# Page 49 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 49 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2893)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 49 - Reviews of Jotform

## Showing most helpful reviews

Showing 1201-1225 of 2893 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KY

Kevin Y.  
Director / Financial Planner  
Financial Services  
Used the software for: 2+ years

### "JotForm is easy to use, yet has powerful features to customise and automate an online form"

September 2, 2018

5.0

Pros

Has all the basic fields required for the form, such as name, telephone number, date, number, text Has many useful gadgets you can search and plug into the form Drag and drop interface makes it easy to design a form without coding knowledge Field settings allow you to customise the form further Email settings very useful, for creating notifications and autoresponders Ability to customise Thank You page after the form is submitted Ability to create conditions, to make the form more relevant and user friendly Ability to share, search and use form templates created by other users As an old customer, enjoy preferential pricing

Cons

I would like to see the Signature field/gadget improve, to make signing on a smartphone a better experience I would like to see Take a Photo as a standard field option, and a form will only ask permission to access the Camera once, on the Smartphone. Currently if I enter four photo fields, the form would ask me four times about accessing the Camera. I would like to get help on how to add a further answser to a specific question, for example if being asked about health conditions, and a client has multiple health conditions, he can click on a "+" icon to add a further health condition.

Review Source

Response from Jotform

October 31, 2024

Hi Kevin, Thanks for your positive review. We're happy that you find it easy to create forms using our platform, and that you're enjoying the customization options, drag-and-drop interface, and advanced features like conditions and autoresponders. We’ve worked hard over the years to improve our platform, adding new features, resolved issues including those you've mentioned. Your feedback is important to us, and we’d love to know how these updates are improving your experience. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MJM

Markee James M.  
Encoder  
Computer Software  
Used the software for: 2+ years

### "Jotform best to use"

May 27, 2024

5.0

Really useful and helpful to use this for my survey and easy to use for my work.

Pros

The Real time data you can access and review your file in time and update your reports while using the .

Cons

Least is nothing all about the jot form is very nice and useful.

Review Source

Response from Jotform

June 16, 2024

Hi Markee, Thanks for your positive rating. We're happy that you appreciate our platform and its features and find it really useful. Your satisfaction is our priority, and we're committed to providing features that enhance your experience. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

LNR

Laly Noya R.  
CEO  
Printing  
Used the software for: 2+ years

### "Jotform Saves Time "

October 18, 2022

5.0

Overall my experience with using software. Is a positive one, I truly love this software.

Pros

I love using software. While using this software it has saved me time on different tasks. My work ethic has gotten much easier.

Cons

I don’t dislike anything about using the, software.

Review Source

Response from Jotform

October 21, 2022

Hello Laly Noya, Thank you for your positive feedback. We're glad that you had a great experience using our platform. For feature requests, please reach out to us at https://www.jotform.com/contact.

Hideki N.  
Director Consulting Services  
Financial Services  
Used the software for: 2+ years

### "Quite comprehensive form creation system"

October 18, 2022

4.0

It has a good number of templates, so understanding the tool if you are new is quite easy, it allows it to be customizable, allowing organization logos to be attached and allowing designs and actions to be carried out in less time.

Pros

I like this tool because it is easy to deploy, it has functions beyond simply creating surveys, this tool allows you to create even fillable PDF forms to be able to maintain a constantly updated digital data system, it is ideal for campaigns or even for improvements in the communications with work teams

Cons

It is a forms tool that can be creatively implemented as a constant updating system for both user and customer experiences, so I have no problems, nor do I consider that it does not function.

Review Source

Response from Jotform

October 20, 2022

Hello Hideki, Thank you so much for your positive rating. We are glad that our platform meets your requirements. If you need assistance with your form, please contact us at https://www.jotform.com/contact and we would gladly assist you.

CC

Clifford C.  
CEO and Physical Therapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Jotform Review"

July 26, 2023

5.0

I have been using for almost a month now, and it is simplifying my marketing efforts when I'm doing community events to grab leads. In exchange for free tips/information, leads are using my Ipad to complete a Jotform that takes their information and has the participant give me their contact details and sign a waiver if they receive any direct care from us on site. Jotform has made my busy marketing/work life a bit easier since I was using paper forms before.

Pros

The forms are easy to create and complete. I enjoy the fact that sends me an auto email when a participant completes my form.

Cons

I wish that compiled the information from the forms into a directory for ease of use and tracking.

