# Page 67 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 67 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 67 - Reviews of Jotform ## Showing most helpful reviews Showing 1651-1675 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB James B. executive director Civic & Social Organization Used the software for: 6-12 months ### "contract management software for directors and managers " August 19, 2023 5.0 using the application has simplified work no need of physical meeting for document signing Pros i use the application to design contracts for staff and services providers and I share them with them for signing i like the application since its allows signing online and it has a good interface Cons The only challenge with jotform is the ability to allow editing work upon submission this need to upgraded Review Source Response from Jotform August 22, 2023 Hi James, Thanks for the excellent review. We are glad that you like our platform. It is possible to let your form responders edit their submission data. For more information, you can check this guide: https://www.jotform.com/help/40-how-to-let-users-update-their-form-submissions-at-a-later-date/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. mfB ma fatima B. Recruitment Sr Consultant Human Resources Used the software for: 6-12 months ### "Recruitment Consultant review" January 10, 2023 5.0 Pros This was very helpful in collating documents of many candidates, we were give a link from jotform and we just sent it to the people that will send their documents, then once we need the files, we dont need to go through each email, we can find everything in jotform Cons its easy to use and i dont think there is any disadvantage usng this. straightforward software Review Source Response from Jotform January 15, 2023 Hello Ma Fatima, We really appreciate your positive review. We are glad Jotform really helps. If you have any questions or concerns, let us know through our support contact form at https://www.jotform.com/contact/. Mauro L. MauroSoft Marketing and Advertising Used the software for: 6-12 months ### "Il Migliore" February 4, 2021 5.0 Come dicevo un esperienza straordinaria, in pratica abbiamo davanti il miglior costruttore di moduli. Pros Utilizzo da sempre piattaforme per la creazione di siti web e quello che sempre mi mancava era la possibilità di creare dei moduli così come posso fare adesso con JotForm. Cons Un pacchetto molto utile e se pensiamo alle integrazioni possibili è davvero straordinario, mi piacerebbe ci fosse un supporto in italiano più presente. Review Source Response from Jotform February 11, 2021 We are happy to know your satisfaction using JotForm and glad it meets your needs. We actually offer multi-lingual support including your language. Just contact us in your language through our support contact form here https://www.jotform.com/contact/ and someone from the support team in your language would get back to you. Have a good one! Craige H. Owner Management Consulting Used the software for: 6-12 months ### "All in one form builder" January 14, 2023 4.0 solid application that does what you'd expect in a foor mhuilder Pros ability to build forms on choice without needing a website Cons upgrade pricing can be steem especiially when adding muliple pcs Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Jotform less reqired tp deploy and easier to make changes Review Source Response from Jotform January 18, 2023 Hello Craige, Thank you so much for taking the time to leave us a positive rating. We are grateful for your review. If you have any questions or concerns, let us know through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. WH Whitney H. Student E-Learning Used the software for: 2+ years ### "JotForm Review" July 16, 2019 5.0 Pros I used this in school to keep track of my community service hours. It was very easy to fill out and submit. I like that it also sends a copy of your report to your email so that you can save it for future reference. Overall, I like jot form, it makes submitting things very simple and it is easy to set who the form responses will be sent to. Cons The only problem I have with this program is that uploading images into the document for submission is not always smooth. It will sometimes give an error message that the image to too large, but other times it will work just fine. Aside from this issue, I think jot form is great and I would recommend it to others. Review Source Response from Jotform July 28, 2024 Hi Whitney, Thanks for your positive review. We're thrilled to hear that our platform has made it easy for you to track and submit your community service hours. We're glad you find the email notification feature useful. Regarding the issue with file upload, please ensure that you set a larger file size limit in your file upload field, so larger images can be uploaded smoothly. Here's a guide for that: https://www.jotform.com/help/33-changing-the-file-upload-size-limit/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. pL peppe L. developer web Telecommunications Used the software for: 1-2 years ### "EXCEPTION product" October 16, 2023 4.0 Pros the software is very easy to use to manage your appointments quickly and easily Cons the graphics should be improved to be more elegant Review Source Response from Jotform October 18, 2023 Hi peppe, We're always looking for ways to improve our product. Thanks for the excellent rating and feedback. You can use custom CSS to the classic form layout to adjust how it look. You can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/ for more information. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. TS Tisha S. Business Owner Cosmetics Used the software for: 6-12 months ### "Make business easier & bring value + organization to your business ! " October 5, 2021 5.0 Nice service to offer customers & make business run easier ! Pros ease of it& the personalization of making your forms ! Cons Price is a bit high & I don’t like that customers can’t just fill out form & that you have to approve their submission ! Review Source Response from Jotform October 23, 2024 Hi Tisha, Thanks for your positive review. If you have configured an Approval Flow in your form, depending on your Approval configuration, the submissions will require your approval when you receive them. You can delete the Approval Flow if you want to receive submissions without approval needed. Guide: https://www.jotform.com/help/1468-what-is-jotform-approvals/. Make sure to contact us in our Support System through our Support Contact Form at https://www.jotform.com/contact/ if you have questions. We'll be happy to help. UPDATE: We’re excited to share some great news! Our product, Jotform Approvals, has evolved to Jotform Workflows, packed with powerful new features. You can now request payments directly using the new Payment element, integrate with third party tools, add conditional integrations, create and assign tasks, and more. Check out this link to find out more: https://www.jotform.com/products/workflows/. We can’t wait for you to try it out! DS Danielly S. Fotógrafa Photography Used the software for: I used a free trial ### "Avaliação de um fotógrafa." January 28, 2023 5.0 Gostei muito.O aplicativo é de fácil utilização, cumpre exatamente o que promete.Fácil compartilhamento. Pros A possibilidade de personalizar todas as abas dos formulários. Já ter modelos prontos para facilitar o trabalho.Contar com uma vasta opção de designer dentro do software.Encaminhamento via link, que não precisa de baixar aplicativo para ser respondido. Cons Em alguns momentos o aplicativo fica lento. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Otmizou minha experiência e facilitou meu trabalho. Review Source Response from Jotform July 23, 2023 Hi Danielly, Thanks for taking the time to leave us a positive review. We highly appreciate it. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MN Mariana N. Cake design Food Production Used the software for: I used a free trial ### "Review over jotform for cake design" February 19, 2024 5.0 Pros It's practical and easy to work with. i like to use it for my clients to chose what kind of cake they want and it gives me all the info I need to set a price. Cons For two or three times that my clients told they cant enter the form. Upload limited space.. Review Source Response from Jotform February 22, 2024 Hi Mariana, Thanks for your positive feedback! We're thrilled to hear that our platform has made it easier for you to manage your cake orders and streamline your pricing process for clients. Regarding the issue that your clients have experienced, if you're referring about the maximum file size limit for the File Upload field, you can find detailed instructions on adjusting it in our guide here: https://www.jotform.com/help/33-changing-the-file-upload-size-limit/. It's important to be aware that each plan comes with a specific Upload Space limit. For instance, with our Starter (free) plan, the Upload Space limit is 100MB. If you require more space, we encourage you to explore our upgraded plans on the Pricing page http://www.jotform.com/pricing/, where you can have higher Upload Space limits. If you have any questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SS Sandro S. IT Consultant Hospitality Used the software for: 6-12 months ### "No more paper! try jotform" April 25, 2023 5.0 Pros JotForm is an excellent online form building software that has made a huge difference in the way we handle our client intake process at our spa. We have been using JotForm for a few months now and it has completely eliminated the need for paper documents. Now our clients can easily fill out and sign forms online, making the check-in process much more convenient for both our clients and staff. Cons none so far. maybe pricing could be better? Review Source Response from Jotform April 26, 2023 Hello Sandro, Thank you for the positive feedback. We are glad that our platform helped with your transition to paperless. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. Cameron D. Craft and Specialty Beer Sales Consultant Food & Beverages Used the software for: 1-2 years ### "JotForm makes life so much simpler" November 2, 2017 5.0 Pros JotForm makes everything so much simpler. A task for work that use to take 10-15 minutes now takes our employees less than 5 minutes. JotForm is VERY user friendly and makes everyday business much more bearable. Review Source Response from Jotform November 17, 2024 Hi Cameron, Thanks for your positive review. We're delighted to hear that our platform has streamlined your workflow and made tasks quicker and easier for your team. Making your day-to-day business more manageable is exactly what we aim for. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. Casey P. HR Generalist Medical Practice Used the software for: 6-12 months ### "We love Jotform" November 17, 2023 5.0 I love Jotform. I use it to collect RSVPs, exit interviews, voting contests, etc Pros I love that I can export submissions via Excel. Cons Submissions are limited and I cannot justify paying $40/month for what we use it for. Review Source Response from Jotform November 24, 2023 Hi Casey, We are glad you like our export feature. Thanks for the feedback. we appreciate it. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. VR Verified Reviewer Operations Analyst Mining & Metals Used the software for: 1-2 years ### "Simple, Adaptable, Efficient" December 12, 2018 5.0 Jotform is incredibly useful if you need a simple and cost effective way to collect data. Pros Simple online form system. Customization is easy for anyone. Integrations create limitless applications of this software. Cons Integration with Google sheets breaks occasionally. Review Source Response from Jotform October 24, 2024 Hi, Thanks for your positive review. We're happy to hear you find our platform simple and easy to customize forms. It's great that the integrations are helping you unlock limitless possibilities. If you still have issues with Google Sheets, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. TM Timothy M. Owner Graphic Design Used the software for: 2+ years ### "Good product, but price increases out of control" November 4, 2022 3.0 Pros Jotform is the easiest online form builder, bar none. It is remarkably easy to use. Cons The prices keep increasing at massive rates. The software is no longer affordable for small-level users. Review Source Response from Jotform November 11, 2022 Hello Timothy, Thank you for the feedback. We believe that, because of the features and services we offer, our pricing is competitive with that of our rivals. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. RG Ross G. Assistive Technology Trainer Education Management Used the software for: Less than 6 months ### "Jotform Review" June 12, 2024 5.0 Pros The customisation of Jotform and the capabilities. The automation of forms and ease of filling them in for invoicing Cons The only potential thing I don’t like is the cost, I would like it to be cheaper. However, it is perfect for what we need to do Review Source Response from Jotform June 14, 2024 Hi Ross, Thanks for your positive review. We're glad to hear that you appreciate the customization options and capabilities Jotform offers. Our goal is to provide a seamless experience, and it's great to know that the automation and ease of filling forms are meeting your needs. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ST Stephanie T. Chief Marketing Officer Staffing and Recruiting Used the software for: 6-12 months ### "Great, inexpensive option for forms and surveys" June 3, 2024 5.0 Overall, I really love this software for building forms and surveys. It's incredibly easy to do and the features that are available for free are excellent. Pros This is a really quick, easy way to build a form. Being able to easily and quickly put together a survey and easily be able to edit it, is important. Cons Sometimes the alerts that someone had filled out the survey didn't come through right away. I also wish there was an easier way to integrate it with the CRM software we use. Review Source Response from Jotform June 17, 2024 Hi Stephanie, Thanks for the excellent rating and review. We're glad to hear that you're finding our platform convenient and user-friendly. Email notifications and autoresponders are sent almost in an instant. If you're experiencing delays, you can reach out to us so we can investigate the issue and help you get it resolved. If you're not happy with our email sending facility, you can also use your own SMTP server to send emails. Check out this link on how to set up SMTP: https://www.jotform.com/help/244-how-to-setup-smtp-for-a-form/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. AAC Audie Art C. Senior Process Executive Information Technology and Services Used the software for: 2+ years ### " Jotform's Effeciency " March 30, 2023 5.0 Overall, I'm very satisfied with this software. Make our life easier. Pros I have been using using for surveys and form automation and i'm quite satisfied by it. You can now make survey's that look professional just like google form and microsoft form but at a free cost. I'm also feel at at ease when im using this because it's safe and secure. Cons Their is nothing i do not like about Jotform for now. I'd just suggest that they keep on improving to keep the users satisfied and keep up with the changes. Review Source Response from Jotform April 2, 2023 Hello Audie, Thanks for sharing your positive experience with Jotform! It's great to hear that you find the platform efficient for your survey and form automation needs. Knowing that you feel safe and secure while using Jotform is definitely reassuring. We are committed to continuously improving our platform to keep up with changes and provide an even better experience for our users. Reach out to us through our support contact form at https://www.jotform.com/contact/ if you have any questions. We'll be happy to help. EBG Emilio Biagio G. Insegnante Higher Education Used the software for: 1-2 years ### "Ottimo programma " January 9, 2023 5.0 Pros Personalizzazione del software e classificazione semplice dei dati ricevuti Cons Darei la possibilità di personalizzare di più la schermata iniziale Review Source Response from Jotform January 12, 2023 Hello Emilio, Thank you for the positive review. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. NS Nuria S. Gestora de cuentas SEM/PPC Marketing and Advertising Used the software for: Less than 6 months ### "Software intuitivo y muy fácil de utilizar" May 20, 2023 5.0 La recomendaría sin ninguna duda Pros Cumple con todas las funcionalidades que promete de una forma muy fácil e intuitiva Cons Quizás completaría algo más los informes y datos que te proporciona la plataforma en cuanto a resultados Review Source Response from Jotform May 22, 2023 Hello Nuria, Thank you for sharing your positive rating. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. AM Antonio M. owner Research Used the software for: Less than 6 months ### "Reservations Department" January 25, 2024 5.0 sometimes I get some issues but all good Pros Really easy to do it, my clients feels safe to use it!. Review Source Response from Jotform January 31, 2024 Hi Antonio, Thanks for the excellent rating. If you encounter any issues with your form, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. JACK G. President Marketing and Advertising Used the software for: 2+ years ### "Great Form Builder No Coding Needed" August 10, 2019 4.0 It gave me an easy way to capture leads as well as gave me an efficient way to submit orders. Pros It was easy to use and integrates with damn near everything. Cons If you stop using premium, they delete what deem necessary. for example free accounts can only have so many forms an so many form submissions. Review Source Response from Jotform July 26, 2024 Hi Jack, Thanks for your positive review. We're thrilled to hear that you find our platform easy to use and versatile in its integrations. Regarding the transition of plans, we'd like to clarify that we don't delete any of your forms after your account downgrades to a lower plan. They remain intact, but you can't create more forms if you've reached your limit. Reach out to us if you have any other questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. LC Leah C. HR/Marketing Manager Accounting Used the software for: 1-2 years ### "A great addition to any website for ease of contact/applications" January 13, 2023 5.0 We have been using it for a little over a year and it has made the application process for online job postings a lot easier as they can now come to me directly instead of through our informational contact address. When clients/potential clients need to reach out on our website, the customizable contact form ensures we get all the information we need including drop downs and preferences! Pros Jotform solved a problem for us; when integrated into our website design, it allowed for online contact to be sent directly to the applicable person, including online job posting applications. Cons Nil - nothing to complain about with this software so far! Review Source Response from Jotform January 17, 2023 Hello Leah, Thank you for the excellent rating and positive feedback. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. Hervé K. Gestion clientèle Media Production Used the software for: Less than 6 months ### "Outil de création de formulaire" October 6, 2023 4.0 Pros Création facile de formulaire, gestion de questionnaire, sécurité Cons C'est un logiciel qui prend un peu de temps lors de démarrage Review Source Response from Jotform October 12, 2023 Hi Hervé, We sincerely appreciate your kind review. In regards to the initial loading time, while it may require a few seconds to load for accounts with numerous forms, it generally performs faster for all other accounts. Your feedback is valuable to us, and we're continuously working to improve our service. If you're experiencing slowness in the app, let us know through from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Social media strategist Marketing and Advertising Used the software for: 6-12 months ### "Best forms to ask your clients" August 17, 2022 5.0 It has been great. We use it a tool to measure how satisfied our clients are and it is very easy for them to fill it Pros I really enjoy how fast I can create a form to ask for reviews from my customers. In less than a minute I create a form to give them the link and fill it Cons I enjoy everything. I don’t have complaints of this product. i believe we receive a high quality product for what we pay Review Source Response from Jotform August 19, 2022 Hello, We sincerely appreciate you taking the time to share with us your experience using our platform. If you need assistance, please contact us at https://www.jotform.com/contact and we will gladly assist you. VR Verified Reviewer Founder, Managing Director Marketing and Advertising Used the software for: 1-2 years ### "Not pretty, but works great" December 24, 2018 3.0 Pros It works well and has all of the features we were looking for. Like the ability to email pdfs​ with the form results. Cons It's looks a little web 2.0. Could use some interface updates. Review Source Response from Jotform August 15, 2024 Hi, Thanks for your nice review. We're glad to hear that our platform has all the features you need, especially the ability to email PDFs with form results. We appreciate your feedback, and we're happy that it's working well for you. If you have any questions or if you need help with your forms, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.