# Page 80 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 80 - Is Jotform the right Contract Management solution for you? Explore 2876 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2876)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 80 - Reviews of Jotform

## Showing most helpful reviews

Showing 1976-2000 of 2876 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder & managin Attorney  
Legal Services  
Used the software for: 1-2 years

### "It's Get The Job Done Every! Single! Time!"

July 29, 2022

5.0

Pros

It is s simple and easy to use. It's intuitive and customizable. You can use it to help you standardize and automate almost every part of your business systems. I LOVE it. This is one of the products that I have been using the longest and will continue to use.

Cons

I'm not a fan of how PDF's look when you are trying to create a document. Other than that everything is great. It works really well and always works. I've never had any issues with it.

Review Source

Response from Jotform

August 1, 2022

Hello there! Thank you for sharing your excellent experience with Jotform. It's fantastic to know that Jotform can help you get your work done. If you have any questions or comments regarding the PDF, please contact us using our support contact form at https://www.jotform.com/contact/ so that we can assist you.

BM

Bern M.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Honest Review of JotForm"

January 17, 2023

5.0

Overall I’ve had the best experience with ! I wish I had found it sooner. It has made certain areas of my business more convenient. I love the east form to add to my blog, Feedback form.

Pros

Love this App! There are literally hundreds of templates to choose from and it’s the best feature! I immediately found the template I needed. There is every business need available. From feedback forms to PayPal business form. I found this app to be very user friendly. You can also import a form too. Here’s how it works - choose a form, upload a logo, add your business name, then you can choose to add any design elements using the little paint roller symbol on the bottom right of your screen. After your form is created you can do a quick share, embed, email or so on to send your form where you want. Then your template is saved in the app for the future. This was so easy and fast to use! Great app for any business.

Cons

Honestly so far I haven’t found anything that I don’t like about this app.

Review Source

Response from Jotform

January 18, 2023

Hello Bern, Thank you for your detailed review of our platform. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

DM

David M.  
Education Coordinator  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Convenient Platform "

March 28, 2022

5.0

I just wish there was more storage and submission limit on the free version.

Pros

Very easy to build simple submission forms for clients.

Cons

I would like different price plan's available.

Review Source

Response from Jotform

March 31, 2022

Thanks for the wonderful review comments. Please contact us directly using our Support System and fill out our contact form at https://www.jotform.com/contact for more suggestions.

MO

Muhaimin O.  
Engineer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Setting up of forms in Jotform"

April 16, 2022

5.0

Pros

As a first timer, it is very user friendly. Even without any programming knowledge, anyone how intends to automate data entry and generate reports could do so at their fingertips.

Cons

If your using a free acct, you're limited to 100 submissions per month and 5 forms max. However, you will still have the option to upgrade to a paid subscription should your requirements are more than above mentioned.

Reason for choosing Jotform

Ease of use. Meet all my operational requirements

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Google form always hags with the amount of questions I have in each of my forms

Review Source

Response from Jotform

April 18, 2022

Hello Muhaimin, Thank you so much for taking the time to provide feedback. We are happy to know that you have great experience using Jotform in creating your form. For your concerns or questions, kindly contact us via our contact form at https://www.jotform.com/contact/.

RF

Reynaldo F.  
Gerente de Mantenimiento  
Import and Export  
Used the software for: 6-12 months

### "Gran descubrimiento "

November 5, 2022

5.0

Fue un grato descubrimiento, la curva de aprendizaje fue realmente corta y la implementación en la empresa fluyó

Pros

Es realmente muy intuitivo y fácil de utilizar puede ser un aliado importante en tu empresa

Cons

No podría decir algo que me desagrade porque realmente hasta ahora todas han Sido cosas buenas

Review Source

Response from Jotform

November 8, 2022

Hello Reynaldo, Thank you for the positive feedback. We are glad that you have enjoyed using our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

RG

Romer G.  
Corporate Secretary  
Banking  
Used the software for: 6-12 months

### "Feedback of using Jotform for our HR needs"

December 9, 2022

4.0

Overall, me and my colleagues are satisfied.

Pros

I like it how even the one who are not techy in our team has used this easier.

