# Page 37 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2893)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 37 - Reviews of Jotform

## Showing most helpful reviews

Showing 901-925 of 2893 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Emily N.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "The Go to Form Creator"

April 22, 2024

4.0

Overall, I love . While not specifically an education website, it definitely helps makes a tedious process easier for the teachers involved. It saved a lot of time for the "shoppers" to be able to put together the bags of items needed by our students in poverty. Only negative is that it is still over $200 for a basic membership and when coming out of pocket, it's too much for a teacher to do.

Pros

I created accounts on many form generator websites. However, none, with the exception of , were able to get the form to look and function like I wanted it to. It was simple to use and with a few hours spent getting the form set-up, it was ready to go.

Cons

As a teacher, only one form was being used, and the cost to keep that form going would be at least $200 coming out of pocket to get more monthly submissions. If the form was being used to collect money or for a business, I could see charging, but for our simple purpose, it seems like a high cost when we don't know how much the form will be used each month.

Reason for choosing Jotform

The ability to do everything I wanted to be able to do. I could add pictures so students who can't read are able to "purchase" items with their points. I could also put limits on how many times a student could purchase an item. It was very customizable.

Review Source

Response from Jotform

May 15, 2024

Hi Emily, Thanks for taking the time to share your thoughts about our platform. It's truly heartening to hear that our platform has been such a valuable tool for you, especially in your role as a teacher. We understand your concerns about the cost, especially when it comes out of your own pocket. If you haven't yet known, we offer a 50% discount for non-profit educations, and you can apply on this page: https://www.jotform.com/education/pricing/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

TA

Tayeb A.  
CEL  
Animation  
Used the software for: 1-2 years

### "Très pratique pour créer des formulaires "

April 25, 2024

5.0

Globalement je ne peux que suggérer que ce soit pour créer des formulaires pour des clients, des patients ou juste des sondages pour un comité de voisinage, Jotform vous permet de réaliser sans trop d’efforts des formulaires avec des options avancées et des intégrations multiples.

Pros

J’ai utilisé pour créer des formulaires en ligne et c’est très pratique car avec les intégrations il est possible de créer du transactionnel sur un site non transactionnel et économiser beaucoup d’argent. Les intégrations multiples et les templates permettent de créer des formulaires pour tout type d’activités récréatives ou professionnelles

Cons

Je trouve que le bandeau publicitaire pour la version gratuite pourrait être plus discret. Je comprends le branding pour la version gratuite mais un bandeau entier est inélégant lorsqu’on essaye d’intégrer une page. Un logo simple sur un côté aurait été suffisant

Switched from

[Wethos](https://www.capterra.com/p/10008731/Wethos/)

J’utilise les deux de façon complémentaire.

Review Source

Response from Jotform

May 17, 2024

Hi Tayeb, Thanks for the detailed review of our platform. It's truly heartening to hear that our platform has been such a valuable tool for you. To remove the banner you can upgrade to the paid plans. However, your feedback is appreciated about the logo moving to the side instead for the Starter(free) plans. If you ever need help, don't hesitate to reach out through our Support Contact Form at https://www.jotform.com/contact/. We're here to make your experience even better!

Buket K.  
Software Developer  
Consumer Goods  
Used the software for: 1-2 years

### "Amazing for building forms and digital signatures"

December 10, 2023

5.0

Our experiennce with Jot Form has been transformative, revolutionizing our team's operations. The reliance on traditional pen-and-paper methods is a thing of the past, thanks to the efficient management facilitated by Jot Form. The use of forms enables us to precisely monitor timings and collect valuable information from both our caregivers and clients, streamlining our processes significantly.

Pros

Ideal for registration forms, the platform offers extensive customization options. Once you grasp the calculation widget, reproducing it for subsequent forms becomes a straightforward process. The flexibility to choose between annual payments or monthly adjustments to our plan based on usage is a feature I appreciate. Additionally, the flat fee structure is a major advantage, as it means no percentage-based charges on registrations or transactions, facilitating effective budgeting.

