# Page 75 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 75 - Is Jotform the right Contract Management solution for you? Explore 2876 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2876)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 75 - Reviews of Jotform

## Showing most helpful reviews

Showing 1851-1875 of 2876 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chari C.  
Office Manager  
Facilities Services  
Used the software for: 2+ years

### "Easy to use"

March 13, 2019

5.0

Pros

They give you a chance to make your forms look pretty to you and your users. You can sent these out to your clients or have them follow a link. The software it simple to use and figure out. I feel like there wasn't a learning curve at all.

Cons

They say that these forms are hippa compliant, but if I were to use them for anything medical I don't see anything other than their word proving that.

Review Source

Response from Jotform

August 8, 2024

Hi Chari, Thanks for your positive review. We're glad to hear that you find our platform easy to use and that you enjoy the customization options for making your forms look great. It's fantastic to know that you can seamlessly share your forms with clients. We're here to ensure your experience remains smooth and intuitive. Regarding HIPAA compliance, you're right to confirm that Jotform is HIPAA-compliant. Check out this page to learn more: https://www.jotform.com/hipaa/. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Maxime D.  
Consultant  
Education Management  
Used the software for: I used a free trial

### "Superbe"

July 11, 2022

5.0

Pros

Très facile d'utilisation Bonne ergonomie du site

Cons

Peu de soumissions possibles Beaucoup de fonctionnalités qui ne sont pas expliquées

Review Source

Response from Jotform

July 20, 2022

Hi Maxime, Thank you for the great review. Depending on the plan you select, you can increase the number of submissions your account can hold. For more information, you may refer to this link:https://www.jotform.com/pricing/. If you have any questions, please contact us using our contact form at https://www.jotform.com/contact.

Vishal M.  
SEO Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Honest Review of Jotform"

June 7, 2022

4.0

I am using this tool for the past 1 year, so my overall experience is great. You can manage multiple forms here.

Pros

Best ever online tool for any kind of form creation like Survey Form, Payment Form, & Form for Project Management. Very easy to use and your recorded data will be secure there.

Cons

I personally did not get any bug or bad reason that I can share here. Overall features are great that come in .

Review Source

Response from Jotform

June 27, 2022

Hello Vishal, Thank you for sharing your seamless experience with Jotform in your review. Your compliments are greatly appreciated. Reach out to us via our support contact form here https://www.jotform.com/contact/ should you have any questions or concerns.

YL

Yolany L.  
Instructional Designer  
Higher Education  
Used the software for: 2+ years

### "Jotform in Higher Ed"

November 8, 2022

5.0

I had a good experience with Jotforms; easy to use and easy to get familiar with the only big issue was the widgets failing from time to time.

Pros

Ease of use for creating surveys and registration formsAbility to add widgetsAbility to collect documents within the form and easily manage themDrag-and-drop creation of documents was helpful

Cons

The widgets have issues, and we have had to delete them and insert them in various instances because they wouldn't sync and change as we needed.

Review Source

Response from Jotform

November 29, 2022

Hello Yolany, Thank you for your positive words towards our platform and for sharing your positive experience. If you still have issues with widgets, please contact us immediately using our support contact form at https://www.jotform.com/contact/ and provide us with more details so we can investigate and assist you better.

RM

Ron M.  
consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Built secure forms to be used in the field by nurses."

June 5, 2020

5.0

Was easy to create forms for patients that can be completed, signed, and then sent automatically to the central office.

Pros

Ease of use. Secure data collection. Allows custom pdfs to be generated and then sent automatically to the correct department.

Cons

There are rare instances when the pdf forms are not forwarded. They can always be found in the application inbox though.

Review Source

Response from Jotform

September 16, 2020

Security is one of our top priority and we are grateful for your recognition. If you still encounter problems with PDF Forms, please don't hesitate to contact us in our Support System through our contact form here https://www.jotform.com/contact/. Best Regards!

LT

Lora T.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "I am so thankful for Jotform. "

April 15, 2022

5.0

Loved . Easy, fun and got the job done

Pros

The ease of use and customizing every form was the best ever

Cons

I needed nothing more from what I used for. Had everything I needed to do contracts, Sign up sheets, tracking volunteers and so much more.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Needed more!

