Average Ratings

142 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • JotForm
  • www.jotform.com/
  • Founded 2006
  • United States

About JotForm

JotForm, the easiest form builder, helps you create online forms. JotForm Cards is one of 2 options available on JotForm, an online form-building tool. While Classic forms, present questions all on one page, forms created with JotForm Cards ask questions one at a time. JotForm Cards is optimized for increased conversions, and is designed to hold customers attention with vibrant and interactive features, including emoji sliders, progress bars, micro animations, and more.


JotForm Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

JotForm Reviews Recently Reviewed!


Super easy to use form builder

May 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
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Pros: The ease of use, templates available if needed, and that it generates spreadsheets with the data collected for easy tracking. Works seamlessly with PayPal. If you're a smaller business, the free version is more than you need! You can even import forms.

Cons: Adding some of the apps and widgets that they offer is not always as easy as it should be. That's really all that I can say that's negative.

Overall: We are able to send out forms for events and keep track of submissions much easier than any other software.

It has been very easy to implement in my business

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up, easy to collaborate with other programs, easy to edit and add controls. We deal with addresses and customer information so it was easy to make sure data was correct wehn inputting.

Cons: Somethings the features are US based and we cant get the date formats we require on the backend. Sometime's collaborating external programs was not straight forward.

Capterra-loader

A dandy add-on for email design

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have used JotForm for some very complicated forms to use on websites. I also have had excellent success setting up fairly simple forms. There are a few templates that can get users started.

Cons: Designing the complicated forms takes quite a bit of testing. If the form is placed on a Home page, each time the page is viewed counts as a form view which can run your subscription costs higher.

Overall: Makes my life with MailChimp much easier

Capterra-loader

Great form builder!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that you can build anything you dream of. There are so many customizations that allow you to take your form to a whole new level if you put some time and effort into it.

Some things that I find essential:

- easy to use - drag & drop
- highly personalizable
- you can make your forms mobile responsive
- you can apply conditional formatting (for example, you can make one question appear only if the respondent replied in a certain way to a previous question)
- you can use it for file uploads (e.g. CV submission form)
- a wide variety of templates
- great documentation

Cons: I can't think of anything I don't like about it. I used both the free and the paid versions and they're great.

Capterra-loader

Excellent free way to make and use online forms

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: I was able to quickly and easily set up my nutrition assessment forms for my clients. I was able to customize entries and the options were endless. I love that they now do HIPAA compliance. I was able to easily send the forms to clients with no problems and see the results clearly and concisely. I love that the free version had everything I needed.

Cons: One thing that I found was an issue was that upon completing the form I had forgotten to put a submit button and the software didn't do an auto check to remind me to add it and a client had to fill the whole thing in twice.

Overall: Free way to create and send forms to clients.

Capterra-loader

Forms that fly

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: JotForm is powerful, yet easy to use forms. We love that they are mobile responsive and the extensive features they have.

Cons: The price was a sustainability concern for us and the main reason we discontinued our subscription. Otherwise, fantastic forms.

Overall: Forms mad quick and easy

Highly recommend for completing customer-centric surveys

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I use JotForm to send out surveys to customers to get feedback, and it works perfectly. It's easy to make it look nice, and the results are easy to read and download.

Cons: Sometimes there are a few TOO many features, that it becomes confusing as to what you should be using. While that's not a huge con, I'm sure there are capabilities I don't even know about because of this.

Easy and functional

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like very much that jotform include the payments gateways on a free plan. This feature on ALL the .others forms solutions softwares is included in paid plans.

Cons: I think that jotform has to improve on form design. In this aspect solutions as Typeform take an advantatge.

Jotform is a "just works" software.

Apr 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am not an absolute professional in terms of computers, I build my websites for my work (Kraulkurse, Aquakuse and Triathlon Coaching) and everything in connection with it. I have only used Jotform as a contact and registration form and am very satisfied with it my modest ratios are enough for the free version of Jotform.
Recently I also tried a survey with Jotform. Maybe there are better alternatives here, which are completely specialized in surveys, but here too Jotfrom is completely sufficient and I can even use it to display the results of the survey live on the website. This is a feature that others might have, but I found it only at Jotform
For me, Jotform is a very good and reliable tool.

Cons: The available space, the number of forms, monthly form views, total form submissions and monthly form submissions is limited,

Overall: Nothing.

Great value and easy to use.

Apr 24, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Very customizable. Can be used for sales, lead forms, e-commerce, and SO much more. Very easy to use and easy to learn. Great value also!

Cons: Zero customer service if/when you need it. Also, none of the templates are super visually appealing.

Overall: Easily created forms, lead submissions, and the ability to easily embed forms on my website. Overall, saved money by offering efficiency.

Great product if you have to have electronic forms

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Builder is fairly easy to use, most of the necessary items are easy to add, identify and implement. Easy to place with customized link on website, facebook page, etc.

Clean, easily identifiable labels, and very customizable as far as colors and look.

Cons: They keep changing the pricing point. If you have a subscription, you should not be subjected to price point changes until your subscription is up for renewal. Latest update almost doubles what we were paying.