Cons

The interface maybe? I like it to be more catchy for me. As for my colleagues, they are fine with it

Reason for choosing Jotform

We choose it because my colleagues find it more easier to use than the other products

Review Source

Response from Jotform

January 10, 2023

Hello Romer, We are grateful that you took the time out to leave us a positive rating and review. Your feedback helps us to improve service for everyone. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

MJ

Marilia J.  
ceo  
Apparel & Fashion  
Used the software for: I used a free trial

### "Plataforma completa com muitas integrações"

July 26, 2023

5.0

Sensacional, muito completo e usual, uso muito

Pros

Das integrações com o Trello, google drive

Cons

Do valor, poderia ter um valor por módulo caso não queira usar todo o sistema

Review Source

Response from Jotform

August 6, 2023

Hi Marilia, Thanks for your positive review. It really means a lot to us. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

eG

edward G.  
Team leader packaging  
Food & Beverages  
Used the software for: 2+ years

### "easy application to use in business "

March 17, 2023

5.0

Pros

the application is so easy to use,it has made reporting of packaging materials and product easy at the organization.

Cons

sometimes its just slow to open up the required files

Review Source

Response from Jotform

March 21, 2023

Hello Edward, Thanks for writing us a positive review. We're glad it meets your needs. Reach out to us through our support contact form at https://www.jotform.com/contact/ if you have any questions or concerns.

DW

Demeine W.  
owner  
Legal Services  
Used the software for: I used a free trial

### "WhaT A GREAT FIND"

June 11, 2021

4.0

Magnificent

Pros

It was the easiest and most efficient program that I have used to create a form

Cons

I would like more control with the answer boxes and more options for entering a date or a number

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

I had more flexibility and more options with

Review Source

Response from Jotform

July 19, 2021

Thanks for using JotForm. Please help us understand more about your request by providing more details at https://www.jotform.com/contact/ so we can further help you and provide workarounds when possible. Regards!

Mauricio J.  
L&C QA  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Jotform"

September 14, 2022

5.0

Gran herramienta para la gention y revision de gran cantidad de archivos y perfiles

Pros

La tarea de revisar documentos es muy sencilla y se pueden adjuntar apartados de acuerdo a las necesidades de cada equipo.

Cons

no es compatible con algunos tipos de archivos.

Review Source

Response from Jotform

September 20, 2022

Hello Mauricio, Thank you for the positive rating. For feature request, please contact us at https://www.jotform.com/contact.

RO

Ranada O.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Effective Form Builder"

August 11, 2022

5.0

Pros

It is easy for me to use and I do not have to pay anyone to create my forms.

Cons

Trying to integrate it into my website was a task.

Review Source

Response from Jotform

August 17, 2022

Hello Ranada, Thank you for the positive review. We are glad you are able to create forms easily using our form builder. You can find our free templates at this link: https://www.jotform.com/form-templates/. You may embed the form on your web page by following this guide: https://www.jotform.com/help/34-embedding-a-form-to-a-web-page/. If you need further assistance, please contact us at https://www.jotform.com/contact and we will gladly assist you.

FT

Felix T.  
Graduate Student  
Higher Education  
Used the software for: Less than 6 months

### "A Great Choice to Make An Attractive Survey Form with Cheap Price"

June 3, 2020

5.0

Overall, it's a great alternatives for me personally instead of using google form. It has more advanced options and design customizations. Some of its cons also can be solved by doing several missions. So, with all of its features and budget, is one of a great choice to make a good-looking form with low budget!

Pros

1\. It is user-friendly, all of its interface is easy to be learned. 2. Advanced customized design, for those who seek aesthetic survey form, Jotfrom has good options and customizations to make our own personal design of survey form. It has more options and alternatives to design our form rather than plain survey form of Googleform. It also makes our survey form looked to be more professional. 3. It has more alternatives form of questions as well, rather than google form. Moreover, its advanced settings of each question enables us to help specifiy respondent's answer on the reponse column. also enables us to set the input value of each response from the creation of each survey items. It also can be converted to many format, including excels. It's great!

Cons

1\. has its own limitation for monthly submission (100 submissions/month if you have free account). However, it can be solved by upgrading your account or if you're really really having problem of budget, you can increase your limit permanently by doing several missions (eg. follow instagram, invite friends, etc.).

