3 day PriceLabs-set $895 a night booking, we fell over in shock. Then we realised we knew nothing about our true market pricing (really, how could we?) and that this easy to use tool had the \*real\* market data that catapulted our turnover 3-4x, and our occupancy above 90% every month. Astounding app and worth it's price many times over.

Pros

Makes sensible pricing for 1 or 100 properties, a breeze. Intuitvely, just a genius algorithm.

Cons

It was the speed at which it returned large area property prices, but even that has been markedly improved in 2025 and is no longer an issue.

Alternatives considered

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Reason for choosing PriceLabs

Just a better product overall - price, ease of use, support.

Review Source

Response from PriceLabs

February 25, 2025

Hello Jon, Thank you for your feedback! It’s great to hear that PriceLabs has made pricing effortless for your properties and that the speed improvements have enhanced your experience. We love hearing success stories like yours - seeing PriceLabs uncover true market potential and drive such incredible results is precisely what we aim for. If you ever need assistance or have any questions, feel free to reach out - we’re here to help! Warm regards, Richie

Teryn R.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Best Short Term Rental Software for Rate Management"

May 13, 2026

5.0

The single absolute best tool out there to not only manage you short term rental but understand how to help it grow. The analysis software is also key if you look to expand your portfolio into other markets as well. Honestly could not run our Airbnb without it.

Pros

PriceLabs takes the single largest time consuming and effort heavy activity and not only streamlines, but simplifies the process. It is owner revenue driven as opposed to the online booking tool's model which is occupancy driven and guest focused. They offer easy to follow instructions and webinars that allow you to fully understand the tools and functionality. Ultimately you are able to read the data and make informed decisions to maximize your profit and occupancy.

Cons

The only issue I have with the system is the inability to map prices against the curve (you will understand when you have the software). But that is an understandable consequence of the programs algorithm and ultimately does not hinder me in any way.

Review Source

Response from PriceLabs

May 19, 2026

Hello Teryn, Thank you for such a thoughtful review! We’re delighted to hear that PriceLabs has helped simplify one of the most time-intensive parts of managing short-term rentals and has given you the confidence to make more informed, revenue-focused decisions. It’s also great to know that our webinars, educational resources, and market analysis tools have supported both your day-to-day operations and portfolio expansion plans. Feedback like yours means a lot to our team. We appreciate your also sharing your thoughts on price curve mapping. Insights like these are valuable as we continue to improve the platform and refine the user experience. Warm regards, Richie

HS

Hillary S.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Skye Luxury Rentals Review of PriceLabs"

January 12, 2022

5.0

Overall my experience with PriceLabs is a good one. As I grow and am onboarding new properties, it is allowing me to scale with ease and a bit of setup, but I am getting it down and in the future, I can see myself delegating this task to someone else on my team.

Pros

I use PriceLabs for years and I use it every day. It helps me tailor pricing for the many properties in my portfolio. I especially like the seasonal pricing feature where I can fine tune pricing per month for each of my properties.

Cons

Software is only as good as the user who sets it up. PriceLabs is very customizable, but it isn't perfect and doesn't know the markets as well as I do, so I find that I need to further tailor pricing for certain days more than it does as it can be off, but it helps to have a great baseline. The other biggest drawback with it, is it is complex the way I am using it, so took me over a year to learn it. I am grateful over for having the opportunity to use it.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

As I said above, I felt that initially the price point was alluring as well as the features that were added like the seasonal pricing tool and then later the Marketing Dashboard.

Review Source

BT

Brian T.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Best Vacation Rental Pricing System Available"

April 16, 2021

5.0

I am very pleased with PL overall. No complaints.

Pros

I have used competing systems and am very satisfied with PriceLabs. The level of customization is incredibly rich to the point that I can have a pricing strategy that leaves very little, if any money on the table. I am also very pleased with their pricing structure. They don't milk us on a percentage, but on a per unit rate, which comes out to a bit cheaper than the competing systems I have used in the past. The don't have phone support on demand, but are quick to respond to emails and can set up support calls with appointments. Very satisfied overall.

Cons

Due to the richness of the customization, there is a bit of a learning curve to figuring out how to best set everything up. As they have added features, the interface has gotten a bit cluttered. That said, once you understand how it all works, you have a very powerful tool in your hands. I also don't see much value in the marketplace dashboards. They are lacking more development. But the dashboards are not essential to the usefulness of the system as a whole.

