# Page 52 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 52 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 52 - Reviews of Jotform ## Showing most helpful reviews Showing 1276-1300 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LH Lynn H. Manager Hospital & Health Care Used the software for: 2+ years ### "Great Product" February 1, 2023 5.0 We are able to use forms easily with giving users a link to complete their forms. Pros It is easy to use and requires very little time to get the result you are looking for. I like that they have advanced options for building forms. Cons More custom options. Ie. Easier ability to change the name of the link to non- name. Review Source Response from Jotform February 2, 2023 Hello Lynn, Thank you for your detailed review of our platform. It means a lot to us that you took the time to share your thoughts with the rest of our community and with us. You can create a custom URL in your form by following this guide: https://www.jotform.com/help/261-how-to-create-a-custom-url-of-a-form/. For custom domains, you can upgrade to our Enterprise plan. For more information, you can check this link: https://www.jotform.com/help/144-how-to-use-custom-domains-with-jotform-enterprise/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. SA Sadiq A. Head Teacher Education Management Used the software for: 6-12 months ### "The best form builder I have seen!" March 11, 2022 5.0 Jotforms is one of a kind form builder. I am so happy and impressed that I was able to use it to fill in our PDF forms professionally. The free versions have so many good features and the UI is so easy to use. One of the best software I have ever used. Whoever has created this, is a genius!! It has help our business in many aspects to provide professional documents and easy to fill in forms. Pros \- User-friendly UI - A great convenience for filling in professional documents - So many features including custom email and integration. - Greate user interface Cons Adding in the fields can be a bit tough as we are not able to add font-size for how big the fonts should be in the fields. Alternatives considered [pdfFiller](https://www.capterra.com/p/162654/PDFfiller/) Reason for choosing Jotform Lot of features and compatibility with Jotforms compared to others Also very easy to use! Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Adobe was very hard to use and had limited capabilities wihc we needed for our organisations. Jotforms made our life easier by creating links for our forms and making them look easy to fill in and professional. Review Source Response from Jotform March 15, 2022 Thanks for the review, Sadiq. We are thrilled you're happy with your experience using our products and services. We do have the option to change the font-size of your label and text elements using our Advanced Designer. Here is a guide: https://www.jotform.com/help/185-how-to-change-form-fonts/. If you require additional assistance with your form, please contact us via our support system via our contact form at https://www.jotform.com/contact/ and we will gladly assist you. Laureine Claire N. Manager Farming Used the software for: 6-12 months ### "Bon outil de gestion " September 30, 2023 4.0 Pros La gestion des tâches est la meilleure fonctionnalité de Cons possède des outils de collaboration pas très bien configurés Review Source Response from Jotform October 8, 2023 Hi Laureine Claire, Thanks for your awesome review! We're glad to hear that you find our task management feature to be the best! About the collaboration tools that you're having difficulties with, could you please share a bit more details so we can understand what's happening? Let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JS Jeff S. Director Education Management Used the software for: 2+ years ### "Simple to use for basic document management" June 25, 2024 5.0 has allowed us to convert many of our paper forms over to digital forms for daily work flows. Pros Simple to integrate existing forms into the workflow Cons Sometimes forms look unusual when transmitted/ Review Source Response from Jotform June 28, 2024 Hi Jeff, Thanks for your positive review. We're happy to hear that integrating existing forms into your workflow was simple. If you have any questions or if you encounter issues with your forms, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Intern Civic & Social Organization Used the software for: I used a free trial ### "Jotform Critical Review" March 26, 2024 4.0 Pros I love the ease of use with . All of its features are intuitive and can be seamlessly used together to build beautiful apps and forms. Jotform will definitely become a tool that I use regularly. Cons is honestly too money-hungry. I do not understand why I must pay hundreds of dollars to simply get hundreds more submissions for my forms. The free trial is great but is way too limited when it comes to the amount of views and submissions you receive. Review Source Response from Jotform April 1, 2024 Hi, Thanks for sharing your feedback with us. We're glad to hear that you find our platform easy to use and that it has become a valuable tool for you. We also appreciate your input regarding our