Review Source

Response from Jotform

September 16, 2020

That's a lot of pros you got there! Thanks a lot for that and for your overall amazing review. We greatly appreciate it. Cheers!

NS

Nabeel S.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "Best online form software!"

May 24, 2022

5.0

Pros

From capturing simple data for clients to uploading documents, has it all! Jotform has allowed us to move away from traditional order forms and transition into the digital era by using online forms to onboard clients!

Cons

THERES NOTHING NOT TO LIKE! has all the features that a small and even large business would need.

Review Source

Response from Jotform

May 25, 2022

Hi Nabeel, Thank you for the 10-star rating. We work hard to meet expectations like yours, and we're happy to hear that you liked all our available features. Please reach out to us using our contact form at https://www.jotform.com/contact/, if you have any questions.

RC

Richard C.  
Physician CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great at creating forms but.."

November 24, 2022

4.0

I think it is a good product especially if you have existing documents that you want to transfer over. The ease of importing makes it quite helpful. I used it for a while but found other options that were more cost effective such as cognitoforms .

Pros

You can create a form by importing existing forms which makes things a lot easier. The free version gives 5 forms which is a good quantity of forms for a small business.

Cons

The importation of the forms may not be totally accurate so editing has to be done to make the form usale. HIPaa compliance is only at the highest level of pricing which is more than I want to spend on a monthly basis.

Review Source

Response from Jotform

December 1, 2022

Hello Richard, Thank you for the feedback. It helps us continue to improve and provide the best possible service. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

MR

Michael R.  
Coordinator of Instructional Data  
  
Used the software for: 2+ years

### "Jotform has been great! I use it for everything!"

February 1, 2018

4.0

Pros

is a flexible and easy way to collect data. The software is drag and drop. There are many great widgets for different types of data collection.

Cons

Reporting could be made a little simpler--the visual report builder is cumbersome and hard to use...

Review Source

Response from Jotform

November 10, 2024

Hi Michael, Thanks for your positive review. We're thrilled to hear you find our platform flexible and easy to use, and that the drag-and-drop features and widgets are meeting your data collection needs. We've also improved our Visual Report Builder over the years. Give it a try and feel free to share your experience with us. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RM

Ryan M.  
Project Coordinator  
Events Services  
Used the software for: Less than 6 months

### "Really great piece of software helping to automate my data collection"

May 15, 2022

5.0

Great

Pros

Automation, being able to link tools such as Google drive and sheets, the 'hidden forms' section to relay paths

Cons

Sometimes the conditions can overloop themselves and cancel each other out

Review Source

Response from Jotform

May 18, 2022

Hello Ryan, Thank you so much for your positive review. Conditional conflicts may arise when you keep using the same field in different conditions so we always recommend testing your form to ensure that all conditions are working properly. If you still require any assistance with your form conditions, please contact us in our Support System via our Support Contact Form here: https://www.jotform.com/contact/ so we can help.

VR

Verified Reviewer  
Training Course Developer  
E-Learning  
Used the software for: 2+ years

### "Quick and easy to set up and use."

August 4, 2021

5.0

Excellent. It's easy to impress others with the speed of implementation.

Pros

The software is free to use and easy to learn for one administrator.

Cons

When editing the form, I want the email adress to be entered right on the \[Submit\] button.

Review Source

Response from Jotform

August 7, 2021

Thanks for your review. To change the recipient email of your form, simply go to Settings > Emails > Edit the Notification and change the Recipient Email under the Recipients tab. There's also an Email Settings link inside the submit button properties that you can click and it would open the Emails. Example: https://link.jotform.com/BrshdmQMYv

BB

Bryce B.  
Assistant to the Metropolitan  
Religious Institutions  
Used the software for: 1-2 years

### "All your form needs met here"

October 15, 2019

4.0

We utilize to collect conference registration forms and payments. It works great and integrates with PayPal very easily.

Pros

I like JotForms ability to securely acquire and process sensitive information, and the fact that it can integrate with other software (e.g. PayPal).