It's not easy to have forms sized automatically for each device. Should be easy option to "Size for Mobile, tablet" option vs having to implement code. This software is designed for novice users, and not coders, so that change is imperative.

Overall: Ease of use, once you build, you can modify and implement changes very easily.

I absolutely love this software. I use this when building websites custom forms and it has it all

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The features are great. The software is very easy to use and is very convenient. They store all of your created forms in one place and editing updates the form wherever you have it hosted.

Cons: I don't have much that I do not like about this product. I would recommend it's use to anyone needing organized professional forms.

Great online way to create various forms, questionnaires and feedback forms.

Apr 19, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and access with a good degree of options for creating what you need. Easy to disseminate or to add on a website.

Cons: Somewhat limited in the capabilities on how and what you can add, and there is currently no intelligence that allows the user or creator navigate to different storyboards. No smart logic.

Jotform is a great program and simple to use.

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The price is great for the amount we use it. Also, it can be downloaded as a pdf. This is important for our school since we typically need to create forms and then share the results.

Cons: We use this program a great deal in our school but we can't put our logo on the top of forms. Since many of our forms are sent to those outside the school we wish we could identify ourselves better.

Great Product, but nickeled and dimed to death.

Apr 16, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Versatile, Covers many payment provider API's. Easy to implement and get a form up and running. Easy to update and edit.

Cons: As of May 2018, they are now limiting the number of payments you can take online, on top of charges and fees from your credit card payment processors. I'm a small company, and I feel I'm being punished for taking payments. I don't care for the model and will be looking for a jotform alternative.

JotForm is ideal for online inquiries and simple booking system

Apr 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Simple and easy to use. 2. Drag and drop of the form fields are very easy. 3. Conditional logic is powerful. 4. Adapts to new technology trend eg. responsive design. 5. Easy to integrate into your website.

Cons: 1. Sometimes form does not work properly. 2. No data report customization. 3. Some plug-ins are not totally controllable.

Works well on it's own, way more powerful when integrated

Apr 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: If you just need a way to include a form on your website (how I use it) or for another online purpose, JotForm works as advertised right out of the box. It's versatile enough to be used as a contact form, or a detailed survey or questionnaire. No need to mess with HTML code either. Simply copy and paste and your form is available for others to use. I personally use Wordpress, and their WordPress integration is a game changer. Once you install the plugin, it connects to your JotForm account and will allow you to pull in any form you've created to display on your page.

Cons: Some advanced functions require a bit of tinkering to get right. For example, you can enable encryption for your forms, but make sure you keep the key you created. If you lose it, you will need to create a new form. This isn't a dealbreaker, just something to be aware of as you create your forms.

We use Jot Form for our event site reservation form.

Apr 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The templates are nice and it is very easy to personalize the forms. There are many widgets and integrations to use to make the form function for your purpose. Whenever we have had issues with our forms (maybe 3 times in the last 6 years I have used them), the customer service is very quick and receptive.

Cons: Every issue I have had with JotForms has stemmed from a user-end error. The software works perfectly well for our purpose.

Beautiful forms quickly

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The forms can be as simple or as complex as you want them to be. You can embed them into a website, set them up with a landing page, set up an auto-reply email. It's quite easy to use and makes nice looking forms without too much extra work.

Cons: The help on the website is convoluted. It can be difficult to find what you need in the pages and pages of forums and FAQs. Sharing files with a coworker or partner can be difficult. It can be complicated to get your form looking exactly how you want if you deviate from the templates - the setup is overly complex for formatting.

It was a satisfactory and easy experience, but I didn't accomplish all my goals.

Apr 05, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a good tool to automate and very easy to use. It allows collect data for internal satisfaction of any topics and have an easy way of payment. It is so versatile that allows you to edit questions and combine with other apps. Have a lot of templates very pleasant for the coustumer.

Cons: It would be helpful if you had different options and each one have another question to unlock, according to the response, and the others that you don't need, desappear.
You need an option that allows me to resend the form later to the ones who completed, and let them modify.

Overall: It makes easy my work and allows me be creative on the design of my forms.

Perfect solution to build an online form with no coding skills.

Mar 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, plenty of robust features to make even a relatively complex form come to life. It really helped streamline inner-office requests. And the sales team was really pleased with the functionality. Overall a great solution for our needs.

Cons: Free version scaled back notification emails from three to one (1). That put a wrench in workflow management, but the subscription fee isn't too high.

We use to collect visitor information on our website

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It allows to create beautiful forms and don't worry about databases, interactivity - everything works as expected.

Cons: The number of forms is limited, not so easy to use - I had to spend some time to figure things out.

Overall: Easy to use forms for our website.

Great for applications

Mar 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I needed a way to create a customizable application link for potential employees. I was able to accomplish all of my fields and make it look nice and professional with the use of the website/software.

Cons: Think there is a maximum number of files that can be submitted for free so I may hit that at some point.

Capterra-loader

jot form is a very good software someone should use.

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Designed to build forms for your website flexible enough to make anything from a simple contact form to a detailed, multi-page survey simple and fast to use, so you can build a form in under 5 minutes built to work in any website.

