# Page 22 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 22 - Reviews of Jotform ## Showing most helpful reviews Showing 526-550 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Parth S. QA automation engineer Information Technology and Services Used the software for: 6-12 months ### "JotForm : A User-friendly Form Builder" January 7, 2025 5.0 Overall, I Love using the to create the forms for different purposes. The drag-and-drop feature and pre-designed templates are the key reason to use the Jotform Pros There are so many ready templates available for the user to use to create the forms for the different applications such as hotel booking, Feedback form and Customer service surveys. Cons The paid plans are more expensive and sometimes when your requirement and the number of users using the forms grows, it is difficult to manage the expense. Review Source Response from Jotform June 30, 2025 Hi Parth, Thanks for your nice review. We're happy to hear that you find our form templates helpful for creating your forms quickly. We understand your concern about our pricing, and we continually strive to provide a balance between high-quality service and affordability. Your input is valuable, and we'll keep working to ensure that our platform remains a valuable tool for everyone. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. BN Barbette N. President Health, Wellness and Fitness Used the software for: 2+ years ### "Jotform is the best" December 7, 2024 5.0 It has been wonderful for my people to use. My life is less stressed and I know I can depend upon ease at which they are able to complete my information. Pros The ease of use for my folks to be able to complete their information. Cons Can’t think of anything. It has been so wonderful for my people as welll as myself. Review Source Response from Jotform January 5, 2025 Hi Barbette, Thanks for your positive review. We're delighted to hear that Jotform makes it easy for your team to submit their information. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MB Mattia B. Founder Leisure, Travel & Tourism Used the software for: 6-12 months ### "Miglior piattaforma per form gratuiti" June 29, 2025 5.0 è la miglior piattaforma per creare forms, moduli di candidatura e molto altro gratuitamente. È l'unico che fornisce un ottimo piano gratuito con un buon numero di invii mensili (100). Inoltre ha un'ottima UX/UI e anche i form stessi sono 100% personalizzabili, sia nei colori che nello stile che nell'architettura del form. Trovo che sia il tool più completo. Pros facilità d'uso, piano gratuito, personalizzazione del design e delle logiche del flusso di compilazione del form. Cons Alcune volte non mi salva delle modifiche nella pagina di ringraziamento alla fine del form, ma niente di più. Review Source Response from Jotform July 1, 2025 Hi Mattia, Thanks for writing us a positive review. We're happy to know that you find our platform a complete solution for your form needs. We appreciate all your comments. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. Our team will be happy to help. JW Jaden W. Owner and Master Esthetician Health, Wellness and Fitness Used the software for: 2+ years ### "3+ years Jotform user" December 4, 2024 5.0 I have loved it. I have a subscription now so I can do unlimited submissions and other things. Worth every penny! Pros I love how easy it is to make forms, make an app/site for my clients to use. Cons Sometimes it does glitch for my clients when they are trying to submit. Review Source Response from Jotform June 15, 2025 Hi Jaden, Thanks for your positive review. We're happy to hear that you're enjoying how easy it is to create forms and even build an app or site for your clients. If you or your clients encounters and issue with your forms, let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. KG Katherine G. Teacher and mother Education Management Used the software for: 2+ years ### "A better alternative to Google Forms" December 5, 2024 5.0 My son’s PTO used jot forms a lot for parent surveys, sign ups for events and collecting payments for school events and dues for PTO. If had always been super easy to use and I’ve never had any issues with it. Pros I like how easy it is to collect responses and send out forms in this platform. has extra features that Google forms doesn’t have. We use this a lot with the PTO at my son’s school. Cons The only downfall is it isn’t 100% free like Google forms but with all of the extras it’s most likely worth it depending on what you intend to use it for. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Ultimately had more features that we needed for the PTO. Review Source Response from Jotform November 10, 2025 Hi Katherine, Thanks for using Jotform. We're glad to hear that our platform helps streamline your data collection process, especially for school-related tasks. It's great to hear that the features are making a difference for you compared to other platforms. We greatly appreciate your feedback. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help. IC Ida C. Studentessa Higher Education Used the software for: Less than 6 months ### "Strumento affidabile e semplice" February 4, 2025 5.0 Ho usato per creare il questionario della mia tesi e sono davvero soddisfatta. Lo consiglio sicuramente a chi cerca uno strumento affidabile e semplice. Pros È facile da usare, con un'interfaccia intuitiva, template preimpostati e tante opzioni di personalizzazione. Inoltre, l'export dei dati in Excel è stato davvero utile per l'analisi. Il supporto clienti è stato rapido e disponibile quando ne ho avuto bisogno. Cons I limiti alle risposte mensili dei questionari con l'account gratuito Review Source Response from Jotform June 15, 2025 Hi Ida, Thanks for leaving a positive review. We're happy to hear that you find our platform easy to use and liked the intuitive interface, form templates, and customization options. It's great to know that exporting data to Excel was helpful for your analysis. We're glad our customer support team was able to help. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. NH Nathan H. Director of Operations Professional Training & Coaching Used the software for: Less than 6 months ### "Best option for simple use" November 9, 2024 5.0 The product is good. It's a very simple set up experience. If you just need something simple to solve some of your business problems this is a perfect solution. More complicated processes you'll need a different product. Pros It is a very simple workflow solution or customer interaction platform. Cons It didn't have a live pull feature to utilize API integrations and pull in information based on an entry. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[Typeform](https://www.capterra.com/p/137289/Typeform/)[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) Reason for choosing Jotform It was a better fit with more options. The pricing was good too. Review Source Response from Jotform December 10, 2024 Hi Nathan, Thanks for your 5-star review. We are happy to know that you enjoy using our workflow feature. As for your request, while we don't have a feature available for that, what we can recommend is to use Prefill. This allows you to fetch existing data from your forms, tables, or third-party platforms. You can check out this guide to know more about prefill: https://www.jotform.com/help/1805-what-is-jotform-prefill-and-how-does-it-work/. If you want to create a custom function using our API, you can check out our API documentation on this page: https://api.jotform.com/docs/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. NF Nancy F. FullStack Developer Information Technology and Services Used the software for: Less than 6 months ### "Jotform no coding clear interface" March 26, 2025 5.0 my overall experience with has been really positive. The platform its easy to use, expecially in the creation of form,surveys. U have a wide choice of templates and customization for personalizing the stuff Pros i like that u have a tons of templates that u can use for create nice interfaces , the drag and drop make your job faster and of course u dont need to do code, everything is responsive Cons atm i didnt find any problems with Review Source Response from Jotform March 28, 2025 Hi Nancy, Thanks for using Jotform and for sharing your positive experience. We're grateful for your appreciation with our platform, specially where you don't need to write a single line of code to get your form up and running. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. DO Damian O. Project manager Construction Used the software for: 1-2 years ### "Jotform review" January 24, 2025 5.0 Satisfied with butni do feel there could be some things to make it better Pros Easily sends me leads from online searches Cons Sometimes leads have told me they were delayed a few days beforeni called them even though i had just receieves the lead Review Source Response from Jotform January 30, 2025 Hi Damian, Thanks for your excellent review. We're so glad to hear that your able to capture leads easily using our platform. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. CS Chad S. Project Engineer Construction Used the software for: 1-2 years ### "Jotform Review" March 31, 2025 5.0 smooth and user-friendly, making it a great tool for businesses, freelancers, and organizations that need to collect data efficiently. Pros Simple to create professional-looking forms without coding. Cons Pricing structure - The free plan has limits to storage and submissions. Review Source Response from Jotform April 6, 2025 Hi Chad, Thanks for taking the time to leave us a 5-star review. Your positive words are greatly appreciated. If you have any questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. DD Danielle D. Owner Marketing and Advertising Used the software for: 2+ years ### "Big fan of jotform" January 17, 2025 5.0 I really like I use it for quite a bit of my clients when needed. My overall experience has been great. Pros I really like . It is very user-friendly. I do like the updates and new features that were added through the years. I just used it to make a merchandise order form for a School and it worked great. Cons I do not LOVE the pricing tiers for the submission minimums, but it was doable. Review Source Response from Jotform June 30, 2025 Hi Danielle, Thanks for your positive review. We're happy to hear that you've had a great experience with our platform over the years and that the platform continues to meet your needs. It's wonderful to know the forms you create are working well. We appreciate your support. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AIK Adnan Ilyas K. Student Education Management Used the software for: 1-2 years ### "Student Jotform" December 4, 2024 5.0 Very good, it is very helpful in making forms and collecting data Pros Simplicity Availability of design features Cons It is not as customisable. Let the user be able to customize more things Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Jotforms offers more simplistic approach to make forms and get results quick Review Source Response from Jotform December 16, 2024 Hi Adnan, Thanks for your positive review. We're delighted to hear you appreciate the simplicity and availability of design features. If you have specifics about the customizability you're looking, let us know through our Contact Us page at https://www.jotform.com/contact/ so we can help and come up a solution. TL Tenequia L. Owners Legal Services Used the software for: Less than 6 months ### "Love it!! Great product" June 23, 2025 5.0 Loved it made my life easie. Was able to have clients complete intake forms using jot form.very easy to manage Pros Easy to manage.iwas able to do Client intake forms with jot form.well organized easy to use for myself and clients. Cons Nothing I live it it helped me be organized and easy to run business. Clients intake was a breeze with this Review Source Response from Jotform July 21, 2025 Hi Tenequia, Thanks for your positive review. We're glad to hear that our platform made it easy to manage your client intake processes. It's great to know that both you and your clients found it organized and user-friendly. We appreciate your support. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AG Ashlee G. Front Desk Coordinator Medical Practice Used the software for: 1-2 years ### "Very customizable!" December 4, 2024 4.0 Used it for HIPAA compliant forms for patients - could get a lot of important information very easily! Pros I like how customizable it is! Lots of different options Cons The backend is a little complicated so if you're not tech-savvy I would maybe not recommend it Review Source Response from Jotform December 21, 2024 Hi Ashlee, Thanks for your positive review. We're delighted to hear you're enjoying the design options in our platform. Your review means a lot. If you can specifically tell us which backend feature you're having difficulties, we would be happy to help you. We also have helpful guides available in our User Guide section here: http://www.jotform.com/help/. If you have questions or suggestions, feel free to let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help. MC Marj C. Admin and Marketing Non-Profit Organization Management Used the software for: I used a free trial ### "Ideal for Simple Forms" April 26, 2025 5.0 ’s free plan offers surprising flexibility with its easy form builder and solid customization. Submission limits apply, but it’s perfect for lightweight needs—no payment required! Pros 's drag-and-drop simplicity, smart automation, and seamless integrations make creating professional forms effortless. Perfect for businesses needing powerful yet user-friendly form solutions. Highly recommended! Cons Submission caps, forced branding, and restricted features can frustrate growing users. Advanced tools require upgrading. Review Source Response from Jotform May 25, 2025 Hi Marj, Thanks for leaving a positive review. We're delighted to hear that our platform's drag-and-drop interface, automation, and seamless integrations are making form creation effortless for your business. Your recommendation means a lot to us. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. RK Roheen K. Occupational Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Jotform Review" March 26, 2025 5.0 Overall, I have used it to send forms to parents, and it has always been super easy to send out, to use, and to review what was filled out. Pros It is easy to send a link, to use, and to complete. Cons I do not have any cons with at this time. Review Source Response from Jotform March 29, 2025 Hi Roheen, Thanks for your nice review. We're always delighted to hear about our customers' satisfaction with our platform. If you have any questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. EH Emily H. Marketing and technology Real Estate Used the software for: 6-12 months ### "Jotform works well" May 30, 2025 4.0 We have used for a lot of external forms and data collection from our clients and customers. Pros is a quick and easy way to create digital forms. It makes it super simple to collect data and feedback. Cons I can't really think of anything specific, honestly, other than it's limited templates that are available. Review Source Response from Jotform July 6, 2025 Hi Emily, Thanks for leaving a positive review. We're delighted to hear that our platform has made it quick and easy for you to create digital forms and collect data. We try to make things as easy as possible for our users to build and customize forms, so we're glad it's working well for you. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AS Aditi S. Human Resource Business Partner Banking Used the software for: 2+ years ### "A Comprehensive and User-Friendly Online Form Builder" February 5, 2025 5.0 I would highly recommend this tool for easing out your daily activity, it comes with a wide array of solutions while designing a form Pros It is very easy for me to gather the information from employees at one platform without any hassle Cons Facing technical glitch at some point when the page is not responding Review Source Response from Jotform June 15, 2025 Hi Aditi, Thanks for leaving a positive review. We're happy to hear that our platform helps make it easy for you to gather information from employees seamlessly. We appreciate your compliments. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. PU Peter U. Grundschule Child Day Care Services Used the software for: I used a free trial ### "Formulare schnell und vielfältig" June 28, 2025 5.0 Pros Die Bedienung ist sehr einfach und intuativ. Die Seite ist einfach aufgebaut und die vielen Vorlagen machen es einfach die eigenen Wünsche umzusetzen. Cons Es gibt nicht wirklich etwas negatives zu berichten. Lediglich die Daten Formate bei dem Datum in den Tabellen haben so ihre Tücken. Review Source Response from Jotform July 24, 2025 Hi Peter, Thanks for your positive review. We're glad to hear that you find our platform easy and intuitive to use. It's also wonderful to know that the wide range of form templates we offer helps you bring your form ideas to life quickly. Your support means a lot to us. Let us know if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CJ Carol J. Student Education Management Used the software for: Less than 6 months ### "Keep getting suspensed, but customer service is not helpful and " December 8, 2024 3.0 Very annoyed, since I am not doing anything wrong, I have read their terms of agreement, and I am following the rules. I clarified what they thought was wrong accepted my issue and went on to ignore it once again. Pros Found it functional. It’s easy to create logic paths. Cons I keep getting suspended for not good reason and customer service has not been helpful. I got suspended so I contacted the support team, I received a message saying that they could see that there was no ill-intend, but remained suspended. I then went on for 2-days trying to fix this, finally got an answer from someone saying it would be unsuspended and I asked what I could do for it to not happened again. I followed her advice to the letter and haven't gone into the account in five days. Today I find that it is suspended again. Not only that, but I can't seem to respond to customer service messages because the only form of communication is through a 'thread' to which they as you to log in. Which I am not allowed since my account is suspended. In the first time I was