Review Source

Response from Jotform

April 19, 2022

Thank you for sharing your experience with us, Lora! We're so glad to hear that our app was easy and intuitive for you. Should you have any recommendations, please let us know using our contact form at https://www.jotform.com/contact.

MP

Maria P.  
Pellegrinaggi a Medjugorje  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Il miglior editor di form "

January 19, 2023

5.0

Eccezionale in tutto

Pros

Facilità d'uso e integrazione nel sito con vari form

Cons

Integrazione con il mio sito per le prenotazioni

Review Source

Response from Jotform

July 23, 2023

Hi Marie, Thanks for your wonderful review. We are glad you like our platform and that it is easy to use. Reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

ZA

Zoe A.  
President of the Board  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Exactly What We Needed"

November 20, 2023

5.0

Pros

It's so easy to use! The forms are super customizable and our \[sensitive content hidden\] can get one up in less than 20 minutes. We use for the signature as well, meaning we are able to use it for our membership application. I highly recommend this form to anyone who needs quick, easy and super customizable forms.

Cons

Nothing! This is the best form creator I have ever used.

Switched from

[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

It no longer fit what our needs were. We had to move to something better

Review Source

Response from Jotform

November 28, 2023

Hi Zoe, Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

MI

Michela I.  
Legala rappresentante  
Primary/Secondary Education  
Used the software for: 2+ years

### "Jotform"

December 6, 2022

5.0

Pros

Software utilissimo e di facile utilizzo per l'acquisizione elettronica, su sito internet, di dati per iscrizioni ai servizi proposti.

Cons

Non abbiamo riscontrato criticità nell'uso di

Review Source

Response from Jotform

December 13, 2022

Hello Michela, Thank you so much for the positive rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
General Manager  
Restaurants  
Used the software for: I used a free trial

### "Great Free Option for Form Building"

August 22, 2019

4.0

We loved the layout and use of ; a great outcome. This almost ended up being the form builder we used for the project because we liked the product a lot.

Pros

I appreciated that they have a great free option (a huge necessity for my non-profit!) I liked the appearance of the final form; a lot of the other builder tools created forms that looked dated and clunky.

Cons

Although there was a lot of customization available, the free plan did not allow for enough forms and views for our project. Obviously this could be solved by a monthly subscription, but we needed a free option.

Alternatives considered

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)

Review Source

Response from Jotform

July 25, 2024

Hi, Thanks for your positive review. We're thrilled to hear that our free option has been helpful for your non-profit and that you appreciate the modern design of our forms. Your satisfaction is our priority, and we're glad to have met your expectations. I also would like to share that you can earn more forms in your form count limits for free through referrals. Check out this link to get started: https://www.jotform.com/myaccount/increase-limits. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JL

Jenna L.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "easy to understand system "

May 21, 2024

5.0

Easy to use and consistent system. Trustworthy and straightforward company.

Pros

It’s ease of use and many features. Great for small businesses.

Cons

The cost is a bit high for the amount of entries allowed.

Review Source

Response from Jotform

November 9, 2025

Hi Jenna, Thanks for using Jotform. We're happy to know that it was easy for you to use our platform. We understand your concern about our pricing plans. Rest assured, our pricing reflects the value you receive, including increased number of forms, monthly submissions, upload spaces and other limits. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Fotógrafa  
Photography  
Used the software for: 6-12 months

### "Objetiva avaliação"

January 19, 2023

5.0

Acrescento à minha empresa métricas que só podem ser avaliadas com as pesquisas produzidas.

Pros

A praticidade em montar formulários importantes para gestão de follow up.

Cons

Desejaria num ambiente digital de criação ter mais possibilidades de cores nos marcadores.

Review Source

Response from Jotform

January 23, 2023

Thank you for the excellent rating and feedback. It is possible to customize a form using custom CSS. You can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/ for more information. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

sR

sagar R.  
Senior business analyst  
Banking  
Used the software for: 6-12 months

### "Product Review"

November 13, 2023

4.0

It is an amazing tool used for digital signature for daily use.

