--- title: "SMART EHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMART EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/158445/SMART-EHR/" page_type: "product" language: "en" --- # SMART EHR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SMART EHR ## What is SMART EHR? The SMART's cloud-based EHR, powered by Amazon Web Services, provides advanced workflow automation in outpatient substance abuse treatment programs providing opioid addiction treatment and methadone maintenance services. As a complete clinic management software, SMART streamlines admissions, service delivery, dose verification, medication dispensing, inventory management, quality assurance, billing, and drug test management. ## What is SMART EHR used for? [Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $90 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMART EHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://smartmgmt.com/&name=SMART EHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMART EHR 0.0 VS. [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting Price $90 per user, per month Starting Price $350 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (498) Value For Money 0.0 (0) Value For Money 4.4 (382) Customer Service 0.0 (0) Customer Service 4.4 (430) ## SMART EHR alternatives [RXNT](https://www.capterra.com/p/110018/rxnt/) [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110018/rxnt/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (912)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/) [4.1 (295)](https://www.capterra.com/p/37932/PrognoCIS-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/37932/PrognoCIS-EMR/) ## FAQs about SMART EHR Overview ### What company size and specific industries is SMART EHR built for? SMART EHR is designed for outpatient substance abuse treatment programs that provide opioid addiction treatment and methadone maintenance services. It is best suited to healthcare organizations in the behavioral health and addiction treatment sector that need electronic health record support for these specialized outpatient care settings. Features and Usability ### What are the key features of SMART EHR? SMART EHR offers appointment scheduling, charting, claims management, and medical billing for practice operations. It also includes E-Prescribing, medication management, order entry, and decision support for clinical workflows, plus treatment planning, compliance tracking, a self service portal, and confirmations/reminders. Getting Started and Support ### What training and onboarding options does SMART EHR offer? SMART EHR provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars offer scheduled instruction, and documentation gives written reference material for self-paced learning and feature checks. Getting Started and Support ### What customer support options does SMART EHR offer? SMART EHR provides 24/7 live rep support and chat. These channels give users direct access to help at any hour and a faster way to ask questions or resolve issues through chat. ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra reviewers highlight these as the features buyers care about most when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) SMART EHR includes **HIPAA Compliant** and **Charting**, so it covers two of the top features buyers look for in this category. However, it does not include **Patient Records Management**. Instead, the product offers **Medical Billing** (**59%**), which still addresses an important operational need for healthcare practices. Together, these features help businesses maintain compliance, document care accurately, and manage billing tasks more efficiently. Appointment Scheduling Schedule appointments via a calendar Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Decision Support Tools that provide relevant information at specific times to support judgments and courses of action SMART EHR 17 features Schedule appointments via a calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Tools that provide relevant information at specific times to support judgments and courses of action Transmit prescriptions to pharmacies electronically Create and securely store digital patient records Must serve psychiatrists/psychiatric practices Compliant with HIPAA, which sets standards for sensitive patient data protection Track and manage inventory levels to maintain proper supply Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Online portal through which end users can access the system, manage tasks, or obtain information Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. ## Pricing Basic $90.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.