---
title: "Submittable Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Submittable the right Grant Management solution for you? Explore 407 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/158382/Submittable/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-11-09"
---

Submittable

4.8 (407)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated November 9th, 2026

# Reviews of Submittable

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

Margo S

Director of Creative Strategies and Arts-Based InitiativesNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Our independent review committees appreciate having streamlined access to their assigned applications and find the scoring interface especially helpful, since they can view the full application and rubric side-by-side.“

December 3, 2025

EH

Emily H

Program ManagerEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“It makes it hard to train other teams when their views look different than an admin view and I can't toggle back and forth but instead have to start playing with incognito windows, permissions, fake email addresses etc“

February 23, 2024

KS

Karey S

Associate Director of Experiential LearningHigher Education, 11 - 50 employeesUsed the software for: More than 2 years.

“Compared to other tools I've used, Submittable makes it easier and faster to create projects, improves our administrative workflow, and creates a better experience for applicants.“

December 10, 2025

KW

Kristen W

Director of GrantmakingNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“Specifically, I discovered a few features mentioned in our initial sales call were not part of our subscription package and would require an additional fee, which was prohibitively expensive for our small organization.“

June 5, 2024

Margo S

Director of Creative Strategies and Arts-Based InitiativesNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“The platform has strengthened every stage of our grantmaking process, from launching opportunities to reviewing, scoring, and reporting.“

December 3, 2025

MM

Meegan M

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months.

“The other thing that was a disappointment is the fact that I was told that BILL could be integrated, but it turns out there is a pretty steep fee to do that, which no one seemed to know until months down the road into the process.“

March 14, 2024

Leila M. S

Senior Program ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“This allowed me (one of the main users) to be confident in adding to the application or modifying it (e.g., after the deadline passed, reopening it or create a new form to send applicants in the Submitable system to collect additional information from them).“

July 1, 2025

MM

Meegan M

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months.

“This should be considered at every step along the way during the set-up process, and it felt like it was a last-minute thing to which we did not dedicate enough time.“

March 14, 2024

## Showing most helpful reviews

Showing 1-25 of 407 available reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mollie Haven M.  
Executive Director  
Used the software for: 3-5 years

### "Great Product"

November 2, 2026

5.0

tion Improved data access and reporting

Pros

It allows our entire team to access applications, as well as invite panelists for particular programs. It keeps all communication in one system. For video submissions, it's easy for panelists to review all in one screen rather than opening additional tabs to view work samples. Ease of reporting. Easier and faster to create programs Improved administrative workflows A better experience for applicants A better experience for reviewers More efficient communication and collaboration Improved data access and reporting

Cons

Within our current plan, the user limit can often be tricky when paneling multiple programs, but it allows us to stay within our budget.

Review Source

Process and Innovation Lead  
Used the software for: Less than 1 year

### "Easy, Flexible Grant Management for NGOs"

October 30, 2026

5.0

Pros

Submittable is a great platform that allows us to manage our grants autonomously. We can customize its appearance, forms, and workflows, making the entire grant management process well suited to the needs of a small NGO like ours. When we first started using it, setting everything up was incredibly easy, thanks to the daily self-implementation tips that guided us through the different features. The platform gives us the flexibility to manage the entire process in-house, without needing dedicated IT resources. Submittable also offers excellent reporting features, allowing us to generate the reports we need for our board and funders.

Cons

Nothing significant comes to mind. The platform meets our needs well, and our experience has been very positive.

Review Source

Director of Assessment  
Used the software for: 3-5 years

### "Submittable"

October 30, 2026

5.0

It's easy to use. The user friendliness of it saves time and limits frustrations. Building good quality applications takes hours instead of days. Everything is customizable. It creates a nice package to house each submission. Submittable has improved and updated - and does so constantly! it's great to have to keep up to incorporate all the new features. Also customer service and the team have been so great. From day one, it felt like we were the only customer. i've enjoyed getting to know everyone at the company.

Pros

There is always a new feature. They are constantly updating, making things better. The customer service is amazing. It feels like we are the only client. It's a joy getting to know different people at the organization. It's family-like.

Cons

There isn't much to not like. There are so many new features it's hard to keep track. I wish there was more time to be able to incorporate all the new features, adaptions, integrations, and perks. I also would love more folks at my organization to use Submittable!

Switched from

[WebGrants](https://www.capterra.com/p/10010743/WebGrants/)

The contract was up, and we went to a new RFP for this software solution.