Cons: Form apps tend to be pretty similar, with the same dozen form fields, drag-and-drop editors, and basic themes. And most save your form results in the forms

Overall: Flexible enough to make anything form a simple contact form to a detailed.

Jotform is fantastic... but.

Mar 20, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Jotform works fabulously. The forms are easy to create, easy to use, and look beautiful. Even a notice can build customized forms that can be added to nearly any website or page to collect information or files. As an author, I've used them for contests, newsletter signups, raffles, and ARC book requests. Support is done via a forum, but they are quick and usually extremely helpful.

Cons: For all it's perks, Jotform has sadly gone the way of many companies lately... all about the money. Prices were consistently increased while amounts of form entries were lowered. Suddenly they decided to start charging us just for form VIEWS as well, so those that had forms on our main page for newsletter signups had to move them to another part of our website, or run out just because people viewed our webpage. They quickly grew too expensive for small indie authors to use. When the nickel and diming got too much, I sadly had to move elsewhere.

It was great until they changed the service we had prepaid for and now to get the same service will cost us 7 times as much!

Mar 16, 2018
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The service works great. It took a lot of time to figure out how to make everything work. Once we did, it has been a great tool.

Cons: The company does not honor their agreements. Our nonprofit service organization of over 190 members started using Jotform a little over a year ago. We prepaid for 2 years and invested hundreds of hours to build about 30 forms that we use for club administration and fundraising. It worked wonderfully! Then Jotform decided to change the service they provide. Instead of unlimited payment processing that we already paid for, we now only get 10 payment transactions per month. To get unlimited (which we paid for) will now cost us 7 times as much! What kind of company does that to a customer that has already paid for a set service? And even more important, will not reply. Is it possible to have a real person call me?

Great product to use and great integrations

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: creating forms is really straight forward and user friendly. The integrations make logistics for our club very clear to follow for administrative staff and record keeping. The mobile friendly integrations and signature widgets have worked really well for our uses too.

Cons: I'd love to see a carbon copy style of submitted forms that we can export and store for records. Our primary use of this platform is for waiver submissions, but so far we've had all of our insurance companies accept the form data style of submission that it is now.

Excellent, it allows me to create forms in a very simple way, without the need to code a line.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like most about this software is mainly that it allows me to create forms very easily, without the need to code a line, also the convenience of just dragging the elements and placing them in the work area to start using them.

Cons: I like least about this software is style, seems to me little formal and attractive, otherwise it is very practical.

Overall: The benefits are multiple, they can be YouTube data formats up to photo presentations. Among the types of forms that can be easily found: contact, reservation, to upload files and even event calendars.

Allows Leads to Easily Send Messages 24/7

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: All and all this is a great product and I recommend it to every business owner I meet.

Pros: JotForm is not only extremely easy to use, it is also my companies top lead producer. The forms are easy to create and to make specific for your companies needs. I created specific JotForms for different pages on my companies website and it was a game changer. I receive 5-10 leads each month from the JotForms and it is probably a 75% conversion rate at that point. I know that sounds like an insanely high conversion rate but it is true.

Cons: There isn't much a dislike about JotForm but I guess my only complaint is that it can be hard to figure out at first. It could be a bit more user friendly.

This is Worth Checking Out

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I needed a last minute solution setting up a form within my storefront. These guys offered the perfect solution which also included API settings to my MailChimp account. The drag and drop features make it super easy to organize a form within seconds.

Cons: I would like to see a character limit on entering international phone numbers. That field provides an opportunity for spammers to go beyond the desired number.

Manage and use the application in the company, to conduct internal and customer surveys

Mar 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a very good tool to automate the process of sending and collecting data for internal satisfaction surveys and those that are sent to the client once each project in the company has been completed. It allows you to modify the CCS of each form, which allows you to customize it to the company's standards. You have a good option to generate the analysis reports of the survey result. It allows you to condition questions which makes it more versatile. It integrates with many applications and with the website of the company.

Cons: You need to have an option where using the option of individual choice you can repeat several fields on the same question, for example: add another study ?, by indicating that yes, I can request the same fields that I had already filled and saying no , move on to another question.
It would be ideal to have an option that allows the user after completing the form, modify it at any time, this because there are forms in the company that must be updated (add more information to the one that was initially had).

Overall: Improves the process of preparation, sending and analysis of surveys and any form in companies, is adaptable to various needs and is adapted to the image standards of the company. For users it is easy to use, it is very intuitive.

Useful software

Mar 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was tasked to look for a form software... and Jotform was selected because of how quickly I was able to create a form and put it on my client's site. (literally a few minutes.) I didn't even have to teach my client how to use it. It was just super simple and clear.

Overall: Easy form making!

Great Form Tool

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Jotform makes it super easy (and dare I say it - fun!) to put together forms. I have used it to build maintenance request forms, guest surveys, and various other request forms that guests might fill out. In the years I've been using Jotform they have improved their interface, made their form builder more user-friendly, and made it easier to add conditional logic to your forms - win win! I have had no problems adjusting the look of my forms, and have been able to easily add them to web pages when necessary. I also love the options for sending email notifications when a form is completed - this is really great to keep our team informed.