Cons

I'm quite pleased with the software since it includes all the features I require, and if there's ever a specific functionality I desire, I've found that there's typically an integration option available to seamlessly address those needs. This level of adaptability has been instrumental in enhancing the overall effectiveness and usability of the software, ensuring it aligns well with my preferences and requirements.

Review Source

Response from Jotform

December 14, 2023

Hi Buket, Thanks for sharing a detailed review of our platform. We are glad that this fits your need. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

MJC

Mary Jane C.  
Systems Analysis, AR, Documentation Filing  
Construction  
Used the software for: 1-2 years

### "A great program for organizing data, sifting, easy to use, so many uses and easy integration."

August 4, 2023

5.0

It is an easy, convertible, very straightforward database that has endless possibilities in just about every department of a business!

Pros

They many ways you can store data, organize it, use it show so many comparisons, easy to show labor cost, material costs, orders, supplies, whole job with individual parts, individual parts that don't get lost in job process, immense way of collecting data and interacting with data sharing. Works well with other software!!

Cons

Loading time, but it's not any worse than competitors.

Reason for choosing Jotform

It just works! It is so easy to manipulate and use as needed!

Review Source

Response from Jotform

August 7, 2023

Hi Mary Jane, Thanks for sharing your excellent experience using our platform. Your feedback is appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

nA

nedjmaoui A.  
designer  
Consumer Services  
Used the software for: 2+ years

### "The best platform for making forms for the last 5 years"

May 22, 2024

5.0

My experience was, I think, in 2020 in another account. I have several accounts. I had to open several accounts because in my small business I cannot pay all the dues for the year because I do not use the website daily. I have some work that comes two or three times a year and I use it for only a month, which has made me not pay. Maybe later, if there is a lot of demand, I will buy an offer and try

Pros

Ease of use There are no complications There are ready-made models that give ideas The one-month free trial is renewable INTEGRATIONS with other sites such as Google Sheet and others... is good There are several uses that I have really benefited from

Cons

There was a point where the Arabic language was not accepted, but I think the matter has been fixed Submissions, if you try to study the matter, add them to 200 or a little more I don't think there are any negatives because the platform is everything you are looking for, except for those who do not know how to use the platform

Reason for choosing Jotform

easy Lots of suggestions Attractive Gives ideas and results It has good analysis, especially the tables The way information and recording results are presented is organized

Review Source

Response from Jotform

June 8, 2024

Hi Nedjmaoui, Thanks for your positive review and for sharing your seamless experience. We're happy to know that you found our platform easy to use and beneficial, especially with the ready-made templates, and integrations. Should you decide to explore our offers in the future, we're here to help you every step of the way. Feel free to let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SW

Stephanie W.  
Pastor of Communication  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Jotform is great for collecting Client Data"

May 17, 2024

5.0

Overall, it's been a fairly good experience, it does what it says it will do and it does that well. I would definitely recommend this product to anyone who plans to capture people's information.

Pros

is an excellent way to collect client data in anyway you can imagine. It keeps everything organized and ready to be collected when we need to use it. I appreciate so much having a dashboard and

Cons

Although it is extremely customizable, the ability to see the changes as you are making them is lacking, and is a little frustration to have to go back and forth constantly to make sure that the updates are correct. It would be nice to be able to see live updates with colors, etc.

Review Source

Response from Jotform

May 21, 2024

Hi Stephanie, Thanks for your feedback and for sharing your positive experience. We’re happy to hear that you find it an excellent tool for your needs. Regarding your concern about seeing changes live in the Form Builder, we want to clarify that the changes you make in the Form Builder are indeed live and should be reflected immediately when you preview the form. If you are experiencing any issues with updates not appearing correctly or not showing up as expected, please don't hesitate to reach out to us from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MR

Maria R.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Jotform is a must have!"

