# Page 73 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 73 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 73 - Reviews of Jotform ## Showing most helpful reviews Showing 1801-1825 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kim D. Marketing Automation Manager Marketing and Advertising Used the software for: 1-2 years ### "JotForm makes form creation easy!" February 22, 2019 5.0 With , we've been able to create lead gen forms and surveys for our different business units. The premade templates also come in handy! Pros The ease of use is really the best part, it's so simple to use and allows us to build our forms quickly and easily. Cons It lacks some of the bells and whistles when you want to really "jazz up" a form, but generally there's no need for all of that. Review Source Response from Jotform August 10, 2024 Hi Kim, Thanks for your positive review. We're delighted to hear that our platform's ease of use is making form creation quick and simple for you. We have many options to customize your form style, you can use the Advanced Designer to customize your form design from scratch or use our premade form themes. Check out this page to find out more: https://www.jotform.com/features/form-styling/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. NiN N i N. Content writer Writing and Editing Used the software for: 6-12 months ### "Positive review" October 18, 2022 4.0 It's good. Pros I like its mobile signature feature the most. Cons All its features are pretty much my favorite. Review Source Response from Jotform October 20, 2022 Hello N i, Thank you for your positive feedback. We are glad that you have enjoyed using our signature feature. For suggestions, please contact us at https://www.jotform.com/contact. John Xianhe Y. Snowboard Instructor Sports Used the software for: 1-2 years ### "Collects survey responses" November 6, 2023 4.0 Pros It does what it's made to do, record survey responses. Cons Checking what you responded on the survey is cumbersome. Review Source Response from Jotform November 11, 2023 Hi John, Thanks for the excellent rating. We are glad that our platform fits your needs. You can check your form data through the table or inbox submission https://www.jotform.com/features/form-submissions/. It is also possible to view the data as a report. For more information, you can check this link: https://www.jotform.com/products/report-builder/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer founder Marketing and Advertising Used the software for: 2+ years ### "my goto form app" June 27, 2022 4.0 Pros does everything you can want including drop in JS code Cons wish they had digital signature for pages app and a lower dev only tier where we can do form and they just do capturing data Review Source Response from Jotform July 7, 2022 Hello there! Thank you so much for your positive review. With regards to your concern, we have a Signature element that you can add in your form. We also have signature widgets that integrate with DocuSign and Adobe Sign. You can find them in the Widgets tab. Here's a guide on how to add a signature to your from https://www.jotform.com/help/433-how-to-add-an-e-signature-to-your-form/. If you're also looking for a different tier plan, we're afraid we do not have one aside from what we have on our pricing page here http://www.jotform.com/pricing/. If you have any other questions or concerns, feel free to contact us on our Support System via our Support Contact Form here https://www.jotform.com/contact/ so we can help. mR mackenzie R. Owner Cosmetics Used the software for: Less than 6 months ### "Love the switch!" February 23, 2023 5.0 I enjoy my switch, I used to pay $10 a month for another company and really hadn’t looked into other options until recently! Pros I love that it was fully customizable with the help of all their prompts to choose from. Made sure I really covered all my bases! Cons Finding my link to assign to a new client, wish there was a share button from the main page. Less clicks before sharing!! Reason for choosing Jotform My trainer in the PMU industry uses you guys! Switched from [PMU Sign](https://www.capterra.com/p/194761/PMU-Sign/) Cost Review Source Response from Jotform February 24, 2023 Hello mackenzie, We really appreciate you taking the time to leave us a positive review. It means a lot to us. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. FZ Francesco Z. director Non-Profit Organization Management Used the software for: 2+ years ### "I love Jotform!" March 23, 2022 5.0 I use since 2015 and I love it... it's easy, good looking, and fast! I can't work without :) Pros I love the way cuts my working hours Cons it's super easy and you can edit in short time according to your needs! Reason for choosing Jotform I've found it online Review Source Response from Jotform March 24, 2022 Thank you for sharing your experience with us, Francesco. We're so glad to hear that our app was easy and intuitive for you. We've been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that's what happened for you! BTY Berfin Tanya Y. Manager Computer Software Used the software for: 2+ years ### "Useful program " November 21, 2023 5.0 Pros I used this program for surveys. It is useful and easy manageble Cons I have no bad comments about this program Review Source Response from Jotform November 28, 2023 Hi Berfin, Thanks for the positive review. We are glad you had a great experience using our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. SS Sarah S. Dir. of Alumni Relations and Programming Non-Profit Organization Management Used the software for: 2+ years ### "Jotform Excels" February 12, 2019 5.0 Pros is very easy to use and has many capabilities which makes it my go to for online forms. The widgets and integrations sets Jotform apart from many other forms. The email notification and autoresponders are great and save a lot of time. Cons There are not really any cons that stand out to me for . Review Source Response from Jotform August 10, 2024 Hi Sarah, Thanks for your positive review. We're thrilled to hear that our platform has become your go-to for online forms. It's great to know that our widgets, integrations, and email features have made your experience smooth and efficient. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. GS Geeta S. webmaster Primary/Secondary Education Used the software for: 2+ years ### "Love the conditional logic!" January 25, 2021 5.0 Pros Conditional logic - love being able to make our own rules for various situations. Cons Some of the widgets don't work like we need them to and we have to find work-arounds. Reason for choosing Jotform Easier to use and has conditionals logic Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Needed conditional logic. Review Source Response from Jotform February 3, 2021 Thanks for your nice review. If you have issues with widgets, please contact us through our support contact form here https://www.jotform.com/contact/ so we can work on a solution for your needs. Thanks! KS Karly S. Director E-Learning Used the software for: 1-2 years ### "Organizing Information" March 13, 2024 5.0 Pros Jotforms is super easy to have families fill out to keep the information that you need such as addresses, phone numbers, emails, etc. all in on spot. It is linked to my slack account so I get notifications immediately once a family fills it out. It is also relatively easy for families to use to fill things out Cons Sometimes it can take some time for the Jotforms to link with my slack, but not long enough that it is a problem. Review Source Response from Jotform March 16, 2024 Hi Karly, Thanks for your awesome feedback. We're delighted to hear that our platform has streamlined your family information gathering process. It's great to know that your users have no trouble filling out the form. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SF Shanel F. HR Real Estate Used the software for: 2+ years ### "Jotform for ALL" August 18, 2023 5.0 Wonderful experience. I love being able to create a customized form within minutes and send to my staff and receive an immediate response. Pros Easy to use. Easy to use on the go. I like the tracking features. Cons I have not experienced any cons to date. Review Source Response from Jotform August 24, 2023 Hi Shanel, Thanks for the excellent rating. We are glad you had a great experience using our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. VW Vanessa W. Manager Human Resources Used the software for: 1-2 years ### "Not the best " September 10, 2022 5.0 Pros Don't like a lot about it It's ok for a free option Cons Needs more free options. Needs more template formats Review Source Response from Jotform September 25, 2022 Hello Vanessa, Thank you so much for your feedback and we are sorry we didn't meet your expectation. We believe our free plan is enough for basic usage. If you're looking to increase your free limits, we offer simple tasks and referrals that would increase your free limits for a lifetime, check this out https://www.jotform.com/myaccount/increase-limits. You need to be logged in to your Jotform account to access this page. With regards to the form template, if you can't find one from our Form Templates page here http://www.jotform.com/form-templates/, please contact us via our support contact form at https://www.jotform.com/contact/ and describe the template you want so we can assist you. We'll look forward to your message. Julien D. IT Support Religious Institutions Used the software for: 1-2 years ### "Amazing software, amazing support" March 13, 2020 5.0 I got impressed by the support: very efficient, swift answers, kind people. Pros Forms were easy to setup (WYSIWYG), the integrations were also very easy to setup (I did it with Google Drive). It then generates a PDF containing all the details of the form and also append the document uploaded with the form, all into a single file. Cons No real drawback of using this software. But it would be good to get an e-mail 1 week before the renewal of the contract. Reason for choosing Jotform Better user experience, no ads, no limitation. Review