# ProjectTeam.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProjectTeam.com the right Construction Management solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158431/ProjectTeam/reviews --- ProjectTeam.com 4.5 (146) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 4th, 2026 # Reviews of ProjectTeam.com Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews AS Ali S Systems AnalystConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I like the ability to keep documents in a centralized location, and designate them to the appropriate form type - it helps keep Drawings, RFI's, etc in one place.“ November 24, 2025 MW Mike W EHS DirectorConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “data export doesn't seem to be 100% accurate, still requires a lot of manual manipulation of data at times.“ December 16, 2025 MK Muhammad K Office EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The customization capabilities and the ability to generate clean, detailed custom reports make it very effective for complex infrastructure projects with many stakeholders.“ November 25, 2025 MG Manuel G SuperintendentConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I hard as a try to remember something that was not to my liking, I cannot. Whenever I have an issue, I reach our to our client and they resolved it for us right away as they were more familiar with Project Team than we were.“ November 25, 2025 MK Muhammad K Office EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The custom reports are one of the best features — being able to pull exactly the data I need for weekly summaries, inspection logs, RFIs, and pay item tracking saves a lot of time.“ November 25, 2025 EG Eyuel G Project EngineerRenewables & Environment, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Many of the fields felt redundant or overly detailed, which made completing routine actions more time-consuming than it should be.“ November 24, 2025 SC Sachelle C Project ManagerConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “The platform is highly effective for managing project documentation, streamlining workflows, and fostering team collaboration. While there is a learning curve for new users and room for improvement in integrations and mobile functionality, the benefits of centralized communication and robust reporting tools outweigh these challenges.“ November 25, 2024 KG Kyle G Project managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “The billing process print view did not make it easy to share with accounting team as a subcontractor“ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 146 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shannon L. President and Senior Consultant Defense & Space Used the software for: 6-12 months ### "What other collaboration platforms try to be" December 19, 2018 5.0 Like with any elegant solution/tool, I keep finding ways to use it across my business processes. Other platforms seemed like they expected me to build my processes around the tool. Pros The ease of use in adding people to forms and providing access to documents. Seriously intuitive and user-friendly. Doing the same thing in something like, SharePoint, takes many more steps and also Administrator access. Also, the user interface is seamless. I don't even have to think about "how" to do something. The buttons and clicks all make sense. Cons It took me a minute to understand how "forms" were used...like, literally, a minute. Once I got that, my learning curve was flat. Review Source VR Vivian R. Senior Project Manager Commercial Real Estate Used the software for: 1-2 years ### "Like Project Team, can improve minor functions" November 24, 2025 4.0 Overall I’ve liked this platform, no major complaints. The only complaint is more user-ended: different teams organize their documents differently (schedules in submittals, RFIs sometimes in submittals too), but this is not a platform-oriented complaint. Pros Ease of shared access, ability for our teams to personalize each section, ability for folks to mark up submitted documents, and ability for our team leaders to personalize the documents. Cons Not much - I do actually really like the functionality of the platform and our team’s ability to collaborate through all submitted documentation. If I had 1 complaint, it would be just the markup function, that it resets the size each time within a doc v keeping prior settings. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Vivian! As you noted, ProjectTeam is intentionally flexible to accommodate different team preferences, which can result in varying organizational approaches across groups. Many organizations address this through shared standards or configuration guidelines to help maintain consistency across teams. Regarding markup tools, feedback like yours around retaining prior settings is valuable and helps inform future usability enhancements. Thank you for choosing ProjectTeam.com! TS Timothy S. Senior Inspector Civil Engineering Used the software for: Less than 6 months ### "Project team review" December 3, 2025 3.0 positive did not find to many items wrong with teams. very helpful as a project tool. was an overall positive experience Pros Easy to Navigate, helpful in getting project information and giving information, helpful in communications with coworkers Cons