# Onstream Webinars Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Onstream Webinars the right Collaboration solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158453/Onstream-Meetings/reviews

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Onstream Webinars

4 (39)

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Last updated March 13th, 2026

# Reviews of Onstream Webinars

Ease of use

4.1

Customer Service

4.3

## Pros and Cons in Reviews

RV

Ravi V

Solutions ArchitectInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“With on stream webinars the performance of webapp is good“

July 30, 2021

## Showing most helpful reviews

Showing 1-25 of 39 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karen H.  
  
Professional Training & Coaching  
Used the software for:

### "Disappointing"

May 21, 2015

1.0

We used Onstream for 3 meetings involving 25 and up locations. The software was cumbersome and unwieldy. The user manual lacked an index or even a Table of Contents. It was difficult for people to sign on, to understand how to share information on the screen, the registration process was a challenge and time-consuming. A follow-up message to non-attendees went out to all attendees. The final straw was being unable to access the recording of the last session, contacting support, and getting no response. We asked for a refund of our subscription and this was denied.

Pros

At first, customer support was helpful. There are a lot of features. The pricing is reasonable.

Cons

The manual needs an index and/or Table of Contents for navigation. A chat feature would be useful versus needing to call to get support. Following up with a client concern is good practice. Refunding when a product doesn't satisfy is also good practice.

Review Source

VR

Verified Reviewer  
Social Media /Public Relations Manager  
  
Used the software for: 1-2 years

### "Pretty Easy to use."

March 13, 2018

4.0

Pros

Pretty easy program to use. Not as expensive as others. The screen sharing option is cool too. Kinda like an all in one instead of having to open up different windows and tabs everything is solid on one page so you can easily navigate through PowerPoints and pictures and etc..

Review Source

VR

Verified Reviewer  
Accounting Manager, Operations Admin 'amp; Webinar Producer  
  
Used the software for: 2+ years

### "Long time satisfied customer"

January 16, 2018

5.0

Our account rep and their technical support are excellent. We have been satisfied with Onstream since day one as I mentioned before then when it was Infinite Conferencing.

Pros

We have used Onstream for quite some time, since it was Infinite Conferencing. The platform has had various updates and our instructors as well as in-house producers find the transitions to be seamless while bringing improvements.

Review Source

VR

Verified Reviewer  
Amazon Ambassador  
Internet  
Used the software for: Less than 6 months

### "One of the most amazing software programs yet developed."

March 13, 2018

4.0

The proper preparation of my company needs.

Pros

What I like most about this product is that customer support is very helpful of what needs and questions about this program that I had.

Review Source

Christopher F.  
Founder & CEO  
Marketing and Advertising  
Used the software for:

### "Must Have Webinar Platform"

May 20, 2014

5.0

Onstream Media's Webinar platform is chock full of useful features and functionality. It's more robust than other platforms on the market. We've been very pleased with the results of the Lead Generation Webinar Programs we've implemented on behalf of our B2B and B2C clients across various industries.

Pros

\- Excellent service - Easy branding - Mobile ready - Cloud-based - Integrated registrations and reminders

Review Source

Fay S.  
Publisher, Partner  
Computer Software  
Used the software for:

### "Onstream webinars are five-star!"

May 19, 2014

5.0

Onstream Media provides a rich webinar experience for both the webinar host (CommPRO.biz) and the attendees. We've been working with Onstream for several years and have produced some really terrific events. The reason why? Onstream provides outstanding technology and outstanding service.

Pros

Onstream Media provides five-star technology. Onstream Media provides five-star customer service.

Review Source

VR

Verified Reviewer  
Marketing Operations & Events Specialist  
Food Production  
Used the software for: 2+ years

### "Review on Onstream Webinars"

March 13, 2018

4.0

Pros

This product is very easy to use and calling into customer support is a breeze! I've never had a major technical issue.

Review Source

Ian B.  
  