Alternatives considered

[SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)

Reasons for choosing Submittable

Submittable was chosen because it was less expensive and easier to use and faster to implement.

Review Source

Grant Administrator  
Used the software for: 3-5 years

### "A Gamechanger for Grant Management!"

October 30, 2026

5.0

We've found their support team to be incredibly helpful and responsive when we have experienced issues.

Pros

It allows pretty seamless collaboration between our team and our Finance team, which is essential to our grant management. We also appreciate the activity log, which helps us with auditing. Lastly, it's so nice to have everything in one place, versus pre-Submittable when all of our grant management (reporting, reimbursement, etc.) was done via email. It has improved our internal processes and communication!

Cons

There is some additional functionality we'd like to see implemented that we've been able to communicate to the Submittable team via webinars and surveys.

Review Source

Program Manager  
Used the software for: 3-5 years

### "Good Stuff!"

October 30, 2026

5.0

I really enjoy using Submittable, and it has made a world of difference for me compared to an old and outdated system we used for applications. Our applicants also get an easy experience as well.

Pros

Submittable makes it easy for our applicants to complete forms and for us to stay organized throughout the application process.

Cons

Sometimes the filters I use in reports don't easily update with new information. I have to go back and uncheck items from forms, then select them again.

Review Source

Lodger's Tax Coordinator  
Used the software for: 1-3 years

### "Taos County Submittable Experience"

October 28, 2026

5.0

Overall, Submittable has been an excellent platform for someone new to grant administration. The support team responds promptly to questions, onboarding new users is straightforward, and any issues applicants or grantees encounter are typically resolved quickly through a brief phone call or support request.

Pros

The grant management, user interface, and process and workflow automation/calibration are the most useful services that Submittable offers. As a grant administrator, grant management system Submittable has created is very intuitive and enables my organization to manage a much larger volume of grant applications. Our advisory board and grantees have also praised how straightforward and simple the platform is to navigate. The ability to customize the workflow system in specific projects to accomodate a multi-stage review process for our grant program has been essential to the overall positive experience of using the Submittable platform.

Cons

There are a few reccuring issues that applicants have mentioned to me in the past. 1. The limited ability for me to customize submission buttons, whether that's for applying, or submitting an application, remains an issue that has caused confusion for a number of applicants in past grant cycles. 2. The coding on the tables remain limited and cause calculation issues when applicants add $ signs or commas between their numbers. I have made Submittable staff aware of these issues and they said that they were confident that these issues could be resolved in the near future.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

While Jotform was cheaper, this application only allowed us to create an application template, but offered no support for managing the grant process from there.

Review Source

Grants Program Manager  
Used the software for: 3-5 years

### "Submittable - An All Encompassing Hub for our Grant Programs"

October 28, 2026

5.0

Pros

I love the ease of the user experience and that updates are always being incorporated to increase user and admin experiences within the platform. I also enjoy: Easier and faster to create programs Improved administrative workflows A better experience for applicants A better experience for reviewers More efficient communication and collaboration Improved data access and reporting

Cons

I haven't found anything so far that I dislike about Submittable! Anything that I feel could be developed more, they are always ready and willing to consider it and implement it in platform updates.

Switched from

[Kaleidoscope](https://www.capterra.com/p/253825/Kaleidoscope/)

Kaleidoscope did not have as many customizable options at the time as Submittable did, which is something we needed for the style of our grant programs.

Review Source

Foundation Program Manager  
Used the software for: 3-5 years

### "Intuitive Platform Great for Applicants and Reviewers Alike!"

October 28, 2026

5.0

We've been very happy with Submittable! It is an intuitive platform, easy for program designers, applicants, and reviewers to use. We've been very grateful to have this resource as we've launched and grown our grants program.

Pros

Submittable is very user-friendly, with an intuitive design and a helpful onboarding process. We've easily been able to train employee reviewers as well! We went through an extensive RFP process, and Submittable ticked all the boxes: user-friendly (for applicants and reviewers), the ability to customize all elements on our own, strong workflow processes, and a great value for the system!

Cons

We have not run into any major issues in several years of platform usage, and their support team has always been quick to help resolve any concerns as they come up.

Alternatives considered

[SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)[Benevity](https://www.capterra.com/p/155271/Benevity/)[YourCause](https://www.capterra.com/p/222066/YourCause/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

Reasons for choosing Submittable

Ability to customize the look and feel of the site, ability to make changes on our own throughout the process, ease of use for all, and cost.

