# Page 2 | Neigbrs by Vinteum Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Neigbrs by Vinteum the right HOA solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158418/Neigbrs/reviews --- Neigbrs by Vinteum 4.4 (47) [View alternatives](https://www.capterra.com/p/158418/Neigbrs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 2 - Reviews of Neigbrs by Vinteum ## Showing most helpful reviews Showing 26-47 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PL Paul L. VP MSCA Commercial Real Estate Used the software for: 6-12 months ### "Easy and Transparent" January 25, 2024 5.0 better every day with great support from the customer service team at Vinteum Pros The ability to store all documentation in one site, not to mention the ability to plan and execute our vision as a community, plan and execute board and community meeting with documentation and full recordings. Cons some of the descriptions, language is confusing, simplifying some of the tabs will ease confusion. You have to use it all the time to establish comfort, once the commitment is made smooth sailing. Reason for choosing Neigbrs by Vinteum best fit for our small association and priced right Review Source Response from Vinteum Software July 5, 2024 Hi Paul, Thank you for leaving a review for us! I'm glad we have been able to improve communication and transparency, and I hope to continue to work with you to improve Neigbrs. JG Jane G. Office Manager Hospitality Used the software for: 2+ years ### "This Works" January 18, 2024 5.0 I rely on it to get my messages out there promptly. When I am stuck on a procedure, the Chat room is always available to help me understand the process. And they are very patient answering my questions. I never feel that I am being talked down to for not understanding the system. Pros Neigbrs works well in communicating with members. Cons Adding new residents can be confusing, but Chat is always available to walk you through it, and there is a very good manual that covers every possible question. Review Source Response from Vinteum Software January 19, 2024 I'm so pleased we've been able to help, Jane! BB Bob B. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "Orange barrels are a good thing...or A Wonderful Work in Progress" November 8, 2018 5.0 While our size does not require our Association to have a website under Florida Statues, we recognize doing so allows us to more easily meet other legislative requirements and the benefits a site provides our residents and Board of Directors for both accessibility to documents and communications. Pros Our Board of Directors choose Neignrs for a number of reasons. We wanted a company that was not a "one man shop" knowing there is both strength and greater innovation in numbers. At the same time, we didn't want a company that was too large with a "one size fits all" or" this is our product; take it or leave it" mentality. Rather we wanted a company that offered a proven product yet with the flexibility and who was sufficiently accommodating to work with us and other Associations to meet our needs. Vinteum is exactly this company. They have a development team with a tested, stable, product yet recognize the need to continue to improve on and add to their current features and functionality. In the relatively short time we have been our board, they have listened to specific needs we and other associations have and added many of the features and desired functionality discussed. The fact some of these are still in progress is the only reason for the 4 Stars on Features and Functionality and I am confident we will soon have them all and any future review will have 5 Stars for all of the areas. It is also very reassuring to know Vinetum has a management team who is interested and actively involved in the product and service the company provides. We researched and evaluated a number of vendors and have the spreadsheets to show for it. Price was a consideration and we have found we are receiving an even better value than we anticipated. Cons The "orange barrels" are both a Pro and a Con. It would have been nice, but unrealistic, to be able to select a product off of the shelf that met all of our needs at a price we could afford. But what I like least is the prominence and size of the Vinetum Neignrs advertising on our homepage. Review Source Response from Vinteum Software October 11, 2019 Hi Bob, Thanks so much for your feedback! jA jan A. Secretary Executive Office Used the software for: 1-2 years ### "Price and ease of use sold us" April 1, 2022 5.0 Customer service is outstanding. I’ve never posed a question that didn’t receive a quick response and everyone works with me until I understand the solution. Pros It was easy to notify subdivision residents of website and to use it for announcements. Great repository for documents. Cons Home page doesn’t reflect our subdivision and that really annoys me. I would like to send repeating notices but haven’t found a way. Reason for choosing Neigbrs by Vinteum Seemed easier to navigate and I was able to work with humans Review Source Response from Vinteum Software April 29, 2022 Hi Jan, Thanks for your review! We're currently discussing changes we could make to the homepage, so there are improvements in the pipeline. BK Bob K. Board secretary Accounting Used the software for: 1-2 years ### "Fairview Shores" April 1, 2022 4.0 Overall very responsive Pros Good applicability to us and usually responsive. Cons The app continues to be very weak, doesn't show resident contact info. I have commented on this multiple times and am