January 18, 2024

5.0

Pros

is a must have resource for business expansion. The ease of form creation and implementation is great. I love the ease of sharing the forms while having the ability to embed on our website without any hiccups. The free version of Jotform gives you access to five forms and all support. Competitors provide free access but their support doesn't compare to Jotform. Customer service is great. I've use the chat and phone, both have been favorable experiences. They have recovered information, walked me through steps of implementation, and give me the news that I must recreate a form because it was corrupted. Good or bad, they were there to provide support.

Cons

The advance design tool could be upgraded to provide more designer freedoms. The CSS editor has limitations since the last editor update, which before worked great at making edits at the code level much easier.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform

Ease of creating and forms implementing, extensive electronic payment integration along with a top of the line customer service experience.

Review Source

Response from Jotform

February 5, 2024

Hi Maria, Thanks for sharing your detailed experience using our platform and services. Can you explain a bit about the feature you're looking for with the CSS editor as we’re always working to add new services and features to Jotform? If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

VR

Verified Reviewer  
Associate  
Telecommunications  
Used the software for: 1-2 years

### "Fast and User-friendly."

July 25, 2023

5.0

Pros

is fast, intuitive, and simple to use. It may be implemented for legal documentation, vacation requests, surveys, and data analysis. It's totally mobile-friendly due to its simplicity.

Cons

The digital signature feature could be improved for legal documentation.

Review Source

Response from Jotform

July 27, 2023

Thanks for the excellent review of our platform and feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Nicola V.  
Amministratore  
Management Consulting  
Used the software for: 2+ years

### "Il TOP per raccolta dati e relativa automazione!"

April 27, 2023

5.0

Software gestionale per contact-form di livello superiore a tutti gli altri.Possibilità di customizzazione praticamente infinite.

Pros

Possibilità di customizzazione praticamente infinite.Operatori booleani sofisticati e personalizzabili per ogni singolo campo e con relative concatenazioni.Possibilità di estrazione dati, tabelle, grafici e report in modo automatizzato senza usare più excel

Cons

Curva di apprendimento abbastanza lunga.Prezzo elevato, ma se vuoi il top devi essere disposto a pagarlo.Per certi aspetti/lavori che fa questo gestionale, può sostituire la segretaria di turno, con un click.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

La possibilità di personalizzazione e automazione con altre app.

Review Source

Response from Jotform

April 29, 2023

Hi Nicola, Thanks for your nice review and for highlighting the customization and automation capabilities of our platform. We are thrilled to hear that you find our platform useful in streamlining your workflows. If you have any questions, reach out to us using our Support Contact Form at https://www.jotform.com/answers/. We'll be happy to help.

Lydia L.  
Blow Mold Operator  
Plastics  
Used the software for: 2+ years

### "Greater achievements in creating forms with Jotform. "

November 15, 2023

5.0

The experience with has been a great one. It introduced us into this simple yet very yielding way to build our forms where coding is not needed and where we get access to styling tools to allow us generate very professional yet attractive forms.

Pros

The great thing with is it allows us to create forms for any purpose and not just forms but stylish forms which matches with the needs and requirements that we have. It offers excellent form styling tools which makes it easy to even brand our forms so as to conform with our business brand. There are templates which guided us on how to create our forms and this really made it easy for us to learn how to use Jotform.

Cons

is such an easy to use form builder with no coding needed. There is nothing to dislike about Jotform.

Review Source

Response from Jotform

November 17, 2023

Hi Lydia, Thank you for the glowing review! We are grateful for your kind words and are pleased to know that you like our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

JC

Julie C.  
Viceprésidente  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "AU TOP !!!!!"