Cons: Jotform has reduced what is available in their free plan, but really you can still do a lot even if you don't have the budget to invest money in it. And if you DO pay for a bit more then you've really got a lot to work with. I can't think of anything else to complain about. So far I don't think I've come across anything I wanted to do with Jotforms that I couldn't do.

Capterra-loader

Absolutely a great Service Online - Easy to handle - User Friendly - really flexible

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to set up a form and you have a lot of functionalities. There are a lot of templates, so you don't waste any time to find the right example for you Form

Overall: I didn't need to program forms on my own for the simple website I realize. It had opened also my horizon and gave me a lot of new Idea's

Easy For Business & Clients

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: JotForm is very easy to set-up and use for both the business and their clients. Everything is customizable so it can really be tailored to any business type.

Cons: I often need to google how to do some of the customizations that I'd like to make, but always find the answer and it's linked back to the JotForm site.

Poor, unreliable, appalling customer service

Feb 28, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: nothing, we were happy with the form and so paid for a subscription, Jotform cancelled with no warning or explanation

Cons: Cancelled a paid subscription and deleted all forms from seperate websites without warning or explanation, no breach of Ts & Cs by us

Beware Appalling Customer Service and if you inadvertently break their rules, they throw you off and remove your account & forms

Feb 28, 2018
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: reasonable forms, reasonale widgets and gadgets. Clumsy interface though. Appalling customer support

Cons: I had a form which they called spam, though it was sent our own members who had registered with us on our website and telegram app Without warning they blocked my account, cancelled my subs and sent me an unusable link to re-register I lost all my work if you are a serious business do not go anywhere near this company They act like they are the internet police

Capterra-loader

Super Helpful for My Web Design Clients

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I primarily use Jotform for a client questionnaire I send my web design clients, and it is super helpful. Rather than expecting them to know the answers to all kinds of questions about their branding, desired functionality, etc., I'm able to send them a form that covers all the bases and allows room for extra topics I didn't cover at the end.

The form has a great drag-and-drop UI, with options to make radio buttons, dropdowns, text areas, etc., and you can disable irrelevant questions before you send it to a client while not losing that question on your

It's easy to duplicate forms, limit forms to only certain users, review old forms that clients filled out, etc. And it's been free for me (I only send a few a month, since web design is my side hustle).

I haven't needed to reach out to support, so I can't comment on that front, but the fact that I haven't needed support speaks volumes to the functionality and reliability of Jotform.

Cons: Similar to Mailchimp, I wish there was the ability to see who has opened the email once you've sent the form. I've sent forms to clients before who seemed totally on board, but they never filled out the form and I wasn't sure if it was even received and ignored, or maybe the followed the link but didn't fill the form out. I also wish there was a way to view the client's answers in (somewhat) real-time, so that if they fill in one question, I can see that, instead of having to wait for the entire form to be submitted.

Overall: It makes it easy to get answers to complex questions from my clients. They feel relieved that they don't have to answer a plethora of questions over the phone where they aren't really able to sit down and research how they want to answer. A lot of web design hinges on good business planning, so I appreciate that I can offer my clients a more convenient way to prep for their website build.

Excellent! Great features, great support.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has the most form features out of every one I've used! It was the only form builder that I found that could effectively manage event signups with limited spots. I contacted support when I had a problem with a widget and they responded almost immediately and put their team on the problem. I also love the customization options available!

Submissions made easy

Feb 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used Jotform for JCI Michigan and JCI USA for there trimester and yearly submissions. It has made integrating our Drive for submissions a breeze which in the end helps multiple people have access to review. The user interface is simple and friendly. While the back-end is clear to set up.

Cons: Needs a office 365 plug in as another drive option that a lot of people use as well, rather than having to use a third party in between.

Capterra-loader

I use JotForm to process wholesale orders from clients - and it's perfect.

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the past I had been using another form-making service to process wholesale orders from clients on my website. The forms always looked unprofessional and scared away clients. JotForm has completely changed that - allowing me to easily make gorgeous forms and even keep track of replies via their mobile app.

Overall: I have been using the platform for about six months. It has helped me grow my business and do so in an aesthetically pleasing way.

Great if you put in the time.

Feb 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: User friendly and easy to create surveys/forms. Lots of additional conditions and functionality available if you put in the time to learning and designing the form.

Cons: Not the most visually appealing - either from the designer side or from the ultimate consumer side.

Very nice tool for creating online forms. Cards layout is very appealing

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Building forms is very easy in the form builder tool. There are large diversity of form elements, questions, themes etc.

Cons: I couldn't name any specific disadvantage for the tool. Maybe the reporting tool. It could be better.

Jotform has been great! I use it for everything!

Feb 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Jotform is a flexible and easy way to collect data. The software is drag and drop. There are many great widgets for different types of data collection.

Cons: Reporting could be made a little simpler--the visual report builder is cumbersome and hard to use...

