# Page 27 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 27 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 27 - Reviews of Jotform ## Showing most helpful reviews Showing 651-675 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tyisha S. Visionary Non-Profit Organization Management Used the software for: 1-2 years ### "JotForm Best Free Platform" October 29, 2024 5.0 Pros Super easy to use and lotsssss of features at the free level, if you are a brand new business on a budget and you want an app or a site its truly so easy Cons fonts and customization is limited, but im also not sure what the paid product may have had available Review Source Response from Jotform November 8, 2024 Hi Tyisha, Thanks for your positive review. We're delighted to hear that our platform is helping you with your business. As for the form fonts, customization is limitless, you can use Google web fonts or even your custom fonts. Check out this guide: https://www.jotform.com/help/100-how-to-use-google-fonts-and-custom-fonts-in-your-form/. Customizing your form style is also easy with our Advanced Designer. Here's a guide: https://www.jotform.com/help/935-how-to-access-advanced-designer/. If you need more help, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MK Michael K. Vice President Information Technology and Services Used the software for: 6-12 months ### "Simplicity is key" April 2, 2025 5.0 I needed a simple to use online form creator and I found it. Pros Ease of use. Documentation is complete. Overall, very pleased. Cons Can't find anything to point out specifically. Very easy to set up and use. Review Source Response from Jotform April 8, 2025 Hi Michael, Thanks for the kind words. We're so glad to hear that forms are easy to set up in our platform and the helpful guides are of great reference. It means a lot to know you're pleased with the experience. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Benjamin W. Petition Computer Software Used the software for: I used a free trial ### "Free version is bad" December 20, 2024 2.0 Thought it would work but the free version is bad Pros Free, easy to use. There are no other pros Cons Charges for more than like 10 submissions Review Source Response from Jotform January 6, 2025 Hi Benjamin, Thanks for your feedback. Regarding on the limits you mentioned, free plan includes 10 payment submissions per month and 100 regular submissions per month. When you add a payment tool into your form, each successful payment will be counted as a payment submission. To understand more about these limits, check out our guide here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits/. If you have any questions or if there's anything we can do to get your 5-star rating, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AQ Ashley Q. Founder Events Services Used the software for: 1-2 years ### "Came in handy for my large audience survey" December 4, 2024 5.0 Overall I will definitely be using jotform again Pros Jot form made is very easy and simple to send out surveys to large audiences. — very very easy Cons What I liked least is after a certain number of responses you had to upgrade to a paid membership in order to see . I think that should be mentioned initially to users so they can pick the membership option that best suits them ahead of time Review Source Response from Jotform January 14, 2025 Hi Ashley, Thanks for your 5-star review. We're happy to hear that our platform has made it easy for you to send out surveys to large audiences. We strive to make the process as seamless as possible, and it's great to know it's working well for you. Furthermore, we understand your concern about our pricing plans, and we believe our plan details are clear on the pricing page. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. KH Katherine H. Seamless program that cleaned up a clunky process Veterinary Used the software for: 2+ years ### "Seamless intergration" September 22, 2024 5.0 Great experience overall, has really cleaned up and quickened our new patient appointment process Pros Has really streamlined the way we have clients fill out forms on our website for appointments, etc. It used be them having to print a word document and print and bring to their appointment. Seamless website integration, very user friendly. Cons Havent experienced any issues so far in ghe capacity used Review Source Response from Jotform September 25, 2024 Hi Katherine, Thanks for sharing your experience with Jotform. We're thrilled that our platform has streamlined your appointment process and made it so much easier for your clients to fill out forms online. It's wonderful to hear that you were able to embed forms into your website seamlessly. If you ever need anything, just let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help ensure everything continues to run smoothly. kB ksenjia B. Team leader Non-Profit Organization Management Used the software for: I used a free trial ### "Forms of credit." December 11, 2024 4.0 It maintains the Link for a form even if modifications are done after publication Pros I like the way it accepts setting conditions on forms and very simple unique forms are created. Cons It's Free version maintains the jotform brand. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Forms from Google forms are too limited. Review Source Response from Jotform January 4, 2025 Hi Ksenjia, Thanks for your positive review. We're glad to hear you're enjoying the conditional logic feature and the simplicity of creating custom forms. It's great to know Jotform is working well for you. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AH Abdul H. IT Admin Hospital & Health Care Used the software for: 1-2 years ### "Feedback Jotform" December 5, 2024 5.0 Excellent experience so far. Good features with lots of widgets and window to do customization. Pros As being the overall solution for most of the work at office. Cons Possibly some bright changes to the interface. It is about to look old and bit outdated. Review Source Response from Jotform November 9, 2025 Hi Abdul, Thanks for using Jotform. We're happy to hear that our platform serves as a comprehensive solution for your office needs. We appreciate your positive words. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. SL Stephanie L. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Great and Reliable" November 23, 2024 5.0 Super easy to use and also get statistics from! Pros It’s simple and clean and I love that you can customize it well too. Cons I wish we could make the forms have more colors and really interesting graphic elements Review Source Response from Jotform December 15, 2024 Hi Stephanie, Thanks for your 5-star review. We're happy to know that you find our platform simple to use and you love our form customization feature. You can edit your classic form layout colors using custom CSS. Let me show you how to add CSS: In Form Builder, click on the Paint Roller icon on the right side of the page to open Form Designer. Now, in the Form Designer menu, click on the Styles tab, scroll down, and paste the CSS code into the Inject CSS Code box. You can check out this guide on how to add custom CSS: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. AB Arnaud B. Owner Sports Used the software for: 2+ years ### "Easy and very intuitive" October 1, 2024 5.0 Can't do without. It brought THE solution we needed for customers Pros Easy and very intuitive most of the time. You can do pretty much everything and it looks very pro, and for customers, it helps a lot Cons Sometimes, you spend time to find how to to something that should be simple Review Source Response from Jotform October 20, 2024 Hi Arnaud, Thanks for your nice review. We're delighted to hear you find the platform intuitive, and that it helps you create professional forms for your customers. Your support means a lot to us. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. AC Alyssa C. CEO Food & Beverages Used the software for: 6-12 months ### "This is an Excellent Website" December 4, 2024 5.0 This experience has been absolutely amazing. Pros The flexibility to be creative with the types of designs for websites and notification abilities. Cons The limited options for the free version of jotform. Review Source Response from Jotform December 14, 2024 Hi Alyssa, Thanks for your positive review. We're glad to hear you're enjoying the flexibility and creative options for designing forms and email notifications. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AH Aundrea H. Tax Preparation Financial Services Used the software for: I used a free trial ### "Tax Preparer" February 14, 2025 5.0 Pros very easy to use; and i like that i can upload multiple forms. Cons There should be a youtube video on how to create and upload forms. Review Source Response from Jotform June 15, 2025 Hi Aundrea, Thanks for your positive review. We're happy to hear that you find our platform easy to use and that the ability to upload multiple files is working well for you. We're happy to support your workflow and appreciate you choosing Jotform. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JB Jenni B. Counselor Individual & Family Services Used the software for: Less than 6 months ### "Everything you need is a jotform away " March 18, 2025 4.0 Pros I like that there is a big variety of forms apps Cons So far I haven’t found anything I don’t like Review Source Response from Jotform March 27, 2025 Hi Jenni, Thanks for using Jotform and for your positive review. We're pleased to know that you like our platform, specially the apps feature. If you have any questions or if you need help with your forms, let us know via our Contact Us page at https://www.jotform.com/contact/. We're here to help. DP Dylan P. Entertainer Computer Networking Used the software for: 6-12 months ### "Jotform Easy to use" December 4, 2024 5.0 My experience with jotform was well to move around with and access. Pros It was very easy to creat forms and to be able to access those forms when seeking help. Cons The pricing of how much for more than 5 forms, could at least gives us 10 to be able to use but other than that its fine. Review Source Response from Jotform December 14, 2024 Hi Dylan, Thanks for your positive review. We're thrilled to hear that creating and accessing forms has been easy for you. If you want to create more than 5 forms on the free plan, you can do that through our referral program. When you refer users to Jotform, you'll get an additional 1 form in your forms limit. You can check out the Increase Limits tab in your Account Settings or click on this link https://www.jotform.com/myaccount/increase-limits to get started. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SR Steve R. Marketing Manager Apparel & Fashion Used the software for: 1-2 years ### "Jotform is Quick, Easy and Free!" October 4, 2024 4.0 We used Jotform in house for several projects, useful free tool that integrates well by using Zapier. Pros Easy to use and fast to deploy. The forms are especially useful for building surveys or collecting customer data, oh yeah and you can do loads with the free version. Cons Having to pay for features like the Gantt view. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Jotform We're a small team and didn't require a premium project management tool. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Jotform had more free features and was quicker to setup and use. Review Source Response from Jotform October 17, 2024 Hi Steve, Thanks for your positive review. We're glad to hear that you find our platform easy to use and quick to set up, especially for building your survey forms and collecting customer data. It's also great to know you're pleased with our Starter plan. Regarding the paid feature you mentioned, if you're referring to the Tables or Reports, that's also available on the Starter (free) plan. Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CL Chris L. Marketing and Communications Manager Education Management Used the software for: Less than 6 months ### "Powerful form builder" December 18, 2024 4.0 Pros Jotform enables the creation of complex forms that can be used to streamline internal processes. Cons Using Jotform is a bit of a learning curve. As there are so many features it takes a while to work out how to implement this system. Review Source Response from Jotform January 4, 2025 Hi Chris, Thanks for your positive review. We're delighted to hear that Jotform is helping you create complex forms to streamline your internal processes. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JR Jerome R. Directeur Marketing Recreational Facilities and Services Used the software for: Less than 6 months ### "I recommand Jotform" December 4, 2024 5.0 I really appreciated discovering Jotform. Pros Jotform is easy to use to create forms with the templates. Cons I prefer to use free softwares and some of the features are not. Review Source Response from Jotform June 15, 2025 Hi Jerome, Thanks for leaving a positive review. We're happy to hear that using our form templates has made form creation quick and easy for you. Your support truly means a lot to us. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Rinaldo M. Programmatore di PC - Sistemista di rete Computer Software Used the software for: 1-2 years ### "Jotform indispensabile per chi deve comunicare con utenti veramente ottimo" August 31, 2024 5.0 La mia esperienza con Jotform è completamente positiva, modificare un form inserendo sfondo dietro modificare caratteri all'interno del form non è mai stato cosi semplice ci sono tante di quelle funzionalità, la cosa che mi ha colpito di più il fatto che anche nella versione free senza alcun piano di abbonamento mi da la possibilità di inserire su quale email ricevere la posta in arrivo, dalle persone che interagiscono PERFETTO Pros Sono venuto a conoscenza molti anni fa di Jotform, è una piattaforma molto conosciuta, l'ho usato moltissimo per creare form di contatto con gli utenti di un sito web, integrare Jotform nel proprio sito web è veramente semplice è intuitivo, ti da la possibilità di integrare direttamente con uno script o di scaricare l'intero progetto in locale direttamente collegato sui loro server, aprendo con un qualsiasi editor html si nota che al suo interno ha i script che puntano sui loro server quindi c'è possibilità di lavorare anche in locale perfetto. Mi è piaciuto molto che anche dopo l'integrazione nel sito web ogni modifica viene aggiornata in tempo reale quindi che dire è veramente ottimo il servizio offerto da questa piattaforma utile per i webmaster Cons Di Jotform mi è piaciuto di meno il fatto che quando crei un progetto rimane la filigrana con il logo in basso, per il semplice fatto che si sta usando la versione free Review Source Response from Jotform September 3, 2024 Hi Rinaldo, Thanks for taking the time to share your positive experience with Jotform. We’re happy to hear you find our platform really useful and that it has served you well over the years. You're correct that Jotform branding appears in the footer section of the forms. However, this branding is automatically removed once you upgrade to any of our paid plans. Your feedback is incredibly encouraging and reinforces our commitment to providing excellent service to all our users. If you have any questions or suggestions, please don’t hesitate to reach out to us from our Contact Us page at https://www.jotform.com/contact/. We’re here to help. AW Adreena W. CEO Entertainment Used the software for: 6-12 months ### "Best form maker!" December 1, 