July 12, 2024

5.0

Pros

AU TOP facile d'utilisation qrcode pratique

Cons

rien

Review Source

Response from Jotform

July 24, 2024

Hi Julie, Thanks for your nice review. It's great to know that you find our platform easy to use and practical, especially with our QR code feature. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Tim Van W.  
Senior Project Supervisor  
Higher Education  
Used the software for: 2+ years

### "Our most efficient tool for creating forms and documents for our projects."

June 6, 2024

5.0

It has been a very rewarding experience working with to create forms and documents for our projects. It makes it so easy for us to document our projects and offers us a single place for all our form creation needs which is so convenient compared to having multiple products.

Pros

makes it so easy for us to create any type of form and document that we need for our projects. It is very easy to use and the document creation process is very straightforward. It has well designed and easy to customize form templates that saves us time when creating our forms. It allows us to save and share our documents in pdf format which is much more secure.

Cons

has not given us any troubles at all since we started using it. We have not experienced any cons as up to now.

Review Source

Response from Jotform

December 7, 2025

Hi Tim, Thanks for leaving a positive review. We're glad to hear that our platform makes creating forms and documents simple and straightforward, and that customizable templates help save time on your projects. It's great that saving and sharing in PDF format adds extra security and convenience to your workflow. We truly appreciate your support. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

HD

Heather D.  
Construction Services Administrator  
Construction  
Used the software for: 1-2 years

### "JotForm is Efficient and User Friendly!"

May 21, 2024

4.0

has been extremely beneficial to my role as an Administrator. It's user-friendly software that I can customize any way I like. I love the flexibility of choosing the theme, color, sequence of questions, types of questions, and the ease of sending out the form and having an auto set deadline for final submissions. It's been a real game changer for our organization and my role as the Construction Services Administrator. The import of information is also great because I can use excel to filter the responses and organize the data in easy-to-read format.

Pros

I love that I can customize everything from the color of the form to the types of questions I can ask (short answer, multiple choice, matrix style, etc...). really a One Size Fits All solution for our business. We have several different departments and the Admin department uses it for builder surveys, voting on Building of the Year, ordering planners, equipment usge surveys, and more. Personally, I use it to send information to our crews in the field. We have a lot of guys who are less familiar with technology and the customization of the form makes it easy to get all the information I need while making it easy on them. They love how straight-forward it is for the user. They click a link, answer questions, and submit! I appreciate that I can create a custom link to the form. I love how you can personalize it so much, we use our logo on all the forms we send which is a special touch. It's super helpful that I can create a variety of forms and reuse them as needed. Some forms are used multiple times a month, and other forms are used annually; it's wonderful not to have to recreate them from scratch every time. They're just there when I need it. It's so easy to import the responses into a spreadsheet for me to easily track and filter the responses.

Cons

I do find there is a bit of a learning curve as an Administrator of the program in trying to create the form. I sometimes get confused when trying to edit the different questions and how to do so. Sometimes it takes me quite a bit of trial and error to figure out how to change text in a specific form element, and other times, it takes me only seconds. I also find the way the form shows responses to the matrix (multi-question) tables a bit confusing, as it jumbles all the answers into one cell/response. Thus, when I import to an excel sheet, it's almost like the questions do not separate, it puts all the answers in ONE CELL instead of a cell/column per answer. I don't like that because I have to go and modify it every time. The data collection portion is great, but the importation of data could use some work. However, I am referring to a specific type of data collection, not all are imported poorly.

Reason for choosing Jotform

Ability to customize questions, forms, and the easy import of data to excel. It makes it very user friendly to organize the information.

Review Source

Response from Jotform

June 2, 2024

Hi Heather, Thanks for leaving us a positive review. We're thrilled to hear that our platform's customization features and ease of use are benefiting your diverse needs across different departments. It's fantastic to know that you like some of the features, including adding your logo to your forms. We're glad you were able to import your data to spreadsheet easily, and it's making your workflow more efficient. Regarding your views on the Input Table data and how they currently appear on tables, I created a feature request for you at this link https://www.jotform.com/answers/15482381 and escalated it to our Developers team. I can agree that it would be beneficial and much easier to handle data when they are separated into each column rather than dump into a single column. If there are any updates, we’ll let you know here. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Fancy C.  
Librarian  
Libraries  
Used the software for: 2+ years

### "Ace the test with Jotform. An expert for form building. "

November 15, 2023

5.0

makes our form creation work very simple. We use it mainly to create forms which we use to enter students details like time in and out anytime they visit our Library. It helps us keep our work organized.