Switched from

[LiveRez](https://www.capterra.com/p/82992/LiveRez/)[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

I switched due to cost and functionality. I have used both Beyond pricing and LiveRez in the past, but also researched all of the other major players out there. PriceLabs beat everyone else on both points.

Review Source

LP

Lorenzo P.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Excellent revenew manager "

December 9, 2024

5.0

Amazing, I doubled my average price in 3 years

Pros

Excellent price calculation algorithm at a very low price

Cons

I can't say anything bad about this software.

Alternatives considered

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Reason for choosing PriceLabs

Better price and better overall software

Review Source

Response from PriceLabs

December 16, 2024

Hello Lorenzo, Thank you for your feedback! We’re delighted to hear that PriceLabs’ pricing algorithm has helped you achieve such impressive results. If you ever need assistance or have more feedback, feel free to reach out - we’re always here to help. Warm regards, Richie

BA

Basia A.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Must have if you in Short Term Rental business"

November 1, 2024

5.0

All I can say is that I wish I knew about price labs when I started in business five years ago it would save me a lot of time and most likely I would make more money

Pros

Automatic price adjustments and great customer service

Cons

There is really nothing to not like except when you’re not really web savvy it takes a while to learn the platform

Review Source

Response from PriceLabs

November 7, 2024

Hello Basia, Thank you for your feedback! We’re glad to hear that PriceLabs’ automatic price adjustments and customer service have been helpful for your business. We understand that the platform can take some time to learn, and we're always working to make it as user-friendly as possible. If you ever need assistance or have questions, please don’t hesitate to contact us. Our team is here to support you every step of the way. Warm regards, Richie

MM

Michelle M.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Pricelabs - Makes pricing easy. "

December 26, 2024

5.0

I have not ever had a complaint, I will continue to use them and I am satisfied.

Pros

Takes the challenges of managing my daily rates and do it for you. Gives suggestions based on other properties in the area.

Cons

It is a bit confusing when you first start out, it does have a tutorial that helps.

Review Source

Response from PriceLabs

January 2, 2025

Hello Michelle, Thank you for your review! We’re glad PriceLabs' hyper-local rate recommendations have made managing your daily rates easier. It’s great to know the tutorials helped in setting up your account. You can always refer to our knowledge base to learn more about PriceLabs - https://help.pricelabs.co/portal/en/kb/pricelabs If you ever have questions or need assistance, feel free to reach out - we’re here to help. Thank you for your continuing trust!  Warm regards, Richie

LM

Lyubomyr M.  
Management  
Commercial Real Estate  
Used the software for: 6-12 months

### "PriceLabs good for real "

December 5, 2024

5.0

I’m glad to be a member of PriceLabs, the app analyzes the slow days and automatically drop the price to make my listing more attractive

Pros

Fast and professional customer service. They really love what they doing 🤝🏻

Cons

On the beginning I was disappointed that no customer service phone# , but I change my mind since email reply was fast and much helpful

Review Source

Response from PriceLabs

December 10, 2024

Hello Lyubomyr, Thank you for your kind words! We’re thrilled to hear that our customer service has been fast and helpful. It’s great to know that PriceLabs is making a positive impact on your listings by optimizing prices for slower days. If you ever need assistance or have more feedback, feel free to reach out - we’re here to help! Warm regards, Richie

SM

Scott M.  
Owner investor  
Hospitality  
Used the software for: 6-12 months

### "Happy Customer"

September 2, 2024

5.0

Great tool to properly price out my daily rate. Saves me a bunch of time and maximizes possible earnings so I don't leave money on the table.

Pros

How it sincs with my Hosptable property management system.

Cons

Haven't found anything I dislike yet. If I do , I will surely let you know.

Review Source

Response from PriceLabs

September 3, 2024

Hello Scott, Thank you for your review! We’re glad that PriceLabs is saving you time and helping you maximize your earnings. All the best! Warm regards, Richie

FC

Francois C.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Good Software"

July 25, 2024

4.0

Pros

The user interface for setting the prices is user friendly. The algorithm is good enough.

Cons

The data analytics software is difficult to use.