Locating diaries. have to follow to many steps to retrieve follow up diaries. But did not find to many items wrong with teams Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Tim! We’re glad to hear that you find the platform easy to navigate and helpful for accessing project information, sharing updates, and communicating with coworkers. Ease of navigation and clear communication across project teams are core priorities for us, so it’s great to know those areas are working well for you. We also appreciate your feedback regarding locating diaries and follow-up entries. In addition to configurable diary views and filters, ProjectTeam includes collaborative features such as action items, visual workflows, and @comments to help keep follow-ups visible and top of mind for everyone involved. These tools are designed to reduce the need to repeatedly search for updates by bringing important items directly into users’ daily workflows. Thank you for choosing ProjectTeam.com! JP John P. Construction Manager Construction Used the software for: 1-2 years ### "Overall, a useful tool." December 10, 2025 4.0 Overall, a useful tool in tracking of RFI's and submittals along with inspections and daily reports. Pros Good way to track all documentation all in one place. Overall easy to use and learn. Email notifications are helpful. Cons Redundancy of certain tasks i.e. submittal approval and signing, The way the submittal page always refreshes to beginning. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, John! We really appreciate you taking the time to share your experience. We’re glad to hear your feedback around ProjectTeam being easy to use and learn. Overall usability is something we place a strong emphasis on, and it’s always encouraging to hear that this focus is resonating with users in real-world project environments. We also appreciate you calling out areas where the experience can be improved, particularly around submittal workflows. Many organizations address this by configuring their submittal log settings to surface the most important information first, helping reduce unnecessary navigation and repetition. In addition, grouping related submittals into packages can make it easier to manage approvals, signatures, and similar items together, keeping the process more organized and efficient. OK Oscar K. HSE Manager Construction Used the software for: 2+ years ### "Sr. Safety Manager" November 25, 2025 5.0 Very good. I have worked with other clients and never had this support or team work together. Very nice to know you have a strong team behind you when needed. Pros As a contractor the PT support group treats us with value and like family. I know at time we are knocking at your door everyday, but you answer with kindness and quick solutions and support, so I thank you for that. Cons I cannot say I do didn't like anything. There were so many people who would reach out when support was needed. Review Source RV Rodrigo V. Field Engineer Construction Used the software for: 6-12 months ### "ProjectTeam - Solid Platform" November 25, 2025 4.0 Overall, I’ve had a positive experience with ProjectTeam. While some features were initially confusing, I found them highly useful once I learned how they work. Pros ProjectTeam is an intuitive platform with a user-friendly interface that makes creating packages simple and efficient. I especially appreciate the ability to see when others last viewed my items, which helps me prioritize follow-ups and keep projects on track. Cons One area for improvement is the lack of an interactive tutorial or onboarding guide. Adding this feature could help new users overcome the initial learning curve and get up to speed more quickly. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Rodrigo! It’s great to hear that you’ve had a positive experience and that the value of the platform became clearer as you spent more time using it. We also appreciate your feedback regarding onboarding and interactive guidance. In addition to live training and implementation support, users have access to our online Help Center and a library of recorded webinars that walk through common workflows and best practices. For organizations that want even more tailored guidance, ProjectTeam offers extensive APIs that some clients have leveraged to integrate guided tour solutions, such as WalkMe, to support users through very specific, standardized tasks within their environment. PD Paul D. Architect Architecture & Planning Used the software for: 1-2 years ### "Project Team for Architects" November 25, 2025 4.0 Overall positive. If the sharing was more intuitive it would work better, and some other forms of automation. Pros Having a storehouse for a variety of shared documents. Especially for RFI's and product submittals it works quite well. Cons Finding the right place to put certain kinds of documents can be cumbersome. It could be much more intuitive. It seems like sharing should be be repetitive to the same parties, but it is not. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Paul! Centralizing project records and keeping them accessible across teams is a core strength of the platform, so it’s great to hear that this is working well for you overall. We also appreciate your feedback around document organization, sharing, and automation. ProjectTeam offers flexible configuration options for file structures, form-based attachments, and automated sharing to help reduce the effort of repeatedly sharing information with the same parties. Features such as Share Rules and role-based permissions allow teams to define who should see specific types of documents automatically, while still maintaining security and control over sensitive information. This approach avoids a “share everything with everybody” model and instead ensures information is shared intentionally and consistently. CH Christina H. project accountant Accounting Used the software for: 2+ years ### "Great program" November 24, 2025 4.0 I have had a great experience with the staff over at project teams, always helpful and nice to work with. The program itself is fairly easy to use, and portions of it are user-intuitive. I have not liked that some things, like the next button we requested has not been addressed in the couple of years we have been using the program. Pros I like the interface of the program and the ability to create custom reports. The task of entering invoices and contracts is easy. I also love the mass import function. Cons The redundancy of entering the same information in multiple places. Having to share and approve all the forms. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Christina! We’re grateful for your kind words about our team. ProjectTeam is designed to be highly configurable, and many organizations reduce duplicate entry and repetitive sharing by leveraging form design, automated workflows, and sharing rules that align with their processes. That said, we understand how certain interactions or requested enhancements can feel impactful in day-to-day use, and feedback like yours helps inform ongoing prioritization and product planning. Thank you for your continued use of ProjectTeam.com! MK MATTHEW K. Commercial Building Inspector Construction Used the software for: 1-2 years ### "Great product anybody would be lucky to work with." November 24, 2025 5.0 I have used ProjectTeam on 3 projects now & have learned to navigate it very well. In the beginning it was bulky to get started to where you needed to get to. Pros This system is awesome & easy to use on a daily basis. I use it on my tablet & phone with daily updates by the contractor I feel confident we are working with the most up to date information possible. I take many photos & upload them every day to show project progress. The speed and ability to work with the architect is seamless with this product. The few times I had problems with log in credential issues it resolved quickly usually I was sent something I was not supposed to be working on by mistake. The CM portion of this is built in so well it seems seamless from one job or school district to another. Cons Naming of files can be bulky. sometimes when I have an issue & troubleshoot it gets troublesome not knowing who to go to for answers. Review Source MR Magdiel R. Project manager Construction Used the software for: 6-12 months ### "Project teams rating " November 26, 2025 4.0 Overall the platform is easy to use once you get the tutorial and once you set up the a project with your workflows Pros ProjectTeam was easy to understand and use once you get to see a tutorial. The workflow is great to save and keep record of your progress Cons It’s a bit complicated if you don’t have proper guidance but once you train for a bit it becomes easier to use. Forming the workflow and project schedule can be a bit confusing Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Magdiel! Well-defined workflows are a key part of helping teams stay organized and accountable throughout the life of a project. Because ProjectTeam is designed to be highly configurable, forming workflows and project schedules can feel complex at first without proper guidance. That’s why we place a strong emphasis on training, tutorials, and hands-on support during implementation to help teams align the system with their specific processes. Once those foundations are in place, many users find the platform becomes much easier and more intuitive to use. Thanks for choosing ProjectTeam.com! RS Rachel S. Senior Project manager Civil Engineering Used the software for: 1-2 years ### "i see no reason to use this software" November 25, 2024 1.0 it has been completely terrible. i tend to assume that it must be the fault of the project's OPM because I can't imagine you could be in business if the software is as unuseable as it has been on my project. Pros honestly, nothing. this may be the adminstrator's fault because I assume it should work somewhat like procure, but on the project I'm using it for, it is completely unusable. Cons i am a user so i don't have any administrative privileges, but I do not get notified of any new submittals or when something is in my court. i can't find any documentation or record of submission Switched from [Procore](https://www.capterra.com/p/56250/Procore/) i am not an adminstrator on any projects because I am an engineer, but I've used procure on most projects and everything about procure is better than everything about project teams, in my experience. Review Source Response from ProjectTeam February 3, 2025 Thanks for your review, Rachel! We’re sorry to hear that your experience with our platform has not met your expectations. It sounds like there may be issues with