# Page 78 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 78 - Is Jotform the right Contract Management solution for you? Explore 2876 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2876)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 78 - Reviews of Jotform

## Showing most helpful reviews

Showing 1926-1950 of 2876 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Social Worker  
Hospitality  
Used the software for: Less than 6 months

### "Easy to use with great functionality"

August 28, 2018

5.0

Pros

I love how easy to use and user friendly JotForm is. I am not someone who understands computer technology and coding. But I found JotForm extremely easy to use and I was able to make a professional looking form with it. Thanks to the registration form I was able to create, my company has been able to expand our services and make our programming more accessible. JotForm's forum is also a great source for quick and useful help and ideas for improving your forms!

Cons

I wish there was a multiselect calendar function/widget that would let you select multiple dates on a single calendar without hard locking those dates so no one else can select them. However, there are plenty of work arounds and great calendar and date selection features.

Review Source

Response from Jotform

October 31, 2024

Hi, Thanks for your positive review. We're thrilled to hear that our platform has made form-building easy and accessible for you, and that it's helping your company grow. Our team works hard to create a user-friendly experience, so it's so wonderful to know it's making a positive impact. We're also glad you're finding value in our Support Forum. Feel free to let us know if you have any questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MS

Mark S.  
Systems Manager  
Construction  
Used the software for: Less than 6 months

### "Excellent Product"

July 21, 2022

5.0

Pros

We have started using this platform to help with our Sharepoint Intranet. Its easy to use and simple for form submissions.

Cons

Some of the widgets are not great but happy with some of the other capabilities.

Alternatives considered

[FastField](https://www.capterra.com/p/138489/FastField/)

Review Source

Response from Jotform

July 25, 2022

Hello Mark, Thank you for the great review. We are glad you like the features of our platform. Please contact us using our contact form at https://www.jotform.com/contact/ if you have any feature requests, and we will gladly assist you.

Reda G.  
teaching assistant  
Education Management  
Used the software for: I used a free trial

### "best form builder than google form"

June 7, 2021

5.0

Pros

has many options to build all you want in your form

Cons

font not many, also i need to align box to right to use Arabic font

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Google does not have all this options in creat form

Review Source

Response from Jotform

July 19, 2021

Thanks for your perfect review. We are so grateful for that. FYI, we have a lot of built-in fonts in the form builder. Here's how to pick one for your form https://www.jotform.com/help/313-beautify-your-form-using-jotforms-built-in-fonts. To align all your form content to the right, you will have to inject custom CSS codes into your form. Please contact us in our support system through our contact form here https://www.jotform.com/contact/ so we can help you with CSS. Regards!

AH

Autumn H.  
Photographer  
Photography  
Used the software for: 2+ years

### "Photographer’s Friend"

December 4, 2019

4.0

It’s been a VERY useful tool, I couldn’t run my business successfully Or legally without Contracts and it gets the job done!

Pros

It helped me create a aesthetically pleasing contract and questionnaire to send to my clients, and helps me keep track of jobs coming up, who the family is, what the occasion is, etc.

Cons

When I print the submitted contracts it only prints text responses, not my whole contract. I wish it printed text, graphics, and images so I could have some tangible contracts on hand....

Review Source

Response from Jotform

July 7, 2024

Hi Autumn, Thanks for your positive review. We're thrilled to hear that the contract and questionnaire have helped you create aesthetically pleasing documents and stay organized with your clients. Keeping track of upcoming jobs, client details, and special occasions is crucial, and I'm glad my tools could assist you in that. Your feedback is greatly appreciated. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CD

Catherine D.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Easy process in the field "

October 31, 2022

5.0

This has made installs easier and with a click of the mouse you can tell when equipment has been installed and what model and serial number is on it.

Pros

This program makes life easy in the field. Everyone know when the job is complete and it allows me to track machine information.

Cons

Nothing really it works well. no complaints here.

Review Source

Response from Jotform

November 3, 2022

Hello Catherine, Thank you so much for your positive rating. If you have questions or concerns, please contact us through our support contact form at https://www.jotform.com/contact/.