Review Source

Response from PriceLabs

July 31, 2024

Hello Francois, Thank you for your review. We're glad you find our user interface easy to use and the algorithm effective. We are sorry you found our data analytics features slightly difficult to use. Your insights would help us improve them. Could you provide more details about your challenges by writing to us at support@pricelabs.co? Thank you again for your support. Warm regards, Richie

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great for revenue management of STRs"

March 5, 2024

5.0

Pros

PriceLabs was one of the very first softwares I incorporated into my business. I manage my own STRs and it has been instrumental in helping me automate my pricing. With PriceLabs, I've been able to achieve a high ADR and occupancy. Very organized and user friendly UI that's easy and intuitive. The customer service is also fantastic! I always get a response within 24 hours with a super detailed and helpful answer. An essential tool for all STR self managers!

Cons

I sometimes find myself having to manually fine tune and update the prices for certain dates because PriceLabs isn't accurate.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Review Source

Response from PriceLabs

May 16, 2024

Hello, Thank you for taking the time to share your review. We're thrilled to hear that PriceLabs has been instrumental in helping you automate your pricing and achieve a high ADR and occupancy for your STRs. We are constantly working to improve our rate recommendations and will continue to do so. Wishing you more STR success! Warm regards, Richie

AM

Arianna M.  
Business Owner  
Hospitality  
Used the software for: 1-2 years

### "Highly Recommend Pricelabs"

February 23, 2023

5.0

I love Pricelabs and will continue to be a raving fan. I highly recommend Pricelabs to all Premier Super Hosts.

Pros

Easy to use, sophisticated yet simple, almost entirely automated and has doubled our revenue with less wear and tear.

Cons

would be cool to be able to block check outs on major holidays on Pricelabs for both airbnb and VRBO and Hostaway. Want to give cleaners the holiday off as well as avoiding having to pay holiday pay.

Review Source

Response from PriceLabs

February 27, 2023

Hi Arianna, Wow - THANK YOU! We are both thrilled and humbled to hear that PriceLabs has doubled your revenue! Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, streamline productivity and save time, and we're happy we've been able to deliver on those promises. With regards your feedback about blocking dates/ DSO - Date Specific Overrides - this is possible if you use Hostaway, and it's possible via VRBO as well. This article will help - https://help.pricelabs.co/portal/en/kb/articles/date-specific-overrides But should you still have questions, please feel free to reach out via support@pricelabs.co. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Warm regards, Richie Khandelwal

EM

Edward M.  
Assistant vice president  
Banking  
Used the software for: 6-12 months

### "Price Labs Review "

February 3, 2023

5.0

Pros

PriceLabs is considered a good software due to its dynamic pricing optimization. The software uses data analysis and machine learning algorithms to adjust prices based on market demand, booking patterns, and other factors, which helps property managers optimize their revenue and increase profits.The user-friendly interface is another reason why PriceLabs is a good software. It provides an intuitive and user-friendly interface for managing multiple properties, making pricing decisions easy and straightforward. The software is designed to be user-friendly, and this makes it a popular choice among property managers.PriceLabs offers comprehensive features such as pricing recommendations, rate monitoring, and reporting, making it a comprehensive revenue management tool. These features help property managers to make informed pricing decisions and ensure maximum occupancy and revenue for their properties.

Cons

PriceLabs, although a good software, could improve in certain areas such as integration with other property management systems and adding more customization options for pricing algorithms. This would enhance the software's overall functionality and make it an even more valuable tool for property managers.

Review Source

Response from PriceLabs

February 5, 2023

Hi Edward, We're so glad to hear that PriceLabs has been beneficial to your pricing strategy, and that you find the interface user-friendly and easy to navigate. PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. Thank you for your feedback regarding adding more integrations and customisations. It is indeed our endeavour to continuously evolve and improve in those two areas, and our teams work around the clock towards this mission. Thank you once again for choosing PriceLabs. Richie

MH

Mark H.  
Marketing Director  
Hospitality  
Used the software for: 2+ years

### "Essential for your short term rental business."

April 28, 2023

5.0

Excellent. Highly recommended. It’s complex but support are on hand to assist you.

Pros

Allowing you to compete with the big hotels at an affordable price.