Pros

Its so evident how makes form building and creating such a simple task. It uses drag and drop technology which allows us to build forms effortless without having to use any codes. It comes loaded with all form templates and this proved very important to us when creating some forms like table and sign forms for our students to sign in and out when they visit the Library.

Cons

Am more than happy with all features that are offered in . They are all very useful and easy to use.

Review Source

Response from Jotform

November 17, 2023

Hi Fancy, Thank you for the fantastic review! We put a lot of effort into making our platform as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Ruth M.  
Metal Sheet Fabricator  
Machinery  
Used the software for: 2+ years

### "Jotform is superb for building forms. "

October 30, 2023

5.0

The experience with is one worth every single second and penny we spend using it. It has really made our form building job very easy and simple. We no longer need to hire professionals to create forms for us now that we have Jotform.

Pros

What makes unique in form building is it gives to our disposal every form styling tool that is needed to build very professionally branded and stylish forms. Another helpful feature in Jotform is the e-signatures which makes it easy to sign documents online. We also use it to create and deploy survey forms and it allows us to analyze the feedback we collect, create insightful reports to demonstrate how customers are saying regarding our services.

Cons

has been giving us all that we need from it and it is doing remarkable job. No cons at all for Jotform.

Review Source

Response from Jotform

November 11, 2023

Hi Ruth, Thanks for highlighting the unique features you value in our platform! We're thrilled to be a part of your professional form-building and survey processes. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Amie L.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Jotform Is a Game changer "

July 26, 2023

5.0

I've created business apps, event calendars, intake briefs, scheduling forms, surveys, and so much more. My experience has been awesome, and provides a professional product that can make small one person startups look great and also cater to large corporations.

Pros

is an amazing tool that I use for a variety of reasons. I love the payment features, integrations, and customization features. You can create your very own app with no code, and add interactive elements to keep your audience engaged.

Cons

There's not too much that I can say that is negative about . I guess I'd like it to be able to integrate directly with Canva and Bublup.

Reason for choosing Jotform

jotforms pricing is better and it even offers a free option. has more uses

Review Source

Response from Jotform

July 27, 2023

Hi Amiem, Thanks for the detailed review and feedback on our platform. We are glad that you had a great experience. We have escalated a feature ticket for your request. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

SD

Shannon D.  
Director of Operations  
Civic & Social Organization  
Used the software for: 1-2 years

### "High Value for Low Investment"

July 9, 2024

5.0

Great. User friendly and essential to our work. We have multiple forms on our website for applications and other uses. It also integrates with our CRM.

Pros

Most all of the functions we need in are available for the free version. We used the electronic signature function for one event and paid for up for 100 users and it worked out great.

Cons

It was unclear at times what was paid and what came with the free version.

Review Source

Response from Jotform

August 15, 2024

Hi Shannon, Thanks for your positive review. We're glad to hear that the Starter (free) plan meets most of your needs and that the e-signature feature worked well for your event. To find out the different pricing options, check out our pricing page at http://www.jotform.com/pricing/. To understand more about account usage and limits, check out this article: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/ Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JH

Jane H.  
Director  
Education Management  
Used the software for: 1-2 years

### "Good, sound software that has multiple uses. I'm excited to see how they develop it more."

March 2, 2023

4.0

It's a good product for most people and companies. It does not do the more complex tasks some users need

Pros

How many options and functions there are. As well as the improvements they are making.

Cons

Some of the usability issues as well as the difficulty of copying a question from one form to another.