Review Source

Executive Assistant and Scholarship Coordinator  
Used the software for: Less than 1 year

### "Submittable is the way to go! "

October 5, 2026

5.0

From the day we discovered Submittable, to the trial, and then my one-on-ones with Karin, it's been a dream come true! I wish Karin was in the same town so I could take her to lunch and hug her neck - several times! She made the worst part of my job, a smooth transition, and everything about Submittable is awesome!

Pros

Working with Karin MacLaurin was excellent. She explained how everything worked, and she listened to my needs and wants, and made everything flow like a dream. The process I was using before Submittable was a nightmare, and working with Karin made the entire process flawless!

Cons

Only set back is that I cannot have my payment forms set up within Submittable to issue payments and keep track within the Submittable program. I have to issue an outside form and go back and physically mark them as I pay them (which is not the end of the world, but... if ever there is an option to include a form and send out my payment requests - count me in)!

Review Source

Heidi B.  
Judicial Program Manager  
Used the software for: 3-5 years

### "Submittable was the Perfect Solution for Us!"

March 10, 2026

5.0

My overall experience with Submittable has been amazing. I LOVE that I have the freedom to modify my forms quickly and as often as I'd like. It makes using the platform a pleasure :)

Pros

I love how easy it is to make quick modifications. Easier and faster to create projects Improved administrative workflows A better experience for applicants More efficient communication and collaboration Easier access to data and reporting

Cons

There's really not much I don't like about Submittable. If I really had to come up with a complaint it would be that you can use different color fonts for certain situations.

Review Source

Writer, author, graphic and web designer  
Used the software for: 3-5 years

### "Nothing to dislike, and a great concept/platform"

January 6, 2026

5.0

Positive, easy to use, not regular or over the top emails, and around one email a year I think, reminding me of my subscription. They also send emails approaching competition deadlines and results. So this is great.

Pros

I've used Submittable for over 5 years, entering various competitions and creating philosophical and healing poetry. Also, writing short stories (entered into competitions).

Cons

Nothing, in all honesty... I found it very simple and easy to use. Sign up was effortless, and seemed secure.

Review Source

Scholarship Manager, Digital Specialist  
Used the software for: Less than 1 year

### "My Zengine Experience with WizeHive"

November 20, 2023

5.0

It has been wonderful. I've launched my share of platforms in my career and this was as well-planned, structured, and executed as any of the best I've experienced.

Pros

I like everything about WizeHive, but hands down the cherry on top was our implementation lead, \[sensitive content hidden\]. Maybe all the leads are exactly the same -- I hope so, for the sake of everyone else -- but the success of our platform and launch is credited to the team leader. I cannot say enough good things about his intelligence to build, troubleshoot, test, reconfigure, and train me all while thinking of our needs, what we would need next, and what I didn't yet know. His technical talent is matched by his patience and priority of wanting our foundation and me to be set up for success from start to finish. I got that impression also in my calls with \[sensitive content hidden\]; instead of giving me bullet points of all things WizeHive, he asked questions about what we had, what we needed, what we wanted, and what we saw as our future needs. \[sensitive content hidden\] seems to be on that same wagon and I am thrilled to have the support system for this product.

Cons

I can't really think of anything I would consider a con. I would have liked to know more going in, but our foundation's timeline did not allow -- we were coming up on our next scholarship cycle and there was no time to waste -- but having training modules is very helpful. I refer back to them and hope they keep coming.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[eForms Mobile](https://www.capterra.com/p/183886/eForms-Mobile/)

The last one we used was EForms and, as wonderful as the developer was, it did not work. At all -- no filtering candidates or matching, so we had to do hundreds manually, we were limited on assigning reviewers, no guarantee every application was seen by at least one reviewer, etc. The year prior to 2023 was wrought with issues and I think they ran out of time to rebuild for 2023 -- we were not involved on the back end and could not do anything in the system. 180° from what we can do in Zengine.

Reasons for choosing Submittable

The best fit -- I looked at who had education foundations as clients, worked with scholarships and grants similar to ours, I was impressed with the amount of control and advanced reporting we would be able to do, and I thought it would work well being updated each year as we restructure our scholarship process.