I wouldn't be able to run my business as smoothly as I do without these forms.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user-friendly with many options - the only limit is your own creativity. You can customize the form to suit your brand in the designer section. Numerous automated email responses.

Cons: Recently the price upgrade doubled and the number of free forms allowed was reduced - this has placed limitations on what I could do with JotForm purely because I cannot afford the monthly fees.

Overall: People interested in my services can be linked from social media directly to jotform and then into my inbox. Saves a lot of time in that I don't have to keep checking my Facebook posts and manually adding/sending emails.

An Excellent Form Maker with cheaper alternatives available.

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is incredibly flexible and easy to use with a straightforward drag and drop interface and a plentiful set of widgets allowing you to make everything from data acquisition to payment forms.

Cons: Unlike some alternatives, it's a bit disappointing that there is no unlimited submission tier available and the tiers available are a touch pricier than I would like.

Overall: It allows us to build nearly any forms we'd need that are beyond what Google forms are capable of.

Does exactly what I need it to do

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service helped me figure out what to do when I was busy with the initial set-up and I really couldn't have done it myself

Cons: Don't like some of the templates. And not all of them could I figure out how to change, so I kind of was stuck with them.

Overall: Good forms of my website

Capterra-loader

Awesome FORM Builder!!

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I was searching for online solution which has all the features for surveys and form making with readily available templates.

Jot Form fulfills all the requirements, it has great embedded integration with shopify and other platforms as well.

Simple and easily available templates. we can add more customer fields which are they have already integrated with online forms.

I was purposely searching for Video upload option through form and it has that facility.

I liked this platform and you should try this. It is very cheap as well.

Cons: I couldn't found much cons for this but having said that there are limited default designs/ templates available for paid version as well.

Supports is bit slow which cause delays in resolutions.

Overall: This is good alternative platform for online forms like we used for one of our campaign in which we used it for nomination template.

It was successful and you can definitely try this.

Our switch to JotForm

Dec 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We wanted an easy-to-use form builder with lots of features at a reasonable price to create forms to gather information for our customers as well as internal communications. We had been using Formstack for the past year or so. Formstack has an intuitive UI that produces clean looking forms easily with most of the features we needed at the basic paid level with helpful, prompt email support. However, we are now able to get even more features at a lower price still with great email support from JotForm. Their seemingly endless number of Widgets (included with our account, even the free trial), provide far more features than we could have ever gotten with Formstack even with paid add-ons. You can even fully edit forms on mobile devices. We were already planning on making the switch, but signed up now with the 50% off deal and saved even more.

Just what the doctor ordered.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, intuitive interface with lots of ways to customize forms. Really like being able to do digital signatures, collect data , store the data and retrieve the data.

easy to use

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can navigate around all build and settings within each form. I have the option to input diffent conditions as per user

Cons: a little pricey for upgrades. I feel the submissions should be limited per user, such there should be options of 3 to x amount submissions per user

Must use JotForm !

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Jotform for several years, they are always adding more features and its so easy to create your forms, this is a MUST have service.

Cons: some minor bugs here and there, but not really a deal breaker, if you need to create custom made forms you need this.

Best free submission form for your website

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I will always be an advocate of free services. But in addition to being free, it provides great value through pre-built templates and ease of use. You can customize the forms and create multiple versions to satisfy the various needs of your website.

Cons: Unless you upgrade, sometimes they'll throw their own branding on your web page or on the thank you page. I'm not a huge fan of that, but if you upgrade you can get rid of it and also add more helpful features.

Capterra-loader

JotForm is the best way to gather information from anyone, for anything.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how customizable JotForm is. You can get it to do anything you want, with as many custom conditions as you want. We use this for both external-facing forms like job applications, and internal forms like incident reports and expense reports. I love that you can not only receive an email for every completed form, but also easily download a PDF of each one or download a spreadsheet summary of all responses to date. Or better yet, you can have JotForm deposit all of that straight to Google Drive for you. The form features are very robust, and I'm constantly taking advantage of new ones. For example, we have a very long form that users can choose to save before they submit it. I've set it up so that they get an email reminding them to go back and complete the form later. I also use the e-signature feature, the "upload file" feature, and I'm constantly setting up show/hide features. As in, if someone answers "Yes" to question 5, hide questions 6-9. JotForm has added a cool new feature to make their email notifications dynamic, so that only questions that are answered are included in the auto response. It's wonderful!

Cons: I wish JotForm did a better job with compiling survey data. The feature to graph your results is buggy and looks strange. I was able to easily download my survey responses and create my own graphs in Excel, but I don't think JotForm would be my software of choice for another large survey (we've only done one so far). I also wish JotForm offered the option to have a default email formatting style. As it is now, I have to go in manually to each email template on each form and add our logo and other formatting.

Overall: JotForm makes our team much more efficient. We're able to streamline processes that would normally take our team a lot of time to complete. For example, rather than posting a job application and combing through all the CV's that show up in our inbox, we're able to use JotForm to host the applications and easily view the submissions in one grid. We can also designate which team members should receive certain applications, so that everyone is notified in real time and there's no need to go through and forward messages. It's been so helpful to us, and I can't recommend it enough for automating processes.

