# Page 43 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 43 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2893)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 43 - Reviews of Jotform

## Showing most helpful reviews

Showing 1051-1075 of 2893 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

Jesse W.  
Web designer  
Design  
Used the software for: 2+ years

### "Great for churches "

July 2, 2024

4.0

Used three years in a row now for a fundraiser at our church

Pros

Easy to implement and change. No costs associated when things aren’t for sale. Can reuse year after year for fundraiser.

Cons

Sometimes it’s challenging to remember what I did the last time I touched the form ten months prior.

Review Source

Response from Jotform

July 12, 2024

Hi Jesse, Thanks for your nice review. It's great to know that you had ease in creating and updating your forms. Your support means a lot to us. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RM

Randi M.  
IT Administrator  
Veterinary  
Used the software for: 2+ years

### "An Excellent Tool in Managing a Small Business"

March 7, 2024

5.0

Our overall experience has been exceptional. is continually improving their products and expanding to make them even more user friendly, dynamic, and professional looking. We just love it.

Pros

Forms design is intuitive and easy. Matching forms design to brand colors and fonts is a breeze. Setting up auto responders and form submission emails is simple.

Cons

In the many years we've used , we have yet to find something about it we don't like.

Review Source

Response from Jotform

April 25, 2024

Hi Randi, Thanks for the excellent rating. We are glad you had a great experience editing your form with the design you like using our form builder. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

JW

Janice W.  
Owner/Business Operator  
Consumer Services  
Used the software for: 1-2 years

### "Useful platform "

September 23, 2023

5.0

Pros

I like that I can create or use the templates that are already there. I love that I can create a contract and enable the feature to where no one I send it to can copy the contract. I had that happen once and the cleaner did not finish the rest of the onboarding. So now, I water mark all my documents and have this feature enabled along with the passcode as well.

Cons

Honestly, I really can't think of any. I use it for basic things like creating forms and I already have the forms in my google account.

Reason for choosing Jotform

A fellow business owner suggested and I've been using it every since. Before I really didn't have a system now I do.

Review Source

Response from Jotform

September 30, 2023

Hi Janice, Thanks for your wonderful review. We're pleased to know that you find our template options and document security features helpful for your contracts. We're grateful for your positive words. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

PT

Priya T.  
Senior Data Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Making basic, straightforward forms is a priority"

October 18, 2023

4.0

To guarantee that the customer data used internally is up-to-date and accurate, our marketing department uses to collect data from customers and prospects to add to our database. JotForm has allowed us to significantly increase our capabilities. JotForm is also used to make one-off forms for unique endeavors. We can modify the content of the forms or send out automated emails depending on the users' whereabouts.

Pros

It's incredible that you can sign up for free and begin making forms in a matter of minutes. The flexibility to use various widgets for bespoke data entry is fantastic. It has a fantastic logic editor that allows you to fine-tune the presentation of questions, text boxes, and other elements. Its ability to work with other programs and import data is remarkable. The submission data may be readily manipulated and analyzed thanks to 's powerful export and reporting tools.

Cons

Currently, you have to manually enter each email template into each form, so that's the only thing I'd change about if I could change one thing.

Review Source

Response from Jotform

October 20, 2023

Hi Priya, Thanks for the detailed review of our platform. We are glad you like our form flexibility and data storage. Your feedback is appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

LP

Leanna P.  
HVAC Dispatcher  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Startup Reports"

December 11, 2023

5.0

I am loving it and it makes finding important documents easy.

Pros

having everything in one area and not having to search for it.

Cons

Jot form has been good to me so far and i am able to stay organize with the software.

Review Source

Response from Jotform

December 13, 2023

Hi Leanna, Thank you so much for the excellent review! We are thrilled to hear that you are enjoying our platform and appreciate your feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

RH

Richard H.  
Founder  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Jotform App tool is powerful yet easy"

July 3, 2024

5.0

Good helps when I have questions. Easy to make apps

Pros

Lots of templates to choose from. Easy to upload graphics into the app.

Cons

Wish the apps were downloadable from Apple and Google

Review Source

Response from Jotform

August 15, 2024

Hi Richard, Thanks for your positive review. We're pleased to hear that you find our form templates really helpful and that uploading images to your form is a breeze. Your satisfaction is our top priority. Unfortunately, we don’t offer a package file for the app, which means it cannot be published directly to the Apple App Store or Google Play Store. However, there are 3rd party platforms you can find on Google that will help you turn PWA into a format that's publishable on app stores. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

DS

Daniel S.  
Digital Admin / Yardie  
Building Materials  
Used the software for: 6-12 months

### "Powerful, rich form builder"

March 23, 2023

5.0

Overwhelmingly positive, fantastic service that fills many roles and solves many problems.