LC

Lizelle C.  
Professional nurse  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Jotform review"

February 22, 2023

5.0

It helps me keep track of new clients

Pros

It is easy to use and can be used across many platforms

Cons

Cannot think of anything. It is ver iser friendly

Reason for choosing Jotform

Click up was too complicated

Review Source

Response from Jotform

February 23, 2023

Thank you for the excellent rating, Lizelle. It is possible to integrate your form with Click-up following this guide: https://www.jotform.com/help/how-to-integrate-with-clickup/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

hS

hassan S.  
managing director  
Food & Beverages  
Used the software for: 1-2 years

### "Business document signing made so easy for directors "

March 27, 2023

5.0

Pros

business documents signing has been so easy with jot form since you can create your documents using the provided templates and send for signing,its easy to use and install and has good user interface

Cons

its disturbs those little IT knowledge to append signature on the document sent to them and ends up consuming a lot of time

Review Source

Response from Jotform

March 30, 2023

Hello Hassan, Thank you for the excellent rating and feedback. We are glad that you had a great experience using our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Cheynel H.  
Customer Support Professional  
Telecommunications  
Used the software for: 2+ years

### "Simple form generator"

August 31, 2019

5.0

I have had a great experience with jot form and i will continue using it.

Pros

Very easy to use and has many different tools you can use for changing colors and fonts. I really love the fact that you can input other types of software such as DocuSign if you need a signature or you can implement your own signature from jot form.

Cons

I like everything about this software. any time someone fills out a form a record is kept on the database just in case you need it.

Review Source

Response from Jotform

July 25, 2024

Hi Cheynel, Thanks for your positive review. We're thrilled to hear that you find our platform easy to use and versatile. It's great to know you appreciate the variety of tools for customization, as well as the integration option with DocuSign and our very own Jotform Sign feature. We appreciate it. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Gestion de la clientèle  
Accounting  
Used the software for: 6-12 months

### "Création de formulaire "

July 17, 2023

5.0

Pros

Rapide et la gratuitéLa connexion sur différents comptes

Cons

La création de formulaire sans code de vérification ou de sécurité

Review Source

Response from Jotform

July 19, 2023

Thank you for the excellent rating and feedback. You need to create an account to create forms. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

TT

Tyson T.  
IT Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Great Features at a Value Price"

January 3, 2020

5.0

JotForm has helped us streamline our customer onboarding and continues to impress me with the options we have available to create professional forms and interactions with customers and employees.

Pros

JotForm is so flexible. It allows us to create a great customer experience for account opening and also gives us great form tools to use on the back end with our employees.

Cons

Free version only allows communication with one email address. I can't really complain though because I am getting a great tool at an even great price.

Review Source

Response from Jotform

September 22, 2020

Thanks for the compliments and for dropping a perfect rating. That's really appreciated. Upgrading to any of our paid plans will lift the email notifications limit. Regards!

cP

cristian P.  
imprenditore  
Financial Services  
Used the software for: Less than 6 months

### "solo a pagamento, il resto è inutile anzi dannoso"

March 29, 2024

1.0

Pros

semplicità di utilizzo peccato che non serva a nulla

Cons

dopo aver creato un modulo per raccolta dati finalizzata alle assunzioni e utilizzato un programma a pagamento per l'invio del modulo l'account è stato sospeso. Di fatto l'investimento è andato perso

Review Source

Response from Jotform

April 3, 2024

Hi Cristian, We're sorry you're having trouble with your account. Your account was already reactivated upon checking, so you're all good. You should be able to log in again. We request that you kindly consider updating your review based on your recent experience. If you have any other questions, feel free to let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

DS

Drew S.  
Project Coordinator  
Marketing and Advertising  
Used the software for: 2+ years

### "JotForm for Signatures"

May 27, 2021

4.0

For the most part, our experience with JotForm has been helpful, gathering signatures for completed jobs and having them automatically sync up to Google Drive for our reference back at the office.

Pros

We love that JotForm integrates with Trello, and allows our remote teams to capture signatures from the end user.

Cons

Some of the interface options seem almost too simplistic, but this is not really a major con with the software.

Review Source

Response from Jotform

June 5, 2021

We are happy to know that some of the JotForm features fit your needs. Thank you and have a good one!

MG

Meghan G.  
Executive Director  
Education Management  
Used the software for: I used a free trial

### "More advanced than Google forms"

June 6, 2024

4.0

Pros

I like the ability to customize surveys. This feature is critical in data management when sending to a larger pool of people.

Cons

I wish there were discounted to free subscriptions for non profit organizations.