Review Source

Project Coordinator  
Used the software for: 3-5 years

### "Not worth the money"

July 31, 2019

3.0

Overall, this system is not user friendly. I find myself spending so much time going through their help center documents. When I don't find a solution to my problem, I have no choice but to contact customer service which is a headache. It takes them about 24 hours to reply to urgent matters and most of the time they provide a complicated solution which they assume we would know how to do. We pay thousands of dollars every year not to have 24/7 customer service or for WizeHive not to make better improvements to the system. The only major change that they have done this year was redesigning the login page.

Pros

It does the basics that every other platform does. The application from the applicant side and review portals are easy to use.

Cons

\-There's no support provided via phone unless you email them first and schedule a meeting (which takes a few days for urgent matters). -Emails usually end up in spam folders. -You can't duplicate applications or move them to the next year's cycle which is frustrating if you've deferred an applicant. -The letter generator plugin is not the greatest. You can't insert certain information which means you will probably have to do write the letters manually. -Recreating all the forms for each year -Submitted and incomplete (unsubmitted) applications are all saved in one place. -The system does not automatically email applicants about the final decision. You will have to do this manually via your own email. -The survey form has very limited functions. -Applications that are submitted but do not have transcripts and letters of recommendations show up as completed on the back-end. You will have to go through every submitted application to make sure they have completed 100% of your requirements. This again takes a lot of time to go through if you have a lot of applicants. These are just some of the things the system is unable to do.

Reasons for choosing Submittable

We will be switching to a different platform later this year.

Review Source

Senior Marine Scientist  
Used the software for: Less than 1 year

### "Positive Experience with WizeHive - Excellent training, support, and resources"

June 24, 2024

5.0

Working with WizeHive has been a quality experience that has made grant and program management much easier for our team. We are thrilled to be working together over the next few years on our current program and look forward to looking for other efforts we could incorporate WizeHive into in the future. Administrators, applicants, and reviewers all report positive experiences with using WizeHive.

Pros

WizeHive has proven to be a wonderful solution for our program. We are currently running a large multi-year grant funding competition and needed a system that could meet our needs for proposal collection, application review, reporting, and other elements of grant management. WizeHive has been a perfect fit. The training experience with \[sensitive content hidden\] was excellent. \[sensitive content hidden\] always answered questions thoroughly and quickly solved problems as we worked together to create our first fully-functioning application portal. During our application acceptance period, no applicants reported having any issues with the WizeHive system. Everything worked so smoothly! Reviewers have also had a smooth experience while reviewing applications. The support staff is also quick to response with helpful resources.

Cons

It would be nice if we could have the capacity to allow multiple files to be uploaded in one question in an application where relevant.

Alternatives considered

[Submittable](https://www.capterra.com/p/158382/Submittable/)

Reasons for choosing Submittable

WizeHive covered all of our team's needs without changing pricing or making us leery of what felt like being over-promised by other companies.

Review Source

KW

Kristen W.  
Director of Grantmaking  
Used the software for: Less than 1 year

### "Wize Way to Manage: A Grant Management Game Changer"

June 11, 2024

5.0

Overall, I'm delighted with WizeHive and would highly recommend the NextZen platform to anyone seeking a reliable, user-friendly, and comprehensive grant management solution. By investing in this technology, we will elevate the experience for all stakeholders within our organization and ensure that our processes and tools reflect our grantee partnership objectives.

Pros

What I appreciate most was the intuitive dashboard menu, which will allow our organization to effortlessly track and manage our grants. The interface for admin staff, external reviewer, and grantees is easy to navigate. The robust reporting features offer valuable insights, enabling us to make data-driven decisions and optimize our grant management process. The customizable workflows have allowed us to tailor the system to our unique needs, which we believe will result in enhanced efficiency. Additionally, I am impressed by the exceptional customer support provided by the WizeHive team, who are always responsive and helpful as I've needed assistance during the onboarding process.

Cons

While I'm extremely pleased with our WizeHive subscription, we encountered some drawbacks during the onboarding process. Specifically, I discovered a few features mentioned in our initial sales call were not part of our subscription package and would require an additional fee, which was prohibitively expensive for our small organization. Also, some key functionalities that tipped the scales for us in favor of WizeHive over other grant management systems are not yet available but are expected to be added in future updates.

Switched from

[Blackbaud Grantmaking](https://www.capterra.com/p/242266/Blackbaud-Grantmaking/)

Our grantees often struggled to navigate the platform, leading to a surge in technical support requests related to applications, grant agreements, and final reports which placed an additional burden on administrative staff. Our external reviewers occasionally faced difficulty using their designated portal, further highlighting the need for additional support resources. The system was prone to errors and lacked follow-through on promised updates that were announced during town hall meetings.