Pros

Very easy to set up, allows for quick creation of fairly complicated forms with a lot of powerful features. Definitely a lot quicker than coding your own.Nearly any tool you need is available at the tips of your fingers and very easy to figure out and implement, and if not, the support staff are extremely helpful, knowledgeable and quick to respond to sort any problem you may have!Highly recommend to simplify all form building for internal applications amongst staff and also for creating helpful forms on websites and greatly improving functionality.

Cons

The only qualm I would have is there needs to be a more efficient way to set up conditional logic with fields that can have a large variety of inputs. My simple form required a cost estimator of about 20 different products with different bulk prices, resulting in 50+ logic statements that are not quick to edit or order. If there was a way to link conditional logic statements to other logic statements this would greatly reduce set up time and edit time.

Review Source

Response from Jotform

March 25, 2023

Hello Daniel, Thank you for your kind words and positive feedback about our platform's ease of use and helpful features! We're glad to hear that our support staff has been able to assist you with any problems you've encountered. Regarding your feedback on the conditional logic setup, we would love to learn more about your specific needs and see how we can improve the experience for you. Please don't hesitate to reach out to us using our support contact form at https://www.jotform.com/contact/ with more details about your request so that we can better assist you in finding a solution. Thank you again for your support and recommendation of our platform!

MSB

Mohamed Salah B.  
Project Manager  
Management Consulting  
Used the software for: 6-12 months

### "Convenient & Easy to Use: My Experience with Jotform"

January 17, 2023

5.0

Overall, my experience with has been positive. I find it to be a great tool for creating and managing web forms and I am happy with the features that it provides. It is easy to use and I can quickly complete tasks with the intuitive user interface.

Pros

has been an incredibly convenient and easy to use tool for me. I love that I can create and manage web forms without needing any coding knowledge. The user interface is highly intuitive and I find myself able to quickly complete tasks without having to search through menus and settings.

Cons

My only complaint about is that the free version has limited features and cannot be customized as much as I would like. I wish they had more features included in the free version so that I could take full advantage of what the platform has to offer.

Switched from

[Clockify](https://www.capterra.com/p/169607/Clockify/)

stands out from its competitors with its user-friendly interface and intuitive design. It is easy to set up and manage forms without needing any coding knowledge, making it an ideal solution for businesses of all sizes. Additionally, Jotform offers a wide range of features and customization options, allowing users to tailor the platform to their needs. This makes it a great choice for those who need more than just basic form creation capabilities.

Review Source

Response from Jotform

January 18, 2023

Hello Mohamed, Thank you for the positive feedback. We are glad that you like our no code form builder. You can fully customize the classic form using custom CSS. You can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. Or get the full source code of the classic form. For more information, you can follow this link: https://www.jotform.com/help/104-how-to-get-the-full-source-code-of-your-form. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

MH

Maria H.  
Director of Training  
Food & Beverages  
Used the software for: Less than 6 months

### "An Easy-to-Use Platform"

May 31, 2023

5.0

Pros

What I like most about is that we're able to share our documents, copy and share Forms between different component companies. It's easy to organize material and the storage aspect is a plus!

Cons

There isn't any aspect of that I do not like!

Review Source

Response from Jotform

June 1, 2023

Hello, Maria. Thank you for taking the time to share your experience with our platform. Please get in touch with us using the support contact form found at https://www.jotform.com/contact/ if you have any inquiries or recommendations. We'll be glad to assist.

OA

Omar A.  
Programmer  
Accounting  
Used the software for: I used a free trial

### "Site @JotForm : To create electronic forms"

June 10, 2019

4.0

The easiest and most effective ways to create a form .com of the early originators of the forms (if not the first) to emerge on the internet, and during this time they improve the service and make it perfect and second to none. Claim that they have the easiest service, when you want to create a form, you can see why easily. You don't need to spend money or give credit card information to use the features of the site, but they offer an unlimited number of forms and reports fields and forms. For this reason alone, you need to experience JotForm

