# AMCS Field Services Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AMCS Field Services Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/158433/Utility-Cloud --- # AMCS Field Services Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AMCS Field Services ## What is AMCS Field Services? AMCS Field Services (formerly Utility Cloud) is designed to simplify and provide transparency into complex operations: indoors and outdoors, SCADA-heavy, sequential work-focused, highly regulated - you name it. Automate work, communications, reporting, and compliance. Build forms, track assets, and collect data once, at the source. Get setup fast, make on-the-fly changes, see high adoption rates and consistent usage. AMCS Field Services is completely configurable for the way you work. ## What is AMCS Field Services used for? [Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)[EAM](https://www.capterra.com/eam-software/)[CMMS](https://www.capterra.com/cmms-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AMCS Field Services?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.amcsgroup.com/&name=AMCS Field Services) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AMCS Field Services 4.7 (15) VS. [4.5 (385)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (15) Ease Of Use 4.2 (1,773) Value For Money 4.6 (12) Value For Money 4.3 (1,599) Customer Service 4.8 (14) Customer Service 4.5 (1,679) ## AMCS Field Services alternatives [4.8 (745)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (85)](https://www.capterra.com/p/230505/Tractian/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) Highest Rated [eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/) [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/90092/eWorkOrders-CMMS/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit AMCS Field Services 72 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import, collect, and capture data from multiple sources Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Utility billing for electricity Utility billing for natural gas Utility billing for trash/garbage Utility billing for water System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage and track all job information and associated tasks Establish procedures for monitoring locations of keys Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.6 (15) 4.6 Based on 15 reviews ## Pricing Value for money 4.6 (12) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (12) 4.6 Based on 12 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (14) 4.8 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(10) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ER Eva R. Office Manaer Utilities ### "Data access" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 30, 2020 Generally, I am very pleased with the product. Sometimes it's slow when searching, but I would surmise that happens with any software program. Pros Access to our customer data has been so much more efficient than previously when we utilized paper files. The ease with which adjustments can be made to the information is very critical to keeping our client information current. It is also easier to send a downloaded report electronically than having to scan and fax or mail them. Cons Not being able to generate a report that I need which contains specific data from the asset is a detriment. It could be me, of course, and the way I am processing the report request. Also, if there is even a minute spelling error or the slightest deviation in an asset when performing a search, possible options do not come up. For example, if searching for an address containing "Seaview" and the asset has a typo such as "Seaveiw" that one doesn't know is there, then nothing will come up in the search even though I know "Seaview" exists as an asset. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jeff P. Cross Connection tech Utilities ### "YWD" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2020 They very helpful with problem solving and helping set up all the different things we want to use Utility Cloud for. Pros It is a easy to use system and we have some employees that are not very computer savvy so it's good for them. Cons The follow me program only works on mobile devices not Toughbook's or PCs Reasons for choosing AMCS Field Services For the easy of using it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kevin D. Planner Government Administration ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 29, 2020 Pros When I first came to work for the Town of Sparta, I was given the task of managing our Town Cemetery. The records kept before me were very minimal and cumbersome at best. With Utility Cloud I have been able to create a data base with all plots, pictures, and relevant information for each burial with the click of a button. Life is so much easier now!! Great asset management tool. Cons I would love to see a measuring tool for our guys while out in the field. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Gordon R. Member/Manager Civil Engineering ### "Stormwater investigation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 29, 2020 Outstanding. Working with \[SENSITIVE CONTENT HIDDEN\] in particular was excellent. She continued to work with us to smooth out the rough areas, make the changes we needed and get the product we wanted. Pros Customization. We were able to work with staff at Utility Cloud to get exactly what we wanted. We changed the format and changed the look several times to get what we needed for our clients. Also like that this works on multiple platforms, iPads, tablets, smart phones, etc. Cons Ability to quickly download to GIS. It is doable but not just a "push of a button". Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Michel L. Technician Public Safety ### "Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2020 Pros Being able to send and receive work orders in the field is the best. Cons Nothing. I would like the ability to add more pictures to our work orders Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Nathan C. ORC Utilities ### "Utility Cloud in the Water Plant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 25, 2020 We use this to track and log what we are doing and also to make paperwork easier. Pros I like how easy the software is to customize and change if I need to change something. I have had good success working with things and if I get stuck there is someone who will call me back on the same day to help me through things. Cons Sometimes its hard to change things in the map mode, maybe having a construction option to change things and see how they go and be able to go back if there was a problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Adam R. Operations Manager Utilities ### "Utility Cloud Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2020 My overall experience is very positive. I love having to have all info right there for anyone. To be able to show maintenance on assets and workflows on them to show how they work and how they get used. To have time stamped info from Operators is key to solving issues and key to productivity. Pros Features that are the most impact are our assets in the field. We now can have information on where assets are how often used. The operators and technicians can see history of an asset and determine what might already be the issue or if maintenance is needed. Cons Are main issue is not the software. The water industry i full of employees who did this work without technology in the past and hate change. It is the teaching and implementing the new technology to operators who want to learn it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Robert S. Operator Utilities ### "Operator Schwent" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 25, 2020 Overall I’ve had great quality and a easy time. The work order system we use is very manageable. Pros Fast and easy to find stuff easy. Get on a job and get a work order done in minutes. Cons Nothing really, I’ve used it 9 months and have had no dislikes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Daniel M. Asset Specialist Utilities ### "My Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 27, 2020 I learned Utility Cloud with a previous employer and that is what got me the move and the job that I currently have working with Utility Cloud so without UC, I wouldn't be where I am today. Pros What I like most about the software that it serves a purpose and it organizes all of the companies assets. Cons Very slow at times and not very user friendly for people who don't do well with technology at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Ann K. Manager Utilities ### "Long sought after solution to our database management needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2020 UC has been great, they assist whenever needed. In many cases they have developed a solution for us. Nothing seems to be outside their expertise in the information technology reporting field. Over the past two years our business have managed over 2000 transactions/month using the software. All information has Federal, State and Local compliance requirements. Prior to the use of the software we were always in jeopardy of missing something. We've been able to reduce that risk significantly. Pros The flexibility to manipulate the data to suit our needs. The help/customer support staff is superior. Ask for \[SENSITIVE CONTENT HIDDEN\]! Cons The shortcomings of getting up and running with the software was not associated with the software or the software team but more the commitment on our part to implement. We felt, and encouraged by UC, that the functionality of the database was best directed by the customer and when you're in a position of 'not knowing' what you don't know, its hard to commit the required time to the project. Utility Cloud will come in and assist in the set up but my thought was that we needed to know some basics how a database worked. The primary reason for UC was to grow our services and customer base in a manner that allowed compliance tracking so that critical work tasks are not missed. The software affords us the tracking tools to do this. Reasons for choosing AMCS Field Services They seem to be the best fit, and I still believe that they are. We do monthly maintenance for utilities (primarily Public Water Supplies) and Civil/Environmental Engineering Consulting. The software is diverse enough to handle tracking and reporting for both types of services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158433/AMCS-Field-Services/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)