Retail  
Used the software for:

### "Moving on"

April 16, 2015

1.0

We are moving on to another platform after 5 Onstream Webinar events fraught with difficulty. Support staff were as confused as we were whenever we called for help. A major drawback is not having an easy way to download the completed webinars for uploading to YouTube.

Review Source

Drew N.  
Senior Marketing Manager  
Financial Services  
Used the software for: Less than 6 months

### "Quick, easy to use on the fly no-frills video conferencing"

March 13, 2018

5.0

Save Time. Improve prospect experience. Increase in productivity.

Pros

Very reliable, easy for clients to use too. I use this often for website administration training to show clients how to update their websites and they can see my screen clearly without any jumping or lag while I'm working.

Review Source

VR

Verified Reviewer  
Senior Director - Cloud Solutions Business  
  
Used the software for: Less than 6 months

### "Simple and easy to use"

March 14, 2018

4.0

Pros

Simple, easy to use webinar platform that can be used for hosting webinars for multiple users. It is also reasonably priced.

Cons

The per usage pricing model, while reasonable, makes it harder to predict costs and does limit usage to some extent.

Review Source

GS

Gretchen S.  
Program Manager  
  
Used the software for: Less than 6 months

### "Ease, simple for multiple user skill levels."

March 12, 2018

5.0

Pros

What I like most about this software is that it has quick connection and sharing abilities with all participants.

Review Source

JM

Jon M.  
PRESIDENT  
  
Used the software for: Less than 6 months

### "Easy to watch."

March 12, 2018

5.0

Pros

Easy to watch the live stream. The stream I watched had great graphics and was fast. I never used it other than to watch 1 live stream

Review Source

TB

TIFFANY B.  
Owner  
  
Used the software for: Less than 6 months

### "I really enjoyed my experience using this software. Very easy to use."

March 13, 2018

4.0

Pros

I like that it was very easy to navigate and to personalize my use. The instructions were clear and allowed me to use the software with ease.

Cons

I would prefer a lot more flexibility with the options that i'm afforded. Also different plans depending on custom use.

Review Source

OA

Obhioze A.  
Member  
Higher Education  
Used the software for: 6-12 months

### "My Outstanding experience with Onstream Webinars."

May 3, 2024

5.0

Pros

It is simple and fast to start and conduct webinar with this tool.It is very secure to use this tool.It is simple to conduct virtual meetings and events with this tool.It is very cost-effective.

Cons

I haven't encountered any shortcomings with this tool as it suits best all my needs.

Review Source

VR

Verified Reviewer  
Booking Manager  
E-Learning  
Used the software for: Less than 6 months

### "Onstream Webinars: Una evaluación detallada del software de webinars y conferencias en línea"

February 13, 2023

4.0

Pros

Lo que más me ha gustado de Onstream Webinars es la gran cantidad de funcionalidades que esta herramienta ofrece. Esta herramienta tiene herramientas como la grabación, el retransmisión en directo, la posibilidad de crear encuestas, la capacidad de compartir archivos, la interacción con los participantes, y mucho más. Estas características le permiten a los usuarios organizar webinars de calidad sin tener que preocuparse por las limitaciones técnicas.

Cons

El precio. Esta herramienta es relativamente cara y no hay una versión gratuita.

Review Source

KX

Kat X.  
Executive Manager  
  
Used the software for: 2+ years

### "The tool is easy to use and it does exactly what it says!"

January 29, 2018

5.0

Recorded webinars and reliability on your platform plus video quality!

Pros

There are a few reasons why I like your tool. The tool itself is very easy to use once you've learned it plus it's reliable.

Cons

The only thing that I can think of which isn't super important but being able to embed the recorded videos to WordPress websites.

Review Source

DS

Dean S.  
President  
Real Estate  
Used the software for: 6-12 months

### "Very pleased with the service. "

March 12, 2018

5.0

Pros

Schedule a meeting in the future and able to use for recurring meeting through out the entire time. I run a real estate school and webcast most of my live classes. I have 4 different types and set a meeting up for each that I can use for the entire school year.

