# Page 33 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 33 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 33 - Reviews of Jotform ## Showing most helpful reviews Showing 801-825 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Chris S. CMO E-Learning Used the software for: 6-12 months ### "Good form software " September 29, 2024 4.0 Overall my experience was good. I was able to great good looking forms and interfere them into my sales funnel and onboarding processes Pros Creating forms was simple and integrating with other platforms is available which made our funnel work smoothly Cons It can be hard to really customise the form. It does allow code, but can be fiddly Switched from [ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/) The native click funnel forms wasn’t great at capturing data Review Source Response from Jotform October 13, 2024 Hi Chris, Thanks for leaving us a positive review. We're glad to hear that form creation was simple for you and that the integrations helped your funnel run smoothly. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. Rebecca C. Design and Sales Manager Construction Used the software for: 2+ years ### "The true value of Jotform is its no-code form builder. It is very easy to use." July 23, 2024 5.0 The overall experience with has been much more better than what we could imagine. It has helped us overcome all the hurdles we used to encounter when creating forms for our project work. Jotform form builder has great form design tools that makes our forms very stunning in design. Pros With , it is easily possible to create a broad range of file types which is time saving compared to using different products for different forms. The form builder uses drag and drop form design technology with makes it easy to interact with. Jotform has comprehensive data security features which protect our information and forms from unauthorized access. Cons Honestly there is nothing to like least about . All the features are satisfyingly very easy to use and responsive. Review Source Response from Jotform July 31, 2024 Hi Rebecca, Thanks for your positive review. We're glad to hear that our platform meets your needs and that you appreciate some of our features and has made your form-building experience more efficient. It's also great to know that our comprehensive data security features have given you peace of mind. We appreciate your feedback. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. vO vicki O. CEO Publishing Used the software for: 1-2 years ### "Love Jotform" September 11, 2024 5.0 My expereince has been pleasing. No issues at all Pros The fact that all details are collected and payments can be made. Cons I have had no issues whatsoever. I do think that the minimum payments can be increased from 10-20 Review Source Response from Jotform September 22, 2024 Hi Vicki, Thanks for sharing your seamless experience with Jotform. We're thrilled to hear you're finding our platform, specially the payment features, helpful. For the free plan, the current Monthly Payment Submissions limit is 10. You can always upgrade to any of the paid plans on the pricing page to get higher limits. Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. KH Kate H. Director Consumer Services Used the software for: Less than 6 months ### "Simple, Great, Jotform!" October 8, 2024 5.0 Overall using is simple and creates an easy connection to clients. Pros is user friendly and has some of the best tools I have seen. Cons has no issues that I have run into yet. Review Source Response from Jotform October 19, 2024 Hi Kate, Thanks for your positive review. We're thrilled to hear that you find our platform user-friendly. Your support means a lot to us. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. LB Lynne B. Project Manager Hospital & Health Care Used the software for: I used a free trial ### "Create Robust Custom Forms with Jotform!" September 23, 2024 4.0 In an hour or less, I was able to build a custom event registration form from scratch and add email confirmation, a daily digest of new submissions and a registration report. I'm building my third form now using the new pre-fill option. Pros You can create a robust form easily and quickly. There are thousands of templates to choose form or you build your form from scratch. Cons Collaborator access is a good alternative for viewing and editing entries. An additional admin would be a great addition. Review Source Response from Jotform October 12, 2024 Hi Lynne, Thanks for your positive review. We're glad to hear that you find our platform quick and easy to create forms, either from our form templates or from scratch. Regarding on the additional admin user account, this is available with Jotform Enterprise. Check out this link to find out more about Enterprise: https://www.jotform.com/enterprise/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. GM Guilherme M. Técnico eletrotécnico Logistics and Supply Chain Used the software for: Less than 6 months ### "Aplicações Jotform" August 28, 2024 5.0 No geral a aplicação permite fazer uma infinidade de integrações de forma que fica de uma forma adaptada ao negócio. Pros Facilidade, aplicação intuitiva. Diversas integrações. Cons Dificuldade de modificar estilos de determinados campos. Alternatives considered [Google Charts](https://www.capterra.com/p/176573/Google-Charts/) Reason for choosing Jotform Facilidade na inserção dos dados apresentados. Review Source Response from Jotform September 1, 2024 Hi Guilherme, Thank you for the positive review! We’re glad to hear that you find our platform easy and intuitive to use and that you’ve enjoyed using our integration. Regarding customizing the styles of your fields, if you’re using the classic form layout, you can use custom CSS to make those adjustments. Reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. MT Miranda T. Recruiting Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Near perfect form manager" August 