disappointed that no action has been taken. Review Source Response from Vinteum Software April 29, 2022 Hi Bob, Thanks for your review! We have app updates due to be released in May, so they should address your concerns. JM James M. LCAM Real Estate Used the software for: 1-2 years ### "Excellent Comprehensive Association Management Interface" May 1, 2022 5.0 Vinteum allows us to provide optimum transparency and keep our members informed of all that is going on. It houses all our Association documents and provides a seamless self-service option for all in our community to access the key records of our Association. Pros This product is very comprehensive because it contains all the tools one would need to effectively manage a community of any size. Most importantly the system is extremely easy to use and very intuitive. Cons My only suggestion would be to include the entire notification system options at all levels of membership. This is an important feature. Review Source Response from Vinteum Software May 19, 2022 Thank you, James! You can send texts, calls, and emails to all members :) If you have any questions, please do reach out to your account representative. DA Dianne A. GM Non-Profit Organization Management Used the software for: 2+ years ### "Vinteum Neighbors is Fabulous!" May 26, 2022 5.0 It makes everything easy to use. Pros The support staff is excellent. \[SENSITIVE CONTENT\] are wonderful to work with. Cons There isn't anything I don't like about the software. Review Source Response from Vinteum Software June 17, 2022 Thanks for your review, Dianne! KB Keith B. Board President Real Estate Used the software for: Less than 6 months ### "Great Neigbrs!" October 12, 2023 5.0 Our community has responded very positively to Neigbrs. We have mostly older residents, so helping them understand and utilize Neigbrs is an ongoing challenge. After just a few months, they are catching on. Pros The communication features, especially notices, are what we like best and use most. Cons The learning curve has been higher than expected, but that really just means there are lots of features. Reason for choosing Neigbrs by Vinteum Not Applicable. Review Source Response from Vinteum Software October 13, 2023 Thank you for your kind words, Keith! We're always here to help with the learning curve. MH Mark H. Board Member Facilities Services Used the software for: 2+ years ### "Easy to use Condo/HOA Management Software " April 1, 2022 5.0 Customer service is the best I have found in any company. \[SENSITIVE CONTENT\] are great to work with. Pros Very easy to navigate through the software with multiple features. Cons I haven’t found anything that doesn’t work as expected and if I have any problems a quick call to support is all it takes. Review Source Response from Vinteum Software April 29, 2022 Thanks for your kind review, Mark! kB kathy B. Board of Dire ctor Leisure, Travel & Tourism Used the software for: 2+ years ### "Ease of Use Neigbrs" April 4, 2023 5.0 As mentioned, Neigbrs allows us to communicate in an easy, simple method Pros The ability to broadcast information to homeonwers Cons I wish that pictures could be inserted into the body of a message Review Source Response from Vinteum Software April 4, 2023 Thank you for your kind review, Kathy! RA Robert A. HOA President Non-Profit Organization Management Used the software for: Less than 6 months ### "Affordable solution for HOA Management " May 17, 2022 5.0 We were looking mainly for communication and document solitons for our HOA and Neigbrs was the best option at the best price. The onboarding process and team were exceptional. Very happy. Follow-on support has been awesome. Whenever we have questions our support team responds lightening quick, within a min or two. Pros The ability to contact owners in our HOA was the main feature that we were looking for. Neigbrs allows our HOA to contact owners in multiple ways (email/text even phone calls). Website for the HOA also allows us to post documents and information for our community. Cons Software is intuitive and easy to use. There are not any parts I like least. Reason for choosing Neigbrs by Vinteum Neigbrs had the best price and functionality of all options. Review Source Response from Vinteum Software May 19, 2022 Thank you, Robert! AH Albert H. Treasurer Facilities Services Used the software for: 1-2 years ### "Briar Creek MHP#1" November 15, 2022 4.0 Very Good Pros It is easy to use and easy to send out messages to our owners Cons A little difficult to add certain documenst Review Source Response from Vinteum Software November 16, 2022 Hi Albert, Thank you for your review! I'm sorry to hear you find some documents difficult to add, have you checked out our help center https://vinteum.tawk.help/? It may help. Feel free to reach out to us, we're always happy to help! BH Brie H. Owner/LCAM Real Estate Used the software for: 6-12 months ### "Great tool for HOA/COA Board and Management" May 2, 2019 5.0 We have loved using the Neigbrs app and online portal for our communities! Their support has been responsive and comprehensive and we look forward to working with them for all future communities! Pros Our residents love the app feature and just improved communication overall. As a CAM I love the ability to track the notices and gauge the effectiveness of our communications! Cons Every once in a while the app will display prompts in Portuguese and I would like to see added feature for the Master Admins on the app. Review Source Response from Vinteum Software October 11, 2019 Thank you for your feedback, Brie! NB Nora