# Page 11 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2893)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 11 - Reviews of Jotform

## Showing most helpful reviews

Showing 251-275 of 2893 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MO

Manuel O.  
Vermittlung von Verträgen  
Telecommunications  
Used the software for: 2+ years

### "Sehr Zufrieden"

September 10, 2025

5.0

Generell Super Sache, da es bei sehr vielen Anwendungsfällen hilft. Sobald etwas neues ansteht, stellt sich schon die Frage, wie kann man Jotform dafür nutzen.

Pros

Das es so viele Möglichkeiten gibt! Sehr gute Logiken, wenn man etwas Exel kann, versteht man die Logiken im Hintergrund bei Jotform auch sehr schnell.

Cons

Gewisse Sachen könnten mehr in die Sprache Deutsch abgestimmt sein, wie z.B. E-Mail Benachrichtigungen

Review Source

Response from Jotform

October 26, 2025

Hi Manuel, Thanks for your positive review. We're glad you find our platform easy to use. Your feedback means a lot to us. If you're looking for a feature to make your form available into multi-language, check this out: https://www.jotform.com/help/298-how-to-make-your-forms-multilingual/. It is also possible to send different email notifications based on the language selected by the user on the form. Here's a guide: https://www.jotform.com/help/334-how-to-change-email-template-based-on-the-language-used/. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact page: https://www.jotform.com/contact/. We'll be happy to help.

EK

Erik K.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Jotform makes collecting client input easy and organizable"

May 4, 2026

5.0

Inexpensive, user friendly, effective, efficient way of capturing prospect information or client feedback in an organized and structured manner

Pros

Incredibly flexible and easy to use. Customizable URLs make it user friendly. Calculations are great

Cons

Generated PDFs are not editable but this doesn't prevent me from using it. I'm very satisfied with the product

Review Source

Response from Jotform

May 26, 2026

Hi Erik, Thanks for your positive review. We're thrilled to hear that you find our platform both flexible and easy to use. It's great to know that features like customizable URLs and built-in calculations are making your experience more user-friendly and powerful. If you're referring to the submissions PDF, you can customize it in the PDF Editor so you get exactly the desired PDF layout you want when you download them. We have a guide here: https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report/. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

TO

Trinity O.  
Executive Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Jotform is your go to for ease of use and saving time"

November 5, 2025

5.0

Overall I am pleased with Jotform and would highly recommend the platform. If you too are running a business and need time-saving ways to create forms, this is your go to.

Pros

In running a company and where time and convenience is key... Jotform has been our go to. The platform is easy to use, offers great templates and form customization, and overall saves me precious time.

Cons

Would love more freedom of customization and the option to set up different payment options (like Zeffy) for nonprofits.

Review Source

Response from Jotform

November 29, 2025

Hi Trinity, Thanks for using Jotform. We're delighted to hear that our platform has been a reliable tool for your company, helping you save time with our easy to customize form templates. We're happy it supports your need for convenience and efficiency. Your positive review means a lot to us. About Zeffy integration, we checked their page, and they don't have public API available as of the moment according to their page here: https://support.zeffy.com/do-you-have-an-open-source-api, but you can still integrate Jotform with Zeffy through Zapier. The instruction for connecting Zeffy via Zapier is on the same page provided. Let us know if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

BP

Bianca P.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Jotform review"

September 25, 2025

4.0

Overall I did like this product. I was able to find every consent form I was looking for. I was able to manage all documents my clients sent back to me.

Pros

Jotform has a great selection of consent forms, I like the premade options and that they can be customized. Very easy to use and the option to do it on the mobile version is nice.

Cons

I believe the price point on jotform is a little high for what it offers. I do think there is a free trial option.

Review Source

Response from Jotform

October 26, 2025

Hi Bianca, Thanks for your positive review. It's great to know the premade form templates and the customization options we offer are working well for you. We appreciate your positive words. Jotform has multiple subscription options, including a free plan. Free users have access to almost all the same features as paid users, but with lower limits on form counts, form submissions, form views, upload space and submission storage. To check out the different options, visit our pricing page: https://www.jotform.com/contact/. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

SR

Sara R.  
Tattoo artist and shop manager  
Arts and Crafts  
Used the software for: 2+ years

### "Great value "

April 22, 2025

5.0

I have used it for a few years now and had few issues except for lately the app doesn’t open well.

Pros

There are so many options to customize, I also love that I have the option to make my form in Spanish.