27, 2024 4.0 Only just recently had an issue- when we cancelled our plan I was not warned that the old forms would still work to fill out, and then would just get deleted upon submission. I think it would make more sense to not even be able to fill out a form if it is unable to be submitted. Pros Clean platform, interactive forms that are visually appealing, and works seamlessly. Cons Can be a little expensive, Would be nice to have a cheaper package. Review Source Response from Jotform October 10, 2024 Hi Miranda, Thanks for your wonderful review. We're thrilled to hear that you find our platform simple and easy to use. We understand that pricing is an important factor, and we appreciate your feedback. Unfortunately, we do not have any other pricing plan aside from what's shown on our pricing page at http://www.jotform.com/pricing/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. JR Jv R. Customer Service Health, Wellness and Fitness Used the software for: Less than 6 months ### "Survey on Jotform" September 9, 2024 5.0 My overall experience with is very good and easy to access. Pros It is very easy to understand and to access Cons The is very hard to find what to fill in. Review Source Response from Jotform September 25, 2024 Hi Jv, Thanks for rating our platform 5-stars. We greatly appreciate your compliments. If you come across issues, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. RS Renea S. Life and Communication Coach Mental Health Care Used the software for: 1-2 years ### "A Game-changer for a Life & Communication Coach!" July 31, 2024 5.0 Highly recommended - see above with the pros. Pros As a life coach, I use extensively for my clients, and it has been an absolute game-changer! The platform is incredibly user-friendly, allowing me to create custom forms quickly and efficiently. It has streamlined my client intake process, enabling me to gather detailed information effortlessly. The wide variety of templates and integrations available makes it versatile and adaptable to all my needs. The support team is responsive and helpful, always ready to assist with any queries. Jotform has enhanced my workflow and improved my client interactions significantly. Cons Understanding how to lock down the viewing of my forms so others don't see it and that my clients don't have to request to see it. This could be my error in educating myself. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Jotform I respect the ease and accountability aspect. Review Source Response from Jotform August 6, 2024 Hi Renea, Thanks for your awesome review. We're delighted to hear that our platform has been a game-changer for your work. It's great to know that our form templates, integrations, and our responsive support team have also improved your workflow and client interactions. Your feedback means a lot to us. If you want to disable your form, so your form users will not be able to see the form, check out this guide: https://www.jotform.com/help/180-how-to-enable-or-disable-a-form/. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CDO Carlos Daniel O. Analista de datos Accounting Used the software for: Less than 6 months ### "Experiencia fuera de serie" September 6, 2024 5.0 Una muy grata y retroactiva que me ha enseñado mucho Pros Definitivamente el alcance de las herramientas de entradas y salidas para control de cuentas y registros Automatización asombrosa Cons El tema de las licencias podría mejorar un poco para convencerte más de comprar la misma antes Review Source Response from Jotform September 22, 2024 Hi Carlos, Thanks for your positive review. We're glad to hear you're enjoying the wide range of features, including automations, in our platform. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. aH alton H. owner Arts and Crafts Used the software for: 6-12 months ### "Amazing software" September 4, 2024 5.0 Pros Jotforms allows me to integrate with my different softwares such as Salesforce, which I use alot in my line of work. I like there are many different widgets for easy form incorporation. One unique feature is I can create a form to receive my payments directly to cash app. This has been awesome because it allows me to receive payments from those that may not want to link their regular bank account. Cons There is a bit of a learning curve , but the features are worth it. Review Source Response from Jotform September 25, 2024 Hi Alton, Thanks for your review. We're happy to hear that our platform and its integration with Salesforce and various widgets have been helpful in your workflow. It's great to know that our Cash App payment option has made receiving payments easier for you. If you ever need help or have more feedback, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help. RE Raizy E. teacher Education Management Used the software for: 1-2 years ### "Amazing experience!" September 13, 2024 5.0 I created an after school program and used to allow parents to sign up. The interface is exceptional and super seamless. From the parents end, it is super simple and enjoyable to use and submit a form. I did not need too many forms so was able to stick to the basic plan and they did not charge me extra for anything. Really recommend! Pros It was a super easy platform to use! I was able to create and send out the form I needed without any problems! Cons I would appreciate if I was able to integrate zelle into , but I was able to use other programs. Review Source Response from Jotform September 18, 2024 Hi Raizy, Thanks for using Jotform and for sharing your positive review. We're glad to know your seamless experience using our platform. While Zelle payment isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. You can track the feature request ticket at this link: https://www.jotform.com/answers/19115561-payment-integration-with-zelle. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this ticket and let you know. If you have more questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SH Stephen H. Project Lead Non-Profit Organization Management Used the software for: Less than 6 months ### "Using Jotform surveys to enhance human service practice" September 1, 2024 5.0 Smooth sailing all the way! Other free startups tend to be limited in the number of responses or are clunky during the design phase - not !! Pros Love the user-friendly user and overall format when designing and rolling out the survey. Cons Had to dig around a little to find out what was on offer as a 'Starter'. Review Source Response from Jotform October 10, 2024 Hi Stephen, Thank you for your kind words. We’re thrilled to hear that you love how user-friendly our platform is and that you’re able to design forms to your liking. Regarding the limits of each plan, you can check them on the pricing page: https://www.jotform.com/pricing/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. NS Nicole S. Transaction Manager Real Estate Used the software for: 6-12 months ### "Jotform will help you! " August 28, 2024 5.0 has been great for us when we need a digital signature from clients and it's very user friendly for all parties. Pros Super easy to use when signing documents and easy for end users to figure out as well. Cons I have no negative things I can think of about . Review Source Response from Jotform September 1, 2024 Hi Nicole, Thank you for the excellent review. We're thrilled to hear that you find our platform easy to use, particularly with the Jotform sign feature. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We’ll be happy to help. CP Charlie P. Director Financial Services Used the software for: Less than 6 months ### "Easy to use form creation" November 4, 2024 5.0 Positive, and has served our needs well! Pros Easy to create difference forms and send those to different people. We were able to customise it as well to fit our brand. Cons Unable to have tracking - i.e. you can see who accessed it. Review Source Response from Jotform December 10, 2024 Hi Charlie, Thanks for your excellent review. We are happy to know that you find our platform easy to use to create forms and share them. Regarding on tracking, you can use Jotform Analytics to check the IP address and the device your form users are using to access the form. You can check out this link for more information: https://www.jotform.com/form-analytics. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. RS Ram S. Business manager Medical Devices Used the software for: 2+ years ### "Jotform use review" August 2, 2024 5.0 I think i know the complex logical programming behind. I like it. Pros Easy to use. very user-friendly. i used it for 7 years Cons the app functionality. I also like the reporting function Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) is better to use. more functionality. Review Source Response from Jotform August 8, 2024 Hi Ram, Thanks for being a loyal Jotformer and for sharing your positive review about our platform. We appreciate it. It's great to know that you find our platform intuitive. Your long-term support means a lot to us. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MB Marcus B. owner Construction Used the software for: I used a free trial ### "pleasantly surprised " October 4, 2024 5.0 it well exceeded my expectation of what was capable Pros the capability to completely customize literally any form you can think of from a template to a blank sheet. Cons when my form is completed i have to log in to to review the results. Review Source Response from Jotform November 9, 2024 Hi Marcus, Thanks for your positive review. We're thrilled to hear you're enjoying the full customization capabilities of our platform. It's great that you find its features useful for creating your forms. About the login requirement, you can view the same submissions data sent to your email, which doesn't require you to log in. However, if you're referring to the uploaded files, you need to unrequire an option in your account settings before you can view the files without logging in to Jotform. Here's a guide for that: https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files/. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AW Angela W. Founder E-Learning Used the software for: 6-12 months ### "Jotform Review" August 23, 2024 5.0 has made creating and attaching forms to a website to a website. I created an opt-in form, that I seamlessly attached to a site that I created. Pros I liked how easy it was to create various kinds of forms. I especially like that provides templates to save time. Cons I don't have any cons. This is a great tool. Review Source Response from Jotform September 7, 2024 Hi Angela, Thanks for the excellent review. We are happy to know that you find our platform easy to use and that you like our form templates.  If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. Courtney K. Senior Account Executive Events Services Used the software for: 2+ years ### "Jotform gives new light when creating digital forms." June 12, 2024 5.0 has made our work to create digital forms very easy and effective. It is very easy to use and has very functional form building tools that gives us the best experience. Pros user interface is very well organized which makes it lightweight and easy to use. The e-signature tool allows us to sign our forms electronically from anywhere. Jotform form building tools are very flexible and allows us to create any type of digital form for our different uses. Cons Nothing about is hard to like. Things work really well in Jotform and there no difficult aspects. Review Source Response from Jotform July 25, 2024 Hi Courtney, Thanks for leaving us a positive review. We're delighted to hear that you find our platform's user interface well-organized and easy to use. It's great to know that the e-signature and flexible form building features are meeting your needs. We appreciate your support and look forward to continuing to provide you with a great experience. Feel free to reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. HN Heather N. Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "Jotform Review" September 3, 2024 5.0 Pros Easy to use for the user and is a great tool to use for registration to events and tracking mileage. Cons I have not had anything that I don't like, but I have only been a user and not someone who has set any of the Jotforms up for our office use. Review Source Response from Jotform October 10, 2024 Hi Heather, Thanks for the positive review. We’re thrilled to hear that you find our platform easy to use and valuable for your event registration and mileage tracking.  If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. KF Katie F. Project Manager Information Technology and Services Used the software for: 2+ years ### "Jotform Saved Us Hours " July 15, 2024 5.0 Up until April this year I couldn't fault it. The issue with the billing and the old plan we were on has left a bit of a sour taste, however, the product itself is a no brainer and we recommend it to all web devs. Pros As we are WP developers, there is always the issue of SMTP. solves this instantly. The quickness of deploying forms is impressive. The ability to have exactly the form fields we require is massive. Cons The pricing modal. We've been users for literally years. We were on a grandfathered plan that we had enjoyed for years. All of a sudden, our form limits were exceeded and view limits were exceeded. To the point where all of our forms were stopped. Speaking to support was frustrating at the time, however, we did finally manage to come to a resolution and received a reduction in price for the silver package. Review Source Response from Jotform July 25, 2024 Hi Katie, Thanks for your positive review. We're thrilled to hear that our platform really helps and has finally solved your issue with SMTP. It's great to know we are able to help you meet your needs perfectly. If you have any questions or if you encounter any issues with your forms or account, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. LV Lisa V. Co-Director and Co-Founder Non-Profit Organization Management Used the software for: 6-12 months ### "Highly Satisfied and would 100% Recommend" September 9, 2024 5.0 made it easy to create our registration form to accept online registrations for teens at our first Youth Summit event this year. It was also very easy to pull the report to see all registrations at once. Pros was very easy to manage our event registrations for our first Youth Summit this year. Cons I was really pleased with and will be utilizing it again for next year's event. Review Source Response from Jotform September 25, 2024 Hi Lisa, Thanks for your wonderful review and for recommending us in your review! We're happy that our platform has made your registration process so seamless. It's great to hear that the reporting features also helped simplify your process. We're excited to continue supporting your future events. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. BC Billie C. Marketing coordinator Marketing and Advertising Used the software for: Less than 6 months ### "Simple to use platform, with great feedback " August 26, 2024 3.0 The platform is easy to use and provides valuable feedback, however is on the expensive side Pros How easy it is to set up and start getting back valuable feedback Cons It is expensive in comparison to other softwares Review Source Response from Jotform October 10, 2024 Hi Billie, Thanks for the positive review. We’re pleased to hear that you find it easy to set up forms using our platform. As for our pricing, we believe it remains competitive compared to other options in the market. Plus, we offer a wide range of features that you won't find in a lower-cost alternative, these include highest online form security, payment integrations, widgets, 256-bit SSL encryption, PCI certification, GDPR compliance, and more. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. TW Theresa W. Director of Operations Marketing and Advertising Used the software for: 2+ years ### "Excellent software!" August 7, 2024 5.0 I use this software almost daily with a client. It has helped so much with managing the clients of the company! Pros Very easy to set up and edit forms. Works so well! Cons Nothing - everything works so well. I really love this software! Review Source Response from Jotform August 8, 2024 Hi Theresa, Thanks for your positive review. We're glad to hear that setting up and editing forms has been a breeze for you. It's great to know that everything is working well. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CG Christopher G. Account Manager Real Estate Used the software for: I used a free trial ### "Jotform: Effortless Custom Form Creation in Minutes" September 15, 2024 4.0 is perfect for creating quick, customizable forms with minimal effort. It's especially handy for collecting payments or data from customers, but if you’re a high-volume user, the costs can add up quickly. Great for small to medium-sized businesses or freelancers! Pros Drag-and-drop form builder, so no coding needed Tons of templates to choose from Integrates with apps like PayPal, Google Sheets, and Slack Great for collecting payments, signatures, or file uploads Free plan available with decent features Cons Can get expensive if you need more submissions or features Limited customization on some design aspects Customer support isn’t always super fast Review Source Response from Jotform October 10, 2024 Hi Christopher, Thanks for leaving us a positive review. We're happy that you like our platform and its features. It's great to know that you're finding it useful for payments, signatures, and file uploads. We appreciate your feedback on the free plan too. Feel free to reach out to us if you have any questions or suggestions through our 24/7 Support System by filling out our Contact Form at https://www.jotform.com/contact/. 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