# Page 48 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 48 - Is Jotform the right Contract Management solution for you? Explore 2782 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2782)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 48 - Reviews of Jotform

## Showing most helpful reviews

Showing 1176-1200 of 2782 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CC

Clifford C.  
CEO and Physical Therapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Jotform Review"

July 26, 2023

5.0

I have been using Jotform for almost a month now, and it is simplifying my marketing efforts when I'm doing community events to grab leads. In exchange for free tips/information, leads are using my Ipad to complete a Jotform that takes their information and has the participant give me their contact details and sign a waiver if they receive any direct care from us on site. Jotform has made my busy marketing/work life a bit easier since I was using paper forms before.

Pros

The forms are easy to create and complete. I enjoy the fact that Jotform sends me an auto email when a participant completes my form.

Cons

I wish that Jotform compiled the information from the forms into a directory for ease of use and tracking.

Review Source

Response from Jotform

August 2, 2023

Hi Clifford, Thanks for sharing this excellent feedback about our platform. You can view your submissions in your table. For more information, you can check this guide: https://www.jotform.com/help/269-how-to-view-form-submissions/. https://www.jotform.com/help/269-how-to-view-form-submissions/

SK

Sushil K.  
Managing Director  
Photography  
Used the software for: 2+ years

### "Coding free way of creating, sharing & managing contact & survey forms "

July 9, 2021

4.0

Even without any coding or technical skills, we are able to seamlessly design, share and collect information from our customers, partners, and followers by merely sharing a form link. Overall, the JotForm has become a beneficial solution for our lead generation and market information collection process.

Pros

When combined with the provisional form fields and computation, Jotform is a potent tool for anyone who needs to collect data. Reasonably priced, efficient, and easy to incorporate with a wide range of software, it accomplishes the tasks for which it was designed and intended. Plus, it has dozens of pre-built form templates that meet all most all types of our requirements.

Cons

It also has a feature to share forms through links but adding a custom domain in the link is only available on its enterprise plan. And, the current pricing plan is quite expensive, and it does not have a minimal plan to begin.

Review Source

Response from Jotform

July 20, 2021

Thanks for your honest feedback. We really appreciate it. Unfortunately, a custom domain name is only available in the Enterprise plan. If you don't prefer Enterprise, you can still embed the form into your website so instead of sharing the form URL, you can share your website URL where you have embedded your form. This is the easiest way to overcome this feature. We have a free plan to begin with. Our free plan has the same access to the paid plans. If you need to increase your free limits, you may consider our paid plans http://www.jotform.com/pricing/. Regards!

EG

Eoin G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very Good and Constantly Improving Online Form "System""

July 27, 2020

5.0

We are using Jotform for completing our onboarding "paperwork" with our new clients. The conditional formatting option is very helpful in reducing unnecessary questions for different types of clients.

Pros

Jotform started out as a simple webform application and has grown tremendously since I started using it in 2015. The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options. HIPAA compliance and form Encryption make collecting sensitive information very secure. Customer service is quick to respond and people trying to use JotForm to create forms for Phishing are identified and locked out until they prove they are legitimate (it happened to me when trying to create an online W-9 for our clients.

Cons

JotForm just released JotForm Reports which may solve my primary "complaint". While you can create awesome notification emails which shows the data collected, You are not able to specify in the notifications to exclude fields with no response. This was important for us and required we use a different vendor since we could not create a workaround.

Alternatives considered

[Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)

Review Source

Response from Jotform

September 16, 2020

Thanks for your excellent review. We are glad that your complaint has been resolved. By default, empty fields are not shown on sent email notifications. There's a setting in the email notification where you can enable/disable this feature. Guide: https://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts If you have any other questions, feel free to contact us in our Support System through this contact form https://www.jotform.com/contact/. Best Regards!

AD

Andrew D.  
Center IT Support Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Simple tasks made simpler"

March 11, 2022

5.0

It's been positive and hard to complain about, as it does what we need it to (even though we have simple expectations of it). We have plans to send surveys out with it soon, but have not quite made the step into that yet. I assume it won't be very difficult if it's anything like our previous uses with it have been.

Pros

Just having a service at this tier to make forms is invaluable to us as an organization. We receive tickets for new user accounts EVERY DAY and when tickets were submitted before, we spent 2 or 3 correspondence emails trying to get the information we needed from the user submitting it. Now, we can set fields as required on forms and save ourselves the time of having to bat back and forth with users. For our purposes this is incredibly useful.

Cons

I'm unsure of any new features, it has been a while since we've made changes to our form. I suppose that's a good thing? Some automated popups depending on what users select may also be nice, like a troubleshooting list if a printer ticket is submitted.