Fastest and easiest way to create forms I've ever found

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE all the integration and theme options available for use with JotForm. It doesn't seem to matter what information you need to gather from a customer or how you want to store/receive that information - this platform can easily handle it. The conditional logic steps and options are also extremely useful in creating perfect scenarios for every customer and condition.

Cons: I am not a fan of the huge gap between a free and paid account. I would also prefer that ALL their themes were free when you subscribe, instead of trying to charge people for a theme.

Overall: Quick and easy forms of ALL kinds for ANY occasion.

JotForm makes life so much simpler

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: JotForm makes everything so much simpler. A task for work that use to take 10-15 minutes now takes our employees less than 5 minutes. JotForm is VERY user friendly and makes everyday business much more bearable.

Great range of features

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to get started creating forms and email alerts As you get better the product has a lot of capabilities Widgets keep getting added to do very specific tasks Integration with all sorts of applications expands functionality

Cons: Only con is that it cannot access an external database to query data. There have been times I wish I could reference data so it can be always up to date, rather than having to remember to update selection lists.

I know with Jotform I can handle any type of form need.

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how many power features are available. Their pricing is super competitive as well. Styling forms is much easier than competitors. The ability to group forms into folders makes it really easy to find the form you're looking for.

Cons: Some of the UI feels a bit clunky. Many of the integrations don't include much documentation, so it can be "trial and error" to figure some things out. Support is helpful, but there is no notification when someone has provided an answer to your question.

Overall: Setting up advanced multi-page forms for clients is super easy.

Great tool for creating forms...and it's easy!

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was able to create and customize a form in minutes. It is easy to make modifications and it looks great on our site. I'm so glad I found Jotform.

Cons: I wish I could customize the layout of our form a bit more. Elements are stacked single-file, but I'd really like the ability to drag some side-by-side.

Quick, clean and innovative

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like its integration abilities with google and more so it dynamic design, you can literally build a form for anything that looks smart

Cons: whilst the forms and integration are great, if this has proper element of workflow this would be incredible

Overall: created an attractive data capture capability

Very good product for your money

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Jotforms is pretty easy to use and has lot of features to automate your process. It is not just for forms. I was able to automate some of my back office work using Jotforms. thanks to that.

Pros: Easy to use and lots of feature

Cons: Sometimes slow in displaying data

Recommendations to other buyers: Give a try. you will definitely like.

Easy and productive

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Jotform you can integrate forms with google sheets. With this way you can easily create all the databases needed for our business.

Cons: The prices are slightly higher than the competitors, although it offers many more features. Other negative aspects I can not find.

Overall: Productivity, customer contact, time savings.

create a Jotform is very easy

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Other good themes for my Forms and very easy to change all of this in a great package price that you won't get on other options, for what I consider this one of the best value.Jotform is great. I've been using it for years for multiple uses over a variety of different websites.

Best Form online

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Give best access at finger tips. Anyone can make forms. Customer friendly website. I'm enjoying the services since 2 years.

Pros: Give best access at finger tips. Anyone can make forms. Customer friendly website. I'm enjoying the services since 2 years.

Life saver to my daily business process

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Jotform is a very easy and simple online form that simplifies my business process on a day to day basis. It captures my customers data with simple ease and even allows us to take payments.

Cons: The service has been extremely valuable to us, the only thing I initially felt was abit tight was the amount of form views however once you upgrade your plan to Bronze the monthly form views rises to a considerable 10,000 monthly views.

It's great, until you need support

Jul 24, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Jotform is pretty easy to use and set up decent looking forms that you can embed. Our non technical team members have been able to use it.

Cons: Recently, we stopped receiving our forms, mysteriously. We have a paid account and I contacted support which is e-mail only. Apparently, their idea of support is blame Google and shrug it off. Through the course of 4 e-mails over 3 days, we've whitelisted their IP's in our G-suite admin settings, updated our MX records, etc. done everything they've asked over the course of 4 or 5 support requests. We've used G-Suite (Google Apps) for 8 years and never had a problem with Jotform. The messages aren't in our spam folders. Their promise to escalate the support, never materialized. Products are only as good as their support, and they basically don't have modern support standards.

Best form builder in the market

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Jotform is easy to use, the widget available on jotform makes the form cleaner and shorter, the reporting tool is also great it provides easy access to data, and it provides option on how to extract Data, really convenient and really easy!!!

Cons: i hope they could add more submissions on free plan.

The people at the help desk are very helpful

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The service. Knowing I can always turn to the service professionals and they will do whatever it takes to help me.

Cons: Some of the forms are blockey and I'd prefer to be able to customize them. I can, but it's cumbersome

Overall: interaction with customers

Truly amazing and extremely easy to use - Loved it!

Jun 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the overall features are just amazing! I was exploring options to create an online form and I had dedicated an entire day thanks to Jot forms I could finish up my task in less than 2 hours!

Cons: Limit on submissions! I think the free version should have more features and storage! There could be better deals for the small size companies!

Overall: Analytics of the forms created! My reporting to the top management on the number of registrations became extremely easy!