Alternatives considered

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

Reason for choosing Jotform

More flexibility and functions

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

To access more functions and flexibility

Review Source

Response from Jotform

March 9, 2023

Hello Jane, Thanks for taking the time to write us a positive review. We're beyond grateful for your compliments. If you come across issues, let us know through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

JH

James H.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Lost its way"

August 10, 2023

3.0

Pretty poor....seem to have a lot of staff who answer questions, but development seem to have no direction to develop their core product with useful enhancements.

Pros

Core offering had potential when we started and still better in some ways to competitors.

Cons

They keep developing incompatible products with features users have been wanting in main forms. Those new products are almost useless such as sign.

Reason for choosing Jotform

Value for money

Review Source

Response from Jotform

August 12, 2023

Hi James, Thanks for taking the time to share your feedback with us. We truly appreciate your insights. We're sorry if the recent introduction of new products like Jotform Sign has caused any inconvenience or confusion. Our intention is to provide a diverse range of solutions to meet our user requirements. We understand the importance of compatibility and user-requested features. Please rest assured that as we continuously develop these new products further, we will ensure they align seamlessly with your expectations and needs. If you ever encounter any issues or have suggestions, please don't hesitate to contact us through our Contact Us page at https://www.jotform.com/contact/. Your input is invaluable in shaping our products for the better.

ML

Manju L.  
Finance Head  
Information Technology and Services  
Used the software for: 2+ years

### "JotForms : Mastering your needs for Data collection and Surveys. "

May 18, 2023

5.0

Because of how easy it is to use, I found 's amazingly clear and user-friendly design to be quite appealing. Not relying on to the technical competence of user, it enables anybody to easily develop and customize their forms on the platform.

Pros

Many people in their reviews stated that they find 's impressively simple and user-friendly and this is absolutely true. The Tables input is excellent and quite appealing. This is better than many other (Free to Use) FTU survey / data collection portals.

Cons

There are very limited response in free and trial version with limitation in number of forms you can create. But to understand this is enough. Paid version is not perfectly pocket friendly.

Review Source

Response from Jotform

May 22, 2023

Hello Manju, Thank you for the detailed review of our platform and excellent rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

TC

Teresa C.  
Chief Administrative Officer  
Professional Training & Coaching  
Used the software for: 2+ years

### "Jotform is the best bang for your buck"

December 27, 2023

5.0

is easy to use, offers a variety of templates, have options adding directions/information for customers after form has been submitted and so much more.

Pros

Ease of you Templates Ability to accept payments via various payment integrations The Table feature

Cons

For the number of active forms I use, it can become costly, but I've learned to manage forms not being use to free up availability for new forms.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform

It was simple to use and many of my peers were already using it.

Review Source

Response from Jotform

December 29, 2023

Hi Teresa, Thanks for the positive review. We are glad you like our payment integration feature. Your feedback is appreciated as we strive to improve our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Scott T.  
Founder  
Entertainment  
Used the software for: 2+ years

### "User friendly and easy, however expensive and somewhat limited"

May 10, 2023

3.0

It is easy and quick to set up a short form and manage its settings, however for the Free plan alone, its very limiting, especially for my team. The 5-forms limit, the 100MB storage space, monthly views and monthly payment submissions amount is not ideal for larger teams or studios (only ideal for small groups I would say), and to upgrade to get more submissions, etc. is quite pricey, especially the Bronze plan (you're jumping from Free to $34USD a month (or $61 a month for us in New Zealand) which is quite an expensive jump). The premium plans in my opinion should be reworked.Personally, I'm only using for signable agreements and for invoicing/payment reasons; since my team is recruiting often, Jotform is not suitable for admission/recruitment forms (submissions are received often, so the 100 monthly limit on Free is not ideal).I would only recommend Jotform for small groups if you're sticking with a free plan for a form provider; if money's not a concern for you, then by all means! It's still a good form designer, however make sure you have the cash to upgrade or not too large of a team.