Review Source

Response from Jotform

March 15, 2022

Hi Andrew, Thank you so much for taking the time to share your experience using Jotform's services. We take pride in knowing our customers are happy with their experience. For feature requests, kindly contact us through our support system at https://www.jotform.com/contact/.

KK

Karthik K.  
Automation developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to Make Surveys & Easy to integrate via API"

December 30, 2023

4.0

Pros

We using jotforms to create surveys for college complaint management and political research it is easy to create forms.Integrations and automations also availlable it is very useful.Data collection & Survey results statistics is easy to access.

Cons

Need to learn little bit to use jotform as a beginner otherwise jotform is better to build forms.

Review Source

Response from Jotform

January 3, 2024

Hi Karthik, Thanks for the glowing review! We are grateful for your kind words and are pleased to know that our platform has exceeded your expectations. You can check our help guides at this link: https://www.jotform.com/help/chapter-1-getting-started-with-jotform/ to assist you in creating forms. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

VR

Verified Reviewer  
Analista BI  
Marketing and Advertising  
Used the software for: 6-12 months

### "Reseña JotForm"

October 18, 2022

5.0

En general me parece un programa muy completo para la creación de tareas y encuestas. Es fácil de usar y tiene muchas posibilidades de integración.

Pros

Lo que más me gusta es la facilidad de uso y creación de encuestas asi como también las múltiples opciones que brinda para integración con otros programas.

Cons

Me gustaría que la opción de búsqueda se implemente en todas las páginas que se abren. No solo en la principal.

Switched from

[Agile Promoter](https://www.capterra.com/p/171231/Agile-Promoter/)

JotForm me parece mucho más fácil de implementar y menos costoso.

Review Source

Response from Jotform

October 20, 2022

Thank you so much for taking the time to share your experience using our platform. For feature requests, please contact us at and we would gladly assist you.

JF

John F.  
Communications Chair  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Jotform - excellent product for low transaction volume NFPs"

December 19, 2022

5.0

Jotform allows us to take payments online using PayPal as the backend. About a third of our membership uses online payment exclusively.

Pros

The forms are relatively easy to build, and once built, are easy to modify for such annual forms as membership drives and donations.

Cons

Two areas for improvement:It would be nice to have an automated notification when transactions fail or are in a pending stage.Secondly, the function to automatically decrement quantities when offering a limited number of items or tickets seems buggy and requires ongoing tweaking to make sure it works correctly.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Jotform

Jotform gave us great flexibility, and offers a no cost, low volume option. We used this option to establish a proof of concept for using the product more extensively.

Review Source

Response from Jotform

December 22, 2022

Hello John, Thank you for the positive rating and feedback. You can now add stocks in your product list to show available quantity per items. For more information, you can check this guide: https://www.jotform.com/help/1370-how-to-enable-and-manage-product-stocks-in-payment-fields/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

KH

Kahlil H.  
Student  
Education Management  
Used the software for: 6-12 months

### "Jotform"

March 27, 2023

5.0

Very good platform to use for all ages and stages

Pros

I love the user interface, ease of use I also love the survey builder feature

Cons

I think there can be a feature which allows audios when submitting answers

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform

Jotform is better

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Jotform is better

Review Source

Response from Jotform

March 29, 2023

Hello Kahlil, Thank you for the excellent rating. You can upload audio files using the upload field. For more information, you can check this guide: https://www.jotform.com/help/29-how-to-change-the-allowed-file-types-in-the-upload-field/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

TP

Trudy P.  
Co-Owner/Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Couldn't run my company without JotForm!!!"

September 26, 2021

5.0

In the health care field it is very necessary to document encounters with clients in the form of session notes. JotForm helps us to not only create various forms for session notes but to also store them online. We use JotForm on a daily basis. I couldn't imagine trying to run my business with out it!!

Pros

I love how easy it is to create forms--no huge learning curve. JotForm has hundreds, if not thousands of templates to choose from. You can even design your own form and customize it with your company logo. I love the fact that the forms are accessible across multiple devices just by clicking on a link. Forms that are submitted to the administrator are stored for future retrieval.

Cons

There is a weird looking cartoon avatar that appears on the site. It gives the program a childish feel to it. This is minor though because the forms themselves look very professional.

