# Neigbrs by Vinteum Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Neigbrs by Vinteum Software - reviews, pricing plans, popular comparisons to other HOA products and more. Source: https://www.capterra.com/p/158418/Neigbrs --- # Neigbrs by Vinteum Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Neigbrs by Vinteum ## What is Neigbrs by Vinteum? Neigbrs by Vinteum is a complete HOA management solution built for board members, property managers, and residents who want better communication and efficient community operations. Our all-in-one platform includes a branded website and mobile app that centralize every essential task. Manage finances, maintenance, documents, amenity bookings, and e-voting in one place. Keep everyone informed through automated multichannel communication — including SMS, email, voice calls, and app push notifications — ideal for both routine updates and emergencies. Trusted across North America, Neigbrs by Vinteum offers intuitive tools, transparent workflows, and dedicated customer support that goes the extra mile. Simplify your community’s management — with technology that brings people together. ## What is Neigbrs by Vinteum used for? [HOA](https://www.capterra.com/hoa-software/)[Association Management](https://www.capterra.com/association-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Overall rating Based on 47 user reviews Reviews sentiment Positive 89% Neutral 4% Negative 6% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Neigbrs by Vinteum?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vinteum.io/&name=Neigbrs by Vinteum) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Neigbrs by Vinteum 4.4 (47) VS. [4.7 (575)](https://www.capterra.com/p/146693/PayHOA/reviews/) Starting Price Contact vendor Starting Price $54 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (47) Ease Of Use 4.6 (575) Value For Money 4.6 (45) Value For Money 4.7 (450) Customer Service 4.7 (46) Customer Service 4.7 (559) ## Neigbrs by Vinteum alternatives [4.4 (110)](https://www.capterra.com/p/230892/Vantaca/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158418/Neigbrs/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Website Management 4.4 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Document Management 4.9 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Member Communication 4.6 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. Property Database 4.3 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) Member Database 4.3 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Member Portal 4.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Neigbrs by Vinteum 67 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track and collect membership dues Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Automatically collect recurring fees or dues from members Create, save, and store files Specialized for organizations who focus on residential projects Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events Automation of the violations inspection process of homeowners associations Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage, maintain and track the performance of assets and equipment Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access the system via a mobile application Manage and support multiple locations Create and update newsletter content to increase engagement Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Accept and process online payment transactions Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Centralized database to track details of properties (including lease, tenant, and owner information) Notifications that are delivered to users as soon as an event occurs Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Send messages via SMS Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (47) 4.2 Based on 47 reviews ## Pricing Value for money 4.6 (45) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/158418/Neigbrs/pricing/) Value for money 4.6 (45) 4.6 Based on 45 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ QuickBooks Money](https://www.capterra.com/p/170065/QuickBooks-Money/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (46) 4.7 Based on 46 reviews ## User reviews Overall rating 4.4 Based on 47 reviews Filter by rating 5(30) 4(12) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent RJ Richard J. Board member Real Estate ### "A great software for Florida compliance! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2026 Until now our overall experience is great, fast set up, kind and available support, everything is running smooth. Pros Ease of use, user friendly, strong communication features, perfect for compliance. Any Florida HOA should look for those guys for documents storage, website and E-voting. Their customer service is also excellent once you find your ideal channel to connect with Vinteum’s team. Cons I believe they could improve their finance management features else than Quickbooks but it seems it’s on their roadmap and will be release briefly. Alternatives considered [PayHOA](https://www.capterra.com/p/146693/PayHOA/) Reasons for choosing Neigbrs by Vinteum Pricing, sales rep relationship and kindness, best support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Scott l. Treasurer Non-Profit Organization Management ### "Product in motion" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 16, 2025 Good and with a few enhancements it would be great. Some areas need better placement of next steps. Reduce clicks needed to complete task. Better integration with IOS and Cell/tablets is needed Pros Ease of use. Dashboard for users is easy on phone, tablet or laptop. Many useful tools and has been growing since we started. Cons Zoom feature does not allow administrator to mute all and control who speaks. Talk to board is only to return answers. We need an option for Board to send message to 1 or many residents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Katy C. General Manager Hospitality ### "Don't bother - save yourself frustration!