B. Board Member Real Estate Used the software for: Less than 6 months ### "Neigbrs Review " May 19, 2022 5.0 very positive so far, but we are not launching it to our residents until tomorrow so don't have feedback from them yet. Pros has most of the features we were looking for Cons because it is templated, not much room for customization Review Source Response from Vinteum Software May 26, 2022 Thanks for your review, Nora! FB Florence B. President of the association Facilities Services Used the software for: Less than 6 months ### "interesting web-site for condos" April 26, 2019 4.0 I have not actually brought the web-site up as yet, This is my fault as I have not had any time to devote to it. The customer service is very patient and responsive to the request we have made even when we have been away for a long period. Uploading documents and other information has been very easy helping to build the site., Pros the user friendly functionality and extremely helpful customer service. the east of being able to schedule a face to face meeting with their representative. Cons The way users are registered to the site. Once the list of owner information is loaded into the system it cannot be updated automatically. This becomes a problem if the association doesn't have email addresses for each owner then it becomes a manual effort to update this information or we need to wait for owners to register. The system has a nice on screen way to register, however, it is an all or nothing. we will not be able to pre-load the system with the names, addresses, etc. of the owners and let them enter their email and info we may be missing. Review Source Response from Vinteum Software October 11, 2019 Thanks for your feedback, Flo! EG Elizabeth G. President Non-Profit Organization Management Used the software for: 6-12 months ### "I am extremely dissapointed with this software." February 1, 2019 1.0 I have absolutely no complaints with the executives, and they have been very quick to respond, but this webpage is completely unusable and I am now looking at vendors that will do a better job. Pros Right now - absolutely nothing. The translation is horrendous and I am not getting correspondence in English. I do not have any complaints against \[SENSITIVE CONTENT HIDDEN\] or \[SENSITIVE CONTENT HIDDEN\]. Cons IT DOESN'T WORK. IT IS ABSOLUTELY USELESS TO MY ASSOCIATION. Review Source Response from Vinteum Software February 18, 2019 Hello Elizabeth, Thank you for sharing your feedback with us and while the website was technically sound, our support staff had placed a link incorrectly for the residents registration page (mistakes happen). However by the next business day, you had decided to look elsewhere. This could have been easily avoided. Please excuse our mistake and know you are always welcome to come back to Vinteum should another vendor not treat you with the support you deserve! JD John D. Secretary/Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Neighbors FL" November 26, 2019 4.0 Pros Fairly easy to implement Good customer support Cons A little quirky Names listed alphabetically by first name instead of last name Review Source VR Verified Reviewer Realtor Associate Used the software for: Less than 6 months ### "Team is great to work with. We had a few challenges, but they were addressed " March 21, 2018 5.0 Communication Pros The software works as described.Team walks you through the setup and address any concerns quickly. Cons No instructions makes it difficult to get everyone in the community up to speed. Review Source Response from Vinteum Software March 26, 2018 Thanks for the wonderful review! SN Sandra N. MYOB Accounting Used the software for: Less than 6 months ### "I don't like this app/software" January 9, 2020 2.0 Pros Easy to install, offers some basic functionality. Cons Many features are lacking, not intuitive, customer support agent helpful but their 3rd party chat platform really sucks. Also, why Neigbrs? Even you didn't spell it correctly in this survey. Review Source JR Joe R. HOA President Real Estate Used the software for: Less than 6 months ### "Vinteum Nebors website" July 3, 2019 5.0 Pros intuitive and will help our community grow. Cons The User guide could be a little bit easier to understand for those that are not tech savvy. Review Source Response from Vinteum Software October 11, 2019 Thank you for your feedback! LT Lisa T. Webmaster Facilities Services Used the software for: Less than 6 months ### "Outstanding customer service" November 6, 2018 4.0 Our overall experience has been extremely positive. Their customer service is outstanding and responsiveness to requests prompt. Pros What I like the most about this software is the ease in which we can communicate with residents. Our association uses often the community notices and posts. Cons What we like the least is not being able to segment our communication. For example, if there is info related only to one building, we have to send to all residents. Review Source Response from Vinteum Software October 11, 2019 Hi Lisa, We've now changed it so you can send segmented messages! Thanks for your feedback :) BM Bill M. Community Association Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Condo Websites" November 13, 2018 5.0 It was a great experience. Pros Very detailed and clear, Easy to use. Content was very useful. Cons It was very user friendly. I believe that all residents would find it useful. Review Source Response from Vinteum Software October 11, 2019 Hi Bill, Thanks for your feedback! 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