Pros

It is an easy way to use for digital signature

Cons

due to some unexpected error I am unable to use

Review Source

Response from Jotform

November 16, 2023

Hi Sagar, We are glad you like you form signature feature. We would like to know more about the issue you have encountered using our platform. You can contact us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

RL

Rachel L.  
Troop Leader  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great for Youth Organized activites"

September 5, 2023

5.0

IT has been a tremendous help in keep our documents organized and filled out by our parents for the girl scout activities we do. It has mad it really easy to see who has not submitted their forms in and if any info was left out.

Pros

All documents can become digital, with quick and easy access and the software creates an easy to download spreadsheet.

Cons

Not much for graphics available or free form editing.

Review Source

Response from Jotform

December 10, 2023

Hi Rachel, Thanks for your positive review! We're happy to hear that our app makes the transition to digital documents seamless for you, providing quick and easy access. The ability to generate downloadable spreadsheets for your submissions is a key feature, and we're thrilled it adds value to your experience. Reach out to us if you have questions from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

FW

Frances W.  
Holistic Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use and HIPAA compliant "

November 8, 2023

5.0

Pros

I love how I can gather confidential private health information through that is secure and HIPAA compliant. Depending on what settings you use, you can set it so that you must input a special code to see any form that is emailed to you.

Cons

I love everything about ! It even integrates to your website if you need it to.

Review Source

Response from Jotform

November 16, 2023

Hi Frances, Thanks for the excellent feedback and review. We are glad that our platform fits your needs. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

TJ

Tierra J.  
Office Deputy  
Law Enforcement  
Used the software for: Less than 6 months

### "Jotform has been a life saver"

January 3, 2024

5.0

Pros

I like how easy it is to create a form. Using has been a lifesaver with my new position and managing schedule for over 150 employees.

Cons

The ease of use. I like how the form allows me to track submissions and allows user to submit with ease.

Review Source

Response from Jotform

January 6, 2024

Hi Tierra, Thanks for the positive rating. We are happy to know that our platform fits your needs. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

AB

Angela B.  
Administrator  
Marketing and Advertising  
Used the software for: 2+ years

### "Work With Ease"

October 14, 2022

5.0

Pros

The thing that I love most about is it allows my team to get the necessary information from our customers to service them.

Cons

There's nothing that I don't like about . My company have been using them for years and will continue to grow with them.

Review Source

Response from Jotform

October 18, 2022

Hello Angela, Thanks for the positive feedback. We are glad you like our platform and its features. For suggestions or questions, please don't hesitate to contact us at https://www.jotform.com/contact.

AH

Al H.  
Infrastructure Analyst  
Computer Software  
Used the software for: 2+ years

### "Great tool for Forms"

November 10, 2022

5.0

Pros

We use this for new user hires, managers fill it up with new user details and send it to us in IT.

Cons

There's a limit in amount of forms but I think that's a tier level subscription limit.

Review Source

Response from Jotform

November 11, 2022

Hello Al, Thank you for the positive rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

TP

Tomislav P.  
CEO  
Insurance  
Used the software for: I used a free trial

### "JOTFORM review for Joker brokeri"

August 5, 2023

5.0

I have been struggling for a long time with finding a simple solution to enable clients to fill out and sign a document. And solved all my problems and requests in a few moments

Pros

digital filling of the documentautofilling today's datedigital signing of the documentsending signature emails to clientscreating a link for digital signingembedding in the html code of the page

Cons

I didn't have any complaints that you could mention about

Review Source

Response from Jotform

August 11, 2025

Hi Tomislav, Thanks for your positive review of our platform. We appreciate it. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

pN

priscilla N.  
life insurance agent  
Insurance  
Used the software for: 2+ years

### "remote document signing made easy "

April 6, 2023

5.0

Pros

with jot form am able to create document using the available templates and send it to clients to sign even without going to their places, it has a good user interface and super easy to use

Cons

the application does not allow form edition after submission, this need to be improved to allow form edition because some form may be sent with errors that need to edited

Review Source

Response from Jotform

April 11, 2023

Hello Priscilla, Thank you for sharing your positive experience using our platform. It is possible to edit submissions in the table/inbox submission. For more information, you can check this guide: https://www.jotform.com/help/325-how-to-edit-submissions-made-on-your-forms/. You can also let your form respondents edit their submission. Here is a guide: https://www.jotform.com/help/40-how-to-let-users-update-their-form-submissions-at-a-later-date/ you can check. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

GC

Graeme C.  
Growth Marketer  
Financial Services  
Used the software for: 1-2 years

### "Jotform made collecting feedback and surveys easier."

December 4, 2022

5.0

Overall, the software has been amazing, and I highly recommend it!