Cons

If I was busier, the free version would not have enough, but I suppose that evens itself out.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform

Looked nicer. Jot fork I think had more options it’s been so long I forgot

Review Source

Response from Jotform

May 19, 2025

Hi Sara, Thanks for your positive review. We're glad to hear that you love the many customization options and the ability to create forms in Spanish. We appreciate your feedback and are here to support your form-building needs. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

TW

Todd W.  
Co-Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Works well, but the higher tiers are overpriced."

October 10, 2025

4.0

Using Jotform has overall been a positive experience, but not something that I would continue to use at the higher tier pricing ranges.

Pros

The value of the bottom tier is great. This is easy to use customizing your forms. Has nearly all options that you can thing of and collects data and transfers it to you sufficiently.

Cons

Once you go above the bottom tier in pricing, it just seems to get a little out of hand for what it is offering vs what other similar programs offer.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Reason for choosing Jotform

Jotform seems to be more customizable with a few more options.

Review Source

Response from Jotform

October 17, 2025

Hi Todd, Thanks for leaving a positive review. We're happy to hear that our starter (free) plan offers great value that fits your requirement. It's great that the features meet your needs and that you're now able to collect and transfer data smoothly. Let us know if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

BV

Brianna V.  
Life insurance advisor  
Insurance  
Used the software for: 1-2 years

### "ORGANIZED system"

September 11, 2025

5.0

It is good can’t complain it’s helps everyone in the company in different department that need request done

Pros

I use this daily for work in keeping track on clients request for certain thing it is reliable and organized

Cons

The systems goes down from time to time I can’t continue my job due to those issues at work but doesn’t happen all the time

Review Source

Response from Jotform

September 14, 2025

Hi Brianna, Thanks for your positive review. We're delighted to hear that our platform helps you stay on top of client requests. Your support means a lot to us. About Jotform's uptime, we have multiple load balanced servers and database servers, so our platform continues to operate seamlessly even if one server experiences an outage. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

GC

Giulia C.  
CX Experiencia do cliente  
Banking  
Used the software for: 2+ years

### "ótima plataforma"

September 25, 2025

5.0

Uma experiência excelente, consigo fazer forms de forma simplificada e rápida. Indico para outras empresas, pois realmente facilita o dia dia.

Pros

Facilidade do site, configurações são boas, consigo montar forms com bastante agilidade e facilidade.

Cons

Não tenho contras. A plataforma me atendente bem, nunca me deixou na mão e sempre que tive alguma dificuldade consegui tirar dúvidas e resolver.

Review Source

Response from Jotform

October 18, 2025

Hi Giulia, Thanks for sharing your awesome experience using Jotform. We're glad to hear that it helps you create your forms easily. We appreciate your recommendation. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

Mehakpreet K.  
Human resource manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Happy user"

August 8, 2025

4.0

My overall experience was pretty nice and exciting. I was bored with all the old forms that had minimal customization and dull backgrounds.

Pros

Jotform is not only easy to use but also offers a lot of customization options. It has helped me improve my data analysis, and it’s also budget-friendly.

Cons

There isn’t really anything I didn’t like; it just happens to be less known to others for some reason, so I had to teach them, that’s all.

Review Source

Response from Jotform

August 12, 2025

Hi Mehakpreet, Thanks for leaving a positive review. We're glad to hear our platform have helped improve your data analysis. It's great to know we're meeting your online form needs. We appreciate your compliments. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

WG

Whitney G.  
Dog breeder  
Farming  
Used the software for: 2+ years

### "Very happy"

March 5, 2026

5.0

Pros

Jotform is very easy for business owners as well as clients to use. It helps me stay organized, as well, and is easy to edit.

Cons

Jotform can be somewhat difficult to edit on the mobile app. Otherwise, I have had a very pleasant experience.

Review Source

Response from Jotform

March 29, 2026

Hi Whitney, Thanks for leaving a positive review. We're glad to hear that the ease of use and flexibility help you stay organized and make updates quickly, which can make a real difference when managing forms day to day. Your feedback means a lot to us. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

GC

Gwen C.  
Program Director  
Research  
Used the software for: 1-2 years

### "Love Jotform!"

November 3, 2025

5.0

I found it to very user friendly compared to similar sites. I found it helpful that the site guides you along as you are building your form and offers several options to create each type of question.

Pros

Simple to build a form and easy for invitees to complete. I like the option of the format to be viewed as a spreadsheet especially when have several forms to review.