Alternatives considered

[Submittable](https://www.capterra.com/p/158382/Submittable/)[Fluxx Grantmaker](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/)[GivingData](https://www.capterra.com/p/166229/GivingData/)

Reasons for choosing Submittable

When selecting a new grant management system, alignment with our established organization goals was paramount. Given our average grantee is 70+ years old, we prioritized diversity, equity, and inclusion to ensure the readability for those with vision impairments. DEI within the platform is crucial as we expand our grantmaking outreach to include Spanish and Vietnamese speaking applicants, who could apply in their native language, with seamless review capabilities for English-speaking reviewers. Furthermore, we needed to streamline administrative workflows to maintain our output with a lean staff. And perhaps most importantly, we sought a partnership with a company that shares our philanthropic values, ensuring a united vision for our grantmaking efforts.

Review Source

Associate Director  
Used the software for: Less than 1 year

### "Great customer service and fast setup"

October 19, 2023

5.0

This product has significantly reduced the administrative time we spend on grantmaking. We have more than earned back the cost of the license in time saved.

Pros

We had a last-minute need for an online granting process and needed an affordable tool where we could get everything running quickly with minimal input from our end. Even though their development times are typically longer, they were willing to adapt to our timeline and still delivered the forms a week earlier! Throughout the entire process, their support team has been amazing--always available, always happy to help and incredibly fast to turn things around. We hardly had to do any of the development ourselves, despite this being a last-minute request. As a small team with limited spare capacity, this was a lifesaver in being able to keep to our grantmaking timeline.

Cons

While the functionalities are enough for most organizations' granting needs, there are a few customization options, such as greater flexibility with repeating questions, which we would have liked. However, the support team helped us find acceptable workarounds.

Alternatives considered

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[Submittable](https://www.capterra.com/p/158382/Submittable/)[Optimy Grant Management](https://www.capterra.com/p/142236/Optimy/)

Reasons for choosing Submittable

Wisehive was one of the less expensive options, and unlike the other options in the price tier, offered hands-on support to get our program up and running. Their sales team was also much more thorough in understanding our needs and were honest about what they could and couldn't deliver. Although we had a cheaper option, we decided to go with Wisehive because of the support we would receive and our positive interaction with the sales team.

Review Source

Executive Director  
Used the software for: Less than 1 year

### "WizeHive is the right size solution"

October 7, 2024

5.0

From sales to support staff, it has been a pleasure to work with the WizeHive team to this point. Setup, while intensive, has been pretty painless. We have strong expectations for usage.

Pros

We're just on the finishing end of launching our database, transitioning out from another database provider we've used for the past 7 years. While that provider required learning the liquid coding language or contracting with their team to make any changes, WizeHive offers incredible flexibility and ease of use. As the sole staffer of a foundation, I need the database to run smoothly and for changes to be made easily, so that management does not take up too much time. WizeHive's team has been excellent in helping us get off the ground and prepare the system for launch. Work with our previous provider was kind of a nightmare in comparison. Using the system seems like it will be pretty seamless from both an administrator and grantee perspective, but we will find out once it is put into use in a few weeks. We considered WizeHive when we made our previous selection 7 years ago, and the company has grown in a way that we believe will address all our needs in an elegant way. This seems like a solution that was able to be right-sized for our needs, without additional feature bloating that complicates some of the other options on the market.

Cons

There are a few features that are still coming online that will be essential for us, including document and email merge field capability within the system. Our previous system was strong on graphic capability, we will see how Wizehive is in use in terms of being able to quickly view and access data in a clean way.

Switched from

[Fluxx Grantmaker](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/)

Complexity inherent in program in being able to make changes to the system. The system was also overbuilt for our needs. The roadmap of future development and incremental updates did not warrant the annual price increases which led us to explore other options in the marketplace.

Alternatives considered

[Blackbaud Grantmaking](https://www.capterra.com/p/242266/Blackbaud-Grantmaking/)[Good Grants](https://www.capterra.com/p/206672/Good-Grants/)[Submittable](https://www.capterra.com/p/158382/Submittable/)[Grant Lifecycle Manager](https://www.capterra.com/p/122147/Grant-Lifecycle-Manager/)

Reasons for choosing Submittable

Ease of Use, Feature Selection, Price, Available Support, Customizability, Development Roadmap

Review Source

Extension Program Specialist  
Used the software for: 3-5 years

### "The right tool for the jobs"

February 21, 2024

5.0

From the product itself to the prompt customer service, everything about Submittable has been very positive. The system functions as advertised and it has enabled our youth development program to administer what has historically been in-person events and activities into a digital format. That has saved time and travel expenses for our employees and volunteers.