Pros

I've used a lot of different online form builders and I have to say that is the best. One of my biggest pet peeves with other platforms is that they are either clunky, hard to use, or just not intuitive. Jotform provides a seamless interface and makes collecting feedback and surveys enjoyable.

Cons

There are not a lot of cons that I've noticed but yeah, I would like to see more form design options for survey forms.

Review Source

Response from Jotform

December 6, 2022

Hello Graeme, Thank you for your kind words and an excellent rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

KN

Kyara N.  
Beauty therapist  
Consumer Services  
Used the software for: Less than 6 months

### "So glad I chose Jotform"

March 2, 2023

5.0

I only just started using but so far I have found everything I've needed. Building forms and adding a signature is extremely important for my business and has been really easy to put together.

Pros

The ease of building forms. There's many options available and it's very straight forward.

Cons

Not integrating directly with my scheduling system. However, I can copy and paste my link.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Jotform

I red many bad reviews and heard the amazing things about .

Review Source

Response from Jotform

March 9, 2023

Hello Kyara, Thanks for taking the time to leave us a positive review and for choosing our platform. We are beyond grateful for that. If you come across issues or if you have any questions, let us know through our support contact form at https://www.jotform.com/contact/. Our team will be more than happy to assist you.

Dawn M M.  
Entrepreneur  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Why I Changed To JotForm"

September 22, 2019

5.0

was extremely easy to use and I did not need any additional training, as simple drag and drop form builder with additional settings that were easy to navigate. Also the finished form looks extremely professional and shows the results with ease. Enjoyed my own experience so much, shared on facebook in one of our business groups and others are very keen to learn more due to ease of use. You dont have to be an IT expert to use JotForms - simple and effective tool - thank you

Pros

drag and drop builder - very easy to use advanced design feature - very easy to use additional settings - conditions (i.e. show questions based on answers) integrations to google sheets for easy tracking (loads of other options too) personalised thank you page QR code and several embedding options platform integration with ease results easy to read and can be downloaded as pdf clone previous forms with ease collaborate with others

Cons

unable to create question to rank suggestions kiosk mode - does not refresh without wifi or mobile connection (would be good to have option to use without internet connection and upload results later - but maybe I missed how to set this up!)

Review Source

Response from Jotform

July 18, 2024

Hi Dawn, Thanks for your positive review. We're thrilled to hear that you enjoyed using our platform and that you find its features such as the advanced designer easy to use. We're glad that you did enjoy some of the features such as the conditional logic, Google Sheets integration, customizable thank you page, and various embedding options. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

GN

Grey N.  
Counselor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "JotForm review "

September 16, 2022

4.0

Pros

It is user-friendly, customizable, and quick. Sending for electronic form completion and signature is very simple.

Cons

Definitely a problem that sometimes forms can be completed and sent for signature and show up blank on the other end.

Review Source

Response from Jotform

September 25, 2022

Hello Grey, Thank you so much for your positive rating and for your feedback. If you still encounter an issue with signature, please reach out to us via our support contact form at https://www.jotform.com/contact/ and provide more details about the issue including the form link. We would be happy to help you get it resolved.

FK

Fria K.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Best Software to Create quick and easy surveys"

December 5, 2022

5.0

makes it so much easier to create surveys and online forms. The distribution channels it offers is great help as well!

Pros

is very user-friendly and easy to use. The templates and simplicity of the software allows for working efficiently.

Cons

has been easy to use and I have no complains at the moment.

Reason for choosing Jotform

Relative ease of use and template options.

Review Source

Response from Jotform

December 7, 2022

Hello Fria, Thank you for the excellent rating. We are glad that you have enjoyed using our platform and services. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

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