--- title: "SMART EHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMART EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/158445/SMART-EHR/" page_type: "product" language: "en" --- # SMART EHR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SMART EHR ## What is SMART EHR? The SMART's cloud-based EHR, powered by Amazon Web Services, provides advanced workflow automation in outpatient substance abuse treatment programs providing opioid addiction treatment and methadone maintenance services. As a complete clinic management software, SMART streamlines admissions, service delivery, dose verification, medication dispensing, inventory management, quality assurance, billing, and drug test management. ## What is SMART EHR used for? [Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $90 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMART EHR?[Manage this product listing](https://www.g2.com/products/the-smart-solution/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMART EHR 0.0 VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $90 per user, per month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (498) Value For Money 0.0 (0) Value For Money 4.2 (382) Customer Service 0.0 (0) Customer Service 4.2 (430) ## SMART EHR alternatives [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) ## FAQs about SMART EHR Overview ### What company size and specific industries is SMART EHR built for? SMART EHR is designed for outpatient substance abuse treatment programs, especially organizations that provide opioid addiction treatment and methadone maintenance services. The target audience is behavioral health and addiction treatment providers rather than general medical practices, with a focus on outpatient care settings serving patients with substance use disorders. Features and Usability ### What are the key features of SMART EHR? SMART EHR offers appointment scheduling, charting, and practice management for clinical workflows, plus medical billing and claims management for revenue tasks. It also includes e-prescribing, medication management, order entry, treatment planning, and a self-service portal, alongside compliance tracking, confirmations/reminders, and HIPAA-compliant EMR/EHR support. Getting Started and Support ### What training and onboarding options does SMART EHR offer? SMART EHR provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover selected topics, and documentation serves as written reference for self-paced review. Getting Started and Support ### What customer support options does SMART EHR offer? SMART EHR provides 24/7 live rep support and chat. Support is available through these two channels, giving users direct help at any time. No reviewer feedback on support experience is available, so response speed, helpfulness, and common frustrations cannot be described from user comments. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers highlight these as the features buyers care about most when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) SMART EHR supports **HIPAA Compliant** and **Charting**, covering two of the top priorities for Electronic Medical Records buyers. However, it does not include **Patient Records Management**. Instead, it offers **Medical Billing** (**58%**), which still addresses an important need for many practices. Together, these features help businesses maintain regulatory compliance, document care accurately, and manage billing workflows more efficiently, providing teams with the tools to support daily clinical and administrative work. Appointment Scheduling Schedule appointments via a calendar Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Decision Support Tools that provide relevant information at specific times to support judgments and courses of action SMART EHR 17 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - E-Prescribing: Transmit prescriptions to pharmacies electronically - EMR/EHR: Create and securely store digital patient records - For Psychiatrists: Must serve psychiatrists/psychiatric practices - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $90.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.