Pros

\- Is the location of the @ : To create electronic forms in an easy manner and very flexible to support the addition of the boxes especially with the credit cards, and input information directly to you through several programs. Uses sentences if it is through, you can hide some fields and show them based on the selection User While most of the sites and programs to modify PDF files that can help you to edit the model or form you already have, the little tools give you the option to create a PDF form the full of yourself, like if you want to create a CV or a contract or something like that. Site Jotform is the place you need to mean to achieve it. It is a free site and wonderful to create files and documents PDF forms with different templates. All these templates were designed by site Jotform themselves to give to everyone without charge. Divided forms templates to multiple categories, such as certificates, agreements, contracts, resumes, etc., knowing that each category contain many other forms, so I prefer to use the search field of the site. Once you find the template you want to use, open it within the editor Jotform and then make your edits to any part of the model then save it as PDF on your device. The only problem here is the watermark Watermark for the site that are placed on each page, lists you must subscribe to the premium account

Cons

Will fans create the forms difficult to leave this long email will take some time to respond

Review Source

Response from Jotform

July 31, 2024

Hi Omar, Thanks for your positive review. We're glad to hear that you find it easy to create and customize forms using our platform, especially with features like payment integrations and conditional logic. Jotform indeed offers a wide range of free form templates across various categories, making it simple to create forms such as CVs and contracts. While the free version does include our branding, upgrading to a paid account can provide a seamless experience with higher limits. Your feedback is appreciated. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Abhinav B.  
GA  
Government Administration  
Used the software for: I used a free trial

### "JotForms: Supremo for data collection and analysis "

February 16, 2023

4.0

With beginners friendly design implementation and easy to use make it league apart

Pros

Jot Forms gives excellent design results because it is backed by the powerful CSS style designs. This makes the look and feel of your form extremely soothing to integrate the product with website in elegant and stylish manner

Cons

1\. Limited number of response in free edition 2. Quizzes can only be created via difficult process of integration

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

1\. Doesn’t support masked field for password 2. Paytm gateway are not secured to implement

Review Source

Response from Jotform

February 17, 2023

Hello Abhinav, Thank you for taking the time to share this positive rating and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Svetla M.  
Marketing manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for easy forms creation, also when you are on a budget"

December 9, 2022

5.0

Very pleased, have been using the tool for 3+ years and it's always saved a lot of time / done the job well

Pros

The user interface is super simple and there's really no learning curve, also smoothly integrates via Zapier with tons of other tools which is critical for us. Entries go into a spreadsheet or PDF, and you can also choose to go with a completely free Starter package

Cons

The design templates could be more, I often find difficulties finding a more simple template to use

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

More templates, easier integrations with third party tools

Review Source

Response from Jotform

December 14, 2022

Hello Svetla, Thank you for the positive rating. We are glad that you have enjoyed our UI and integrations. We do have a number of available templates you can check at this link: https://www.jotform.com/form-templates/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

MP

Mark P.  
Director  
Events Services  
Used the software for: 2+ years

### "SMT Ltd."

May 31, 2023

5.0

Very satisfied.

Pros

Very easy to set up. Excellent help articles and very responsive customer support. Has all the features we need so far.

Cons

Forms are always live. No way to prototype new features without duplicating the form and then pointing the website to a new url. Need to have either a sandbox or a way of replacing an existing form with a newly developed version.

Review Source

Response from Jotform

June 1, 2023

Hello Mark, Thank you for sharing a detailed review of our platform. Your feedback is much appreciated. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

DD

Deniz D.  
Consultant  
Computer Software  
Used the software for: 1-2 years

### "Jotform is the best (if you don't mind the price)"

June 3, 2022

5.0

Pros

is realy the best tool about survey and appointment purposes. They have tons of automations features and it has easy of use charachter. Also customer support is very fast and kindly.

Cons

Prices! To be honest is very expensive. Thats why althought it was my favorite tool, ı dont use it because of price. Especially country like Turkey which is inflation rate is more than %150, this price is not normal. I think they should define different price point for different country. Or should serve some discount coupon.

Alternatives considered

[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)

Reason for choosing Jotform

Easy of use. Customer service and Automations features.

Switched from

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[Bookafy](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/)

There is just one reason; Price. You can make free survey via Zoho and you dont have any limit. That s amazing. Also Bookafy can serve many features with free version. I started to use these tools free version and after a while convert my freemium plan to paid plan. Also ı have thousands of students which have to use that kind of tools, and ı suggest these tools to all of them. Because their free versions are very powerfull.

Review Source

Response from Jotform

June 7, 2022

Hello Deniz, Thank you so much for your positive feedback! We're thrilled to hear you enjoyed our integrations.  We do have localized pricing if you live in Turkey. We do believe that our pricing is justified with the features and security added to the form. We are committed to providing quality products and services to you.  Please use our contact form at https://www.jotform.com/contact/ if you have questions.