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 14, 2025 Very very frustrating. We tried for almost two months to adapt to the new software. We ended up with a building full of frustrated residents, and even more frustrated staff. The support staff promises to make changes, but they never get to them. And the few things they do take forever. And if you do decide to use them only do a month to month because they do not have any cancellation policy. We stupidly paid for a year in advance because the service sounded so great, and now they will not refund any portion of that year even though we have had to go back to Building Link. The less expensive choice has turned out to be much more costly. I guess buyer beware! Pros It was relatively inexpensive compared to Building Link, and the front facing website looked attractive. Cons It is a klunky system, especially on the management side. If you are signing in as an administrator you cannot see the "talk to manager" messages. If you sign in as manager you lose your master admin abilities. You have to sign in to each separately. If you have more than one manager or an assistant manager they both get notified anytime someone sends a message. There is no way to put more than one address per resident, which is an issue in a seasonal condo. The zoom feature seems great until you try to use it for a large meeting. Sound quality was so bad it was nearly impossible to hear anyone, and the screen went black for many attendees. The training is done by a team in South America and they are very hard to understand if you have older residents. It is not set up in an intuitive way like many systems, and you find yourself hunting around to find simple tasks like trying to look up a unit. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) It seemed like it would be more user friendly and help keep the association compliant. It did not meet either expectation. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Neigbrs by Vinteum Salesperson presented a product that promised much more than what we received. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GO George O. Website Administrator Accounting ### "Vinteum Experience to Date" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 22, 2025 Overall experience has been good. Password issues have been annoying and time consuming and shake my confidence that I can get on the system each time. Pros Customer support has been very good. We seem to get issues corrected quickly. Prefer being able to make a phone call rather than sending an email. Cons Not being able to use Apple products to enter the website and use all the features outside of the app. Have also recently had many issues in the last weeks getting on the system because it says my password does not match the system and I have to reset it (with the same password) and it sometimes does not work. Also if I am using both the app and a pc I have to go through the reset password on each device before it will work. When it does not work I have to call Vinteum for help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2025 Thank you so much, George, for taking the time to share your review. We’re truly sorry to hear about the trouble you’ve had logging in. We know how frustrating that can be. Rest assured, your feedback about the Apple Products integration has already been passed along to our Product Team. After looking into it, we couldn’t find any login errors on the platform, but we do recommend enabling Face ID in the app, as it’s a simple way to avoid any password issues in the future. If the problem persists, please don’t hesitate to reach out. Our team is always happy to help and will respond within one business day. It’s a joy to support your HOA, and we’re so grateful for your trust and partnership! OR Oscar R. President Executive Office ### "Great Community Communication Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2025 Excellent & looking forward to future improvements. Customer service is superb during the on-board training was extremely beneficial & very responsive in answering any questions. Pros Complete up to date community communicative tool which is easy to navigate. Very respectful A+ customer service. Cons Confusing method to download products, especially the excel spreadsheets & not being able to manipulate the application. Assigning packing space is a challenge, since requires a detail description of vehicle data. Should be able to assign separately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2025 Thank you so much, Oscar, for your thoughtful review. We’re very happy to know that Vinteum has been a helpful tool for your community and that you’ve had a great experience with our Customer Service team. We also truly appreciate your honest feedback about the product downloading method. Your ‘Assign Separately’ suggestion has already been shared with our Product Team, and we will keep working to make every process smoother and onboarding as easy as possible. If you have any future inquiries, please feel free to contact us. Our team will be glad to assist you and will respond within one business day. It’s a pleasure to support your HOA, and we are so grateful for your trust and partnership! PN PATRICK N. President Real Estate ### "Great condo website " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2025 It has been very wonderful and all the owners enjoy it tremendously. It is user friendly and very easy to navigate Pros Great value for the monthly cost. We looked at many websites and this one was rhe best deal we could find Cons It is hard to say I believe we would like to see a section