# Page 35 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 35 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 35 - Reviews of Jotform ## Showing most helpful reviews Showing 851-875 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Meghan C. Manager Child Day Care Services Used the software for: Less than 6 months ### "Great Product! Highly Recommend " August 26, 2024 5.0 Pros It's extremely easy to use and can be embedded into any website, email, etc! Cons Sometimes email responses don't come through right away. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) was easier to access and use whereas google forms sometimes was cluttered. Review Source Response from Jotform August 28, 2024 Hi Meghan, Thanks for the excellent review. We are happy to know that you find our platform easy to use. Regarding the emails, you can use your own email server to send the emails to avoid delays by using SMTP. You can check out this guide on how to set up SMTP: https://www.jotform.com/help/244-how-to-setup-SMTP-for-a-form/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. GL Gavin L. COO E-Learning Used the software for: I used a free trial ### "Great tool for any business" October 7, 2024 5.0 Pros Love ! Easy to use, great at getting the word out. Cons A bit expensive, with lower usage limits. Review Source Response from Jotform October 24, 2024 Hi Gavin, Thanks for leaving a positive review. We appreciate your positive comments. Our current pricing reflects the value of our high quality products, robust features, online form security, and customer support, which are often unmatched by lower-cost alternatives. While the Starter plan has its limitations, you might keep an eye out for discounts or promotions that could make the cost more reasonable for your needs. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. NT Nafia T. QA Tech Food & Beverages Used the software for: I used a free trial ### "Easy to use form" October 31, 2024 5.0 Pros I like that the form in is simple and easy to navigate. It is also super easy to complete. Cons I did not least like anything about . Review Source Response from Jotform November 8, 2024 Hi Nafia, Thanks for your positive review. We're happy to hear you like our platform and find the forms simple and easy to use. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JB Justin B. a Accounting Used the software for: 1-2 years ### "Payment and submissions do not align, don't waste your time" July 19, 2024 1.0 Very disappointing - early promising look, but poorly executed on the back end and with the service letting it down Pros the form was easy to set up and at first seemed like a good solution Cons the more you use it, the more bugs its got, the more things you find out it doesn't do, or you have to pay to use that feature, then you pay and then it doesn't do what it promised, and the customer service is quick but they read from a script, no human element used. Just avoid and save your hair. Review Source Response from Jotform July 31, 2024 Hi Justin, Thanks for your feedback. We appreciate it. We understand that you're having difficulties with our platform. Please note that almost all of our features are available on the free plan, so you can enjoy our services without any cost. You can upgrade your account to a paid plan should you need higher limits. If you still encounter any issues, we encourage you to reach out to us again via our Contact Us page at https://www.jotform.com/contact/ and share more details about the issue. We'll do our best to help you get your issue resolved. Thanks for your patience and understanding. LS Luciana S. Interpreter Telecommunications Used the software for: 1-2 years ### "If you like multitasking please give this platform a try" December 26, 2025 5.0 This platform saved me a lot of time, I can collect information, explore different templates, finish up my work and be really organized with this platform, Amazing Pros This apps its made to save you a ton of time, It has been making my life easier especially as a person who loves to multitask but does not have enough time to breathe. Cons Some features are still not as easy to use as they could be, they can get confusing but its really up to you to learn how to use them in an optimum way. Review Source BM Brettney M. project attorney Law Practice Used the software for: I used a free trial ### "Review of Jor form" August 5, 2024 5.0 great, it was exactly what i needed. I was able to create a form that included all the information i needed as well as signatures. i was also able to advertise/send a link that was easy to use as well as create a QR code for advertisement of the form to the applicants i was seeking. Pros i loved that there was an option to create a QR code to the form Cons i wish the editing options were more flexible but still found a way to create what i wanted Alternatives considered [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Jotform i wanted to try the free program first and see how if it would fit my needs then compare pricing Review Source Response from Jotform August 6, 2024 Hi Brettney, Thanks for your positive review. We're happy to hear that you loved the QR code feature. It's great to know it has added convenience to your experience with Jotform. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. IA Ibrahim A. Selling car parts Accounting Used the software for: I used a free trial ### "Site contents " August 31, 2024 4.0 It was a very good and valuable experience Pros What I liked most was that I could sign anytime I wanted Cons There is nothing I didn't like, everything I liked Review Source Response from Jotform November 8, 2024 Hi Ibrahim, We're happy that you like our platform. We appreciate it. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. WB Walker B. Administrative Assistant Mental Health Care Used the software for: 1-2 years ### "Best surveying software" August 11, 2024 5.0 Pros is the best software for surveys and collecting data. Cons It has not caused glitches while using it Review Source Response from Jotform August 13, 2024 Hi Walker, Thanks for your positive review. We're delighted to hear that our platform is your top choice for surveys and data collection. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AV Allison V. Chair Non-Profit Organization Management Used the software for: I used a free trial ### "JotForm Newbie" August 22, 2024 4.0 Overall, I like . I will continue to use JotForm. I will also refer the platform to people within my network. I think that its good. Its 10 times better than the other form platform that we have been using. Pros I like that it was user-friendly. The platform is easy to use and makes it easy for us to quickly design and publish forms. Cons Its a bit of a challenge understanding how to setup the payment structure, and discounts. Switched from [Formsite](https://www.capterra.com/p/118995/Formsite/) Needed something easier and more user friendly. Review Source Response from Jotform September 7, 2024 Hi Allison, Thanks for the wonderful review. We are delighted to know that you find our platform easy to use and that you are able to quickly design your forms.  Regarding the payment integration, we understand that it may be a bit challenging at first to set it up, but rest assured, we are here to help. If you have any questions with the setup, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. DM Diana M. Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "Jotform for Non-Profit/PTO" July 3, 2024 5.0 Overall, has helped our non-profit look more professional and many of our volunteers are able to request a form and we can have that link ready for them within the hour. It has helped us with organization and has helped increase our yearly donations. Pros What we really love about is the ability to do customized forms, digital payments, and have a separate spreadsheet that collects all the form data. As a PTO our forms changed weekly and it was incredibly user friendly. We went from sending paper forms home to being able to send digital links with the instant ability to make a payment. Cons I don't really see any cons to this software. We pay for the software but its a manageable price. Reason for choosing Jotform It came recommended by one of our non-profit vendors. Review Source Response from Jotform July 9, 2024 Hi Diana, Thanks for your positive review. We're thrilled to hear that our platform's customization options, payments integrations, and our tables features have been so beneficial for your needs. It's fantastic to know that our platform has made it easier for you to transition from paper forms to seamless digital processes. We appreciate your support and look forward to continuing to serve your needs. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. LT Laura T. IT Political Organization Used the software for: 1-2 years ### "The Best form builder" July 30, 2024 5.0 Pros I Like the flexibility for building forms Cons The quotes for the free plan is smaller than the past Review Source Response from Jotform August 3, 2024 Hi Laura, Thanks for your feedback. We're happy you like our platform and that you appreciate the flexibility in building forms. We want to clarify that the limits for our free plan, including the 100 monthly submissions, 1,000 monthly form views, and 100MB upload space, have not changed. We have only introduced new limits, but the original quotas remain the same. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Rafailia-Eirini B. CX manager Real Estate Used the software for: 2+ years ### "Good tool " August 1, 2024 4.0 Pros Easy to create forms Lots of options to add Cons When integrated with another product, there might be delays until the end user receives it Review Source Response from Jotform August 3, 2024 Hi Rafailia, Thanks for your positive review. We're glad you find our platform easy to use and that you appreciate the variety of features available. Feel free to reach out to us if you have experienced delays with integrations or any issues through our Contact Us page at https://www.jotform.com/contact/. We'll investigate what's happening and help you get it resolved. JK Jasmine K. CEO Marketing and Advertising Used the software for: 1-2 years ### "Great for applications" August 15, 2024 5.0 I use to take in new leads and potential clients Pros I love how easy it is to use their forms! Cons I actually dont have any thing I do like like about this prograam Review Source Response from Jotform August 24, 2024 Hi Jasmine, Thanks for your positive review. We're delighted to hear that you love how easy it is to use our forms. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AG Amanda G. Owner Veterinary Used the software for: 2+ years ### "Easy to use and manage" July 25, 2024 5.0 Pros It’s easy to set up the forms. Easy to use Cons Sometimes it doesn’t work for clients on different internet browsers Review Source Response from Jotform August 2, 2024 Hi Amanda, Thanks for your nice review. We're glad to hear that you find our platform easy to use. Regarding the issues your clients have encountered, can you reach out to us from our Contact Us page at https://www.jotform.com/contact/ and share a bit more details? This will help us understand the issue and how we can help you get it resolved. YL Yi L. Freelance compositor Entertainment Used the software for: I used a free trial ### "Streamlines scheduling " August 27, 2024 5.0 is a highly intuitive tool for creating forms and managing bookings, making it a solid choice for small businesses looking to streamline their processes. Its user-friendly interface simplifies form creation and booking management, which can be a significant advantage for users who need straightforward solutions. However, it falls short in customer support and can struggle with more complex forms and applications. For businesses with intricate needs or those requiring robust support, Jotform might not be the ideal fit. Pros Intuitive to use when booking for services Cons Non existent customer support, not so good with complex forms Review Source Response from Jotform August 31, 2024 Hi Yi, Thanks for your positive review. We're glad to hear you find our platform intuitive. If you haven't yet known, we offer 24/7 support via our Support System. To get help, feel free to reach out to us from our Contact Us page at https://www.jotform.com/contact/. Our team, we'll be happy to help. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Lars W. Sales and Strategic Partnership VP Transportation/Trucking/Railroad Used the software for: 2+ years ### "Creating forms with Jotform is very straightforward." June 26, 2024 5.0 We have had a fantastic experience creating forms with . The best part of our experience has been the ability to create all types of forms from just a single product. Pros has the best and most unique form builder that does not need any writing of codes. It provides well formulated form templates which saved us time when getting started. It has a very reliable support team who give us excellent support services. Cons No dislikes for . It has been one incredible product with no blemishes. Review Source Response from Jotform July 3, 2024 Hi Lars, Thanks for your positive review. We're glad to hear that our platform and form templates have saved you time and effort. Our Support Team is dedicated to providing excellent service, and we're glad they've been able to assist you effectively. Your satisfaction is our priority. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MS Myron S. Operations Manager Telecommunications Used the software for: 1-2 years ### "Jotform is a viable solution" August 5, 2024 4.0 Overall good experience. Live publish feature is amazing. Pros Ease of use and ability to use for multiple needs. Cons Difficult to integrate across other platforms. Review Source Response from Jotform August 8, 2024 Hi Myron, Thanks for leaving us a positive review. We're delighted to hear that you find our platform easy to use and versatile for your various needs. If you're having difficulties integrating your form with other platforms, let us know the details so we can help you. Feel free to reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. NR Noelia R. HR Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Util y sencilla , cumple con su objetivo" September 9, 2024 4.0 muy buena, me ha gustado y me ha sido util Pros Su faclidad y sencilled a la hora de utilizarla Cons Alguns descripciones con falta de claridad Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) valorar otras alternativas para ver si son mejores Review Source Response from Jotform September 22, 2024 Hi Noelia, Thanks for leaving us a positive review. We're happy to hear that you appreciate the ease and simplicity of our platform. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AF Andrew F. Assistant coach fitness and nutrition Health, Wellness and Fitness Used the software for: 2+ years ### "Jotform review " July 25, 2024 5.0 It’s been great and easy to use for clients Pros It’s easy to use for myself and clients Cons Sometimes it glitches, but it’s rare. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Jotform The notification of when a form is filled out is great Review Source Response from Jotform August 1, 2024 Hi Andrew, Thanks for your positive review. We're thrilled to hear that you and your clients find our platform easy to use. Feel free to let us know if you have questions or if you encounter glitches through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. RB Robert B. Sr. Full Stack Developer Information Services Used the software for: 1-2 years ### "Facil de Usar y Economico" August 4, 2024 5.0 Pros La facilidad con la que permite crear una forma para publicar online en minutos Cons Las primeras versiones tenian alguna desventaja de configuracion, pero estas ultimas versiones no tienen desventaja alguna para crear formas Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) permite mayor personalizacion y ademas requiere menos programacion. Su implementacion es mas rapida Review Source Response from Jotform August 6, 2024 Hi Robert, Thanks for your nice review. We're delighted to hear that you find our platform quick and easy for publishing forms online. Your feedback means a lot to us. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Director Hospitality Used the software for: 1-2 years ### "Great for surveys" August 13, 2024 4.0 A great tool for surveys and my go-to for doing them! Pros Easy to make surveys that I can send to my customers and gather data. Cons Can take a bit of time to get used to enable them to look good. Review Source Response from Jotform August 15, 2024 Hi, Thanks for your positive review. We're pleased to hear that you find our platform easy to use in creating your surveys and gathering data. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. RJ Rabecca J. marketing coordinator Information Technology and Services Used the software for: Less than 6 months ### "good job withit" January 31, 2024 5.0 Pros I love it. its so good and you should try it Cons nothing its fine to be honest so use it Review Source JN Joshua N. Application Specialist Retail Used the software for: 6-12 months ### "Made our informal processes compliant " July 1, 2024 5.0 Pros has helped formalised a few different processes that we have running in our stores where a contractual agreement and it being signed off is necessary. Previously we would have this in a more informal manner but we have had to change that for compliance reasons. More specifically, this helped us keep track of loan devices we provide by having the customer sign off on the agreement and the condition of the device prior to being handed over. The website builder is easy enough to use and responses/results are easy to share to other parties that need to view it. It was disappointing to find out that Microsoft Forms does not allow for a way to e-sign on forms but that was what drove the implementation of JotForm in our org. We also currently have it configured to integrate with Sharepoint so that the files are also being backed up there for an additional layer of redundancy. Cons Nothing in particular, helped us formalise some key processes in our business. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Jotform We use Docusign but its inability for to build forms on the fly when we need it led to us also picking up Switched from [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) Microsoft Forms for whatever reason still does not allow for e-signatures despite the amount of individuals requesting for this feature Review Source Response from Jotform July 3, 2024 Hi Joshua, Thanks for your positive review. We're happy to hear that our platform has streamlined your work processes and enhanced compliance for your store operations. We're also pleased that you find our Form Builder user-friendly and that sharing responses with other parties has been straightforward. Your feedback is invaluable to us, and we appreciate you sharing your experience. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. CC Cassidy C. Sole proprietor Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent and simple product" July 27, 2024 5.0 Pros I use to help match potential customers with products and it makes the job so simple. Cons I wish there were more customizable colors and images as backgrounds though it could be that I just haven’t found that option yet. Review Source Response from Jotform August 3, 2024 Hi Cassidy, Thanks for your positive review. We're thrilled to hear that our platform has made your work easier, and it gets the jobs done. Your feedback is greatly appreciated. Changing your form colors and backgrounds can be done easily in the Advanced Designer. Check out this guide on how to access the Advanced Designer: https://jotform.com/help/935-advanced-designer/. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. RM Rye M. Producer and host Entertainment Used the software for: 2+ years ### "The best of the best " July 29, 2024 5.0 I really enjoyed I could collect responses and make my show easier Pros I liked how easy it was to use, drag and drop is the best Cons A little glitchy at times but other than that that’s it Reason for choosing Jotform It was most known to me instead of other ones Review Source Response from Jotform August 6, 2024 Hi Rye, Thanks for your positive review. We're happy to know that you like our platform. Your feedback is appreciated. Let us know if you have questions or if you encounter any issues through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.