Cons

The usage statistics download should be able to choose shorter time periods (e.g. 1, 7, 14 days, or choose a number from 1 to 30 days)

Review Source

SS

Stephen S.  
Owner  
  
Used the software for: 2+ years

### "I've liked being able to do webinars and after some initial glitches, the quality has been good."

February 3, 2018

4.0

Pros

Able to reach people all around the country. Tech help has been prompt and has been able to help me appropriately.

Cons

Every time I do a presentation, I find it difficult to figure out how to invite people. I'm still unclear about how many people can participate when I do a webinar.

Review Source

VR

Verified Reviewer  
Director of Paid Search  
Marketing and Advertising  
Used the software for:

### "Great service for virtual training!"

May 14, 2014

5.0

After painstakingly working with 3-4 other alternatives, we have found Onstream's webinar service is the best option for us run our virtual training sessions. Not only was it easy to set up, the quality was nearly flawless with no noticeable lag-time (well above our next best alternative). Our sales team has yet to switch over due to a contracted service plan with another company, but with 2 full months of our improved productivity they will be making the switch as soon as that contract runs up too.

Pros

Fast and reliable service Flexible for use on multiple devices Excellent management controls and tracking Outlook integration No downloads are required! This has made our lives much easier getting the participants to join on time.

Review Source

GJ

Gia J.  
Admin Specialist  
Medical Practice  
Used the software for: 2+ years

### "The Webinars are useful and very easy to learn from "

March 13, 2018

5.0

It allows me to learn from my desk.

Pros

Easy to use. The content is always easy to understand and I find it convenient to be informed while sitting at my desk. The quality of sound is great and the quality is good.

Cons

Occasionally streaming is paused but resumes quickly. Other than that I don't have any issues with the software.

Review Source

VR

Verified Reviewer  
Global Account Director, Strategic Accounts  
Computer Software  
Used the software for: Less than 6 months

### "Great Conferencing Tool"

March 13, 2018

4.0

Pros

I like all of the features that Onstream offers and the clarity of the call was very good. It is a good value for the price.

Cons

I think the UI/UX could use a little work. Maybe an online tutorial that helps with navigation. It is a bit confusing.

Review Source

CW

Constance W.  
head external comms  
Chemicals  
Used the software for: 1-2 years

### "first time was a technical disaster but since then ok"

March 13, 2018

5.0

employee engagement

Pros

easy of use and immediate report available so we can give leaders instant feedback like number of users, etc.

Cons

technical hitch when we first tried so we're nervous each time we launch it that nobody is awake in the US to help us if we have probs

Review Source

KC

Kendra C.  
Planner  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Able to easily set up an interactive talk with audience participation. Great features. "

January 30, 2018

4.0

We were able to host events that got our message out to people and to advertise our presence through social media.

Pros

This product has a great value for the money. It has great audience participation integration. There are a lot of options for people listening; they can ask questions, "raise their hands," and admins can easily watch and interact with audience.

Cons

It can be a little difficult to navigate but once you get the hang of it, it feels easy to use. There is a complex way to enter and invite guests that if you have to start over or get confused it can be a bit overwhelming.

Review Source

VR

Verified Reviewer  
Social Media Manager  
  
Used the software for: Less than 6 months

### "Great product, smooth experience. "

March 12, 2018

4.0

Pros

I found the product very easy to use. It was a pleasure. I've used a few different webinar tools for the courses I take and I this was a good option.

Review Source

PB

Patty B.  
Mgn Director  
  
Used the software for:

### "Our experience with Onstream Webinars"

November 25, 2015

5.0

Onstream Webinars has extensive features and functionality. We loved how we could customize our view, and brand our webinars with our company logo. It's a really great intuitive interface. We were also impressed with Onstream's customer service. The Onstream reps were great at training, answering questions and supporting us through the whole process of planning and executing our event. Onstream makes webinars interesting and fun to watch, which is great for lead generation. We have a lot of detail to communicate with potential clients. We loved how we could use streaming video, infographics, PowerPoint presentations and other multi-media to get our points across.

Review Source

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