RF

Richard F.  
Principal Attorney  
Legal Services  
Used the software for: 2+ years

### "Jotform is an easy to use method of getting information from your clients "

March 11, 2023

5.0

Pros

is an easy to use method of getting information from your clients without the effort of interviewing and making notes of the conversations. Jotform allows the client to express him or herself without spending a lot of time making notes and listening. It also allows the client to provide you with information they may be too embarrassed to tell you directly. All in all, an excellent platform for client communications.

Cons

Not crazy about the high cost for a single user for the maximum functionality

Review Source

Response from Jotform

March 14, 2023

Hello Richard, Thank you so much for taking the time to share your experience using our platform. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

JB

Jonathan B.  
E-commerce Executive  
Retail  
Used the software for: 1-2 years

### "A fantastic feature set makes creating forms easy"

January 26, 2023

5.0

The big benefit is our ability to quickly build out a variety of forms to gather customer data and to generate email signups.

Pros

enabled us to vastly increase our ability to build forms, competitions or catalogue order forms, all of which we could easily pass over, automatically to our email client (via Zapier)Also includes fantastic automation tools to trigger out emails to internal users or customers.

Cons

There was little to dislike, the forms are easy to get working on our site via iframes, and implementation was easy.

Review Source

Response from Jotform

January 30, 2023

Hello Jonathan, Thank you for the positive review and excellent rating. We are glad you have enjoyed using our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

MT

Michelle T.  
Independent Scentsy Consultant and RN  
Retail  
Used the software for: 1-2 years

### "Excellent Platform and Ease of use"

December 31, 2021

5.0

Pros

I love the platform and ease of using Jot form! it has an awesome amount of amazing options to utilize. This is great for every person new or experienced. Jot form can integrate in any business! Saves time so you can spend more of it with your family!

Cons

I find there isn't any thing that I don't like about this.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

I love the platform and it is so much easier to use!

Review Source

Response from Jotform

January 24, 2022

Thank You for loving our product and providing this awesome feedback!

BM

Brandi M.  
Consultant  
Cosmetics  
Used the software for: 1-2 years

### "JotForm for Home! "

December 20, 2023

5.0

I had a wonderful experience with . The fact that it gives you a customized link to send to your clients makes everything much easier to navigate through.

Pros

I love all of the available features offers. While working in the industry-it makes everything easier when matching clients.

Cons

I have no complaints about this application.

Review Source

Response from Jotform

December 22, 2023

Hi Brandi, Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our platform and appreciate your feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

LZ

Laura Z.  
Segretaria  
Investment Management  
Used the software for: 2+ years

### "Un ottimo creatore di moduli "

March 4, 2023

5.0

Pros

è una piattaforma di creazione di moduli online che consente agli utenti di creare moduli personalizzati in pochi minuti. Questa piattaforma è facile da usare e offre numerose funzionalità che la rendono una scelta popolare per la creazione di moduli per diversi scopi. Jotform offre anche un'ampia gamma di modelli di moduli, che possono essere personalizzati per adattarsi alle tue esigenze specifiche. Questi modelli includono moduli per la registrazione degli utenti, la raccolta di feedback, la gestione degli eventi e altro ancora. Da quando abbiamo iniziato ad utilizzarlo in azienda, siamo decisamente soddisfatti

Cons

All’inizio pensavo fosse più difficile ottenere assistenza, ma poi ho scoperto che offre un eccellente supporto clienti. La piattaforma dispone di una vasta documentazione online, di un forum utente attivo e di un sistema di ticket di supporto.

Review Source

Response from Jotform

March 9, 2023

Hello Laura, We're so grateful that you took the time to share your feedback with us. We're happy that you're satisfied with our platform and your experience with our customer support. We'll see you around!

TG

Tembi G.  
Director  
E-Learning  
Used the software for: 1-2 years

### "Jotform is user friendly and gets the job done"

August 15, 2023

5.0

My overall experience with has been great! I really love it because it is so user-friendly and easy to navigate.

Pros

is very user-friendly and has several awesome features such as customizable fields and labels. You can also take payments through your forms. The ability to design your form with colors, pictures, and fonts is another feature that I like.

Cons

Honestly, I can't think of what I don't like least.

Alternatives considered

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

Review Source

Response from Jotform

August 18, 2023

Hi Tembi, Thank you for your kind words and excellent feedback. We are happy to know that our platform met your expectations. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

NK

Nicholas K.  
Technology Administrator  
Consumer Goods  
Used the software for: 2+ years

### "If you use BigCommerce/Shopify, this product is amazing"

April 8, 2024

5.0

Amazing. For the price, which is low compared to how much it is used, its been well worth its cost and more.