pricing. We're always trying to balance providing value for our users and keeping our platform sustainable. If you're looking to get an increase of your monthly submissions permanently for free, check out the Increase Limits page in your account settings, or you can click this link https://www.jotform.com/myaccount/increase-limits then complete all the available tasks to get permanent increase of your monthly submissions as rewards. You can also try referrals for forms limit increase. If you have any questions, please don't hesitate to reach out via our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. AS Adam S. owner Retail Used the software for: 1-2 years ### "Easy to use" June 9, 2023 5.0 Super happy Pros I like that you can calculate widgets.I use it for purchase orders from my vendors. It then puts all the data into a Google doc I can compare to my credit card statements. Lots of other really cool widgets Cons having to pay yearly i wish it was just a one time investment Review Source Response from Jotform June 13, 2023 Hi Adam, Thanks for sharing your positive experience with our platform. It's great to hear that our platform helps streamline your purchase order process. We're glad you find our other widgets cool too! Keep enjoying the Jotform experience and feel free to reach out if you need any help using our Support Contact Form at https://www.jotform.com/contact/. VR Verified Reviewer Director of Marketing Religious Institutions Used the software for: 1-2 years ### "A good service if your CMS can't create forms - or you're intimated by it" May 7, 2024 4.0 No issues at all. If you have a website that is in need of re-design, or lack the ability to dig into the CMS yourself, it's a great alternative for easy website forms. Pros Ease of use in creating forms, links well of of our website. Looks seamless. Cons Nothing in particular; we switched CMS's and HubSpot's infrastructure allowed us to create better forms there. Review Source Response from Jotform May 9, 2024 Hi, Thanks for the positive rating. We are glad it was easy for you to create forms using our platform. We also have a direct integration with Hubspot. You can check this link for more information on Hubspot integration: https://www.jotform.com/help/551-how-to-integrate-jotform-with-hubspot-crm/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. SW Stephanie W. Webmaster for Non-profit Education Management Used the software for: 2+ years ### "We love JotForm" March 28, 2023 5.0 has been easy to use and very responsive when we have a problem or question. Pros The accessibility feature is a must for our non-profit volunteer-run organization. Cons I would love for more of the integrations to be accessible. Review Source Response from Jotform March 30, 2023 Hello Stephanie, Thank you for the great review and rating. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Founder and Birth Doula Hospital & Health Care Used the software for: 6-12 months ### "Excellent features in an outdated design" December 21, 2018 4.0 As a service-based business, I use to collect information about clients, have clients sign contracts, and collect deposits to secure services. It is incredibly easy, professional, and convenient for my small business. Pros The drag-and-drop form builder makes a customized form come together in minutes! It's so easy, and there are plenty of plug-ins and supported apps/programs (like paypal, stripe, etc.) to get all the info I need in one form. The team is also frequently updating features to be more effective; for instance, they recently changed the system for displaying, downloading, and interacting with all the submissions for any given form into a less clunky and more user-friendly format. Cons The graphics and aesthetics of the site and forms could be more up-to-date and visually appealing. It is clean and well-constructed, but I wish it were a bit more modern in its look (both on my end and the clients'). Review Source Response from Jotform August 15, 2024 Hi, Thanks for your positive review. We're glad to hear that you find our platform so easy to use and that our integrations are helping you get all the info you need. It's great to hear that you're enjoying Jotform Tables and Inbox. We're always working to make Jotform even better for users like you. We appreciate your support. If you're still looking for updated and visually appealing form designs, you can try using a theme from our theme store page at https://www.jotform.com/theme-store/ or design your form from scratch through our easy to use Advanced Designer https://www.jotform.com/help/935-how-to-access-advanced-designer/. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SJ Simon J. Owner Retail Used the software for: 1-2 years ### "Great helper" November 8, 2023 5.0 Pros beautifully crafted forms. easy to use. Cons the price starts at 39$/month for the first paid level, which is quite a lot. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Review Source Response from Jotform November 16, 2023 Hi Simon, Thanks for the positive rating. We are glad you had a great user experience using our platform. Your feedback is appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. Hans C. Owner Entertainment Used the software for: 6-12 months ### "Jotfrom Made A Difference " February 14, 2024 5.0 its great im verry happy. Ready Set Go Ride everyone Pros It gave me the creative option to do it myself. Cons the taking payment option for my customers. Review Source Response from Jotform February 17, 2024 Hi Hans, Thanks for the positive rating. We are always looking to improve and we would like to know more about the issue with the payments you have encountered. Please reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. JT John T. Project Manager Pharmaceuticals Used the software for: 2+ years ### "An innovative software to create the best suited forms." September 22, 2018 4.0 Pros For any job or vacancy, it is important to collect the exact details of the applicant. lets you not only create a form that is suitable for this purpose but it also provides a high level of flexibility regarding the fields you want to add to your form. There is an email notification system to inform you about each new update. This is really effective in keeping updated with the ongoings with the job applications. The best part is that a lot of the features are made available for free. Therefore, it compares really well with all of its competitors. Cons Graphing the content is just another difficult thing. Ther are only limited customizable options available to set how a notification should pop up. Review Source Response from Jotform October 31, 2024 Hi John, Thanks for your positive review. We're glad to hear that our platform and its features are helping you efficiently manage your job applications. We appreciate your feedback and are happy to be a part of your application process. Over the years, we've continuously enhanced our platform to bring you a better experience with new and improved features. Your feedback is incredibly valuable to us, and we would love to hear your thoughts on these updates and how they're impacting your experience. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. KD Kevin D. Responsabile Qualità Renewables & Environment Used the software for: Less than 6 months ### "Top" March 15, 2023 5.0 Stupenda Pros Tutto. È di facile utilizzo, sai subito come devi muoverti per creare form utilissimi. Ogni volta che provi ad usarlo scopri nuove funzionalità che ti permettono di facilitare il lavoro che stai svolgendo. Cons Unica cosa che non ho trovato è un campo con menu a tendina che consenta di inserire anche valori non presenti nella tendina e che funzioni offline. Ci sono integrazioni che permettono di svolgere questa funzione ma non funzionano offline. Review Source Response from Jotform March 23, 2023 Hello Kevin, Thanks for sharing your positive experience with our platform. We're glad to know that you quickly learn every feature. About the dropdown field that worked offline, we do not have this specifically but it is possible to make the entire forms offline using our mobile app. Here's a link that shows the guide: https://www.jotform.com/help/589-how-can-i-use-jotform-mobile-forms-without-internet-access/. If you need any other help, let us know using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. ND Naomi D. Author and Editor Writing and Editing Used the software for: 6-12 months ### "Jot Form has many uses for business" July 13, 2022 4.0 I appreciated being able to use the free version to see if it was what I wanted. Pros I like that a free version is offered before purchase Cons I didn't find it as easy to set up and customize forms as others. I wanted more options. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) Review Source Response from Jotform July 15, 2022 Hi Naomi, Thank you for the great review. You may use our advanced builder to fully customize your classic form. For more information, see https://www.jotform.com/help/935-how-to-access-advanced-designer/. You may also add your own custom CSS to the form. For more information, please check out this link: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. If you need further assistance with your form, you may contact us using our contact form at https://www.jotform.com/contact. VR Verified Reviewer CEO Food Production Used the software for: 1-2 years ### "Idéal pour presque tous types de formulaires" September 23, 2022 5.0 Pros me permet de créer des formulaires qui aident à engager et à soutenir mes anciens et nouveaux clients qui cherchent à obtenir plus d'informations ou à se renseigner sur les affaires. Dans l'ensemble, l'expérience a été formidable et j'ai hâte de continuer à utiliser cet excellent logiciel pour me démarquer de mes concurrents et créer une expérience client unique. Cons Il n'a pas beaucoup d'inconvénients, la caractéristique que je préfère le moins est que les fonctions ultimes sont débloquées avec un plan payant plus élevé, mais ce n'est pas si mal. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) Review Source Response from Jotform October 3, 2022 Hello, Thank you for your awesome review. We are happy to know that you have a great experience using our platform. For inquires, please contact us at https://www.jotform.com/contact. PB Patricia B. Owner of a solo spa (Aesthetician) Cosmetics Used the software for: Less than 6 months ### "Must for small businesses " August 22, 2023 5.0 As a solo-run business owner, really helps me keep my client's documents organized and easy to access. It's one less thin I have to worry about in my day to day. Pros I love that the forms are easy to edit and tailor to my business needs. Cons I wish there was a level between Free & Bronze for the truly small businesses that are still building their clientele. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Jotform Much easier to set up and adapt to my business's needs. Review Source Response from Jotform August 24, 2023 Hi Patricia, We are glad that our platform met your needs. The free plan has all the available features. You can upgrade and downgrade your service anytime. You can check our pricing page at this link:https://www.jotform.com/pricing/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. Joely R. COO Used the software for: 2+ years ### "We use Jot Form for our event site reservation form." April 6, 2018 5.0 Pros The templates are nice and it is very easy to personalize the forms. There are many widgets and integrations to use to make the form function for your purpose. Whenever we have had issues with our forms (maybe 3 times in the last 6 years I have used them), the customer service is very quick and receptive. Cons Every issue I have had with JotForms has stemmed from a user-end error. The software works perfectly well for our purpose. Review Source Response from Jotform November 5, 2024 Hi Joely, Thanks for leaving a positive review. We're delighted to hear you enjoy the form templates and customization options and that our widgets and integrations are meeting your needs. It's also great to know that our support team has been there when you needed them—reliable service is something we strive for. Thanks for being with us for six years. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. MM Michele M. Insegnante Primary/Secondary Education Used the software for: 2+ years ### "JotForm un aiuto per raccogliere i dati" February 17, 2023 4.0 Pros è di facile utilizzo, infatti presenta una veste grafica molto intuitiva e anche la programmazione del codice è molto facile e schematica , presenta una grande varietà di elementi che possono essere usati, oltre alle solite caselle di testo radio button e pulsanti , una cosa molto utile è sicuramente la possibilità di caricare anche video e file audio. Le informazioni che si acquisiscono dalla compilazione dei moduli creati possono essere archiviati in modo ordinato sia in locale che su servizi di cloud come google Drive, in più crea un file excel che permette di tenere tutto sotto controllo. Cons Rare volte il sito è offline e alcune risposte vanno perse. Review Source Response from Jotform February 20, 2023 Hello Michele, Thank you for your detailed review of our platform. We are glad you liked our form builder and integrations. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. NB Nick B. OPS Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best Easy to use drag and drop form creator" May 13, 2023 4.0 I've been using for several years now and its extremely easy to create a form and roll it out to the people who need to fill it out. Pros their biggest plus for me is their additional widgets. there are literally tons and tons of additional widgets to get anything done and implement on the forms.. rather than having to create it from scratch.. which would definitely be a pain. Cons can't really think of any. it's pretty packed with features.. especially their additional widgets. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Jotform offers additional functionality with it's widgets. Review Source Response from Jotform May 22, 2023 Hello Nick, We are glad you had a great experience using our platform. Thank you for the excellent rating. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. SR Samantha R. Marketing Coordinator Automotive Used the software for: 2+ years ### "I recommend Jotform" September 7, 2022 4.0 It's pleasant I would recommend it to other organizations. Pros We like that is very customizable and integrates with a lot of other software we use. Cons Downloading data from a form can be a bit difficult, especially an offline form. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Typeform](https://www.capterra.com/p/137289/Typeform/) Reason for choosing Jotform We use Hubspot since forms are already included in our plan. But I like more. Review Source Response from Jotform September 9, 2022 Hello Samantha, Thank you for the positive rating. We are glad you liked our form customizability and integration. It is possible to use custom CSS for our classic forms. For more information, you can check out this guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes/. Here is also a link: https://www.jotform.com/integrations/ to our available integrations. Please contact us at https://www.jotform.com/contact regarding the issue you have encountered downloading your data. We would gladly assist you. AH Adam H. Founder Marketing and Advertising Used the software for: 6-12 months ### "Great platform, but a little costly." April 2, 2023 5.0 was used at the beginning of our