Cons

The only thing I didn't like is the ads. They can be a bit distracting when creating a form and also for the people filling it out.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Jotform

Easy to build a variety of forms and easy to see responses

Review Source

Response from Jotform

November 9, 2025

Hi Gwen, Thanks for using Jotform. We're happy to hear that building your forms and sharing them has been smooth for you, and that the tables also helps in viewing your submissions with ease. We greatly appreciate your review. Regarding the ads, we display Jotform branding in the footer section of forms for our free users, but we've ensured that it does not affect form performance. This is also indicated on the pricing page under the Starter (Free) plan. You can check it here: https://www.jotform.com/pricing/. Let us know if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

Teresa L.  
Intervention Counselor  
Education Management  
Used the software for: Less than 6 months

### "Jotform with Ease"

September 30, 2025

4.0

Overall, the ease in managing my documents and the hope that we will get the data we need for reporting will go seamlessly, utilizing this user-friendly tool.

Pros

What I liked about Jotform was its ease of use. I was able to jump right in and begin working on what was needed for work. I was able to easily share my progress with my teammates and allow them to contribute to this project.

Cons

There were a few times I had some difficulty getting certain features to adapt to my specific needs.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Testing the waters of what other products are out there.

Review Source

Response from Jotform

October 4, 2025

Hi Teresa, Thanks for your positive review. We're happy to hear that you found our platform easy to use right away and that it helps your team collaborate smoothly and efficiently. We really appreciate your feedback. Reach out to us if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

WB

Wayne B.  
Office Manager  
Music  
Used the software for: 2+ years

### "Critical part of our organization. "

June 24, 2025

4.0

Really great piece of software. My only concern would be as other products start to offer form capabilities will it be required in the next couple of years.

Pros

It is very simple to use but also has a lot of power for some heavy customization. Integration with payment platforms is excellent as well.

Cons

Some of the features are a bit hidden at times. Luckily their support is superb so anything required is quickly resolved.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

Reason for choosing Jotform

Functionality especially the billing part.

Review Source

Response from Jotform

July 6, 2025

Hi Wayne, Thanks for your positive review. We're glad to hear that you're enjoying both the simplicity and the powerful customization options that our platform offers. It's also great to know that the payment integrations are working well for you. We appreciate your support. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MH

Mathew H.  
Operations Partner  
Accounting  
Used the software for: 2+ years

### "User friendly, great integrations. "

May 13, 2025

4.0

After getting familiar with the software it is very user friendly. Integrates well with many different payment platforms and Gmail.

Pros

Reliability and its ability to be imbedded in many website builders.

Cons

Cost to upgrade to versions which allowed more forms and submissions.

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

Price and features were better and there’s no conversion option to switch.

Review Source

Response from Jotform

May 15, 2025

Hi Mathew, Thanks for your positive review. We're happy that you like our platform's reliability and the feature to embed the forms. If you have any questions or suggestions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CW

Candy W.  
SUM  
Education Management  
Used the software for: 1-2 years

### "Jotform make life simple!"

August 26, 2025

5.0

Overall, the simplicity is easy to share over social media platforms. I love that there are many publishing options through messaging, email and social media.

Pros

Jotform has made organizing Girl Scouts simple. I love that I can create reports and add widgets for payments.

Cons

The cost is expensive for non- profit use. Although there are other plans to support the organization, I wish more affordable options existed.

Review Source

Response from Jotform

August 27, 2025

Hi Candy, Thanks for your excellent review. We're glad that our platform fits your needs for reports and payment integrations. We do offer a 50% discount to nonprofit organizations. You may apply at this link: https://www.jotform.com/nonprofit/pricing/. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Owner  
Retail  
Used the software for: Less than 6 months

### "Jotform is a great tool. "

November 28, 2025

5.0

It's been a pleasant experience overall. I am still learning different things about Jotform and how it can help my business.

Pros

Jotform is very easy to use and create forms needed for my business. It has helped me really run my business applications on the go with it's mobile access. The ability to control the intake of information and also the documents that I create are well worth it.

Cons

The only con that I can probably speak of is the volume of applications that I receive requires me to upgrade.

Review Source

Response from Jotform

December 13, 2025

Hi, Thanks for using Jotform. We're glad to hear that our platform makes it easy for you to create the forms you need, and that mobile access helps you manage your business applications on the go. It's great that being able to control the information and organize documents, adds real value to your workflow. We truly appreciate your review. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

VB

Violet B.  
Artist Representative  
Arts and Crafts  
Used the software for: 2+ years

### "Jotform Feedback"

April 14, 2026

5.0

Jotform is a very user friendly platform that allows small business owners, like myself, an easy and affordable way to create forms that can be used online.