how your project is configured, which could be limiting the functionality you can access and the notifications you receive. We highly recommend reaching out to your project administrator to ensure that your user settings are correctly configured to receive notifications for new submittals and updates. Additionally, our customer support team is happy to assist in making sure that you can access and utilize all necessary documentation and records effectively. ProjectTeam.com is designed to enhance project collaboration and management, and we believe with the right setup, you will be able to experience all the benefits it has to offer. We will reach out to you directly, but please don't hesitate to contact our support team at support@projectteam.com for further assistance or any questions you might have. CA Clinton A. Staff Engineer Construction Used the software for: 1-2 years ### "Streamlined Project Coordination Experience" November 24, 2025 4.0 Overall, Project Team has been effective for organizing project communication and documentation. Navigation works well, though the search feature could be improved. Pros Project communication is clear, organized, and efficient, which makes it easy to collaborate and stay aligned Cons The search feature doesn’t always bring up the correct folder or file, which makes it harder to quickly find what I’m looking for. Improving the accuracy of the search results would make navigation much smoother. Review Source CWS Charles W S. Owners Representative Construction Used the software for: 1-2 years ### "Project Teams is invaluable " November 24, 2025 5.0 Again, providing real time updates ranging from safety, logistics, mechanical, electrical and substation daily accomplishments is great! Keeping contractual obligations in line is invaluable. Pros Ease of use and keeping site tracking on all aspects of our project up to date and accurate. The real time information is a blessing from the field accomplishments up to the corporate level. Cons The inability to use Project Teams on a cellular phone network. Taking one’s laptop to the field is a bit taxing due to the inability to make WiFi connections. Review Source JC John C. Project Surveyor Civil Engineering Used the software for: 6-12 months ### "ProjectTeam User Review " November 24, 2025 5.0 My overall experience with ProjectTeam had been great. We have been able to move documents for review/approval between project members in ways I could not have imagined. And being able to communicate with other team members within the program has been helpful as well. Pros I feel that ProjectTeam has been an excellent way to link team members for review and approval of project documents. The performance and speed has been great, and I have been able to effectively communicate with my team. Cons I have not experienced any particular downsides while using ProjectTeams. I had a small learning curve when first getting started but had excellent customer support and was able to catch on very quickly. Review Source EJ Eiad J. Staff Engineer Civil Engineering Used the software for: 6-12 months ### "Great tool for organizing" November 24, 2025 5.0 Pros I like the following features: - Ability to tag internals and externals in comments - Files can get posted in one folder, easy to download Cons My least favorite part of Project Team is the search functionality. I tend to have a difficult time finding files that I need. Often need to reach out to the original uploader to ask for the link to the files on Project Team or to send it directly to me Review Source TH Tara H. Sales Estimator Construction Used the software for: Less than 6 months ### "Review- Thank you" November 24, 2025 4.0 So far so good. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication. Pros Customer service has been great and I appreciate the emails and communication. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication. Cons Learning curve, I am sure the more I use it the easier it will become. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Tara! It’s great to hear that our customer service and communication have stood out positively. Staying responsive and keeping users informed is important to us, especially as teams are getting started. As you have more opportunities to use the platform, we’re confident it will continue to feel more familiar and intuitive. Our team is always available with training resources and support to help you get the most out of it when the time comes. Thank you for choosing ProjectTeam.com! GK Garreth K. Senior Project Engineer Construction Used the software for: 6-12 months ### "An Important Part of Every Successful Project" November 24, 2025 5.0 I love that it keeps every aspect of our project organized & accessible at a moment's notice while ensuring progress on open items stays on track. Pros The user interface and customer support are both fantastic - it's extremely easy to use, easy to adapt to and customer support is fast & reliable in the event of any trouble or confusion along the way. Cons Nothing! There's not a single thing I'd change about this platform. It's been really well thought & implemented by people who have experience running projects and it shows. Review Source ME Megan E. Project Architect Architecture & Planning Used the software for: 1-2 years ### "Project Team Review" November 24, 2025 4.0 Overall my experience has been alright. I would say the primary reason to pick this over another platform is the cost. Pros Project Team has value that is pretty good for the money. No other platform offers so much for so little. Cons The platform is not super intuitive or easy to use. It takes some getting used to and understanding. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Megan! We put a lot of effort into making ProjectTeam.com easy to use, and we also offer training and ongoing support to help users get comfortable with the platform. We’re glad you see the value it provides for the cost. Thank you for choosing ProjectTeam.com! SZ Scott Z. Scada engineer Utilities Used the software for: I used a free trial ### "Great service" November 24, 2025 5.0 Pros ProjectTeam.com has been a great tool for our project management needs. The platform is clean, intuitive, and makes it easy to track RFIs, submittals, and daily documentation all in one place. Workflows are straightforward and help keep our team aligned and moving efficiently. Support has also been quick and genuinely helpful whenever we’ve needed it. Overall, ProjectTeam.com has improved our organization and visibility across projects, and I’d confidently recommend it to other teams. Cons Nothing I didn't like about the service. Will use this service again. Didn't have anything bad to say. Review Source DD Dan D. Architect Architecture & Planning Used the software for: Less than 6 months ### "Unclear why " November 24, 2025 1.0 I had one project that was on Project Team and have been on the distribution list ever since. The end. Pros Short learning curve. Cons Amount of emails is excessive. If I still had a project on the platform it might be good to have this much email. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Dan! We’re glad to hear you found the platform easy to learn. We also appreciate your feedback regarding email volume. Email notifications in ProjectTeam.com are fully configurable, and users can adjust their preferences or unsubscribe from project-specific notifications once their involvement ends. This is a simple fix, and our team is happy to follow up and help walk through the settings to ensure you’re only receiving the emails that are relevant to you. FS Fahim S. Field Engineer Construction Used the software for: Less than 6 months ### "Great UI and UX for a PM tool." December 1, 2025 5.0 Pros Very organized and visually appealing User Interface. Easy to find help if or when needed. The support is solid as well. Cons Possibly nitpicking here however sometimes the UI felt a little flashy. The initial learning curve was a bit challenging and took some time to get used to as well. Review Source jG james G. Manager Capital Markets Used the software for: Less than 6 months ### "Generally very satisfied" November 24, 2025 4.0 Generally good, i think this application has provided a lot of value to the company i work for. I think there are some things that can be improved Pros Good tool! I think it has a lot of pro's and helps organize a lot of different types and sizes of documents. Cons Sometimes difficult to navigate, especially for someone who does not have formal training for the tool. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, James! We appreciate the feedback on navigation and training. Our team offers support and resources to help users get comfortable and we’re always working to improve usability. Thank you for choosing ProjectTeam.com! MS Michael S. Assistant Construction Manager Renewables & Environment Used the software for: 2+ years ### "Useful and beneficial for document control." November 25, 2024 5.0 Easy and convenient to upload documentation Pros Easy to upload documentation. site design forms are useful. Cons Hard to navigate when looking for specific documents Review Source SS Stan S. Sr. PM Printing Used the software for: 6-12 months ### "Useful Tool!" November 25, 2024 4.0 Pros All resources from all stakeholders available in the same centralized portal. Cons Lack of timely notifications. Having to go “find” the info sometimes if you missed something being posted. Review Source Response from ProjectTeam February 3, 2025 Thanks for your review, Stan! It's great to hear that you appreciate having all resources from all stakeholders available in one centralized portal. We understand your concern regarding the lack of timely notifications and the inconvenience of having to search for information. We are constantly working to improve our platform's notification system to ensure that users like yourself receive updates more promptly and efficiently. That being said, have you modified your notification preferences or tried setting up a customized scheduled report? These features might help you stay updated on your to-do list items better. Your feedback is invaluable as it helps us identify areas where we can do better. Thanks for choosing ProjectTeam.com! SF Shane F. Project Manager Construction Used the software for: 1-2 years ### "ProjectTeam New User" November 25, 2024 4.0 Overall I've been happy with ProjectTeam and it's capabilities Pros It has what I need to complete my projects without being too complicated. Cons Initially some items/menus, etc or where things were located were not intuitive to me. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.