Pros

\> No limit on amount of form fields> Easy to set up and user friendly> Good to use for invoicing or anything else payment related without too much limitation> Looks appealing and not messy> Easy to view submissions> Ability to password/passcode protect the form submissions> Quick and easy to integrate into websites, especially Weebly

Cons

\> Expensive - its very expensive to unlock all features of the form provider. Make sure you or your team or group can afford it.> Free plan very limited - the free plan for is extremely limiting. It's best for groups, not good for teams and studios.

Review Source

Response from Jotform

May 11, 2023

Hello Scott, Thank you for sharing your experience using our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Anil P.  
IT Engineer  
Automotive  
Used the software for: 2+ years

### "A simple and inclusive resolution to transition towards a paperless environment."

April 18, 2023

4.0

Jot Form serves as a versatile solution for us, allowing us to create an employee enrollment form, as well as gather various data surveys. We've had a wonderful experience using Jot Form for these purposes.

Pros

A user-friendly and appealing resolution that offers digital form and signature capabilities as well as efficient data collection features. The software also boasts seamless integration with third-party tools, multi-level approval workflows, and integrated payment options, all of which contribute to a more streamlined paperless environment.

Cons

While the software's features are impressive, there are some limitations to consider. For example, tabular input questions are not dynamic and may require additional manual input. Additionally, incorporating an image field could enhance user-friendliness. Another factor to weigh is the relatively high cost of the software's license compared to other available solutions.

Alternatives considered

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

Reason for choosing Jotform

The limited features in Zoho forms as well as the integration scope in Zoho form is not that much advance

Switched from

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

The limited features in the Microsoft form as well as for the digital signature and the payment method integration

Review Source

Response from Jotform

April 21, 2023

Hello Anil, Thank you for sharing your positive experience with our platform and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

LD

Laura D.  
Evolution and harmonious communication Coach  
E-Learning  
Used the software for: 6-12 months

### "Fully recommend considering Jotform for coaches, practitioners etc"

February 21, 2024

5.0

I love my overall experience with , I fully recommend it

Pros

It's super easy to use, has lots of templates so you don't have to start from scratch. Super adaptable, can replace squeeze pages or simple landing pages for paid events sign-ups. Looks super professional.

Cons

For the free trial the number of forms is lower than I'd like. I think 10 would be more suitable, rather than 5. Also the paid submissions would be better put at 20 instead of 10 per month, that way, the cost of upgrading to paid would cover itself through the cashing in allowed by the platform in the free trial

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

Because of the free trial I tested it out and liked it, ended up sticking with it

Review Source

Response from Jotform

June 9, 2024

Hi Laura, Thank you for your positive review and for sharing your experience with our platform. We're delighted to hear that you find our platform easy to use and versatile. Your satisfaction with our templates and professional-looking forms is exactly what we strive for. We understand your concerns about the form limits on the Starter plan, but we believe the current limit is sufficient for basic usage. As a tip, you can archive or disable unused forms to free up your form count limit. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Quality System Manager  
Paper & Forest Products  
Used the software for: 1-2 years

### "100% hassle free"

June 3, 2023

5.0

has been an easy way for us to collect certain bits of data from floor personnel. We used to use shared Excel sheets to log findings from xyz areas of the machine complex but the data validation and selection options take quite a bit of time to set up and you keep having to update it to get ahead of new error. Whereas now, our personnel log into the app we've made on Jotform and submit whichever form they want with close to zero error. It saved us time from having to clean data, and money because we can now access more accurate data to make decisions with.

Pros

It's mainly a form builder, but the mobile apps have been very effective way for us to collect data easily as a lot of our personnel that we collect data from are not near a computer. With the app we designed, they can quickly go on their phones and input the data with zero hassle.

Cons

We commonly have to deal with downtime which causes issues because we need the data to be entered at the same time every day and sometimes can't because we can't even get on the system.

Switched from

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

to be able to design department-wise apps easily in App

Review Source

Response from Jotform

June 10, 2023

Thank you for the detailed review of your platform. We are glad you had a positive experience. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

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