Review Source

Response from Jotform

October 5, 2021

Thanks for your feedback. We are pleased to know that Jotform has been a great help in your company. Regarding the avatar, you can change your profile avatar on your account profile here https://www.jotform.com/myaccount/profile then click Avatar to pick from one of the avatars or upload your own. Have a good one! :)

AH

Amanda H.  
Director, Marketing  
Insurance  
Used the software for: 2+ years

### "We love jotform!"

May 4, 2023

5.0

Pros

I very much enjoy the ability to use it for surveys, and being collaborative within our organization when it comes to branding, forms, etc.

Cons

I think it should have more drag and drop field options that can be customized.

Switched from

[Formsite](https://www.capterra.com/p/118995/Formsite/)

Needed a better option for our surveys and forms

Review Source

Response from Jotform

May 10, 2023

Hello Amanda, Thank you for the excellent rating and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Computer technician  
Computer Software  
Used the software for: 1-2 years

### "A great tool for creating forms"

November 24, 2023

4.0

Currently it is a great experience. I can create all the forms and then save all the customers in PDF format.

Pros

It has a great interface and is easy to use. It has very complete customization.

Cons

In certain forms there may be small details that are not 100% editable.

Review Source

Response from Jotform

November 29, 2023

Hi, Thanks for the positive review. We are glad you like our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

JG

Jersson G.  
IT Manager  
Photography  
Used the software for: 1-2 years

### "JotForm helps you create forms quickly and easily!"

December 12, 2019

4.0

JotForm is easy to use and has a beautiful dashboard to help you track your form's performance. While customization doesn't come very easily, it's built-in features are vast and can help you set up a form quickly.

Pros

I loved being able to create forms easily without coding or styling. Their pre-made templates can be easily modified so you can get up and running and no time.

Cons

If you need something quick without customization, JotForm is for you. However, when it's time to start customizing and styling forms, JotForm has limitations. We had the most difficult time loading a font to match the rest of our site. When you're ready to move beyond the built-in features, you may just have to leave JotForm altogether and hire a developer to customize a form for you.

Review Source

Response from Jotform

July 9, 2024

Hi Jersson, Thanks for your positive review. We're delighted to hear that you enjoyed creating forms with ease and appreciated our premade form templates. Using custom fonts to match with your website fonts is easy by injecting custom CSS codes into your form or use from one of the Google web fonts available. Check out this guide to learn more: https://www.jotform.com/help/100-how-to-use-google-fonts-and-custom-fonts-in-your-form/. You can also customize your forms in our Advanced Form Designer. Here's a link to the guide: https://www.jotform.com/help/935-how-to-access-advanced-designer/. This is a powerful design tool that gives you full control over your form designs. You can design your form using the many options in our Form Designer’s intuitive interface, or inject custom CSS codes to customize every single elements in your form. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Legale  
Law Practice  
Used the software for: 2+ years

### "Ottimo da desktop e mobile per creare moduli di ogni tipo "

February 15, 2023

5.0

Ottima. Nessuna alternativa lo batte

Pros

È facile e funzionale. Si usa in modo pratico. Funziona bene anche da mobile e non tutte le alternative sono così. Il modulo si può personalizzare in vari modi e diventare specifico per la singola azienda o esigenza

Cons

A volte articolati alcuni widget o impostazioni, ma tutto sommato sempre risolvibile

Review Source

Response from Jotform

February 17, 2023

Thank you for taking the time to share this positive rating and feedback. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

HB

Hemal B.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "A fantastic experience overall."

August 13, 2023

5.0

Pros

As a coach, I need feedback from customers through surveys and forms. JotForm is truly remarkable. it is super simple to use. With over six conditional options, it offers a wide array of ready-to-use templates. Also love the webhook feature. I highly recommend it.

Cons

Everything is perfect at the moment, including the support.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[WPForms](https://www.capterra.com/p/234945/WPForms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

Because of the excellent integrations.

Review Source

Response from Jotform

August 14, 2023

Hi Hemal, Thanks for sharing your excellent experience using our platform. We are happy to know that you like our webhook feature. For more information, you can check this link: https://www.jotform.com/help/245-how-to-setup-a-webhook-with-jotform/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

PB

Paul B.  
Ecommerce Business Owner  
Retail  
Used the software for: 6-12 months

### "Jotform simplifies the process of getting customer feedback easily with its beautiful pre-made form "

November 3, 2022

5.0

Pros

JotForm is a lifesaver for the solo entrepreneur like me. We had a problem where we needed to get customer feedback and the only way to do it was through some complicated, time-consuming online survey. I used to spend hours designing my own online forms before I began using JotForm. I heard about Jotform from a friend who was using it to collect feedback for their website and I decided to give it a go. It's so easy and user-friendly, so much that even non-tech savvy people can start using it right away. The templates they have provided are also well-designed

Cons

There should be a more efficient way to analyse and visualise customer feedback based on ratings

Switched from

[Typeform](https://www.capterra.com/p/137289/Typeform/)

better form design options

Review Source

Response from Jotform

November 7, 2022

Hello Paul, Thank you for the great review. We are happy to hear that using our platform has been a terrific experience for you. You might try making a visual report using the information from your submission. This link provides instructions on how to produce a visual report using form submissions:https://www.jotform.com/help/187-how-to-create-a-visual-report-with-your-form-submissions/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/.