business venture and really helped propel us to where we are today. I would highly recommend it for other start-ups and small businesses! Pros made it easy to create beautiful custom forms, integrate with third-party apps, and collect electronic signatures when needed. Cons Although is compatible with other apps and software, the paid features are much like other form builders but are more costly. Review Source Response from Jotform April 6, 2023 Hello Adam, Thank you for the positive feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. AR Agathe R. Psychologue Hospital & Health Care Used the software for: 1-2 years ### "Superbe plateforme !" January 15, 2024 5.0 Globalement je suis satisfaite de ce logiciel qui me permet de réaliser facilement et rapidement des formulaires originaux et esthétiques pour favoriser des réponses de qualité de la part des clients. Pros Les aspects les plus appréciés de cette plateforme sont tout d'abord sa facilité d'utilisation. permet à ceux qui n'ont pas de compétences techniques approfondies de créer des formulaires personnalisés. D'autre part, elle offre une grande flexibilité en termes de conception et de fonctionnalités, ce qui permet de personnaliser les formulaires selon les besoins. Enfin, elle est accessible et peut être intégrée dans des sites web, des courriels etc, ce qui permet de rendre les formulaires très accessibles. Cons Les aspects les moins appréciés sont la dépendance à internet, la personnalisation limitée dans la version gratuite et les coûts associés lorsque nous voulons utiliser d'autres fonctionnalités avancées. Review Source Response from Jotform February 4, 2024 Hi Agathe, Thanks for the fantastic review! We put much effort into making our platform as user-friendly and enjoyable as possible. You can install the Mobile Forms app for offline submissions on your Android or iOS mobile device. To learn more, you can check out this link: https://www.jotform.com/products/mobile-forms/. You can also fully customize your classic form layout using custom CSS. Here is a guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. MK Mourine K. Marketing Cosmetics Used the software for: 1-2 years ### "Reen kym" September 23, 2023 4.0 Pros The reason i like it's user friendly and easy to navigate Cons Problem is surveys answering maybe not collect Review Source Response from Jotform October 7, 2023 Hi Mourine, Thanks for taking the time to leave us a positive review. We're happy that you like our platform. If you're having trouble with your survey forms, reach out to us from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AH Ali H. Listing Coordinator Real Estate Used the software for: 1-2 years ### "Data Collection Made Easy" May 22, 2022 5.0 Overall this helps collect feedback and information from clients and peers in a streamlined and organized way. You are able to customize the fields to what you need and send them out to be filled out at their convenience. Pros Being able to send this out for surveys from clients to peers makes it a breeze to collect information. The forms are easily tailored to your needs. Cons The permissions on these forms get messed up at times and will not allow people to fill them out. It makes it difficult to go back and rearrange everything to allow them to be filled out. Review Source Response from Jotform May 25, 2022 Hi Ali, Thank you for the great review. It is good to know that you are able to send out surveys to your clients with ease using Jotform. Regarding the issue you're having with the form permission, you can set it to public. You can refer to this guide: https://www.jotform.com/help/1205-how-to-change-the-access-settings-of-a-form/ for more information. If the issue persists, you may contact us using our contact form at https://www.jotform.com/contact/ for assistance. VR Verified Reviewer Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Great tool for form building" March 15, 2019 4.0 is the primary tool for receiving requests. Creative, marketing and analytics project requests come in through their respective JotForms and are distributed as needed. Pros is incredibly easy to use. It features numerous options for questions and can support both long and short form building. The interface is very user-friendly and it takes minutes to get acclimated to form building. There is a lot of forgiveness on the back-end for those who like to build on the go or collaborate with colleagues. The pricing structure is nice for those looking to build one form or multiple. Cons While this is a small item, the look-and-feel customization isn't as robust as the question options. This hasn't been an issue for our team as we use these internally but for those who want a good variety of templates and designs may be slightly disappointed in the options. Review Source Response from Jotform August 6, 2024 Hi, Thanks for your positive review. We're delighted to hear that you find our platform easy to use and appreciate the flexibility and collaborative features. It's great to know our pricing structure meets your needs. Your feedback is much appreciated. If you have any questions or suggestions, feel free to let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.