Review Source

Response from Jotform

August 2, 2023

Hi Clifford, Thanks for sharing this excellent feedback about our platform. You can view your submissions in your table. For more information, you can check this guide: https://www.jotform.com/help/269-how-to-view-form-submissions/. https://www.jotform.com/help/269-how-to-view-form-submissions/

SK

Sushil K.  
Managing Director  
Photography  
Used the software for: 2+ years

### "Coding free way of creating, sharing & managing contact & survey forms "

July 9, 2021

4.0

Even without any coding or technical skills, we are able to seamlessly design, share and collect information from our customers, partners, and followers by merely sharing a form link. Overall, the has become a beneficial solution for our lead generation and market information collection process.

Pros

When combined with the provisional form fields and computation, is a potent tool for anyone who needs to collect data. Reasonably priced, efficient, and easy to incorporate with a wide range of software, it accomplishes the tasks for which it was designed and intended. Plus, it has dozens of pre-built form templates that meet all most all types of our requirements.

Cons

It also has a feature to share forms through links but adding a custom domain in the link is only available on its enterprise plan. And, the current pricing plan is quite expensive, and it does not have a minimal plan to begin.

Review Source

Response from Jotform

July 20, 2021

Thanks for your honest feedback. We really appreciate it. Unfortunately, a custom domain name is only available in the Enterprise plan. If you don't prefer Enterprise, you can still embed the form into your website so instead of sharing the form URL, you can share your website URL where you have embedded your form. This is the easiest way to overcome this feature. We have a free plan to begin with. Our free plan has the same access to the paid plans. If you need to increase your free limits, you may consider our paid plans http://www.jotform.com/pricing/. Regards!

EG

Eoin G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very Good and Constantly Improving Online Form "System""

July 27, 2020

5.0

We are using for completing our onboarding "paperwork" with our new clients. The conditional formatting option is very helpful in reducing unnecessary questions for different types of clients.

Pros

started out as a simple webform application and has grown tremendously since I started using it in 2015. The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options. HIPAA compliance and form Encryption make collecting sensitive information very secure. Customer service is quick to respond and people trying to use JotForm to create forms for Phishing are identified and locked out until they prove they are legitimate (it happened to me when trying to create an online W-9 for our clients.

Cons

just released JotForm Reports which may solve my primary "complaint". While you can create awesome notification emails which shows the data collected, You are not able to specify in the notifications to exclude fields with no response. This was important for us and required we use a different vendor since we could not create a workaround.

Alternatives considered

[Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)

Review Source

Response from Jotform

September 16, 2020

Thanks for your excellent review. We are glad that your complaint has been resolved. By default, empty fields are not shown on sent email notifications. There's a setting in the email notification where you can enable/disable this feature. Guide: https://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts If you have any other questions, feel free to contact us in our Support System through this contact form https://www.jotform.com/contact/. Best Regards!

AD

Andrew D.  
Center IT Support Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Simple tasks made simpler"

March 11, 2022

5.0

It's been positive and hard to complain about, as it does what we need it to (even though we have simple expectations of it). We have plans to send surveys out with it soon, but have not quite made the step into that yet. I assume it won't be very difficult if it's anything like our previous uses with it have been.

Pros

Just having a service at this tier to make forms is invaluable to us as an organization. We receive tickets for new user accounts EVERY DAY and when tickets were submitted before, we spent 2 or 3 correspondence emails trying to get the information we needed from the user submitting it. Now, we can set fields as required on forms and save ourselves the time of having to bat back and forth with users. For our purposes this is incredibly useful.

Cons

I'm unsure of any new features, it has been a while since we've made changes to our form. I suppose that's a good thing? Some automated popups depending on what users select may also be nice, like a troubleshooting list if a printer ticket is submitted.

Review Source

Response from Jotform

March 15, 2022

Hi Andrew, Thank you so much for taking the time to share your experience using Jotform's services. We take pride in knowing our customers are happy with their experience. For feature requests, kindly contact us through our support system at https://www.jotform.com/contact/.

KK

Karthik K.  
Automation developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to Make Surveys & Easy to integrate via API"

December 30, 2023

4.0

Pros

We using jotforms to create surveys for college complaint management and political research it is easy to create forms.Integrations and automations also availlable it is very useful.Data collection & Survey results statistics is easy to access.

Cons

Need to learn little bit to use as a beginner otherwise jotform is better to build forms.

Review Source

Response from Jotform

January 3, 2024

Hi Karthik, Thanks for the glowing review! We are grateful for your kind words and are pleased to know that our platform has exceeded your expectations. You can check our help guides at this link: https://www.jotform.com/help/chapter-1-getting-started-with-jotform/ to assist you in creating forms. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

VR

Verified Reviewer  
Analista BI  
Marketing and Advertising  
Used the software for: 6-12 months

### "Reseña JotForm"

October 18, 2022

5.0

En general me parece un programa muy completo para la creación de tareas y encuestas. Es fácil de usar y tiene muchas posibilidades de integración.