Pros

Jotform is easy to use, very convenient and offers several solutions for small business owners. I also love that the forms can be used in a variety of applications!

Cons

I do not recall disliking anything about the platform. I have used the site for a number of years and there was never an option or solution I was dissatisfied with.

Review Source

Response from Jotform

April 17, 2026

Hi Violet, Thanks for your positive review. We're delighted to hear that you find our platform easy to use, convenient, and flexible enough to support different needs for your business. Your support means a lot to us. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

PF

Paula F.  
Affiliate Marketer  
E-Learning  
Used the software for: 2+ years

### "Un creador de formularios con multiples opciones"

February 26, 2025

5.0

Uno de los mejores beneficios que he podido obtener de Jotform es la capacidad que ofrece de poder configurar multiples cuentas de email para poder recibir consultas cuando se envian los formularios, ademas de la opcion de poder guardar el progreso del formulario cuando estos son largos. Esto mejoro mucho la efectividad de los mismos

Pros

Lo mejor de Jotform es lo intuitivo que es, ademas que me ha permitido programar condiciones para los escenarios que necesito en mis formularios, de forma que puedo personalizarlos como yo requiera.

Cons

Un punto en contra de Jotform es que cuando necesito traducir un formulario, esta debe realizarce de forma manual, ademas de que no cuenta contodas las opciones y carateristicas de fuentes para ello.

Review Source

Response from Jotform

May 30, 2025

Hi Paula, Thanks for leaving a positive review. We're delighted to hear that you find Jotform intuitive and that the conditional logic feature helps you customize your forms exactly as needed. Your support means a lot to us. Making your form multilingual is easy. Although not all phrases are translated, you can still fully translate your form manually for accurate translation. Here's a guide: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual. If you want to use custom fonts, we have a guide here: https://www.jotform.com/help/100-how-to-use-google-fonts-and-custom-fonts-in-your-form/. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Shaunak P.  
Senior Data Engineer - Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Secure, swift and real-time forms!"

February 12, 2025

5.0

My experience with Jotform was unimaginably inspiring. The team developed this product with such a deep research that all the required features are already present. And as I already described in pros, the pricing is so competitive that any size of team can scale. I create forms with little or no time waste with Jotform

Pros

1) As my title says, secure and swift, collection of e-sign from heath-care customer (basically patients). 2) Best in class integrations with Google Sheets which enables me to avoid usage of databases. 3) Competitive pricing that supports enterprises with custom quote and encourage the small business with free offering of 5 forms (which is literally more than enough). 4) Simple and easy to use conditional logics to toggle the options. (my favorite)

Cons

There is no dislike as such, but just to list the few, 1) The free version branding at the bottom of the form is not customizable. It would be groundbreaking to allow creator to market your brand for using free version, but with added styling that goes well with their logo and section theme. 2) HIPAA compliance could be provided with Silver tier as well, because after Gold, its directly enterprise.

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

Free plan not justified and pricing is reasonable only for teams.

Review Source

Response from Jotform

May 30, 2025

Hi Shaunak, Thanks for leaving a positive review. We're glad to hear you like our platform and that our e-signature feature helps make a difference for your healthcare customers. It is great to hear that you are finding our integrations feature and our pricing valuable. We've ensured that the branding at the bottom of the form does not impact the user experience. While customization of this section isn't currently available, it should not cause any usability issues. If you'd prefer to remove the branding entirely, we recommend upgrading to one of our paid plans. Regarding HIPAA compliance, note that this feature is only available with the Gold plan at this time. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JJ

Jakub J.  
CEO  
Arts and Crafts  
Used the software for: I used a free trial

### "The Most Intuitive Form Platform I’ve Tried So Far"

November 3, 2025

5.0

Overall, my experience with Jotform has been very positive. It’s a powerful and user-friendly tool that helps me collect and manage data efficiently. Despite a few minor drawbacks, it’s one of the best form builders I’ve used.

Pros

I really like how intuitive and flexible Jotform is. The drag-and-drop builder makes it easy to create professional-looking forms without any coding. I also appreciate the wide range of templates and integrations—it saves a lot of time.

Cons

Some advanced features are locked behind paid plans, which can be limiting for smaller projects. The interface can also feel a bit slow when working with large or complex forms.