SJ

Shivam J.  
PPC Expert  
Marketing and Advertising  
Used the software for: 6-12 months

### "Why jotform? "

September 12, 2023

5.0

Pros

It can be used in multiple apps and it is ver helpful in collecting leads in Google ads too. That's best.

Cons

The customisation of forms is somewhat limited. That can be increased for sure.

Review Source

Response from Jotform

September 17, 2023

Hi Shivam, Thanks for your nice review. We're delighted to hear that Jotform's versatility and lead collection capabilities have been a great fit for your needs, especially with Google Ads. We believe we have limitless customization options. The power of injecting custom CSS codes into your form enables you to customize every single element in your form. We also have a Form Designer that lets you customize your forms with its many UI options. Here's how to inject custom CSS codes into your form: https://www.jotform.com/help/117-how-to-inject-custom-css-codes/. If you're having difficulties customizing your forms or if you're stuck at something, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SK

Samil K.  
developer  
Furniture  
Used the software for: 2+ years

### "An Amazing Product"

September 23, 2021

5.0

We have a small development team and we are able to add our company's software a form but we don't even think about it when we have Jotform. Any situation that we need user input(Like vote products, vote experience etc) we use Jotform. Actually we don't call a form a form anymore we call Jotform. Thank you so much guys.

Pros

Very easy to use, extremely fast and flexible. They are always improving product and it solves lots of job we need to do.

Cons

The pricing should be more flexible based on country I guess.

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

It was so expensive and has less features.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

It was not flexible.

Review Source

Response from Jotform

October 5, 2021

Thank you so much for your compliments. It's great to know that Jotform really helps you in your job. As for pricing, we like to keep our pricing structure simple as it is so we do not have any other pricing except what's shown on our pricing page here http://www.jotform.com/pricing/. If you have more questions, let us know so we can help. Have a good one!

JS

Jaswinder S.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Jotform: The Good and The Bad"

November 28, 2023

5.0

It is a good and solid solution to forms and surveys. It is also good for small scale teams working on it.

Pros

I like that it is user-friendly and allows for users and admins like me to send forms and surveys to many platforms. This is also good for team connection and getting other team members on board on the survey.

Cons

I least like the fact that there is no organized method of using Jotform which is still improving however it is not something I still like so that is the only con I have noticed so far as using it.

Alternatives considered

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Reason for choosing Jotform

The deployment was the main thing I enjoyed about this and this why I choose this product.

Review Source

Response from Jotform

November 29, 2023

Hi Jaswinder, Thank you for the amazing review! We put a lot of effort into making our platform as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Your feedback is appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

NS

Nadezhda S.  
Intern  
Pharmaceuticals  
Used the software for: I used a free trial

### "Quiz creation for a summit"

September 22, 2022

5.0

I would totally recommend my colleagues to use this tool in the future. I chose it just for 1 small quiz for now and I have been happy with the performance overall.

Pros

I found it very easy to use the tool, it took me 1 hours to understand how everything works. I especially liked the freedom in terms of logo design. I also liked the award program since I am currently using a trial version and extra submissions are handy. The best part for me was that there was no limit for the number of questions in the quiz. If you need to create a few quizzes with limited number of participants it's a perfect tool.

Cons

I would like to add a paid option to buy extra submissions for 1 month for some reasonable price. For example, a person who uses a free version could buy extra submissions only for let's say 300 submissions 5 euro just for 1 month allowance. Else, I haven't experienced any bad moments yet.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform

1) no limitation of questions in the quiz 2) number of possible submissions 3) user-friendly : it was easy to download results in the excel file for my analysis

Review Source

Response from Jotform

October 3, 2022

Hello Nadezhda, Thank you for the positive review. We are delighted to know that you have enjoyed using our platform. Our plans are subscription-type and it is not possible to increase only the payment limit. You would have to upgrade your subscription to a higher plan. If you have further questions, please don't hesitate to contact us at https://www.jotform.com/contact and we would gladly assist you.