Very Useful

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Jotform helped our company build database through surveys. This automation process really helped us significantly, completely going paperless in just a day.

Cons: I wasn't able to contact them directly and negotiate on a the package. It would have been nice if the product is flexible to client's needs.

super easy to use

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love how easy it was for me to develop my own surveys. As well I have almost 100% response rate, so it must be easy for clients to fill out

Cons: The fees associated with the lowest package; I do need the service but wish there was a lower package I could chose from, but above the free option

Overall: Clear client feedback on services they require

Forms in a Flash

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love this product and use it frequently for e-forms. The advanced set up options are great and the product is user friendly.

Cons: The only con I have is regarding the ability to change form set up. For example , we could not figure out how to display information in columns.

I was blown away when I found JotForm. Had been looking for a software to handle my needs and found JotForm.

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I feel that this is the best form thus far, which has the needs I have been inquiring for, for months. Nothing I found worked for me, but then I found JotForm and the rest is history, so to speak.

Its a cheap product with basic abilities.

May 16, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: The product meets our basic needs, cheaply. We are a non-profit so we need to be able to utilize forms but don't have a large budget to make them fancy.

Cons: Absolutely no customer service available. User accounts are extremely confusing within the same company, if I create a file and share it, instead of sharing the file it creates a new folder in my colleagues account with my name so that they have to remember that I shared it with them in order to locate the file. Our administrator left the company and we have not been able to recover anything from her account because Jotform's customer service is non-existent.

Overall: None

FANTASTIC

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: At first I tried the free version for a few months! Now I can't work without Jotform for a lot of marketing campaigns! The customer support is always available to solve all my dubts!

Cons: NOTHING! IT'S REALLY GOOD! Probably it will be useful a "design page" with more layouts, pictures, cliparts, fonts!

Jotform is really great

Apr 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Jotform is really great tool to create tool. Very easy to use compared to other tools. This is highly recommended by me

Cons: None. All features of jotform is really amazing. Congratulations to the team of Jotform. You are a great help to us.

Jotform makes my life easier!

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy for others to submit registrations, orders, etc and I don't have to register & take peoples info by phone or email any longer like what was done in the past. I love Jotform!

Cons: I can't add rows to enter more submissions on the back end like I used to be able to on FormsCentral

Great product.

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Jotform has been very useful for our camp. We used it for registration for the summer, RSVP for events, and our online camp store. Really easy to use.

So far, so good

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Solves the problem of setting up a registration pages where attendees can pay. I don't have to recreate the wheel and create a website page from scratch.

Cons: Nothing.. so far, so good. I've just started using JotForm so will have to figure out how to maximize all options.

The best online form so far

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, free with getmore features

Cons: More feature options on the form

Overall: This is yet the most economical and most convenient online form you may need for all your personal or business needs. Strongly recommended!!!

cool, but hate the prizing.

Mar 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: cool, the personalization. and it's easy.

Cons: the limitations for free member

Overall: i used another form app, but it's often working as well as I use this app. but actually I hate the 100 limitations of free member :(

Recommendations to other buyers: no

Easy to use!

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is my first time using JotForm and I absolutely love it!! It is so easy to use and fun! Thank you!!

Awesome and Easy

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Jot form allowed me to create a fantastic system on my website for clients to use which cuts out the email ping pong and makes my sales process faster.

The system was created entirely on Jotform simple platform.

Thanks Guys.

Powerful tool with great support and easy to use

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: You can create a form in minutes. Excellent online support and the techs really take the time to understand your issue They continue to add features Excellent integration with other apps like google, zapier, etc.

Cons: Sometime I find a situation where I would like to query existing data and retrieve the record, but I know this is not really a database access tool. I've found creative work-a-rounds.

Super complete and easy to use

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I got all my "data entry" done with jotform, even my payment forms, because they got all the widgets necessary.

Offline would be better

Feb 07, 2017
5/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of use.

Cons: Can't use it offline.

Overall: Jotform would be awesome if you could use it offline. Its easy to set up a form. I wanted to use my form on a soccer field (player info), but I can't use it offline.

Great new UI

Feb 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the new UI and ease of use.

Cons: not enough free themes

Overall: Jotforms is very intuitive and allowed me to easily create forms for my new website. I love it! The conditional logic is easy enough to understand and works very well.

Very happy with Jotform!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Jotform's customer service is great and they helped me put the forms into my website so they look professional and fit in well.

An easy to learn easy to apply app.

Jan 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use forms quite a lot in our fundraising work. Jotform is very easy to use and has the ability to be customised so that even complex relationships can be established. And you can dress it up very easily, to make it look and feel the way you wish.

Pros: Easy to use, economical (sometimes free), customisable

Cons: None. I have found it simple and intuitive to use

Recommendations to other buyers: If you need a simple well thought out form to contact your customers, and keep records, this is it.