being able to do this, but not sure what is happening now. Please use another software. Review Source Response from Jotform December 28, 2024 Hi Carol, Thanks for your feedback. We appreciate your positive words. To address the issue with your account, you can also send us a direct message from our Facebook page at https://fb.com/jotform or on X (Twitter) at https://x.com/jotformsupport. You can share with us your form link so we can quickly locate your account and help get the issue resolved. Thanks for your patience and understanding. AK Ayham K. Holistic Dialogue and Meditation Facilitator Non-Profit Organization Management Used the software for: 2+ years ### "A company that takes care of you " November 20, 2024 5.0 Almost perfect experience I have to say. Although there are occasional bugs but the number of other quality elements and the platform's competitive pricing makes you ignore these occasional hiccups. Pros Ease of use and excellent, quite responsive, customer service as well as their competitive pricing. Cons Often the custom theme I build for myself breaks down and I have to start it from scratch. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) Reason for choosing Jotform Pricing and nothing much else because Typeform looks and feels better but not that much better to ignore the price difference. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) has way more options/features and space for theme customisation. Review Source Response from Jotform November 27, 2024 Hi Ayham, Thanks for your 5-star review. We're delighted to know that you find our platform easy to use. It's great to know we're meeting your expectations, especially with our customer service. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. HA Hoda A. Esthetician Cosmetics Used the software for: Less than 6 months ### "LOVE jotform" December 5, 2024 5.0 Pros has been a game-changer for my business! The platform is incredibly user-friendly, allowing me to create professional, customized forms in minutes without any coding knowledge. The variety of templates and integrations make it versatile enough to handle everything from client intake forms to payment processing. I also love the intuitive drag-and-drop interface and the ability to automate workflows—it’s a huge time-saver! The customer support team is responsive and helpful, ensuring that I never feel stuck. Whether you’re a small business owner or managing a large team, Jotform is a must-have tool. Highly recommended! Cons No cons. Whether you’re a small business owner or managing a large team, is a must-have tool. Highly recommended! Review Source Response from Jotform January 5, 2025 Hi Hoda, Thanks for using Jotform. We're happy to hear how our platform has made such a positive impact on your business. It's great to know that the platform's ease of use, versatility, and automation features are saving you time. We truly appreciate your recommendation. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CA Christy A. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Great platform" December 11, 2024 5.0 Overall my experience has been very positive. If you're looking for a way to field event or volunteer sign-ups, track order forms, etc. this would be a great platform! Pros I love that we can utilize for a variety of things. Our donors can sign-up for events, pay directly on the form, and order various promotional materials throughout the year. It's easy for them to use and doesn't usually take long for me to set up the forms. It is also a great way to store and track data over the years. I've used various platforms like Jotform over the years and this is my favorite one to date. Cons I've had the occasional problem creating fields (catered to our specific needs) and linking to our bank, but otherwise I don't have any complaints! Review Source Response from Jotform January 4, 2025 Hi Christy, Thanks for your positive review. We're happy to hear that Jotform has become your go-to platform and that it's making things easier for you and your donors. It's great to know you're enjoying the versatility and efficiency of our tools for events, payments, and data tracking. Your feedback inspires us to keep improving, and we're grateful to be your favorite platform. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. RS Robert S. Marketing Communications and Project Coordinator Furniture Used the software for: 2+ years ### "Easy and Versatile Form & Survey Platform" November 22, 2024 5.0 As I previously mentioned, it's not often we have to reach out for support, but when we've needed assistance, they're pretty quick to respond and help with our needs. Pros I appreciate that has services available for free and more advanced features with full subscriptions. Even in its simplest form, it is a versatile platform for sending surveys and more. Cons There's been a few instances where we've been wrongfully locked out of our account and the path to resolving this isn't super clear, the forums don't say much on resolving this either. All of that to say, it's been inconvenient when it happens, but once we get in contact with their team, they've always been very helpful and quickly reactivate the account. Review Source Response from Jotform December 10, 2024 Hi Robert, Thanks for your excellent review. We're glad to hear that you were able to create forms easily using our platform. We appreciate your positive words. If you come across issues again, just let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. NS Ned S. Manager Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Great product " February 17, 2026 4.0 Fantastic easy to use. Easy to use. Great and very useful tool. Allowing customization. Allow make great tool for companies Pros Easy to use. Great and very useful tool. Allowing customization. Allow make great tool for companies Cons Was great. Didn’t have any issue with it. Very easy to use and allows customization for different items Review Source Response from Jotform March 2, 2026 Hi Ned, Thanks for your positive review. We're glad to hear you find our platform easy to use and valuable. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.