Cons

is perhaps a tad bit expensive. It also isn't entirely up front about what you do and do not get at each subscription level. (I ran into this particularly when collecting payments, a feature not listed on the subscription page)

Review Source

Response from Jotform

July 14, 2024

Hi Bryce, Thanks for your positive review. We're thrilled to hear that you appreciate Jotform's secure handling of sensitive information and its seamless integration with other services like PayPal. We also understand your views about our pricing. We strive to ensure that our customers receive high-quality features and services that justify the cost. The Monthly Payment Submissions limit is also shown on the Pricing page (https://www.jotform.com/pricing/) in each plan. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JN

Joshua N.  
Account Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Awesome application for the everyday user"

September 22, 2022

5.0

A+ for me. I use it for work and it has worked so well, that other co workers have created thier own accounts to do the same.

Pros

Ease of use. This program is very easy to setup and use

Cons

Needs better data integration on a bigger scale. Like being able to use excel to upload info.

Review Source

Response from Jotform

October 7, 2022

Hello Joshua, Thank you for the great feedback. It is possible to upload data into your form using the import tool. For more information, you can check out this guide: https://www.jotform.com/help/308-import-app-easily-import-your-excel-or-csv-data-into-jotform/. If you have further questions, please contact us at https://www.jotform.com/contact.

SM

Santino M.  
Student  
Education Management  
Used the software for: 1-2 years

### "Jotform Review"

May 28, 2022

5.0

Pros

has revolutionized form building with its excellent templates and customizable forms. Very easy to navigate with a simple user interface. Conditional form fields and autofill features are exceptional. The ability to export form data makes working across patforms very easy.

Cons

No major issues have been experienced with the product.

Review Source

Response from Jotform

May 30, 2022

Hello Santino, Thank you so much for taking the time to leave an excellent rating. We are glad that you liked and used our available features.  If you have questions, you may contact us at https://www.jotform.com/contact/.

TG

Toni G.  
Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Perfect for this tech rookie"

November 2, 2022

5.0

I'm not trained or educated in technology. I was able to create the needed form and get working for us promptly. Tweaking and editing is simple. Typically, I struggle and get extremely frustrated with software as I learn how to use it. I did not have this experience with .

Pros

It was easy to create, navigate and edit.Support was prompt and helpful.

Cons

The website looks like its for children. In the end, this does not impact results.

Review Source

Response from Jotform

November 7, 2022

Hello Toni, We're happy to see that you had a 5-Star experience using our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We will gladly assist you.

ES

Eric S.  
Safety Council Manager  
Construction  
Used the software for: 2+ years

### "Could Not Be Easier"

January 26, 2020

5.0

Very easy to use. The form builder is intuitive. Could not be easier to to embed into our website

Pros

Revolutionized the way we collect data from our members and submit it to the Ohio BWC. We used to have data mailed in or faxed. It was a huge pain. This could not be easier

Cons

Nothing. I would not change a thing in regards to this software

Review Source

Response from Jotform

September 20, 2020

Glad to know that you found the real app that perfectly fits your needs. Thank you for your awesome review! :)

VR

Verified Reviewer  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Jotform Customer Service"

April 8, 2022

5.0

One widget was functionally what we needed, but the format wasn't right. support was able to help with custom CSS code to solve our problem!

Pros

Ease of use to set up data capture forms with the back end integration to our Slack channel.

Cons

There are lots of widgets but still missing a few options.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Automation to other applications was lacking (outside of Google)

Review Source

Response from Jotform

April 12, 2022

We're happy to know that you are satisfied with our product. It means a lot. Thank you for choosing Jotform, we're so thankful for outstanding customers like you. If you have any suggestions regarding the widgets, please contact us using our Support System and fill out our contact form at https://www.jotform.com/contact.

DN

Diana N.  
Entrepreneur  
E-Learning  
Used the software for: 6-12 months

### "The best app!! "

March 15, 2022

5.0

Pros

I really enjoy the versatility of this app.

Cons

Nothing, I really enjoy everything about this app

Review Source

Response from Jotform

December 10, 2023

Hi Diana, Thanks for your wonderful review. We're delighted to hear that you're enjoying the versatility of our app! Reach out to us if you have questions from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MS

Matt S.  
Owner  
Retail  
Used the software for: 6-12 months

### "Review"

December 28, 2022

5.0

Pros

Easy to use fun nice quality tremendouslalotly good

Cons

I dont have any issues with this i like it alot

Review Source

Response from Jotform

January 10, 2023

Hello Matt, Thank you for the excellent rating. We are glad you like our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

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