Review Source

Response from Jotform

November 24, 2025

Hi Jakub, Thanks for using Jotform. It is wonderful to hear that it helps make your work easier and that the templates and integrations support what you need. We appreciate your positive remarks. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

PS

Philipp S.  
Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Awesome tool for all kinds of use cases!"

October 6, 2025

5.0

Pros

I really like the design of the whole tool, it's all very easy and intuitive to use. Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely. Also the App Builder is a great addition.

Cons

The App Builder still feels kind of "beta" - it's missing a lot of options that you have with the Form Builder although it feels like these options should also be there. Also many widgets feel unfinished or don't fit the design of the rest.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Much more customisation options. Digital signature Feature was key

Review Source

Response from Jotform

October 26, 2025

Hi Philipp, Thanks for your thoughtful review. It's great to hear you're enjoying the intuitive design and integration flexibility our platform offers, especially with the App Builder. We appreciate your feedback about the App Builder. While it's continually evolving, we understand the need for more feature. If you'd like to share specific features or widgets you'd like to see improved, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

MC

Mira C.  
Coordinator  
E-Learning  
Used the software for: 6-12 months

### "GREAT experience"

April 22, 2026

5.0

Easy to use and made the workflow easier because i can easily send it to other people to get their info quickly

Pros

Able to modify the designs and layout, making it look aesthetic and professional. Easy to share the link to other people

Cons

Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters.

Review Source

Response from Jotform

April 25, 2026

Hi Mira, Thanks for your feedback and for sharing your experience using our platform. It's great to know you've been able to customize your form to achieve a professional look and easily share it with others. If you're having difficulties or if you're looking for tutorials on setting up some of the advanced features, we have a User Guide available on this page: https://www.jotform.com/help/. If you ever have more questions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

TS

Tashai S.  
Admin  
Performing Arts  
Used the software for: 1-2 years

### "Jotform: A Game Changer for Easy, Professional Forms"

March 12, 2025

5.0

Jotform has been a total lifesaver for us! It’s super easy to use, customizable, and makes form management a breeze. Whether it’s event sign-ups or registrations, everything is streamlined and looks professional. We love how much time it saves us, and the customer support is always top-notch. Highly recommend it for anyone needing simple, effective forms!

Pros

Jotform has been incredibly user-friendly, making it easy for our team to create and manage forms without needing any technical expertise. It offers great customization options, allowing us to tailor the forms to fit our specific needs perfectly.

Cons

Some of the more advanced features do require a bit of a learning curve, which can be tricky if you’re not familiar with form-building tools. While Jotform offers powerful functionality, some users may find the premium plans a bit on the pricey side, especially if you’re a small business or just starting out.

Review Source

Response from Jotform

March 15, 2025

Hi Tashai, Thanks for your positive review. We're glad to hear that Jotform's user-friendly interface and customization options are helping your team create and manage forms with ease. Our goal is to make form-building as seamless as possible, no technical expertise required. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

IP

Io P.  
Business Consulting  
Marketing and Advertising  
Used the software for: 6-12 months

### "A must have tool for coaching and consulting"

June 2, 2025

5.0

Pros

Ease use, how much customization is offered to set up and present my form in a way that represents my business and the templates! I also like that you can put a video as a background behind the form, makes it look very professional and dynamic!

Cons

The interface is a bit clankier and requires a bit more manual set up compared to typeform, however it is far superior in terms of things you can do

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

Reason for choosing Jotform

survey sparrow isnt as intuitive and feels complicated. typeform didnt give me as much freedom to create forms in a way that feels on brand

Switched from

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Was much more customizable and could make the form look more 'on brand' with jotform

Review Source

Response from Jotform

June 22, 2025

Hi Io, Thanks for your positive review. We're delighted to hear that you find our platform easy to use and customizable to fit your business needs. It's great that the form templates and design options, especially the video background feature, are helping you create forms that look professional. Your feedback means a lot to us. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

AN

Amir N.  
Controller  
Education Management  
Used the software for: 6-12 months

### "Jotform Review"

March 23, 2026

4.0

Overall experience with the Jotform is good. It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud.

Pros

Jotform are good for the centralized electronically management of various corporate reimbursement forms.

Cons

Notice some issues with the broken links for the attachments to the request froms from the various users.

Review Source

Response from Jotform

March 29, 2026

Hi Amir, Thanks for your feedback and for sharing how our platform supports the reimbursement forms across your organization. It's great to hear it's helping streamline that process. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

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