Pros

Lo que más me gusta es la facilidad de uso y creación de encuestas asi como también las múltiples opciones que brinda para integración con otros programas.

Cons

Me gustaría que la opción de búsqueda se implemente en todas las páginas que se abren. No solo en la principal.

Switched from

[Agile Promoter](https://www.capterra.com/p/171231/Agile-Promoter/)

me parece mucho más fácil de implementar y menos costoso.

Review Source

Response from Jotform

October 20, 2022

Thank you so much for taking the time to share your experience using our platform. For feature requests, please contact us at and we would gladly assist you.

JF

John F.  
Communications Chair  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Jotform - excellent product for low transaction volume NFPs"

December 19, 2022

5.0

allows us to take payments online using PayPal as the backend. About a third of our membership uses online payment exclusively.

Pros

The forms are relatively easy to build, and once built, are easy to modify for such annual forms as membership drives and donations.

Cons

Two areas for improvement:It would be nice to have an automated notification when transactions fail or are in a pending stage.Secondly, the function to automatically decrement quantities when offering a limited number of items or tickets seems buggy and requires ongoing tweaking to make sure it works correctly.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Jotform

gave us great flexibility, and offers a no cost, low volume option. We used this option to establish a proof of concept for using the product more extensively.

Review Source

Response from Jotform

December 22, 2022

Hello John, Thank you for the positive rating and feedback. You can now add stocks in your product list to show available quantity per items. For more information, you can check this guide: https://www.jotform.com/help/1370-how-to-enable-and-manage-product-stocks-in-payment-fields/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

VO

Victoria O.  
Compliance Officer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Convenient and Compliant"

June 3, 2024

5.0

Before our company used , all onboarding/separation paperwork was done on hard copies at six offices in two different states, then scanned to multiple users at corporate. Sometimes, paperwork would be delayed or go missing. Now that we use Jotform, all forms are filled out via a Jotform link which generates a PDF with manager signatures, then it is automatically emailed to all the relevant parties. It is a fantastic tool which improves compliance, records preservation, and saves time.

Pros

simplifies the onboarding/ separation process while preserving critical documentation, such as manager signatures in a very convenient workflow.

Cons

We are new users for , but I cannot think of any dislikes about the product so far.

Review Source

Response from Jotform

June 8, 2024

Hi Victoria, Thanks for your positive review and for sharing your seamless experience with the platform. We're glad to know that our platform is streamlining your onboarding and separation processes effectively. We're thrilled to be a part of your success in improving compliance and records preservation while saving valuable time. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

LM

Lisha M.  
Owner  
Writing and Editing  
Used the software for: 1-2 years

### "Highly Satisfied"

May 23, 2024

5.0

I love it! Never had an issue with for the most part. I have referred many people due to the efficiency and professionalism it brings to your business

Pros

I love the convenience of and the accessibility. I have a custom for on my website for inquiries and I was able to format it to match my business perfectly.

Cons

I wish the amount of signatures for the free version was increased from 10. Also, I had a couple of times clients signatures that did not go through after they submitted and it processed twice. I have not had it happen recently but it has previously.

Review Source

Response from Jotform

June 29, 2024

Hi Lisha, Thanks for taking the time to leave us a positive rating. We're delighted to hear that you're enjoying the convenience and accessibility of our platform. It's great to know that you were able to customize your form to perfectly match your business. We believe the current limit for the Starter plan is enough for basic usage. If you need a higher sign document limit, please consider upgrading to any of the paid plans on the pricing page at http://www.jotform.com/pricing/. Reach out to us if you have any questions or if you need help with your forms from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CR

Catrice R.  
Operations and HR  
Consumer Services  
Used the software for: 1-2 years

### "Form, Data, and Table user "

May 22, 2024

4.0

Pros

is an excellent tool for creating surveys, collecting report information, and generating reimbursement/check request forms. It has significantly streamlined our operational processes, making everything more efficient.

Cons

is a solid tool, but there are areas for improvement. We've noticed that the end-user aesthetics could be enhanced, as we often need to provide extra directions and context to make the forms user-friendly and dynamic for our customers. Additionally, JotForm tables lack data manipulation capabilities, requiring us to download the data to another platform for further processing.

Review Source

Response from Jotform

May 29, 2024

Hi Catrice, We appreciate you sharing your wonderful experience with our platform. We value your opinions as we work to make our features better. We would like to know more about how you want the form to be user-friendly and how you want your data to be shown. By contacting us via our Support Contact Form at https://www.jotform.com/contact/, you may share your thoughts with us. 