Pros

It was super easy to create a form with rules and automation, and then embed into our website. It's kind of ridiculous the amount of control you have in , and our ability to then import this into Netsuite is just icing on the cake (we email submitted forms to our CMS portion of Netsuite).

Cons

I really don't have a negative at the moment.

Alternatives considered

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Jotform

The built inapplications for both BigCommerce and Shopify work, but you have EXTREME limitation. We needed more customization and rules, especially as this will be used by a customer submitting things like cases/questions/returns.

Review Source

Response from Jotform

April 15, 2024

Hi Nicholas, Thanks for sharing a detailed review of our platform. We are glad that our platform fits your needs as you build your form. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

DV

Doloris V.  
Owner-Bookseller-Marketeer  
Retail  
Used the software for: 1-2 years

### "Thanks from the little guys"

March 15, 2024

5.0

is incredibly intuitive. And when it's not, the video and other tutorials and clear and direct. Easy!

Pros

The versatility - how easy it is to manage the flow of questions contingent on answers.

Cons

I am picky about design elements- too much white space.

Reason for choosing Jotform

Had heard about from other users. It seemed as good as they said so I didn't look elsewhere. Used the free level to make sure it will do what I want.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Not enough customization tools. Couldn't make the question flow work the way I wanted.

Review Source

Response from Jotform

March 21, 2024

Hi Doloris, Thanks for taking the time to share with us your positive experience with our platform. We're grateful for your compliments. With regard to the question spacing, you can change it easily in the Form Designer. Check out this link for the guide: https://www.jotform.com/help/62-how-can-i-change-spacing-between-questions/. You can also further adjust any elements spacing in the form in the Advanced Designer. If you have more questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

AB

Amit B.  
Web Developer & IT  
Design  
Used the software for: 1-2 years

### "One of the best form softwares for making forms and managing data."

May 27, 2023

5.0

I used for alot of causes, mainly for events registration forms. I feel like it's a great product that does exactly what it meant to do and even a bit more (in an amazing way), JotForm is one of my favorite platform for creating and managing forms.

Pros

makes it super easy to collact data and organize it, eveything you need to manage costumers, workers, and more is all in one place, with a great UI and UX, that makes it fun to use.

Cons

The fact that a lot of features are limited / locked behind a paywall is understandable but a bit disappointing, although the price is not that high and the value for the money is worth it.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

Lack of features and (on TypeForm and Zoho) high prices (and much lower value for money)

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)

Lack of features and (on TypeForm) high prices (and much lower value for money).

Review Source

Response from Jotform

May 29, 2023

Hello, Amit. We appreciate your kind thoughts and sharing your experience with our platform. If you have any questions or suggestions, please contact us via the support contact form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
director  
Philanthropy  
Used the software for: 2+ years

### "Zero Decent Customer Service and Jotform forms are not working"

May 13, 2024

1.0

terrible, the most frustrating experience. its a bad nightmare the responses I get, all irrelevant

Pros

the forms were helpful for our line of business

Cons

customer service is all automatic response without even looking at the problem writing about. can't solve major issues with the forms

Review Source

Response from Jotform

May 21, 2024

Hi, We're sorry to learn about your negative experience with our platform and services. We are committed to assisting you in resolving these issues. Could you please reach out to us through our Support Contact Form at https://www.jotform.com/contact/ with additional details? This will help us better understand the situation and what's going on. If you have existing support tickets, please feel free to reply to them so we can further address your issues. You can also reach out to us via email in the email address we shared. We look forward to your response.

JE

Janice E.  
Operations Manager  
Events Services  
Used the software for: 1-2 years

### "Finally, an easy way to enter data!"

January 25, 2023

4.0

One of our best discoveries, helps us streamline data for our events from event inquiries, to details of the event, to the vendors, and guest lists. For our clients, it's easy to use because it only 1 page per question which is not too overwhelming compared to a Google form.

Pros

This is such a powerful tool compared to other form builders I've used in the past because it's a one-stop shop place where our clients can fill out the details of their event, it gets assigned to an available team member, then eventually we can export the data, collect payment, and finalize the details of an event. It is web-based so its easier to navigate

Cons

Their customer support is only available online and the pricing plans are a little bit expensive

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

lets us do everything end-to-end!

Review Source

Response from Jotform

January 26, 2023

Hello Janice, Thank you for the positive rating and feedback. We believe our pricing remains an excellent value and continues to be very competitive among our competitors. JotForm offers advantages you won't find in a lower-cost alternative. Like security and integrations. For more information, you can check this link: https://www.jotform.com/features/security/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

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