# Page 31 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 31 - Reviews of Jotform ## Showing most helpful reviews Showing 751-775 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Melinda S. OWNER Health, Wellness and Fitness Used the software for: Less than 6 months ### "Do not recommend hot form " October 26, 2024 3.0 I would say mid-level it was not that good Pros Cost effective They offer free version as well Cons Navigation is not user-friendly It freezes up and you use lose your information Review Source Response from Jotform December 10, 2024 Hi Melinda, Thanks for your feedback. We appreciate it. If there's anything we can do to help you with your forms, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. EJ Emely J. Manager Real Estate Used the software for: 6-12 months ### "Fotform reveiw" August 26, 2024 4.0 It was good, after coming from a background of integrating different softwires, this one was fairly easy to manage Pros It is very user friendly, and understandable as soon as you start operating it Cons Sometimes the emails after a form is sent are not received, but it happens from time to time, probably a bug Review Source Response from Jotform September 17, 2024 Hi Emely, Thanks for your feedback. We're happy that you find our platform intuitive and easy to manage. With regard to the email issue you've experienced, there are many factors why email notifications on forms fails to reach to your inbox. Here are troubleshooting guide that will help you in resolving this issue: https://www.jotform.com/help/364-why-am-i-not-receiving-email-notifications/. If you also keep on experiencing this issue, you can use your SMTP server to send emails. Here's how to set up SMTP in your form: http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form. If you have any other questions, feel free to let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SH Shaqueisha H. Coach Education Management Used the software for: 1-2 years ### "Convenience" September 21, 2024 5.0 Overall, it was easy to use and very convenient. I like the ease of filling out forms and not having to travel. Pros I like that it is very easy to use and the convenience is top-notch. Cons Downloading the form first before signing. Review Source Response from Jotform September 25, 2024 Hi Shaqueisha, Thanks for your positive review. We're delighted to hear that you find our platform easy and convenient to use. We're glad it has simplified your process and eliminated the need for travel. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We're always here to help. VR Verified Reviewer Strategic Projects and Operations Manager Marketing and Advertising Used the software for: 6-12 months ### "Jotform is such a great program!" September 24, 2024 5.0 I am glad I found Jotform. I was using a different program before finding this software and I am thankful I did! It has made a difference with efficiency and user friendly capabilities. Pros The ease of online form creation is so simple with this product. It has made my job so much easier when it comes to surveys! Cons The form templates could be better, but they are easy to use and do what I need them to do for my job. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) I wasn't getting the ultimate optics from this other program and wanted to improve. Review Source Response from Jotform October 6, 2024 Hi, Thanks for leaving us a positive review. We're glad to hear that our platform has made creating surveys easier for you. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. MA Marilyn A. Virtual Assistant Consumer Services Used the software for: 2+ years ### "Great tool" September 16, 2024 5.0 Pros Easy to use and you can do forms for everything, vacation/days off request, medical leave, collecting data, etc. Cons Nothing so far. I've been using it for about 5 years now. Review Source Response from Jotform October 10, 2024 Hi Marilyn, Thanks for the 5-star review. We're happy to know that you find our platform easy to use and that it fits your needs. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. VR Verified Reviewer Fundraiser Fund-Raising Used the software for: 1-2 years ### "I love this software " September 23, 2024 5.0 My overall experience is that it's very convenient to use Pros Making my schedule more comfortable to use Cons No con about this software I love it very easy to use Review Source Response from Jotform September 27, 2024 Hi, Thanks for the excellent review. We’re glad to hear that you find our platform comfortable and easy to use. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. JE Jasmine E. Owner-Founder Music Used the software for: 1-2 years ### "My go-to app!" October 14, 2024 5.0 I would rate this software program 10, 100 times over. I will always use jot form as my go-to for forms and orders. Pros The fact that anyone can use this User-friendly site. It's easy to maneuver through. I love the pre-generated templates. Cons Sometimes the integrations portion can be a bit taxing to figure out. Review Source Response from Jotform October 24, 2024 Hi Jasmine, Thanks for your positive review. We're happy to hear that you find our platform user-friendly and that you love our pre-made form templates. We appreciate your compliments. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. LS Lindsey S. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great functionality for its purpose" November 13, 2024 5.0 Overall my teammates who use this daily like having a shareable platform. Pros I like the function of jotform and the use for it. Cons I don't like the cost or that I need to pay for this service, it would be easier to do this on other workspaces but the ease of use makes the benefit outweigh the cost. Review Source Response from Jotform December 10, 2024 Hi Lindsey, Thanks for your excellent rating. We're glad that you find our platform useful and that you like the features it offers.  If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. Diego C. Assistant Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great way to connect with your team and customers" September 9, 2024 4.0 Pros It's a great tool to create forms and share them with your team or targeted audience. Love that it's mobile-friendly and has many templates to customize. Cons Advanced features could be more user-friendly, as they take time to learn and can be hard to understand initially. Additionally, there can occasionally be issues with forms loading properly. Review Source Response from Jotform September 22, 2024 Hi Diego, Thanks for using Jotform. We're happy to hear you love the mobile-friendly features and customizable form templates we provide. Happy to know it's working great for sharing forms with your team and audience. Reach out to us if you encounter any issues with your forms through our Contact Us page at https://www.jotform.com/contact/. We're here to help. AR Alejandro R. LAI Information Technology and Services Used the software for: 2+ years ### "Si buscas un servicio que represente apra ti un costo veneficio estas en el lugar indicado" July 27, 2024 5.0 Simplemente estamos muy contentos con lo que nos ofrecen y el costo que pagamos por ello. Pros La facilidad para poder generar nuestros formularios de manera personalizada, la inserción de campos necesarios para poder recolectar la información necesaria de nuestros clientes en los registros, así como la generación de los reportes los cuales son sumamente fáciles de obtener. Cons Con el tiempo que llevo creando formularios y según las necesidades de nuestra empresa con todo lo que nos ofrecen nos ha sido más que suficiente y no le hemos visto ninguna desventaja, incluso su costo beneficio a resultado acorde a nuestro presupuesto. Reason for choosing Jotform Primeramente por su costo, ya que estaba mucho mas accesible que el otro en su momento, además, claro es, al probarlo llenos nuestras expectativas. Review Source Response from Jotform August 9, 2024 Hi Alejandro, Thanks for your positive review. We're happy to hear that you find our platform and its features like the customization options, and report builder so user-friendly and effective. Your satisfaction is our priority, and we're glad our platform is meeting your needs. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JU Josh U. Real Estate Consultant Real Estate Used the software for: Less than 6 months ### "Amazing tool!" October 19, 2024 5.0 Love it! I needed to create a simple yet professional form for work purposes, and Jotform was the perfect tool. Pros Jotform is super easy to use! Love the product! Cons Some photos get stretched when viewing on a mobile version. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Jotform More available features and options to customize Review Source Response from Jotform November 3, 2024 Hi Josh, Thanks for your nice review. We're happy to hear you're enjoying our platform and finding it easy to use. As for the stretched photos, can you share with us the form link so we can check it on our phone? The image normally scales properly on mobile as they are designed responsive. If it's not working well for your form, we can help you solve it. Let us know from our Contact Us page if you have any other questions at https://www.jotform.com/contact/. We'll be happy to help. RP Rondi P. Creator and Founder Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use and looks professional and organized" October 29, 2024 5.0 It has been a wonderful tool for places I volunteer and work Pros Ease of use, organization, aesthetics, simplicity Cons Not as many tutorials on how to use jot form as I'd like. Review Source Response from Jotform November 8, 2024 Hi Rondi, Thanks for your positive review. We're delighted to hear you appreciate the ease of use, organization, and overall simplicity of our platform. If you have specific suggestions on the features that need more tutorial, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. RR Robyn R. Owner Arts and Crafts Used the software for: I used a free trial ### "Jot Form Usage" October 7, 2024 5.0 Overall I would recommend the software, I find it easy to use and get responses on. Pros Very user friendly and easy to implement. Has a good aesthetic as well. Cons It doesn't collect incomplete data, which inconvenient is not a hard pass for me Review Source Response from Jotform October 20, 2024 Hi Robyn, Thanks for leaving us a positive review. We're happy to hear you find our platform user-friendly. If you haven't yet known, we have a Save and Continue Later feature that allows form fillers to save their progress and continue it later. Their progress will be saved as incomplete submission in your Tables and you can check them by clicking on the link. Here's to enable Save and Continue Later feature : https://www.jotform.com/help/227-how-to-enable-autofill-on-forms/. To check the incomplete submissions, check this out: https://www.jotform.com/help/753-how-to-view-incomplete-submissions-in-jotform-tables/. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AA Amed A. Senior Full-Stack Engineer Leisure, Travel & Tourism Used the software for: 2+ years ### "Known for its simplicity and effectiveness. Extensive library of multiple templates." August 8, 2024 5.0 Huge amounts of templates and has seamless integration. Perfect for complex workflows with it's advanced technology. Pros Web forms and documents are enormously versatile and Jotform offers the level best services. Collecting customer feedback, performing surveys and managing job applications has been made easy and achievable. Comes with powerful customization which is a key feature for helping us create forms that meets our brand needs. There is also security and privacy of data storage and transmission. It is ultimately my best choice. Cons There is so many services and features that Jotform platform offers. Despite the glitches in preliminaries, it has proven to be the easiest tool to work with. It is quite user-friendly too. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because I wanted a more reliable tool and Jotform is perfect. Review Source Response from Jotform August 13, 2024 Hi Amed, Thanks for your feedback. We're glad that our platform has become your top choice for versatile web forms and documents. It's great to know that our customization options, along with our commitment to security and privacy, have made such a positive impact on your work. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. DW Denis W. Google Youtube Ads Media Buyer Financial Services Used the software for: 6-12 months ### "Jotform is the best" September 30, 2024 5.0 I like using Jotform, very functional and effective Pros It grabs the UTM parameters very precisely Cons Adding a filter is not that easy while checking form submissions Review Source Response from Jotform October 20, 2024 Hi Denis, Thanks for your excellent review. We’re glad to hear that by using our forms, you are effectively able to capture the necessary information you need. Regarding on filtering submissions, it's really easy to do it. Check out this guide to find out more about this feature: https://www.jotform.com/help/1009-how-to-use-different-filters-to-easily-manage-your-data-in-jotform-tables/.  If you have any questions or if you still need help with anything, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. AA Alessnadro A. Titolare Apparel & Fashion Used the software for: I used a free trial ### "Ottima esperienza" March 24, 2025 5.0 Molto buona, la sto testando per degli ordini per i clienti, sembra davvero molto buono e completo Pros La semplicità e completezza nel costruire i moduli Cons Il limite di risultati gratuiti che puoi ottenere dai modelli Review Source Response from Jotform March 28, 2025 Hi Alessandro, Thanks for taking the time to leave us a positive review. We're grateful for your positive words towards our platform. If you have any questions or concerns, feel free to let us know via our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. TB Trevor B. Fitness Trainer Individual & Family Services Used the software for: I used a free trial ### "Great and Easy app to use!" October 4, 2024 5.0 Pros The Flexibility and Simple user interface Cons There are a few Limited spaces for forms Review Source Response from Jotform October 24, 2024 Hi Trevor, Thanks for your nice review. We're happy to hear you appreciate the flexibility and simple user interface of our platform. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. VR Verified Reviewer Marketing Manager Accounting Used the software for: 6-12 months ### "Quick, Easy Form Tool!" October 4, 2024 5.0 Pros Quick and easy form creation, excellent for gauging customer feedback Cons I've had issues with server downtime, I also wish I could customize my forms just a bit more Review Source Response from Jotform October 19, 2024 Hi, Thanks for your 5-star review. We're happy to know that you find our platform easy to use for creating forms and that you're satisfied with our support team.  Regarding form customization, you can use custom CSS for the classic form layout. You can check out this guide on how to customize the form with CSS: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. BC Breanne C. NA Real Estate Used the software for: I used a free trial ### "Jotform gets the job done! " December 4, 2024 5.0 Used a few times to screen tenants and it was easy for myself and them to use and submit questions Pros I liked how I could easily customize it for potential tenants to fill out Cons Nothing that I can think of. It worked great for what I needed it for. Review Source Response from Jotform June 15, 2025 Hi Breanne, Thanks for leaving a positive review. We're pleased to hear that building your form for your customers was quick and easy. We appreciate you choosing Jotform. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. Betty O. Social media manager Financial Services Used the software for: 6-12 months ### "Jotform is effortlessly easy to use" August 6, 2024 5.0 My experience with Jotform has been excellent. It helped me to streamline data collection processes and manage responses efficiently. Pros I love how user-friendly Jotform is. easy to create and customize forms effortlessly with its drag-and-drop interface. Cons The only downside is that the advanced features and higher submission limits come at a cost. For small projects or startups, the pricing can be a bit steep. Review Source Response from Jotform August 8, 2024 Hi Betty, Thanks for taking the time to write us a positive review. We're delighted to hear that you find our platform user-friendly and that you enjoy the ease of creating and customizing forms with our drag-and-drop interface. Your satisfaction is our priority. We appreciate your perspective on our pricing. Our free plans are designed to provide sufficient limits for basic usage and startups, offering access to nearly all the same features as our paid plans. We strive to balance advanced features and higher submission limits with reasonable costs to support both small projects and growing businesses. Your input is valuable, and we will continue to assess our pricing to ensure it meets the needs of all our users. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Damien B. Creative Director Media Production Used the software for: 2+ years ### "Jotform is one of the best free form builder solutions" October 3, 2024 5.0 Jotform is great to use even on free. I love the multi-step function it has and how you can customize the branding. Pros Jotform is a great, easy to use solution. Cons Jotform branding on free plan is annoying. Review Source Response from Jotform October 13, 2024 Hi Damien, Thanks for your excellent review. We are glad you find our platform easy to use. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. VR Verified Reviewer Director Public Policy Used the software for: 6-12 months ### "Good product to rely on " October 3, 2024 4.0 Overall I would say that I've had a fairly positive experience with the app when I use it even if its not as often as other products. Pros I'm not good at coding or anything like that but this makes it easy to create forms without that knowledge. I like the offline mode as well. Cons It can be a little difficult to get esignatures arranged and organized through the app sometimes. Review Source Response from Jotform October 20, 2024 Hi, Thanks for your positive review. We're thrilled to hear that our platform makes it easy for you to create forms without needing coding skills. It's also great to know you're enjoying the offline form feature. If you're still experiencing issues with e-signatures, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SH Sarah H. Owner Child Day Care Services Used the software for: 1-2 years ### "Try it, you'll never go back!" August 21, 2024 5.0 It is a phenomenal tool! Even with the free version it allows me to run my small business easily. They help guide you with what you want for a response, you can easily move the order, have a thank you at the end that then takes you to your own website, creating amazing foot traffic! You can share forms simply by copying and pasting a link! Pros Jotform is a very beneficial way to obtain survey results, orders for my small business and more Cons I have the free trial so can only hold so many forms for my Scentsy preorders but it is a super helpful tool with guidance along the way! Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) I just like the way jotform breaks down items with pictures. Review Source Response from Jotform August 24, 2024 Hi Sarah, Thanks for your positive review. We're glad to hear that our platform has been helpful for your small business in gathering survey results and managing orders. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. WS Whitney S. Legal Assistant Law Practice Used the software for: Less than 6 months ### "Easy to use and straightforward" October 10, 2024 4.0 It was very easy to use for our firm BOI filings. We would use it for anything else just because we need specific features. Pros It easy to navigate and easy for our clients to use. Cons Costs and the limit on payment submissions Review Source Response from Jotform October 20, 2024 Hi Whitney, Thanks for your excellent review. We're happy to know that you and your clients find our platform easy to use. We understand that costs and limits on payment submissions can be important factors, but be rest assured you get the value you deserve in any of the plans you choose, even on the Starter (Free) plan. You can also upgrade your account at any time you need higher payment submissions limit on the pricing page at http://www.jotform.com/pricing/. Feel free to let us know if you have any other questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. DL Diana L. Sleep and Mindfulness Coach Health, Wellness and Fitness Used the software for: I used a free trial ### "Highly recommend Jotform " November 18, 2024 5.0 Amazing product! Would recommend. Ease of use and love its ability to be fully customizable to create surveys and forms. I also love how its easy to organize and view all the response and trends. Pros Ease of use and love its ability to be fully customizable to create surveys and forms. I also love how its easy to organize and view all the response and trends. Cons Limited number of forms in the free version. Review Source Response from Jotform November 27, 2024 Hi Diana, Thanks for your 5-star review. We're so glad to hear that you find our platform easy to use and love the customization options for creating surveys and forms. It's also great to know that organizing and viewing responses and trends has been a smooth experience for you. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.