Source Response from Jotform September 20, 2020 Thank you for your positive feedback about our app and to the support team. It is our pleasure to be of service to you. I believe our payment processor,Stripe sends a reminder through email before the renewal but I'll raise this to our team for further confirmation. Best Regards! Deniz A. Co-Founder Marketing and Advertising Used the software for: 2+ years ### "Create beautiful and useful forms" May 27, 2019 5.0 Pros is so easy to use. It allows you to create amazing forms by dragging and dropping. It also has amazing customer support available. Cons Not really anything I don't like. There have been times where my changes haven't saved but this is rare! Review Source Response from Jotform July 28, 2024 Hi Deniz, Thanks for your positive review. We're glad to hear that you find our platform easy to use and have enjoyed how easy it is to build your forms. Our team is dedicated to providing excellent customer support, and your feedback means a lot to us. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. TD Tenzin D. health Information management specialist Hospital & Health Care Used the software for: 1-2 years ### "Perfect for our small side project " February 19, 2023 4.0 Pros Jot form was the perfect tool for our department's T-shirt sale. Employees were able to put in their order using our customized form and everything flowed seamlessly. No more keeping unorganized list and losing orders in the process. Cons The free version only allows up to 5 forms. The product will be more far reaching if we can access more forms with the free plan. Review Source Response from Jotform February 22, 2023 Hello Tenzin, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. PM Pablo M. Comercial Information Technology and Services Used the software for: 6-12 months ### "Jotform Review" March 3, 2023 5.0 Pros A great tool to optimize, create and automate your forms. Cons No problem using the solution, I highly recommend it! Review Source Response from Jotform March 9, 2023 Hello Pablo, We're grateful for your review. Thanks for using Jotform! JS Jenna S. Videographer Media Production Used the software for: 1-2 years ### "More features than you could probably ever use" October 30, 2018 4.0 Pros So many features that you can build practically any kind of form your business needs. New PDF builder is really amazing addition to the tool. Cons Strange bugs throughout the platform that are hard to describe until you use it. Sometimes the whole site seems to freeze up in the middle of building a form with conditions. Review Source Response from Jotform October 27, 2024 Hi Jenna, Thanks for your positive review. We're thrilled to hear that our platform's versatility meets your business needs and that you're enjoying our features. We've made a lot of performance and feature improvements in our platform over the years, so you shouldn't have any problem settings up conditions or building your forms. We can't wait for you to give it another try and let us know how it goes. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. MJ Maisy J. Student Computer Networking Used the software for: 2+ years ### "Need somewhere to make a form? You have it here!" December 24, 2022 5.0 Nothing but hassle-free experience Pros Product is easy to use, easy to make a form.. for this review i have tried it out myself and i must say it was very easy to create an account and start making a form! there are templates to choose from if you don't want to sstart from scratch aswell! Cons as far as i can see, there's no way to have the branding and link address be your company's... which can make it less professional in sharing the forms Review Source Response from Jotform December 27, 2022 Hello Maisy, Thank you so much for taking the time to share your experience using our platform. It is possible to remove the link branding by upgrading to our Enterprise plan. For more information regarding Enterprise, you can follow this link: https://www.jotform.com/enterprise/white-label/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Associate Publicist Publishing Used the software for: 6-12 months ### "Great for sharing forms between departments" December 5, 2018 5.0 is a valuable tool to use in our team, and a very helpful means of communication for sharing information and updates efficiently and without hassle. Pros I like how expedites communication between the editorial department and art department. Through the easy-to-use Jotform system, we can convey what kind of product we're interested in, and communicate easily via the online form to ensure a finished product that everybody is happy with. Cons It was a little tricky to switch access over to a different user when somebody else joined the team, but Customer Service was very helpful and solved the problem quickly. Review Source Response from Jotform October 26, 2024 Hi, Thanks for leaving a positive review. We're happy to hear that our platform helps streamline the communication between your team. It's great to know it's helping you achieve a successful collaboration. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. ER Ella R. sales and appointments Telecommunications Used the software for: 6-12 months ### "Jotform is super easy to navigate and offers free plans as well as paid depending on needs" July 5, 2023 4.0 I use Jotforn in both my personal life and business, I use it to stay organized and in making lists and forms for all my content management needs. I enjoy the ease of navigation and I love that it is available in so many languages and has a free option. I was immediately impressed with how easy it is , no learning curve here. Pros is just super easy to navigate and i Love the drop and drag option and that you offer a free plan Cons It is slightly unorganized but the ease of use has made up for that Review Source Response from Jotform July 7, 2023 Hi Ella, Thanks for the positive review. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Editor Marketing and Advertising Used the software for: 2+ years ### "Easy to use software" September 1, 2019 4.0 was great for my business when I was started out but I preferred something with a more modern interface. Pros was really easy to use in the sense of creating multiple answers with multiple responses. Cons The interface is not very modern. Could use an upgrade. Review Source Response from Jotform July 25, 2024 Hi, Thanks for leaving us a positive review. We're thrilled to hear that you find our platform easy to use and that it helped with managing multiple answers and responses efficiently. We've made a lot of UI improvements since your feedback. We'd be glad if you could take a look and give us feedback. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SB Sandra B. CEO Education Management Used the software for: 1-2 years ### "Jotform - a brilliant way to create beautiful online forms." September 2, 2021 5.0 JofForm fortunately was the first online forn creating software that I tried - VERY simple, quick and easy to create professional looking forms. There are so many other functions that I am coming across after all this time and the updates always add something extra. Pros The widgets really help 'spice' up the overall look and functionality of the forms. Cons The are occasions where you have to be adept in css to alter some of the non standard functions. Reason for choosing Jotform n/a Review Source Response from Jotform September 12, 2021 Thank you for sharing your awesome experience with JotForm. We are happy that you're satisfied with the overall look and functionality of your forms. If we can be of further help with CSS, let us know via our support contact form here https://www.jotform.com/contact/ so we can help. Have a good one! VR Verified Reviewer CLO Consumer Services Used the software for: 6-12 months ### "DON'T PAY FOR THIS HORRILE SERVICE. l" August 15, 2022 1.0 TERRIBLE ENOUGH TO HAVE TO FILE A BBB COMPLAINT. THEIR FORMS NEVER WORKED, THEIR FORMS DO NOT GATHER REQUIRED FIELDS AND ALLOW 100% BLANK FORMS TO BE SUBMITTED WITH NO DATA. l Pros ZERO PROS OTHER THAN GETTING RID OF THE SERVICE. d Cons BAD RESPONSE TIME, BAD CUSTOMER SERVICE REPS WHO DON'T LISTEN TO ISSUES, THEY DISABLED AN ACTIVE FORM FOR AN EVENT COMING UP THIS WEEKEND. THEIR FORMS DON'T WORK WITH EASE. l Review Source Response from Jotform August 21, 2022 Hello there! Thank you for your feedback. We sincerely regret that your experience did not meet your expectations. We are certain that this was an isolated incident, and we will strive to do better in the future. If you would want us to look into your issue further, please contact us using our support contact form at https://www.jotform.com/contact/ with further details including the form link. We would love to make things right if you give us another chance. If you already have existing tickets, please let us know by updating your review here so we can check. Thank you! GI Givseppe I. Insurance Agent Insurance Used the software for: 6-12 months ### "Made it so simple to get customer details on my website." February 18, 2023 5.0 I was able to use to collect important info from potential clients and have them schedule calls with me via the calendar option on the form. Pros That is extremely easy to customize your form and add it to your website. Cons I don't believe there is something I dislike about the software. Review Source Response from Jotform February 21, 2023 Hello Givseppe, We are so grateful for your excellent review. Thanks for sharing your rating with us and the community. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. Ohad C. Product manager Financial Services Used the software for: 6-12 months ### "Great form generator tool" November 16, 2023 5.0 Pros Easy to use Value for money Integration with 3rd party apps Cons Ability to design and use css Ability to create complex template Review Source Response from Jotform November 23, 2023 Hi Ohad, Thanks for the positive review of our platform. It is possible to use custom CSS to disgn the classic form layout. For more information, you can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.