KH

Kahlil H.  
Student  
Education Management  
Used the software for: 6-12 months

### "Jotform"

March 27, 2023

5.0

Very good platform to use for all ages and stages

Pros

I love the user interface, ease of use I also love the survey builder feature

Cons

I think there can be a feature which allows audios when submitting answers

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform

is better

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

is better

Review Source

Response from Jotform

March 29, 2023

Hello Kahlil, Thank you for the excellent rating. You can upload audio files using the upload field. For more information, you can check this guide: https://www.jotform.com/help/29-how-to-change-the-allowed-file-types-in-the-upload-field/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

TP

Trudy P.  
Co-Owner/Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Couldn't run my company without JotForm!!!"

September 26, 2021

5.0

In the health care field it is very necessary to document encounters with clients in the form of session notes. helps us to not only create various forms for session notes but to also store them online. We use JotForm on a daily basis. I couldn't imagine trying to run my business with out it!!

Pros

I love how easy it is to create forms--no huge learning curve. has hundreds, if not thousands of templates to choose from. You can even design your own form and customize it with your company logo. I love the fact that the forms are accessible across multiple devices just by clicking on a link. Forms that are submitted to the administrator are stored for future retrieval.

Cons

There is a weird looking cartoon avatar that appears on the site. It gives the program a childish feel to it. This is minor though because the forms themselves look very professional.

Review Source

Response from Jotform

October 5, 2021

Thanks for your feedback. We are pleased to know that Jotform has been a great help in your company. Regarding the avatar, you can change your profile avatar on your account profile here https://www.jotform.com/myaccount/profile then click Avatar to pick from one of the avatars or upload your own. Have a good one! :)

James H.  
Co-founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple and good for automating workflows"

June 19, 2024

5.0

Pros

Being able to integrate with all my tools. This allows me to accelerate my workflows.

Cons

Lack of customization. Would love to have more attractive forms.

Review Source

Response from Jotform

June 29, 2024

Hi James, Thanks for leaving us a positive review. We're happy to hear that the integration with the tools you used has helped you accelerate your workflows. If you're looking for attractive designed forms, we have plenty of them available on our Theme Store. Check out this link: https://www.jotform.com/theme-store/. Feel free to check it out and choose your favorite theme. Reach out to us if you have questions from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

AH

Amanda H.  
Director, Marketing  
Insurance  
Used the software for: 2+ years

### "We love jotform!"

May 4, 2023

5.0

Pros

I very much enjoy the ability to use it for surveys, and being collaborative within our organization when it comes to branding, forms, etc.

Cons

I think it should have more drag and drop field options that can be customized.

Switched from

[Formsite](https://www.capterra.com/p/118995/Formsite/)

Needed a better option for our surveys and forms

Review Source

Response from Jotform

May 10, 2023

Hello Amanda, Thank you for the excellent rating and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Computer technician  
Computer Software  
Used the software for: 1-2 years

### "A great tool for creating forms"

November 24, 2023

4.0

Currently it is a great experience. I can create all the forms and then save all the customers in PDF format.

Pros

It has a great interface and is easy to use. It has very complete customization.

Cons

In certain forms there may be small details that are not 100% editable.

Review Source

Response from Jotform

November 29, 2023

Hi, Thanks for the positive review. We are glad you like our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

JG

Jersson G.  
IT Manager  
Photography  
Used the software for: 1-2 years

### "JotForm helps you create forms quickly and easily!"

December 12, 2019

4.0

is easy to use and has a beautiful dashboard to help you track your form's performance. While customization doesn't come very easily, it's built-in features are vast and can help you set up a form quickly.

Pros

I loved being able to create forms easily without coding or styling. Their pre-made templates can be easily modified so you can get up and running and no time.

Cons

If you need something quick without customization, is for you. However, when it's time to start customizing and styling forms, JotForm has limitations. We had the most difficult time loading a font to match the rest of our site. When you're ready to move beyond the built-in features, you may just have to leave JotForm altogether and hire a developer to customize a form for you.