on parking space available. We have a need for that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2025 Thank you, Patrick, for your kind words and positive feedback! We’re delighted to hear that Vinteum has been a helpful tool for your community and that you’ve had a smooth experience with our platform. Regarding your suggestion for a ‘’Parking Space Availability’’ section, Neigbrs has a feature just for that! If you’d like to know more about how it works, read our Help Center Article here ➡️ http://bit.ly/3USnau3. If you have any future inquiries, please don't hesitate to contact our support team at cs@vinteum.io or 844-900-0910. We will be glad to assist you and will respond within one business day. It’s a pleasure to support your HOA, and we are so grateful for your trust and partnership! Frank D. Resident Real Estate ### "Great Communication & Organization Tool for Residential Communities" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2025 I've used Vinteum as an HOA member to provide documents online for residents to use and see. We've also used it for community surveys on issues or policies being considered, and for votes on a wide variety of issues and elections. It has been a great way to reach all residents and for each of us to reach out to the Board or other residents in the community. Pros Vinteum has excellent customer support and has always rapidly addressed issues faced by our HOA in using the app. The cost is very effective for our small residential community. Overall it is easy to use once residents become familiar with it. Vinteum has been a great tool for management of community documents, facilities, and communication. Our community has been pleased with it since beginning to use it over 4 years ago. Cons The biggest complaint from new residents is getting familiar with the app and how to use it. Because it is so comprehensive, the many options can initially be confusiing. With use and a little effort, it can become a valuabl;e communication tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2025 Thank you so much, Frank, for your thoughtful review! We’re thrilled to hear that Vinteum has been a helpful tool for your community. We also appreciate your honest feedback about the learning curve for new residents. Because of our wide range of features, it can take a little time to get familiar with everything. Our team will continue working to make that process smoother and onboarding as easy as possible. It’s a pleasure to support your HOA, and we’re grateful for your trust and partnership! Jeffrey K. Property Manager Hospitality ### "Great service for our condo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2025 Pros Great customer service. Great pricing. Easy to use and upload files. User interface is attractive and straightforward. Cons None so far. Everything has gone well. Customer service has been very helpful and good response times. Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/) [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reasons for choosing Neigbrs by Vinteum Price and features of website page. Ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2025 Thank you, Jeffrey, for your kind words and positive feedback! We’re delighted to hear that you’ve had a smooth experience with our platform. Our team takes pride in providing both great technology and exceptional support, so it’s wonderful to know we’re meeting your expectations. We look forward to supporting your condo community for many years to come! DD David D. President Real Estate ### "Let this be your website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2024 We are completely satisfied. It does everything that we needed a website to do for us plus so much more. It almost makes us want to expand our use of it, but we don't have some of the the amenities. Pros That the staff are quick to respond to any issues our users may have with the website. Cons Nothing. It is our older neighbours who don't know how to use a computer that is usually the challenge. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2024 Thank you very much for the feedback. We’re happy to know that you’re a fan of the website platform we built for your community. We also have several other features that it would be amazing for you to use. As for the older residents who don't know how to use a computer, we offer a mobile app that could be a good option, and we also provide free training for both the platform managers and the residents. We take special care with those who are not tech-savvy. If you need any further support, just request it via email at cs@vinteum.io. FQ Fred Q. President Commercial Real Estate ### "Good for owner communication " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2024 Good for the functions we use. Service and support has been excellent. Pros Automatic emails to owners with new notices Cons Owners read emails but haven’t really engaged with each other. Reasons for choosing Neigbrs by Vinteum Cost and ease of use and installation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2024 Thank you very much for your feedback. We are very happy to meet your communication needs and especially pleased to be achieving our goal of excellent customer support. We have several tools for resident interaction, such as the Social Network, Internal Chat, and more. If you feel you'd like to learn more about these features, feel free to contact us, and we'll provide specific training on these functions, for you or your residents. You can send a message to cs@vinteum.io and request extra training or support at any time. [View all Reviews](https://www.capterra.com/p/158418/Neigbrs/reviews/) Popular comparisons [PayHOA vs Neigbrs by Vinteum](https://www.capterra.com/compare/146693-158418/PayHOA-vs-Neigbrs)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)