Cons

The data is using airbnb and VRBO which doesn’t offer as much fidelity if a lot of your bookings come via Booking .com. However, I think this is being addressed in the near future.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

User experience

Review Source

Response from PriceLabs

May 11, 2023

Hi Mark, Thank you for taking the time to leave us a review. Yes, booking.com data is an important piece of pricing recommendations and our team is continuously working on building and partnering with best in class data sets, and that includes booking.com. And yes, we also agree that given PriceLabs array of features and customizations - setting up your account could get overwhelming. However, we're always here to answer any question you might have and we're glad you've been able to utilize our support services. Thank you once again for your faith in PriceLabs. Regards, Richie

KS

Kay S.  
owner  
Hospitality  
Used the software for: 1-2 years

### "The best pricing software around!"

December 31, 2019

5.0

PriceLabs is far better at setting prices for my vacation rental than the listing software's price tips, which are consistently low. While it took some time and study to learn how to set up my listing, once it was set up, it didn't need much watching. My income increased and my workload decreased. Customer service is very prompt and clear. It is definitely worth the price.

Pros

Using PriceLabs significantly increased my income from my vacation rental property. Also, while it is complex, once you understand all the options and get it set up, it pretty much runs itself and you only need to keep an eye on it, not do the heavy lifting.

Cons

While my income increased significantly, my prices kept going up (I was heavily booked) and eventually got to the point that my guests started giving me 4s on value. I had not set a maximum allowed price because I didn't think about that happening. Once I set a maximum price, I stopped getting dinged on value.

Reason for choosing PriceLabs

I chose PriceLabs chiefly because it uses a neighborhood concept to determine the pricing. This means that they collect the number of reservations in a sampling around my place that's large enough to be statistically significant. And they include hotel reservations in that sample. Then, for example, if 6 months out my neighborhood is booked at 18%, where as usually it is 12% (or 11 months out the usual is 2% but a weekend is booked 5%), their algorithms infer that the 6% difference will grow to something much more significant as the dates come closer, and bump up my prices accordingly (based on what they've seen happen in similar instances in the past). The other services I looked at used event trackers. However, in looking at the events that they indicated would cause my price to go up within the 3-month test period, they listed a neighborhood event that was in a second-string suburb on the far side of my large metropolitan area, an event that I was certain would have no affect on my reservations. So I chose PriceLabs and have not been disappointed.

Review Source

GE

Gal E.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Great System To Never Think About Pricing"

June 12, 2023

5.0

Pros

I love that the prices are ever-changing based on demand and that I know I am in good hands, even if the dates are far off, they are priced correctly.

Cons

I find it's quite complicated to use and understand the features - I do wish it was a bit more user friendly.

Review Source

Response from PriceLabs

June 19, 2023

Hi Gal, Thank you so much for taking the time to share your review with us. We're so happy to hear that our Dynamic Pricing recommendations have been accurate for you! We understand that PriceLabs offers a wide range of features, and it can sometimes feel overwhelming. But don't worry, we're here to support you every step of the way. To ensure you get the most out of PriceLabs, we conduct free weekly trainings in five different languages. These sessions are designed to help you navigate our platform effectively and maximize its benefits. You can find the schedule for these trainings at https://hello.pricelabs.co/training/. If you ever have an immediate question or need assistance, please don't hesitate to reach out to us at support@pricelabs.co. We're committed to providing timely and helpful responses, and we'll make sure to get back to you within the day. We're confident that with a little guidance and practice, you'll soon become a master of PriceLabs. You'll discover that our platform is actually quite user-friendly and designed to simplify your experience. Once again, thank you for your valuable feedback and for choosing PriceLabs. We're here to help you succeed, so please don't hesitate to reach out to us if you need any further assistance. Warm regards, Richie

LE

Lincoln E.  
Property Manager  
Hospitality  
Used the software for: 1-2 years

### "Necessary Tool for Rentals"

November 28, 2023

5.0

Pros

PriceLabs makes it easy to ensure your rentals are priced correctly across the board that balances the best price with the best deal. We've seen an increase in bookings with PriceLabs monitoring rates daily.

Cons

It can be tricky figuring out how to manage black out dates and forced pricing, but once you get it, it's pretty easy.

Review Source

Response from PriceLabs

November 29, 2023

Hi Lincoln, We're delighted to hear that PriceLabs has boosted your bookings. We'll raise it to the team to work on simplifying blackout date management for an even smoother experience. Thanks for choosing PriceLabs, and thank you for taking the time to leave us this feedback! Regards, Richie

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