2024 5.0 Very pleased. I’ve used a few form makers and Jotform is easily my fave Pros Ease of use. Customisation and generous limits. Support have always been helpful too Cons Unable to remove forms marked spam which I’m pacts my form limits Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) Submission limits are more generous than typeform Review Source Response from Jotform June 15, 2025 Hi Adreena, Thanks for your 5-star review. We're happy to know that you find our platform easy to use and that you are able to customize your forms according to your liking. We're also proud to know that our support has been a great help. Furthermore, we always strive to provide the best experience for our users, and your feedback reassures us that we're on the right track. Regarding the forms marked as spam, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. KK Kathryn K. Owner partner Hospitality Used the software for: I used a free trial ### "Easy to use" April 27, 2025 5.0 Easy to use. Works wonderful for document signing. The preset signatures that you are allowed to choose from are minimal , but not a must have Pros Easy to use. Works wonderful for document signing. Exactly what it's supposed to do. Had no issues with it. Cons I really don't have anything horrible to say about it. The preset signatures that you are allowed to choose from are minimal Review Source Response from Jotform June 19, 2025 Hi Kathryn, Thanks for your positive review. We're glad to hear that our platform has been easy to use and worked smoothly for your document signing needs. We appreciate your support. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. VW Victoria W. Sole Proprietor Education Management Used the software for: 1-2 years ### "Highly Customizable Forms" November 19, 2024 5.0 Pros Jotform has a lot of features that allow for customization and many templates built in and ready to go. Cons Some of the more advanced features are a bit pricey. Switched from [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) Jotform was a better fit for the price for our company. Review Source Response from Jotform November 27, 2024 Hi Victoria, Thanks for your excellent review. We're glad that you like our available features and how you can customize your form using our platform.  If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. TB Tatiana B. Administrator Education Management Used the software for: Less than 6 months ### "Easy signature " May 22, 2025 5.0 It was very easy and simple to use I didn’t have to figure out anything. You open the page and it does everything for you. Pros Easy to use. I didn’t have to spend much time to figure out how to use it. It’s simple and straight forward. Cons There is nothing I disliked. I can’t add anything here. There is not much to dislike it doesn’t have much stuff. Review Source Response from Jotform June 22, 2025 Hi Tatiana, Thanks for your positive review. We're delighted to hear that you found our platform easy to use and easy to get started with. We appreciate for your support. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. HW Haley W. Owner Retail Used the software for: 6-12 months ### "YOU WONT REGRET IT" March 23, 2025 5.0 AMAZING GREAT ALL OF THE ABOVE CANT COMPLAIN Pros Everything, very easy and simple to use and understand Cons Nothing that I can complain about thus far Review Source Response from Jotform March 27, 2025 Hi Haley, Thanks for rating Jotform 5-stars. Your comments are greatly appreciated. Let us know if you have questions via our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. FN Faith N. Hiv testing Non-Profit Organization Management Used the software for: Less than 6 months ### "Great for work " December 8, 2024 5.0 Good I like that it's easy to access information Pros Great very informative.easy to access when at work Cons Some times there it's double accounts for clients Review Source Response from Jotform January 14, 2025 Hi Faith, Thanks for your positive review. We're happy to hear you find our platform easy to use. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. RG Raja G. Directrice E-Learning Used the software for: I used a free trial ### "Un créateur de formulaires flexible et puissant" February 25, 2025 4.0 Pros J’ai apprécié la grande variété de modèles et les options de personnalisation avancées Cons Certaines fonctionnalités sont limitées dans la version gratuite Review Source Response from Jotform March 1, 2025 Hi Raja, Thanks for your positive review. We're happy to hear that you enjoyed our platform, the form templates and the customization options available. We appreciate your positive words. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AS Andrea S. Tagz Veterinary Used the software for: I used a free trial ### "Easy to use" April 7, 2025 5.0 Very easy to make a form for any kind of service Pros The ease of making a form to serve clients Cons There is nothing I do not like it is very easy to use Review Source Response from Jotform May 26, 2025 Hi Andrea, Thanks for your 5-star review. We're happy to hear that creating forms to serve your clients has been quick and easy with our platform. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.