Pros

I love the clean design, ease of use, and functionality. The projects and forms are easy to create, highly customizable, and user-friendly for clientele. The ease to which project assignments can be made and tracked is another great feature. We started using Submittable to help us manage a sizable photography contest, and have since been finding ways to migrate other activities/contests (like public speaking, leadership applications, and videography to name a few) into this platform.

Cons

I would like to see some type of organizational structure within forms, projects, and the team to help keep different groups or activities separated. Currently, those lists are becoming quite long and clutter up the pages. A folder system would be ideal that might include activity groups as well as a means to archive forms and projects. Perhaps to help de-clutter, I would like for other teams admins to only see the projects, forms, and reports they created. Team member A doesn't need to see everything that team member B has created. Unless they are a level 5, they only need to see their own work.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Judgify](https://www.capterra.com/p/160569/Judgify/)

It was a combination of customer service and functionality. Judgify is based in Singapore so there was a big lag in communication. Granted, Judgify is significantly cheaper, and honestly if it functioned like it should have, I would have stayed with them. Prior to that, we imbedded Google Forms and photos into a website and created our own judging platform. It was cumbersome and error-prone to say the least.

Reasons for choosing Submittable

I considered many other products (can't remember the names of them). You are a US based company, so there is no lag in communication. The system had every function I needed.

Review Source

Communications  
Used the software for: 1-3 years

### "A solid management system for grant applications"

May 1, 2024

4.0

Overall we've been pleased with Submittable because of its features and capabilities, but the prices is intimidating. That being said, we've felt that it is comparable with other similar services out there.

Pros

Submittable's application forms are very customizable and they allow for a multi-step application process and submitting grant reports. We're able to create customized reports and export the data easily, although there is a bit of a learning curve to set up the reports. Collaboration is built-in, allowing reviewers and admins to leave notes for each other and see reviews. We also liked that that collaboration can be locked down so that applicants can either see or not see that feedback. The implementation team that worked with us was great and provided very valuable training as part of our implementation project.

Cons

We've found the email's generated by Submittable have formatting issues and are often blocked by anti-spam software, so there have been some deliverability issues and some problems with reading the system-generated emails. The development team is aware of the issue (for 2 years) but nothing seems to have been done about it. Documentation is limited, and they charge for support after your initial setup period. We end up having to pay for 10 extra user licenses for our grant reviewers beyond the 2 months those licenses are really used. This is because only 10 user licenses are available in our subscription tier, and you can only purchase extra licenses in block of 10 (not individually). So far, Submittable has worked with us on the pricing to be affordable but it would be nice to have the option of adding on temporary licenses for reviewers, or even not having to pay for that level of user since they are typically only needed for 1-2 months.

Switched from

[Kaleidoscope](https://www.capterra.com/p/253825/Kaleidoscope/)

Kaleidoscope was geared more toward academic institutions or college scholarship applications and they did not have the features to meet our needs.

Review Source

Alicia D.  
Programs Administrator  
Used the software for: 3-5 years

### "Great and easy to use, does a lot"

February 6, 2023

5.0

Great. Easy to use, user friendly. Good solutions for our company. Help desk gets back to us promptly, if we have questions.

Pros

It is easy to use and implement. User friendly for the applicant and for the administration.

Cons

There is no way to edit an email address for a recommender if the applicant put it in wrong, unless you open the whole application for editing. We don't run into this issue often, but it can create problems. But, the benefits outweigh the cons.

Switched from

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)

It does not allow an applicant to start work on a form, save, and come back to complete. It also does not allow recommenders to upload their recommendation directly to a specific application, like Submittable.

Alternatives considered

[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reasons for choosing Submittable

Has all the features we needed at a good/reasonable price.

Review Source

Program and Grants Manager  
Used the software for: Less than 1 year

### "Improving Grants Management and Processes"

December 4, 2023

5.0

This experience has been wonderful and I would recommend WizeHive to anyone I know that works with grants and the management of them.