Review Source

Response from Jotform

June 14, 2024

Hi Meghan, Thanks for your nice review. We're happy to hear that the ability to customize survey forms is proving valuable for your data management needs. Additionally, we offer a 50% discount on all plans for non-profit organizations. You can submit your application at this page: https://www.jotform.com/nonprofit/pricing/. If you have any questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Pedro L.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great tool with many integrations"

March 8, 2024

5.0

Pros

It's a great tool that can integrate with almost "everything" out there, really good

Cons

I would say that more options on a cheaper plan could be a good thing

Review Source

Response from Jotform

March 12, 2024

Hi Pedro, Thanks for the feedback and positive rating. Most of the features are available in the free plan, such as payment integrations, notification emails and widgets. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

LH

Lydia H.  
Graphic Designer  
Sporting Goods  
Used the software for: 2+ years

### "Excellent for smaller sites"

August 6, 2019

4.0

We used Jotform for several years and always found it was a useful site. It was particularly useful to me who was using where I wasn't experienced in form making. The forms they create always are clean. Eventually with the sites we made, the forms were just not generating enough submissions to keep a paid subscription and we moved back down to the free account.

Pros

• Ease of use in form creation • Ability to implement easily into different platforms (wordpress, muse, html, etc) & on different browser sizes • Value for a free account

Cons

• We had some difficulty in billing & moving from a paid account to a free one.

Review Source

Response from Jotform

July 26, 2024

Hi Lydia, Thanks for your positive review. We're glad to hear that you find our platform easy to use and versatile across various platforms and devices. We strive to offer great value, especially with our free account. Let us know if you have questions or if you experienced any difficulties in our platform through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MH

Monica H.  
owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Love this Software"

November 4, 2022

5.0

My overall experience has been a great. Great customer service, can integrate forms, and take payments.

Pros

Jotform recently added the feature to create your own app. And, I love it because I do not have to pay money to the Google and Apple stores just to have an an app for the patients at my private practice.

Cons

I have yet to find something I do not like.

Review Source

Response from Jotform

November 11, 2022

Hello Monica,  Thank you for taking the time to share this positive rating. We are glad you enjoyed using our Jotform apps. You can check this link: https://www.jotform.com/products/apps/ for more information. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Michael F D.  
Filmmaker/Storyteller/Artist  
  
Used the software for: 6-12 months

### "I use JotForm to process wholesale orders from clients - and it's perfect."

February 16, 2018

5.0

I have been using the platform for about six months. It has helped me grow my business and do so in an aesthetically pleasing way.

Pros

In the past I had been using another form-making service to process wholesale orders from clients on my website. The forms always looked unprofessional and scared away clients. JotForm has completely changed that - allowing me to easily make gorgeous forms and even keep track of replies via their mobile app.

Review Source

Response from Jotform

November 10, 2024

Hi Michael, Thanks for leaving a positive review. We're thrilled to hear that our platform has helped you create professional-looking forms and streamline your order processing. It's great to hear the mobile app is making it even easier to stay on top of replies. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

VR

Verified Reviewer  
Director of Academic Initiatives  
Higher Education  
Used the software for: 2+ years

### "Great tool for surveys or membership information collection"

December 3, 2019

5.0

I have to create surveys for numerous activities. I also create sign-up forms with various nuances in the forms. Jot form is a creative tool to collect this information.

Pros

JotForm is so easy to use. Survey set up is a breeze. With the numerous templates to choose, you won't have any trouble creating a survey or sign-up form that meets your needs.

Cons

I cannot think of any right now -- if you're having trouble, it may be because you are using the "free" version. The paid version unlocks many features that could solve some of your concerns.

Review Source

Response from Jotform

July 7, 2024

Hi, Thanks for your positive review. We're glad to hear that you find our platform easy to use. We strive to provide a wide range of form templates to ensure creating any kind of forms is seamless for everyone. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

DŠ

Dušana Š.  
Social media marketing  
E-Learning  
Used the software for: Less than 6 months

### "JotForm review"

April 12, 2023

5.0

Pros

It is very good that you can have 100 submitted forms on a free version compared to other form builders.

Cons

I don’t think that there is something I don’t like because everything works perfectly on JotForm.

Review Source

Response from Jotform

December 10, 2023

Hi Dušana, Thanks for your positive feedback! We're glad you appreciate the value of having 100 submissions per month on the free version. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

TG

Timothy G.  
Creative Arts Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Option for Form Building"

May 10, 2019

4.0

Pros

It's definitely one of the most user friendly forms out there. Free version is robust, but paid version is affordable, unlocking more great features. In a matter of minutes, create professional forms that can be integrated into emails and websites. You can accept payments as well.