JM

Justine M.  
Reviewer  
Internet  
Used the software for: 2+ years

### "Jotform"

December 26, 2022

4.0

Jotform is a web-based platform that allows users to create and publish online forms for various purposes, such as collecting information, accepting payments, and conducting surveys. The platform offers a variety of templates and customization options, as well as integrations with other tools such as Google Sheets and Zapier. Jotform also offers features such as file uploads, e-signatures, and conditional logic to help users create sophisticated forms. Overall, Jotform is designed to be a user-friendly and efficient solution for creating and managing online forms.

Pros

Jotform offers advanced features such as file uploads, e-signatures, and conditional logic, which can be useful for creating sophisticated forms and streamlining processes.

Cons

Jotform is a constantly evolving platform, and the company may make changes or improvements based on user feedback.

Review Source

Response from Jotform

January 5, 2023

Hello Justine, Thanks for leaving Jotform such a wonderful review. This really means a lot. Reach out to us through our support contact page at https://www.jotform.com/contact/ if you have any questions or concerns.

RS

Reelika S.  
Coach  
E-Learning  
Used the software for: 1-2 years

### "Great tool for customer surveys "

May 23, 2023

5.0

Pros

Very easy to use and so many great features that allow creating surveys fast and collect data

Cons

Everything is great and no tech knowledge needed

Review Source

Response from Jotform

May 26, 2023

Hello Reelika, Thank you for your positive feedback. We are glad you had a great experience using our platform. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
COO  
Retail  
Used the software for: I used a free trial

### "Gets the job done and allows you to customize to your needs"

April 28, 2022

5.0

Pros

The features and ease of customization - being able to have flexibility with conditional formatting and adjusting templates as you need is great.

Cons

At times it feels a little spotty and conditional statements do not work as well as you'd like

Review Source

Response from Jotform

May 2, 2022

Thank you for the great review! Please contact us directly using our Support System and fill out our contact form at https://www.jotform.com/contact for any further queries regarding form conditions.

LA

Lupe A.  
Data & Systems Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great automation tool to integration among multi-channel platforms"

June 22, 2021

5.0

It is a great tool to integrate across a lot of platforms. In our case we use it to gather information from everyone through our website, and we can send that info to our CRM which is key to start the customer journey.

Pros

Integration to Salesforce and other systems to organize workflows with almost non manual intervention

Cons

Lack of Autofill, difficulty customizing the forms.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)

Reason for choosing Jotform

It is very flexible and it covers most of our needs as a non-profit. The pricing is super reasonable and they offer discounts for non-profits.

Review Source

Response from Jotform

July 20, 2021

Please check out our newly released feature called Prefill Forms https://www.jotform.com/prefill-forms/, this should fit perfectly for the autofill app that you're looking for. You may contact us at https://www.jotform.com/contact/ if you have any questions. Regards!

PE

Philip E.  
Owner  
Internet  
Used the software for: 6-12 months

### "Switched from Typeform"

February 16, 2022

5.0

I'm using this for custom reservation forms, feedback forms, payment forms, and it handles everything really well. I love all the integrations too.

Pros

Coming from Typeform, the conditional logic is much easier to set up and use. Making complex calculations that would take hours in Typeform only takes me minutes now.

Cons

The only thing I've ran into that is a con so far is that I'm not able to conditionally customize the submit button text...although you can do that on a classic form...but rarely use the classic version forms.

Switched from

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Needed more flexibility, and the templates were great, also needed to be ready for Hippa.

Review Source

Response from Jotform

February 18, 2022

Thank you so much Philip for your perfect rating. We truly appreciate it a lot! Regarding the submit button condition, is it for card form that you'd want it to achieve? If yes, can you provide us an example condition? Please submit it to our Support System via our Support Contact Form here https://www.jotform.com/contact/ so we can further help you. Best Regards!

VR

Verified Reviewer  
President  
Publishing  
Used the software for: 6-12 months

### "Quality Bells and Whistles with a Matching Price"

March 31, 2022

5.0

Jotform is very easy to use, virtually no learning curve. It has all the functionality I need to accept publication submissions online. I wish there were a lower price point with fewer bells and whistles as I'm paying for many options I never use.

Pros

I love the ability to customize and brand at a granular level as well as the skip logic to keep the form as streamlined as possible.

Cons

There are actually too many bells and whistles. It has far more features than I need, however I'm still paying for them.

Review Source

Response from Jotform

April 5, 2022

Thank you for sharing your experience with us. We really appreciate you taking the time to share your experience with us. We have passed your request with our development team to have customized pricing for fewer features. Feel free to contact us directly via using our Support System via our Contact Form at https://www.jotform.com/contact for any suggestions and queries.

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