Review Source

Response from Jotform

July 9, 2024

Hi Jersson, Thanks for your positive review. We're delighted to hear that you enjoyed creating forms with ease and appreciated our premade form templates. Using custom fonts to match with your website fonts is easy by injecting custom CSS codes into your form or use from one of the Google web fonts available. Check out this guide to learn more: https://www.jotform.com/help/100-how-to-use-google-fonts-and-custom-fonts-in-your-form/. You can also customize your forms in our Advanced Form Designer. Here's a link to the guide: https://www.jotform.com/help/935-how-to-access-advanced-designer/. This is a powerful design tool that gives you full control over your form designs. You can design your form using the many options in our Form Designer’s intuitive interface, or inject custom CSS codes to customize every single elements in your form. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Legale  
Law Practice  
Used the software for: 2+ years

### "Ottimo da desktop e mobile per creare moduli di ogni tipo "

February 15, 2023

5.0

Ottima. Nessuna alternativa lo batte

Pros

È facile e funzionale. Si usa in modo pratico. Funziona bene anche da mobile e non tutte le alternative sono così. Il modulo si può personalizzare in vari modi e diventare specifico per la singola azienda o esigenza

Cons

A volte articolati alcuni widget o impostazioni, ma tutto sommato sempre risolvibile

Review Source

Response from Jotform

February 17, 2023

Thank you for taking the time to share this positive rating and feedback. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

HB

Hemal B.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "A fantastic experience overall."

August 13, 2023

5.0

Pros

As a coach, I need feedback from customers through surveys and forms. is truly remarkable. it is super simple to use. With over six conditional options, it offers a wide array of ready-to-use templates. Also love the webhook feature. I highly recommend it.

Cons

Everything is perfect at the moment, including the support.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[WPForms](https://www.capterra.com/p/234945/WPForms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

Because of the excellent integrations.

Review Source

Response from Jotform

August 14, 2023

Hi Hemal, Thanks for sharing your excellent experience using our platform. We are happy to know that you like our webhook feature. For more information, you can check this link: https://www.jotform.com/help/245-how-to-setup-a-webhook-with-jotform/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

PB

Paul B.  
Ecommerce Business Owner  
Retail  
Used the software for: 6-12 months

### "Jotform simplifies the process of getting customer feedback easily with its beautiful pre-made form "

November 3, 2022

5.0

Pros

is a lifesaver for the solo entrepreneur like me. We had a problem where we needed to get customer feedback and the only way to do it was through some complicated, time-consuming online survey. I used to spend hours designing my own online forms before I began using JotForm. I heard about Jotform from a friend who was using it to collect feedback for their website and I decided to give it a go. It's so easy and user-friendly, so much that even non-tech savvy people can start using it right away. The templates they have provided are also well-designed

Cons

There should be a more efficient way to analyse and visualise customer feedback based on ratings

Switched from

[Typeform](https://www.capterra.com/p/137289/Typeform/)

better form design options

Review Source

Response from Jotform

November 7, 2022

Hello Paul, Thank you for the great review. We are happy to hear that using our platform has been a terrific experience for you. You might try making a visual report using the information from your submission. This link provides instructions on how to produce a visual report using form submissions:https://www.jotform.com/help/187-how-to-create-a-visual-report-with-your-form-submissions/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/.

SJ

Shivam J.  
PPC Expert  
Marketing and Advertising  
Used the software for: 6-12 months

### "Why jotform? "

September 12, 2023

5.0

Pros

It can be used in multiple apps and it is ver helpful in collecting leads in Google ads too. That's best.

Cons

The customisation of forms is somewhat limited. That can be increased for sure.

Review Source

Response from Jotform

September 17, 2023

Hi Shivam, Thanks for your nice review. We're delighted to hear that Jotform's versatility and lead collection capabilities have been a great fit for your needs, especially with Google Ads. We believe we have limitless customization options. The power of injecting custom CSS codes into your form enables you to customize every single element in your form. We also have a Form Designer that lets you customize your forms with its many UI options. Here's how to inject custom CSS codes into your form: https://www.jotform.com/help/117-how-to-inject-custom-css-codes/. If you're having difficulties customizing your forms or if you're stuck at something, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SK

Samil K.  
developer  
Furniture  
Used the software for: 2+ years

### "An Amazing Product"

September 23, 2021

5.0

We have a small development team and we are able to add our company's software a form but we don't even think about it when we have . Any situation that we need user input(Like vote products, vote experience etc) we use Jotform. Actually we don't call a form a form anymore we call Jotform. Thank you so much guys.

Pros

Very easy to use, extremely fast and flexible. They are always improving product and it solves lots of job we need to do.

Cons

The pricing should be more flexible based on country I guess.

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Jotform

It was so expensive and has less features.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

It was not flexible.

Review Source

Response from Jotform

October 5, 2021

Thank you so much for your compliments. It's great to know that Jotform really helps you in your job. As for pricing, we like to keep our pricing structure simple as it is so we do not have any other pricing except what's shown on our pricing page here http://www.jotform.com/pricing/. If you have more questions, let us know so we can help. Have a good one!

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