# Page 34 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 34 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 34 - Reviews of Jotform ## Showing most helpful reviews Showing 826-850 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KR Katherine R. CEO Education Management Used the software for: 6-12 months ### "Jotform is user friendly " September 20, 2024 5.0 Pros is very useful in how to do forms online Cons Nothing. Honestly I loved everything of it. Even the free version is very helpful Review Source Response from Jotform September 25, 2024 Hi Katherine, Thanks for using Jotform. We truly appreciate your kind words and are thrilled to hear that you’re enjoying everything our platform has to offer. If you have any questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SC Sandra C. Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Nice data collection" August 18, 2024 5.0 Pros is my goto tool for data collection. Cons I see no problems with while using it Review Source Response from Jotform August 24, 2024 Hi Sandra, Thanks for using Jotform and for sharing your nice review. We're happy to be your go-to tool for data-collection. Feel free to let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. EP ENRIQUE P. DOCTOR Health, Wellness and Fitness Used the software for: Less than 6 months ### "SATISFACTION" October 2, 2024 5.0 I recently started using the platform. However, from the beginning I realized that far surpasses its competitors Pros is the best tool for creating forms. It offers easy, practical and highly usefull solutions Cons So far I haven't found anypros of Review Source Response from Jotform October 24, 2024 Hi Enrique, Thanks for using Jotform and for your positive review. We're happy to hear that you consider our platform the best tool for creating forms and find our solutions practical and useful. We're here to keep making your experience even better. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. DK Duke K. Owner Sports Used the software for: 1-2 years ### "Jotform is easy, highly customizable, and easy to integrate." September 19, 2024 5.0 Overall a great experience with . Pros Very easy to use. You can create any type of form you may need. It is also easy to integrate into websites. Cons We don't have any complaints. It's been easy to use and met all our requirements. Review Source Response from Jotform October 4, 2024 Hi Duke, Thanks for your positive review. We're thrilled to hear that you find our platform easy to use and versatile for creating any type of form. Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. BB Bridgette B. Manager of Education Museums and Institutions Used the software for: I used a free trial ### "Efficient Form Building and Data Collection " July 14, 2024 5.0 My overall experience with has been exceptionally positive and transformative for our organization's data collection and management processes. From the moment we started using Jotform, it became evident that the platform's strengths lie in its intuitive form builder, extensive customization options, and seamless integration capabilities. Pros has been an invaluable tool for streamlining our form-building process. The customization capabilities are robust, from themes and layouts to advanced settings like conditional logic, ensuring our forms are both visually appealing and functionally efficient. Cons While offers extensive features and flexibility, there are a few areas where improvements could enhance the user experience further. Occasionally, navigating through advanced settings and configurations can be overwhelming, especially for new users. More guided tutorials or tooltips could help mitigate this learning curve. For instance, when setting up complex forms with advanced features like conditional logic, it took some time to understand all the available options. Review Source Response from Jotform July 18, 2024 Hi Bridgette, Thanks for your amazing review. We're happy to hear that our platform has been invaluable in streamlining your form-building process. Our goal is to provide robust customization capabilities to ensure your forms are both visually appealing and functionally efficient. We're glad to know that features like themes and conditional logic have been beneficial to you. We understand that navigating through advanced settings can be challenging for new users. To help with this, we have an extensive User Guide section filled with many guides, most of which include video tutorials. You can find them here: https://www.jotform.com/help/. Additionally, you can search for answers in our Support Forum at https://www.jotform.com/answers/ or ask questions at any time from our Contact Us page at https://www.jotform.com/contact/. Our Support Team will be happy to help. JK Julie K. CEO Hospital & Health Care Used the software for: I used a free trial ### "Jotform works for me so far!" September 6, 2024 4.0 Overall, it's a great platform especially for newbies. Pros Easy to set up. Also we found it easy to integrate to platforms we are using. The support desk is very quick to assist which is a huge plus! Cons Restrictions for starters who haven't fully committed to sign up and are still testing. Review Source Response from Jotform September 22, 2024 Hi Julie, Thanks for using Jotform. We're glad to hear that setting up your forms and the integration were seamless, and that our support team has been helpful. Our platform allows guest users to create forms and add various elements. However, once they publish their form, they must register for an account to save the form they created. Feel free to let us know if you have more questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ES Emilie S. Digital Enablement Specialist Insurance Used the software for: 1-2 years ### "Good platform to create what you need!" August 12, 2024 4.0 Positive, I think they still have a lot of areas to improve on. Pros The flexibility to create whatever I need to my company's goals Cons It can be a little limiting and the customer service is oddly set up. Review Source Response from Jotform August 14, 2024 Hi Emilie, Thanks for leaving us a positive review. We're happy to hear that our platform's flexibility is helping you meet your company's goals. It's great to know that it meets your needs. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SH Sazali H. Warehouse Manager Non-Profit Organization Management Used the software for: 6-12 months ### "The best in note taking application" August 1, 2024 4.0 Pros is awesome. It is very easy to use and need no learning session to understand how the software work. I love that I can access it from multiple devices and it will save the note on the cloud storage and enable me to access my work again from different device. Cons Some of the picture format isn't recognized by the software and I need to convert the picture format to a supported file type that recognized. Review Source Response from Jotform August 8, 2024 Hi Sazali, Thanks for your positive review. We're thrilled to hear that you find our platform easy to use and convenient across multiple devices. We appreciate your support. Regarding the picture format, if you're referring to the file upload field, there's no need to convert the picture manually. You can simply update the allowed file extensions of your file upload field, so the file format can be uploaded in the file upload field. Here's a link to the guide: https://www.jotform.com/help/29-how-to-change-the-allowed-file-types-in-the-upload-field/. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CM Clara M. Director Automotive Used the software for: 1-2 years ### "Great tool!" September 2, 2024 5.0 Easy to use and sleek. All round a great tool. Pros nice templates! Great to be able to preview as well. Cons It could have more templates for creating forms Review Source Response from Jotform October 10, 2024 Hi Clara, Thanks for your positive review. We are happy to know that you enjoyed using our free form templates, and you find our platform easy to use. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. PM Priscilla M. secretary Education Management Used the software for: Less than 6 months ### "amazing program" August 16, 2024 5.0 so far, its been amazing. It has helped organize my paperwork online. Pros Love how I can organize the documents and can import it to excel and share with colleages. Cons I wish I can remove payment submission and add it to submission. I dont need to use payment submission. Review Source Response from Jotform August 24, 2024 Hi Priscilla, Thanks for your positive review. We're delighted to hear that you're enjoying our platform and its features, specially the ability to import an Excel file. Unfortunately, it is not possible to remove the payment submissions limit in your account. However, if you're not using any payment integrations in your form, your submissions will be counted as regular submissions, not payment submissions. If you want to get an increase on your monthly submissions permanently for free, check out our Increase Limits program available in your account, or you can click this link https://www.jotform.com/myaccount/increase-limits. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Isabelle D. Service Delivery Manager Hospital & Health Care Used the software for: 2+ years ### "The most user-friendly product of all for creating all sorts of forms." June 12, 2024 5.0 We are lucky to have since we have gotten ourselves a very reliable form building tool for creating any form we require. Our experience creating forms with Jotform has been flawless and we have been able to fully adopt it within the entire organization. Pros offers us a single form building tool for creating all sorts of forms that we require. It comes loaded with alot of easy to customize form templates that help us save time when creating our forms. The form builder is easy to use and requires no skills at all. It has comprehensive data analytics tools that help us analyze data filled on the forms. Cons We have not seen any weaknesses with so far. It has a very intuitive user interface that makes it easy to use. Review Source Response from Jotform July 18, 2024 Hi Isabelle, Thanks for your positive review. We're delighted to hear that our platform has made creating and customizing forms easy and time-efficient for you. It's great to know that our comprehensive analytics tool is helping you analyze your form data effectively. We're here to support your needs and ensure your experience remains top-notch. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Life coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Best place to do the needful for best price I’ve found " July 21, 2024 5.0 Pros My favorite feature within is the ease of customizing the form, as well as being able to capture electronic signatures. Cons The “normal” authentication process is fine, but if the worst happens and you get locked out of the backup ways to authenticate (email/phone number), their process for verifying your identity is outdated and impossible to achieve, leading to loss all old data. Review Source Response from Jotform July 31, 2024 Hi, Thanks for leaving us a positive review. We're delighted to hear that you enjoyed using our platform and our Sign product. Your satisfaction is our priority, and we appreciate your support. Regarding the issue you've experienced, we want to assure you that we adhere to the same authentication standards as our competitors, and our two-factor authentication (2FA) is designed to secure accounts effectively. Please be assured that we never delete user data; it remains intact even if you are temporarily locked out of your account. If you encounter issues with the verification process, please reach out to us from our Contact Us page at https://www.jotform.com/contact/, and we'll investigate the matter and help you with it. NO Nicolás O. Área Misión Religious Institutions Used the software for: I used a free trial ### "Gran creación" September 5, 2024 5.0 Mi experiencia con ha sido excelente Pros Lo que mas me ha gustado de ha sido sus variadas posibilidades de crear Cons Lo que menos me ha gustado de ha sido sus pequeños limites de almacenamiento Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Realice el cambio por la variedad de posibilidades que entrega Review Source Response from Jotform October 10, 2024 Hi Nicolás, Thanks for the excellent review. We are happy to know that you like our platform's versatility in creating forms. Regarding the storage limits, you may upgrade to a higher plan to increase this. You can check our pricing page at this link: https://www.jotform.com/pricing/.  If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. Hillary M. Purchasing Agent Construction Used the software for: 2+ years ### "All good vibes with Jotform. The most qualified tool to create professional forms." July 5, 2024 5.0 We are finding an easy time using to create forms for our purchasing and procurement operations. It allows us to create very professional forms that fits perfectly with our requirements. Jotform has given us a very comfortable experience creating any type of form that we are in need of. Pros has automations that helps us save much of our time and energy doing the tedious form building tasks. Its simple integration with other products like payment gateways makes it very easy for us to create and use purchase forms directly. It has a fantastic reporting tool that allows us to analyze our forms and generate insightful reports. Cons No side of has given us any challenges. We have been at ease using it and there are no dislikes. Review Source Response from Jotform July 12, 2024 Hi Hillary, Thanks for your positive review. We're thrilled to hear that our platform's automations and integrations have made your form-building process more efficient and seamless. It's great to know that our reporting tools are helping you generate valuable insights. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CS Claudia S. CEO Financial Services Used the software for: 2+ years ### "Jotform Review" August 26, 2024 5.0 Pros Ease of use, tools and apps that can be added to form Cons Form limits says quota exceeded but I haven’t had many submissions Review Source Response from Jotform August 31, 2024 Hi Claudia, Thanks for using Jotform and for sharing your positive experience. We're happy that you like our platform and find its features easy to use and useful. If you're still having an issue with form limits or if you need clarifications, let us know from our Contact Us page at https://www.jotform.com/contact/, so we can check what's happening and help you better. Thanks for your understanding. MY Mustafa Y. Director Accounting Used the software for: 2+ years ### "Best form builder online" August 29, 2024 5.0 Pros It's easy to build the form and publish it. Cons To be honest with you, there is nothing significantly missing. Review Source Response from Jotform September 4, 2024 Hi Mustafa, Thanks for the excellent review. We are happy to know that you find our platform easy to use. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. SV Sharrell V. Care Coordinator REC Asst Health, Wellness and Fitness Used the software for: Less than 6 months ### "Jotform is a GREAT platform" August 19, 2024 3.0 I like for what it can do, as far as capabilities, it does often not function due to syncing issues, which can make things hard as it is part of our onboarding experience. Pros That you can easily create and share documents with co workers Cons It continuously has a sync issue with my system and is often out of date making it unusable. Review Source Response from Jotform August 24, 2024 Hi Sharrell, Thanks for your nice review. We're thrilled to hear that you find it easy to create and share documents with your coworkers using our platform. If you're still experiencing syncing issues, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AH Alan H. Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Easiest Solution For Our Campsite Checkout " August 4, 2024 5.0 Needing a solution for digital checkouts when our reception is closed we found it really easy to add a QR code to the window and let visitors checkout via their phones by simply filling out a stylish and responsive form. We then get emailed each time someone checksout and we can choose to show different final pages depending on options they choose. Love it. Pros is really simple to use and build a form. In a few minutes we had built a new customer checkout portal that emails us each time someone checks out of our campsite. You can build a form without any technical knowledge and simple to log in with Google. Cons We don't have anything bad to say. We're using for free until our usage incerases and the experience has been great. Review Source Response from Jotform September 7, 2024 Hi Alan, Thanks for your positive review. We're glad to hear that you find our platform intuitive, and it helps you build your customer checkout portal quick and easy. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CW Casey W. Office Manager Media Production Used the software for: 1-2 years ### "Very User-Friendly " September 3, 2024 5.0 My overall experience is that this is one of the most user-friendly online form builders out there. Pros The drag and drop functionality makes it very easy to create and customize forms and the ability for customization. I also love that they provide analytics on performance. Cons Some of the advanced features on aren't as easy to grasp. Review Source Response from Jotform October 10, 2024 Hi Casey, Thanks for your great feedback. We're happy to hear you’re enjoying the drag-and-drop functionality and the customization options of our platform, along with the analytics feature. If you have any questions or suggestions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. KB Keisha B. President of PTA Education Management Used the software for: I used a free trial ### "Jotform - not for me" August 27, 2024 3.0 live chat is just previous issues I needed someone because I was stuck I only had the free account I do not want to upgrade if I can't fix the problem Pros easy setup added all forms its the payment part that a little tricky for a new user Cons payment problems couldn't figure out how to submit payments for customers in panic mode no help Review Source Response from Jotform August 31, 2024 Hi Keisha, Thanks for using Jotform and for your feedback. We appreciate it. If you're still having an issue with your payment form, feel free to reach out to us from our Contact Us page at https://www.jotform.com/contact/. We'll be more than happy to help. SM Sade M. Associate Producer Non-Profit Organization Management Used the software for: 1-2 years ### "Great tool for DIY web building" September 13, 2024 4.0 Pros Love how customizable it is and that it’s cheap. Cons Sometimes fields don’t work the way you’d expect (e.g. low size limit of a file upload). Review Source Response from Jotform September 18, 2024 Hi Sade, Thanks for your positive review. We appreciate it. If you have difficulties with the max file size limit of the file upload field, check out this guide to learn how to change it: https://www.jotform.com/help/33-changing-the-file-upload-size-limit/. If you have more questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JV Jeff V. Producer Fine Art Used the software for: 1-2 years ### "Great Product" August 25, 2024 4.0 Pros I really like how easy it is to use . Cons I wish that you could do more with the output PDF. Specifically when a photo is uploaded, that you could put the photo on the PDF. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) Reason for choosing Jotform The ability to upload an image without being logged in. Review Source Response from Jotform September 9, 2024 Hi Jeff, Thanks for the excellent review. We are happy that it was easy for you to use our platform. Regarding the photos in the PDF document, images that are uploaded should automatically appear. If you’re not seeing any images, please contact us through our Support Contact Form at https://www.jotform.com/contact/, and we’ll be happy to assist you further. AA ABDELKARIM A. COPYWRITER Publishing Used the software for: 6-12 months ### "TRES BONNE AVIS JOTFORM" August 19, 2024 5.0 Pros UTILISATION PROFFESIONNELLE PARTENAIRE EFFICACE Cons AUCCUN SI N EST QU IL FAUT SUFFISAMMENT DE FORMULAIRE Review Source Response from Jotform August 24, 2024 Hi ABDELKARIM, Thanks for your positive review. We're glad to hear that you find our platform to be an effective partner for your professional use. If you need an increase in your form count limit for free, check out our Increase Limits program available in your account settings, or you can click this link: https://www.jotform.com/myaccount/increase-limits. When you get referrals, you will be rewarded an increase in your form count limits. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SJ Samantha J. Director of Partnerships Non-Profit Organization Management Used the software for: 2+ years ### "Great Tool" July 16, 2024 5.0 We are satisfied with the performance of . Pros The ability to capture important pieces of information for our volunteers and families. Cons The templates can be complicated to use. Review Source Response from Jotform July 18, 2024 Hi Samantha, Thanks for your nice review. We're glad to hear that our platform meets your needs and that it really helps you collect important information needed for your volunteers. If there's anything we can do to help you with form templates like customizing your form, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MD Massimiliano D. docente Higher Education Used the software for: 1-2 years ### "Complimenti Jotform" July 24, 2024 5.0 ottima, sono contento dell'esperienza fatta fino ad oggi Pros facilità di raccolta e gestione dati a posteriori. Cons 1) la parte grafica andrebbe migliorata 2) il widjet Jotmap, potrebbe avere elevatissimo potenziale..peccato sia ad oggi poco performante. Review Source Response from Jotform August 2, 2024 Hi Massimiliano, Thanks for your positive review. We're glad to hear that you find it easy to collect and manage your form data through our platform. Your input is valuable to us as we strive to continually improve our services. Regarding your concern on the JotMap single page app, can you share specific details or any suggestions so we can open a feature request? You can send them to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.