Great Form Creator

Oct 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I reviewed several form creators when I wanted to automate the food ordering process in my company. Jotform was far the best, especially when its came to usability and the conditional logic that is found in the service. Its easy to create logic for various purposes. There are several options available, and JotForm has several pre-existing conditions, and allows the flexibility to create your own equations for whatever business need there is. I managed to create a usable form in less than 1 hour, and I was unable to launch the form and garner reviews fairly quickly. I like the speed of the website hosting mechanism. The loading time of forms is optimized, as forms that are created and links that are shared are quickly loaded on whatever device is used. There is also a useful confirmation page after each form is submitted, ensuring users are aware that there answers have been submitted. All in all, a good service, specially if you are looking for a quick and fast method to collect data or create forms without having to program or invest in creating a website.

Pros: 1. Easy platform and straight forward usability 2. Good options on conditional logic 3. Quick hosting and great back-end 4. Lots of template options

Cons: 1. Too many features, can get overwhelming sometimes

Recommendations to other buyers: The free version is great for testing and getting your hands used to the system, but you will need a subscription if you want to do serious submissions or for medium to large data gathering projects.

Fantastic Tool

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I wanted an easy to use tool for collecting entrants and subscriptions. I wanted a straight up tool that did what it said on the tin and most importantly had up front pricing plans.

Pros: Easy to use Does what it claims to do Reliable Added Features I had not expected suitable for novices right up to the pros.

Cons: Some of the forms can look a bit basic - but they are the basic forms :)

Recommendations to other buyers: Try it for yourself and see, you won't regret it.

A great working tool

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Use this tool every day and it helps me to organize activities in my workplace, contributes in personnel management and monitoring results, this tool is the best!

Pros: easy to use interface, the ability to attach files, the possibility of sending report in several formats, alerts for emails and etc

Cons: The free version has a small number of monthly shipments.

Recommendations to other buyers: I recommend using this modern and versatile tool.

The best for Forms

Aug 29, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I use jotforms in all my sites, it is the best tool for creating forms, what I like most is the possibility of integrating the answers to google drive

Pros: several tools very easy to use Integrations

Cons: Você quis dizer: poderia existir mais modelos de formulários responsivos there could be more responsive models forms

Recommendations to other buyers: recommend the Jotforms is the most complete tools for creating forms

Works great!

Jun 30, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This works great for photo events, having people send in submissions. They find it easy and quick to do. Setting up the form itself was simple it didn't take any HTML or coding knowledge at all, and it was easy to sort it and add

Pros: Easy to handle, works great for photo submissions. Integrations are nice.

Cons: Space limits are too low. We should be able to offload submissions to Dropbox or Onedrive without taking up space on Jotform so our users aren't constantly being hit with the "out of space" warning.

Its been great help

Jun 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I found out about jotform via a google search and I must admit its the best I have ever used. I wanted a form to put on my company's facebook page and this did the trick (there was no 'add Facebook tab' at that time). With time I have grown to like jotform very much, when I run into some problem with my form so time back, the support was amazing. Quick response from the team and community. I love this and will recommend to all my friends.

Pros: 1. Easy and quick to use 2. No css complication for noobs like me 3. Its free to use (with my type of usage) 4. Widgets.....I love them!!

Cons: 1. I think its quite expensive, I have not upgraded but I did see 9.99 Euro/month.

Excellent Online App with EXCELLENT Support

May 30, 2016
5/5
Overall

Comments: I started using JotForm when Adobe decided to pull the rug out from under me and the rest of its users who were creating forms. Long story short, I wish I'd known about JotForm long before that happened. The app is VERY easy to learn, but the best part is that the support is ABSOLUTELY PHENOMENAL. My first experience with their support team was when I was a newbie having problems with a form. They not only told me HOW to fix, but they MADE A TEMPLATE FOR ME AND HAD ME CLONE IT INTO MY ACCOUNT! These guys are the best! I can't say enough about them! If you do 1 form, 100 forms or 10,000 forms a month YOU NEED JOTFORM!

Pros: Outstanding tech support Easy to use drag-and-drop to create forms Easily customization of forms Email notifications and confirmations to clients Easy to use CSS interface Previews of your online form

Cons: Rare glitches where you may have to refresh your page CSS sometimes has to be saved more than once (The biggest con is not having this app)

Amazing!

May 19, 2016
4/5
Overall

Comments: Super useful to look for what people need and to provide them the solution. The reports are easy to understand and their aesthetics are incomparable.

Pros: Dynamic, easy set up.

Cons: the initial cost is a bit hight to try more tools

JotForm is quick and easy!

Apr 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Jotform is a quick and easy site for creating forms. I like the data collection but i wish i could select certain submissions and print them individually. Other then that jotform does what i need it to do. Other sites i have used cost too much an tend to have email issues.

Pros: Easy Quick Affordable

Cons: Submission management needs some work

Very good product

Apr 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Jotform is great. I've been using it for years for multiple uses over a variety of different websites. Going on about 5 years now without any issues. 10/10

Pros: Great customer support, great forms.

Cons: Perhaps the price is a bit expensive.

A+

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: This application is very easy to use and also are flexible, user friendly and very allow to do forms with very fancy results. So happy with the form...

Pros: Good GUI, stable, easy to use

Cons: Work without internet (like a local version that can be synchronize with the cloud)