Pros

My favorite part of WizeHive honestly outside of functionality of the software, but the staff I have worked with throught the sale and implementation process. I cannot speak highly enough about the staff at WizeHive. They are knowledgable, friendly, and so responsive.

Cons

The WizeHive Academy modules are a little overwhelming especially when you don't have a lot of time to really dig into them.

Alternatives considered

[ProposalCentral](https://www.capterra.com/p/173373/proposalCENTRAL/)

Reasons for choosing Submittable

WizeHive met all of our needs better than the other.

Review Source

KS

Karey S.  
Associate Director of Experiential Learning  
Used the software for: 3-5 years

### "Efficient, customizable grant management tool"

December 11, 2025

5.0

My team uses Submittable to manage a grant/scholarship process. We receive approximately 200 applications and coordinate a review team of 12 people to award in the ballpark of $100,000 a year. Compared to other tools I've used, Submittable makes it easier and faster to create projects, improves our administrative workflow, and creates a better experience for applicants.

Pros

Submittable allows us to both accept submissions and integrate custom review and scoring and manage reviewers all in the same portal. I love the customization features and the user experience for applicants, reviewers, and administrators.

Cons

I wish there were a way to set a deadline for reference forms to be received. This isn't a major sore spot, but it would save some administrative headaches.

Review Source

FQ

Felicia Q.  
Development Director  
Used the software for: 3-5 years

### "From Spreadsheets to a Streamlined Program!"

August 14, 2023

5.0

Prior to purchasing the WizeHIve software, our institution was using multiple layered spreadsheets to manage scholarship applicant intake and selection. Then, manually sending communications to applicants using Microsoft Outlook. Our ability to access data and generate reports was also limited as it also was a very manual process. Introducing the concept of a scholarship portal to our students has been a great experience. We are improved our efficiency internally but more importantly; we are providing a better user-experience for our students.

Pros

The ability our scholarship application portal with our student information system provides a more user-friendly experience for applicants. Additionally, it ensures the critical information used on the application to determine applicant eligibility is 100% accurate. The integration functionality and ability to customize the application fields using conditional logic has transformed our scholarship program entirely, helping us to be much more efficient with our selection processes.

Cons

The process for closing an application cycle, and starting a new one that essentially mirrors past years is very involved. However, the WizeHive support team was very helpful as we transitioned from our first cycle using the software into our second. The process will likely become more clear with each new cycle/academic year.

Alternatives considered

[AwardSpring](https://www.capterra.com/p/146279/AwardSpring/)[Blackbaud Award Management](https://www.capterra.com/p/140271/AcademicWorks/)

Review Source

Grant Manager  
Used the software for: Less than 1 year

### "FIRST Washington Robotics Grant Management"

October 30, 2023

5.0

I think the ability to streamline and automate our grant using WizeHive made the process move faster, allowing us to get funding out to our applicants sooner! Having all the information that we needed for this grant housed in one place made is super easy and efficient for me to keep my 300 plus applications, that were in various stages of the grant process, organized!

Pros

The product was easy to use, and our implementation lead \[sensitive content hidden\] was amazing! He did a great job of making sure that the product was customized for our needs. He also did a great job of making sure that we were comfortable with using the software for not only managing our grant but creating or editing our custom forms and templates. Having the option to use different folders and the auto emails that were generated when an application moved to a new folder was super helpful in automating our grant process and keeping our applicants informed.

Cons

The biggest thing that we got negative feedback about was the inability to have multiple users access the same application. Having someone that is an admin user and could grant user access to another person would be helpful or if there were a way to allow multiple users to access the same application. We have a situation where there are sometimes multiple people involved in the application process and they were frustrated by the inability to all have access the application.

Review Source

Scholarship Manager  
Used the software for: 3-5 years

### "I love Submittable!"

September 15, 2022

5.0

As I learn more about the software and the tools you have, it really has made the process overall from launch of the scholarship season, to the close and then the information from the system is essential for marketing to potential future donors.

Pros

I am very used to having to learn new software, through out my positions in the last several years. The reason I love Submittable, not because it's easy for me, BUT BECAUSE it's easy for submitters and judges to use. If I had to review the how-to's prior to every season to a new set of judges, it would take so much time and energy. That only is worth the fees we pay!

Cons

I do wish the forms had a little more ability to make them a bit prettier to look at. The size of the fonts is either super small, or HUGE. It would be nice to make the page look a bit prettier and closer in line with our branding.

Review Source

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