# Page 14 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 14 - Reviews of Jotform ## Showing most helpful reviews Showing 326-350 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JA James A. CEO Sports Used the software for: 1-2 years ### "Love Jotform" April 10, 2025 5.0 Very pleased. I have been a paid subscriber on and off for the past two years and I look forward to continued use of . Their customer service is quick and very helpful as well. Pros The many features available, especially the option to start out as a free user as you test the system and the capabilities. Cons Some of the functions were missing that I wanted, like an easy option to mass email all of my database at one time. Review Source Response from Jotform May 25, 2025 Hi James, Thanks for your positive review. We're delighted to hear that you appreciate our platform's many features and the option to start as a free user. While our platform does not support mass email sending in the way that traditional email marketing platforms like Mailchimp, Constant Contact, or Sendinblue do, as a workaround for that, we recommend integrating your form with any of these apps like MailChimp to send all form data into your mailing list where you can perform mass emails. We have a guide here: https://www.jotform.com/help/163-how-to-integrate-with-mailchimp/. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SB Scarlett B. Paralegal Legal Services Used the software for: 6-12 months ### "Easy to use and Accurate" November 25, 2025 4.0 My overall experience with this application is ease of use and accuracy of information input. I would recommend using a template that you frequently need for drafting. Pros accurately drafts correct documents with different information inputted. It has the ease of inputting information. Cons Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted. Review Source Response from Jotform December 1, 2025 Hi Scarlett, Thanks for using Jotform. We're glad you like our platform specially and that you find it easy to fill out forms. It's great to know this helps streamline your work and keeps everything consistent. We greatly appreciate your review. Let us know if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. AH Andrew H. Software Developer Information Technology and Services Used the software for: 6-12 months ### "Best for surveys" December 1, 2025 5.0 Pros is the perfect way to gather information from customers in a clean format on website pages. It offers more freely than Google Forms. Cons The aesthetics of the overall look and feel is not the best. Absolutely, it is THE BEST in my opinion but not for UX. Review Source Response from Jotform December 13, 2025 Hi Andrew, Thanks for your positive review. We're glad to hear our platform helps you gather customer information in a simple and easy way straight from your website. It's great that you prefer our features compared to other tools. Your support means a lot to us. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. LB Lizzy B. BodyTalk Coherence Practitioner Alternative Medicine Used the software for: 1-2 years ### "Easy Memory saver " May 5, 2026 5.0 I really appreciate this service and highly recommend to others! It’s so easy to use and saves the completed forms Pros The Ease of use is helpful for my brain, the data collection & offering free options to be a member is a plus Cons Sometimes there are too many options when creating a form, I can get overwhelmed. But so far I am proud of myself for what I’ve created. Thank you for this container to create. Review Source Response from Jotform May 8, 2026 Hi Lizzy, Thanks for your kind review and for sharing your experience using our platform. We appreciate it. If you have any questions or would like tips to make form building feel more streamlined, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help. Babatunde O. SEO Marketer Market Research Used the software for: 1-2 years ### "Great tool for lead generation" April 11, 2025 5.0 Overall helps me collect contacts on my websites. I embed it to my contact pages and it solves all my worries when it comes to inquiries collection on my websites Pros The design of the forms. its bold big and invitting form fields and no over complicating it. Cons I am not sure the price point is fair for $39 for only 1000 submissiions and 25 forms. if i create 25 forms it means the maximum submission is going to be then be like 40. not cool Review Source Response from Jotform May 8, 2025 Hi Babatunde, Thanks for your 5-star review. We’re thrilled to hear that you like the simplicity of our platform. Keeping things simple and user-friendly is exactly what we aim for. We understand your concerns about the pricing and submission limits. Our subscription plans are designed to provide a balanced mix of features, including form limits, monthly submissions, and storage. We understand that every user’s needs are unique, but rest assured — we strive to offer the best value for the price in the market. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. tH trisha H. owner Consumer Services Used the software for: I used a free trial ### "A simple and good product." May 7, 2026 5.0 I love the simplicity and that it has many uses. It does not take long to learn how to build forms and send forms. Pros has a lot of great uses from building forms and getting signatures to taking payments. It is easy to use and has a free version. Cons The free version is quite limited and the cost to use all the features is fairly high in comparison to some other options. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I wanted to see if there was another product that could be more useful. Review Source Response from Jotform May 25, 2026 Hi Trisha, Thanks for your positive review. We're glad you like our platform and that you've been able to use it for a wide range of needs, from collecting information and signatures to handling payments, while still finding it easy to navigate and accessible through the free option. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. DJ Deon J. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Helpful for my business" November 3, 2025 4.0 It has been a relatively simple process using these forms. It has served my business well in collecting info needed for projects Pros It was easy to create the forms I needed for my business projects. I was wase to review the data collected from the forms Cons printing them out. I would like for it to generate a spreadsheet instead of me having to print out each one individually Review Source Response from Jotform November 9, 2025 Hi Deon, Thanks for your positive review. We're glad to hear our platform made it easy to create forms for your business projects and that reviewing the collected data felt smooth and accessible. Your support means a lot to us. You can export your submissions to Excel, CSV or PDF so you can print it in the preferred format you like. We have a guide here: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf/. Let us know if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. BB Bradsen B. Student Education Management Used the software for: 6-12 months ### "My Experience with Jotform" February 20, 2026 5.0 Overall, I had a positive experience using . It’s a user-friendly platform that makes creating forms quick and straightforward. While there are a few limitations, especially with advanced features, it’s a great tool for basic to moderately complex form building. Pros I really liked ’s user interface. It’s very clean, simple, and not cluttered, which makes it easy to navigate and use. Everything feels intuitive, so I didn’t have to spend much time figuring out how things work. Cons One downside is that some features can feel limited unless you upgrade to a paid plan. Additionally, certain advanced customization options can be a bit confusing at first. Review Source Response from Jotform March 15, 2026 Hi Bradsen, Thanks for sharing your positive experience. We're glad you like our platform and find it simple and easy to use. If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help. KH Kyra H. Practice Manager Veterinary Used the software for: 2+ years ### "Jotform is great! " March 26, 2025 5.0 is super user friendly for both the creator of the jotform as well as the recipient of the jotform. It is very customizable which makes it more curated to you! Pros It's super easy to put together a form or survey, and if needed for something on a smaller scale, it is at no cost! I use them for many different things, but mainly I use it in a way that my team accesses a form that they must submit to me daily for any items that I must be attentive to immediately. Cons I have no complaints, I really enjoy using it for a multitude of things. Review Source Response from Jotform March 29, 2025 Hi Kyra, Thanks a lot for your 5-star rating. Glad you find our platform easy to create forms and surveys. It's great to hear it's keeping your team's daily updates flowing smoothly! If you have any questions, feel free to let us know via our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. RC Rajesh C. President Financial Services Used the software for: 1-2 years ### "Jotform Review for light forms use" July 20, 2025 5.0 uses easily for light needs . create a form with all the comodities takes only few minutes . Pros Drag drop fields, ready templates, basic rules easy, Google Sheets integration / direct Excel export, small auto reports for a quick glance, Cons Does not cover complex journeys and if we stack too many widgets it gets a bit heavy. But to capture fast simple answers, centralize without chasing again by mail it does the job. Review Source Response from Jotform July 30, 2025 Hi Rajesh, Thanks for your positive review. We're happy to hear that you're enjoying our platform, the ready-to-use form templates, and the conditional logic feature. It's also great to hear that features like Google Sheets integration, Excel export, and quick auto reports are helping streamline your work. We appreciate you using our platform. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Rian M. Founder Marketing and Advertising Used the software for: 6-12 months ### "Best Form Builder Software" April 30, 2025 5.0 I really love , it's very easy to build forms. We use it for getting feedback on events and products. Although it has 100 monthly submission it's still very useful on the free version. Pros We love because it's a really customized way to get new leads instead of the generic. The drag and drop features is also very helpful. There are also alot of templates for you to choose from. Cons Alot of advanced features are locked behind higher tier plans. The free version allows for 100 monthly submission. Review Source Response from Jotform June 18, 2025 Hi Rian, Thanks for leaving a positive review. We're delighted to hear that Jotform's customization options and drag-and-drop features are making it easier for you to generate leads in a way that feels unique to your brand, our template library is designed to save time while still offering flexibility. We appreciate your support. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. DK Dianne K. Licensing Supervisor and Administrator Education Management Used the software for: 1-2 years ### "KMS registration forms" November 3, 2025 5.0 Pros It is easy to use. It meets our needs better than other products we looked at. And is fairly cost effective. Cons I wish I could print the form as build it. It is really hard to see and follow without being able to print a flow to work from. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Jotform It was free and appeared to meet our needs. Review Source Response from Jotform December 1, 2025 Hi Dianne, Thanks for using Jotform. We're delighted to hear our platform stands out as both easy to use and cost-effective, and that it's meeting your needs better than other options you considered. We greatly appreciate your positive words. If you're going to print your form, just preview it in a new tab then press Ctrl+P in your keyboard to print your form. Or you can add a print button in your form. We have a guide here: https://www.jotform.com/help/24-print-form/. Let us know if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. AA Aditya A. Customer Service Representative Consumer Services Used the software for: 2+ years ### "Easy form creation with lots of functionality." April 9, 2025 4.0 It has been beneficial at my workspace in terms of making the customer info collection more seamless, reducing manual findings of follow-ups, and keeping everything in one place. Pros I can create customized forms quickly thanks to ’s drag-and-drop functionality. Perfect for gathering client feedback or questions. Cons I don’t like that some integrations feel clunky. Syncing with our email system, for example, requires extra steps that slow me down. Review Source Response from Jotform May 24, 2025 Hi Aditya, Thanks for your positive review. We're glad to hear that our platform's drag-and-drop functionality makes creating customized forms quick and easy for you. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. LD Lisa D. director Arts and Crafts Used the software for: Less than 6 months ### "Jotform is great for kids programs" December 6, 2025 5.0 It is been easy and smooth working with . The AI tool quickly whips up forms for me to send out to parents making it easy for myself and foolproof for the parents. Pros It is easy and quick to create a form. I use it to help when I am running musical theatre plays for young children. it helps me keep track of volunteers, childrens sizing and any other information I need to gather. The data is easy to read and organixed. Cons Nothing, It is easy to use for a non tech savy person like myself. I type into the AI tool what i need and it creats the from in seconds. Review Source Response from Jotform December 13, 2025 Hi Lisa, Thanks for using Jotform. We're glad to hear our platform makes it easy and quick for you to create forms that support your musical theatre plays. It's wonderful to hear how it helps you stay organized with while keeping the data organized. Your positive remarks mean a lot to us. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. LN Lisa N. Director Education Management Used the software for: 2+ years ### "Jotform - Easy Tool for Creating Forms" April 20, 2026 5.0 Pros I like how it’s easy to use and simple to fill out. No training is required, and the ChatGPT integration makes it even simpler. Cons This is not necessarily , because I get it, companies must make money, but the cost of the different tiers. If you pay more, you get more resources. Review Source Response from Jotform April 28, 2026 Hi Lisa, Thanks for your 5-star review. We're glad that you find our platform easy to use and that it fits your needs. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JS Josh S. Owner Real Estate Used the software for: 1-2 years ### "Great for data entry" July 11, 2025 5.0 Good. I constantly use it for data entry and can see the benefit of multiple users filling forms for similar data needs Pros I can use it for personal data entry and external for request. Customizable for both aspects. Allows for easy exporting Cons Not much. You have the ability to change and work through any challenges. There is a learning curve but is expected Review Source Response from Jotform July 24, 2025 Hi Josh, Thanks for your positive review. We're happy to hear that our platform meets your needs. It's great to know that the customization options and easy exporting features are working well for you. Your support means a lot to us. Let us know if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. KK Kathi K. Partner Research Used the software for: 1-2 years ### "Great solution for research consent forms" March 11, 2026 5.0 Pros I use to collect signed consent forms from research participants. The forms are easy to create and send, and easy for participants to sign. Works like a charm! Cons When two people need to sign the same form, I could only configure one to look like a signature - the other is typed text. Ultimately it doesn't matter, but two cursive signature blocks would be great! Review Source Response from Jotform March 14, 2026 Hi Kathi, Thanks for your 5-star review. We're glad to hear that Jotform is helping you easily create and send consent forms for your research participants. It's great to know that collecting signatures with Jotform Sign has been smooth for both you and the participants. To clarify, you have added two e-signatures in your form? Or are you referring to the Jotform Sign form? You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. DR Daniel R. Digital Solutions Analyst Computer & Network Security Used the software for: Less than 6 months ### "Seamless and Intuitive Experience" July 24, 2025 5.0 Overall, it has been a very pleasant and user-friendly experience, with intuitive navigation and responsive features that make the platform easy to use. Pros The platform is incredibly user-friendly, offering a seamless experience with a beautifully designed and intuitive user interface. Cons There are certain limitations on both the free and paid plans, which may affect access to advanced features or usage volume depending on the user’s needs. Review Source Response from Jotform July 30, 2025 Hi Daniel, Thanks for leaving a positive review. We're glad to hear that you're enjoying the user-friendly experience and intuitive design of our platform. It's great to know that it is making your workflow smoother. We appreciate your compliments. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. TC Tarsha C. RN Education Management Used the software for: 1-2 years ### "Simple and Easy" March 18, 2026 5.0 It was easy to use , it was simple and precise. It quick and easy to send. It was straightforward questions and it was not long. Pros It is very easy to fill out and simple to use. It is straight to the point , with no guessing. It also does not take long to fill out. Cons It was nothing in particular I did not like. It is straight to the point and have simple questions to answer. Review Source Response from Jotform March 19, 2026 Hi Tarsha, Thanks for your 5-star review. We're glad to hear that Jotform provides a simple, straightforward experience that’s quick and easy to complete. Making forms clear and efficient for users is exactly what we aim for. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CW Carrie W. Author Writing and Editing Used the software for: 1-2 years ### "Easy to use" November 3, 2025 5.0 It was easy to sign up with and try for free for the purposes I needed. Users had an easy time using it. Pros The forms are so easy to create! I had never used a form creator before trying , and as someone who can get easily confused, it was very user friendly. Cons The only con I would say, and it's not a huge deal (pretty easy to work around) is that when individuals sign up I would get slammed with a lot of emails notifying me of that. Review Source Response from Jotform November 9, 2025 Hi Carrie, Thanks for your nice review. We're glad our platform makes form creation simple and convenient for you. To reduce email notifications when someone submits a form, you can adjust your form notification settings or set up conditional emails. You only have to keep one email notification so you will be notified once per submission. We have a guide here on how to delete form notifications and autoresponders: https://www.jotform.com/help/132-how-to-delete-notifications-autoresponder/. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help. HG Heldor G. Manager Mental Health Care Used the software for: 2+ years ### "Collect Data and Automate in one app. " March 27, 2025 5.0 IT's been great, I've had to update my plan twice but keeping everything in one place makes it worthy. Pros You can create forms and collect all the data you need, I like it that people can upload files and sign all in one form. Cons The limitations with the plans, they are based on gigs and storage adds up easily when you collect documents. Review Source Response from Jotform March 30, 2025 Hi Heldor, Thanks for rating our platform 5-stars. We really appreciate it. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ES Eddie S. IT Practitioner Computer Software Used the software for: Less than 6 months ### "Great product" November 6, 2025 5.0 I've had a great experience with , their product more than suited my specific use case. I would highly recommend. Pros I needed to create an RSVP form with reasonably complicated conditional logic. Initially, I tried Google and Microsoft forms but their conditional logic isn't nearly advanced. Cons It would be great if they increased the total submissions and upload storage space quota on the free account. Review Source Response from Jotform November 16, 2025 Hi Eddie, Thanks for using Jotform. We're delighted to hear that our platform helped you create the RSVP form you needed. We're glad it makes it easier to set up complex conditions, so you can tailor forms exactly to your requirements. Your feedback means a lot to us. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. CH Charlie H. Projects and Communications Manager Higher Education Used the software for: Less than 6 months ### "Great platform for event registration" September 22, 2025 4.0 Overall, I'm impressed with the functionality and easy of use. It's making project managing a hybrid event simpler and more efficient. Pros has made event registration for hybrid events simple! I've been able to add a product so I can manage in-person and online registration, setting it to automatically close in-person sign up once we reach the venue capacity limit. It was quick and easy to customise the form to allow for this. I've also found downloading the sign-up list simple and easy to export to excel. The automated emails are a bonus as well. It's made the end-to-end event registration process slicker than platforms we've previously used have allowed. Cons I'm currently using a free account but didn't realise some of the limitations so it's worth checking those before deciding whether to use a free account or purchase an account. Review Source Response from Jotform October 18, 2025 Hi Charlie, Thanks for your positive review. It's great to hear our platform helped simplify your event registration process and that it's also easy to manage your forms and account limits. It's great that it helps you save you time and making the process smoother than other platforms you've tried. Reach out to us if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. CC CYNTHIA C. Veterinarian Veterinary Used the software for: 1-2 years ### "Excellent tool " November 5, 2025 5.0 I love using ! It's easy to use and helps keep me organized. My favorite part is the QR code which I had never used prior to getting jotform. For someone who is not very tech savvy...it has been great! Pros I love how helpful has been to my business. Customizing the form has been super easy. Being able to export to excel has been fantastic. While, I was hesitant to pay for something like this, it has been worth the money! Cons I don't have any issues with . I think that if I had more time to spend learning the ins and outs, I would probably be able to use it even more. Review Source Response from Jotform November 16, 2025 Hi Cynthia, Thanks for using Jotform. We're glad to hear that customizing forms has been simple and that exporting to Excel has made managing your data more efficient. We're happy our platform has proven valuable for your business and that the investment feels worthwhile. We appreciate your positive words. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help. Gabriel I. Founder E-Learning Used the software for: 1-2 years ### "AMAZING form software - very customizable" April 7, 2025 5.0 A very powerful, more cheaper alternative and more complete option than Typeform. Pros The ease of use, the amount of customizable options and integratios. How powerful the free plan is. Cons Honestly, congratulations to the team because everything works great. Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) It's cheaper and has more customizable options. Review Source Response from Jotform April 12, 2025 Hi Gabriel, Thanks for your positive feedback. It's great to hear that everything went well for you and that you don't have any issues with our platform. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.