Cons

Customer service isn't as good as competitors. Wufoo takes the cake on that front.

Review Source

Response from Jotform

July 31, 2024

Hi Timothy, Thanks for your positive review and for using Jotform. It's great to know that our paid version meets your needs at an affordable price. We're glad you're able to create professional forms quickly and easily, and that you appreciate the integration and the payment options. Your feedback is greatly appreciated. We understand that our customer service didn't meet your expectations. We'd love to understand more about the issues you faced and how we can improve. Feel free to let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SE

Steve E.  
Agent  
Accounting  
Used the software for: Less than 6 months

### "Looking for another form provider"

August 1, 2023

3.0

It worked great for two or three weeks. Then my website said "form deleted by owner" and my form no longer appeared in jotform.com. I chatted with customer support who said nothing was wrong with my jotform account, and suggested it may be a "backend" issue. I contacted my host, and they ran a site check on jotform.com. The sitecheck (sitecheck.com) showed a medium risk for jotform. Being the first time I tried sitecheck.com, I tried it on my website (low-risk) and a few others. Without saying I was hacked, I'm not going to risk another "form deleted by user."

Pros

Preset template that could be tweaked. Easy upload.

Cons

Learning curve, couldn't find a searchable index.

Review Source

Response from Jotform

August 6, 2023

Hi Steve, Thanks for your feedback. We appreciate it. We're sorry you're having difficulties with your forms. If this issue isn't yet resolved, we're going to do our best to help you with this. Please reach out to us through our Contact Us page at https://www.jotform.com/contact/ and share more details. We'll look into this further and help you until it's resolved.

AL

Anthony L.  
VP  
Construction  
Used the software for: Less than 6 months

### "Quick Survey Build"

October 28, 2021

5.0

I love Jotform and can't wait to try it on other tasks that I encounter daily.

Pros

I needed to build a quick survey to see where others stood on the Covid vaccine and Jotform handled this with ease. The customizable features worked really well. I can direct a participant to different sets of questions based on their response to a single other question. This really helps me maintain the integrity of my survey.

Cons

The survey response limits may be an issue, but when they do, the tool functionality makes a subscription worthwhile.

Review Source

Response from Jotform

November 26, 2021

Thank you so much for your nice review, Anthony. That's so much appreciated!

JN

Jaime N.  
Founder & Marketing Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "The best, most feature-rich online forms software that's easy to integrate with lots of other tools"

April 23, 2019

5.0

Pros

I've been using JotForm for over 3 years, and I absolutely love how easy their user interface is to use. They have basic/standard input fields, as well as hundreds of additional "add-on" fields that add lots of other basic or advanced functionality to the online forms. I use over 15+ forms for recruitment, sales, and marketing.

Cons

There's no phone support, but that's about it. I love JotForm

Review Source

Response from Jotform

August 3, 2024

Hi Jaime, Thanks for such a wonderful review. We're happy to hear that you find our platform intuitive and versatile, especially with the extensive range of input fields and widgets. Your feedback really means a lot and is really helpful for others considering our platform. We appreciate your continued support. Unfortunately, we do not provide phone support. If you have questions, feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Co-Founder  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "It did my job but can do more."

March 17, 2023

4.0

I wanted to use it for a quote form as it has a ready and professional look. It did my job, but it wasn't enough.

Pros

The ready-made theme library is pretty good, I can find most of the forms I'm looking for here. And I think, thanks to their themes, offers, forms create a more professional impression.The design and self-promotion (marketing) part is also very attractive. It saw my work.

Cons

I had difficulties in the collaboration part of the drawing tool, it was not easy to export. I expected more free tools to test but didn't.

Review Source

Response from Jotform

March 21, 2023

Hello there, Thanks for taking the time to share your experience with us. We're happy that you like the themes. If you're still experiencing difficulties with any of the features, let us know through our support contact form at https://www.jotform.com/contact/ and provide us more information so we can investigate and assist you further.

LG

Laurel G.  
Specialist  
Education Management  
Used the software for: 2+ years

### "So Great for Class Registrations!"

June 14, 2023

5.0

I've used JotForm in a couple of different capacities and it has coupled well with my WordPress site.

Pros

Very easy to use and setup. Users are able to select the class they are registering for, then we get notified of their registration and can move forward.

Cons

I don't really have any cons for JotForm, it's been very easy to use.

Review Source

Response from Jotform

June 15, 2023

Hello Laurel, Thank you for the excellent rating and sharing your experience using our platform. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

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