# Page 81 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 81 - Is Jotform the right Contract Management solution for you? Explore 2876 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2876) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 81 - Reviews of Jotform ## Showing most helpful reviews Showing 2001-2025 of 2876 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BP Bonnie P. Recruitment Manager Computer Software Used the software for: 6-12 months ### "JotForm Great Form Creator" March 26, 2024 4.0 My overall experience with Jotform is positive. Pros What I like most about Jotform is the form creator. Cons What I like least about Jotform is the online form builder. Review Source Response from Jotform March 30, 2024 Hi Bonnie, Thanks for your excellent feedback. We're happy to hear that you're enjoying our platform. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. LB Lauren B. RN Health, Wellness and Fitness Used the software for: 6-12 months ### "Great for beginners" May 23, 2023 4.0 Pros I like how you an modify examples of other forms to help create your own. Cons It was difficult at first to figure out how to publish surveys. Review Source Response from Jotform May 24, 2023 Hello Lauren, Thanks for the positive feedback. We are pleased that you appreciate the adaptability of our form. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. XJ Xanthe J. Contract Admin Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Fantastic Form Builder" June 6, 2021 4.0 Pros Love that you can integrate form responses with Google Sheets which you can then integrate to Excel. Fantastic, easy to use form builder overall. They’ve also added some great reporting tools on the back end. Cons Some list widgets come through on the back end all in one field which takes some wrangling. I’ve had a few glitches with this software as well but the support team are generally helpful. Review Source Response from Jotform July 19, 2021 Thanks for the compliments and glad to hear the support team was able to help you with your issues. If you have any other questions or concerns, make sure to contact us again. Have a good one! Ariel L. Employee Accounting Used the software for: Less than 6 months ### "Review" February 19, 2023 5.0 Pros Pros: The features that are most impactful are the templates and the steps on how to network.The product was easy to use. The integration with existing business processes were easy. Cons I do not feel any features are missing from the software. I would like to see more examples on how to call people on the software. The integration with existing business process was easy. Review Source Response from Jotform February 21, 2023 Hello Ariel, Thank you for taking the time to share this positive rating! If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. DC David C. Quality/Manufacturing Engineering/EHS Manager Used the software for: 6-12 months ### "Why Create Your Own Form?? JotForm already has it!!" July 2, 2018 5.0 Increase tracking of internal defects which has allowed us to be more proactive in our CAPA process! Pros Tracking forms...I have replaced two old Access database programs with simple tracking forms! My JotForms easily replaced my old method and the reporting function is great! Cons Some forms are easier to modify than others. With so many to choose from, it is sometimes difficult to find exactly what you want so then you have to modify slightly for your own use. Review Source Response from Jotform November 2, 2024 Hi David, Thanks for leaving a positive review. We're thrilled to hear that our platform has made it easy to replace your old database programs and that the tracking and reporting features are working well for you. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Richard H. Data Scientist Used the software for: 1-2 years ### "An Excellent Form Maker with cheaper alternatives available. " January 17, 2018 4.0 It allows us to build nearly any forms we'd need that are beyond what Google forms are capable of. Pros It is incredibly flexible and easy to use with a straightforward drag and drop interface and a plentiful set of widgets allowing you to make everything from data acquisition to payment forms. Cons Unlike some alternatives, it's a bit disappointing that there is no unlimited submission tier available and the tiers available are a touch pricier than I would like. Review Source Response from Jotform November 10, 2024 Hi Richard, Thanks for leaving a positive review. We're delighted to hear that you're enjoying the flexibility and ease of our drag-and-drop interface. It's great to know the widgets are helping you build exactly what you need, from data collection to payment forms. If you're looking for unlimited submissions, we recommend Jotform Enterprise. Check this out: https://www.jotform.com/enterprise/. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. MariAnne T. President Real Estate Used the software for: 1-2 years ### "Not as user friendly as I had hoped" December 9, 2022 3.0 Overall, I would say there are probably more users familiar with the format and function that would enjoy using it, but I dont feel it is great for someone just starting out with this type of product Pros can collaborate with others, finished product looks great Cons I found it not very self explanatory; had to riddle out what I needed to do Review Source Response from Jotform December 14, 2022 Hello MariAnne, Thank you for the positive rating and feedback. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. KW Kyle W. Freelancer Arts and Crafts Used the software for: 1-2 years ### "Absolutely Love Jotform!" November 18, 2022 5.0 My experience had been great. Ever since I started using Jotform, I can't think of using anything else. Great experience! Great program! Pros I use it all the time for collecting my commission requests. Never fails to impress me, and how easy it is to use. Cons There are no cons I could think of. Absolutley great program! Review Source Response from Jotform November 29, 2022 Hello Kyle, We're so happy to hear you had a great experience using our platform. If you have questions or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. FC Francine C. Business Owner Fund-Raising Used the software for: 2+ years ### "Great product if you have to have electronic forms" April 24, 2018 4.0 Ease of use, once you build, you can modify and implement changes very easily. Pros Builder is fairly easy to use, most of the necessary items are easy to add, identify and implement. Easy to place with customized link on website, facebook page, etc. Clean, easily identifiable labels, and very customizable as far as colors and look. Cons They keep changing the pricing point. If you have a subscription, you should not be subjected to price point changes until your subscription is up for renewal. Latest update almost doubles what we were paying. It's not easy to have forms sized automatically for each device. Should be easy option to "Size for Mobile, tablet" option vs having to implement code. This software is designed for novice users, and not coders, so that change is imperative. Review Source Response from Jotform November 5, 2024 Hi Francine, Thanks for leaving a positive review. We're thrilled to hear you find our form builder user-friendly and appreciate the customization options. It's great to know that you're able to easily integrate forms into your website and social media. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. RB Rushi B. E-Commerce Specialist Consumer Goods Used the software for: 1-2 years ### "Awesome For which is ready to integrate with many other Softwares" February 8, 2019 4.0 Very much Helpful when something Customized really quick needed like Payment Form, Survey form, Polling, Questioner for the Interview and many more places. Pros The Most easy way to Create any type of Form. - Many Options to add into the Options including the payment Method integration. - Great reporting for the Submitted Entries - It self has inbuilt Business Intelligence I have use for the Quick payment form in the Expo which Connects my Netbanx account so my Order flow system was taking 3 min to complete the order become 30 Seconds. Cons Price seems bit high for me else nothing Wrong at all. Review Source Response from Jotform August 10, 2024 Hi Rushi, Thanks for your awesome feedback. We're glad to hear that our platform has made your order process so much faster and easier, especially with our payment integration. It's great to know that our report features are adding value to your workflow. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JF Josh F. Law Clerk Law Practice Used the software for: Less than 6 months ### "Amazing Form Software" August 4, 2022 5.0 Very positive Pros We were looking for a form software to use for our intake process and Jotform had everything we need! Amazing product. Cons The submission limits can be a little annoying. Review Source Response from Jotform August 9, 2022 Hello Josh, thank you so much for your awesome review. That really means a lot. We are also glad to know that Jotform works for your needs. If you have exhausted your submission limit then you can either upgrade your account or increase your Submission limits for free by completing some of the tasks in your "increase limits" section here https://www.jotform.com/myaccount/increase-limits. Contact us anytime for any suggestions and concerns using our support contact form at https://www.jotform.com/contact. MH Maria H. Owner Retail Used the software for: 2+ years ### "Market applications" May 9, 2024 5.0 Pros I’ve used jot form to create applications for pop up markets and I’ve also used it to apply for pop up markets. It’s simple and straightforward for applications - notifications come up quickly when someone applies which makes it easy to keep track of applications Cons I have no complaints for jotform as both someone who has used it to make applications as well as filled out applications on jotform Review Source Response from Jotform May 12, 2024 Hi Maria, Thanks for sharing a detailed review of our platform. We are happy to know that it fits your needs. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. AM Abigail M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Forgiving Gifts Review " March 8, 2023 4.0 I enjoy using the app Pros User friendly and accessible. Love the variety of options Cons The monthly price is a little expensive. Reason for choosing Jotform More options Review Source Response from Jotform March 9, 2023 Hello Abigail, Thank you so much for taking the time to share your experience using our platform. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. Maureen C. Financial Services Used the software for: 1-2 years ### "Great App!" February 12, 2016 4.0 We use this app almost every day. We've set up RSVP forms for open houses, Standard forms for Ad and tradeshow requests, change requests for websites, and even internal surveys for our Loan Officers. We keep all the excel downloads we need for follow up or auditing. The themes are great for the holidays and the fun forms. Very easy to use. Pros I can create almost any form that someone can think up. The options are varied enough that we can create what we need. Cons Switching back and forth between the theme pages and the actual form takes a bit of getting used to. It almost feels like an entirely different app. Review Source Response from Jotform January 3, 2025 Hi Maureen, Thanks for leaving a positive review. We're delighted to hear that our platform's flexibility meets your needs. It's great to know you're able to create the forms you envision. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. shedrack K. Product designer Design Used the software for: Less than 6 months ### "Very useful software" August 4, 2022 4.0 So far I do not have any regrets using jotforms Pros I love the fact that i can sign documents electronically and have a 3rd party sign the same document,this has been my favorite feature on this software Cons I do not find it helpful when i am offline, sometimes we have bad internet connections in third world countries. Reason for choosing Jotform The pricing is very affordable and i can use it for free Review Source Response from Jotform August 22, 2022 Hello Shedrack, Thank you so much for taking the time to provide feedback. You may use our Jotform mobile form to access forms offline. Please see https://www.jotform.com/help/589-how-can-i-use-jotform-mobile-forms-without-internet-access/ for more information. If you have further questions, please visit https://www.jotform.com/contact and we will gladly assist you. Carla Anne C. Business Owner - Coach Professional Training & Coaching Used the software for: 6-12 months ### "Basic but usable " February 24, 2020 4.0 It’s usable. It’s ok. I don’t love it. But it works for now. Pros It’s fairly easy to set up. You don’t need a lot of technical expertise to use it. I can choose colours to match my brand. Cons I find it’s too basic for what I’d like. It doesn’t give me some of the options I’d like. There are no options to adjust which questions to go to next if a question is answered a certain way. Review Source Response from Jotform September 20, 2020 Thanks for your review. I believe this is the answer to your cons https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer. You can create show/hide fields conditions that shows fields based on the user's answer. It is also possible to skip to a page page containing several field questions based on the users answer https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic. DANIELA M. Used the software for: 6-12 months ### "FANTASTIC" April 27, 2017 5.0 Pros At first I tried the free version for a few months! Now I can't work without Jotform for a lot of marketing campaigns! The customer support is always available to solve all my dubts! Cons NOTHING! IT'S REALLY GOOD! Probably it will be useful a "design page" with more layouts, pictures, cliparts, fonts! Review Source Response from Jotform December 17, 2024 Hi Daniela, Thanks for your positive review. We're delighted to hear that Jotform has become an essential part of your marketing campaigns. It's great to know our Customer Support has been helpful, too. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JD Jennifer D. Childrens ministry director Non-Profit Organization Management Used the software for: 2+ years ### "Great team app" October 27, 2022 5.0 It was been great to organize Sign-ups and get folks to where they need to be easily. Pros This allows us to organize and deploy out new programs with all the stakeholders information in one location. Cons It was a great program that met our needs easily and without issue. We enjoy using this program. There are no issues. Review Source Response from Jotform November 11, 2022 Hello Jennifer, Seeing that you had a positive experience is the best thing we could hope for. Your review means a lot to us. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. ES Emma S. HR Generalist Information Technology and Services Used the software for: 6-12 months ### "JotForm Review" April 12, 2023 5.0 Pros I love how easy it is to view JotForm responses, how completed forms can be emailed to you, and how you can upload pictures or files into the form. Cons I do not have any areas of opportunity with JotForm. Review Source Response from Jotform December 10, 2023 Hi Emma, Thanks for taking the time to leave us a positive review. We're thrilled that you love the ease of viewing responses, email delivery of completed forms, and the ability to upload pictures or files. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Project Director Management Consulting Used the software for: 2+ years ### "Very functional and easy to use" May 31, 2018 5.0 I was able to create forms that can be easily customized and receive real time updates on the responses. Pros I've been using JotForm and have found out that the functions I need are here, plus it's very easy to use. I was able to design and customize my forms and allowed me to received the responses thru email. Cons Aside from one recipient, add another one or two for the responses. Although this feature can be activated for paid users. Review Source Response from Jotform November 2, 2024 Hi, Thanks for your positive review. We're thrilled to hear that our platform meets your needs and that you find it easy to design and customize your forms. It's great that you're receiving responses seamlessly via email. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. RW Rusty W. Educator E-Learning Used the software for: 1-2 years ### "Premium Alternative" May 7, 2021 5.0 Jotform is a highly effective time saver when creating forms that need complex options. No programming or database knowledge need! I love Jotform! Pros The advanced features such as flowchart integration for education and premium templates. Jotform feels much more polished than other data collecting software (i.e. Google Forms). Complicated data collection can be easier with Jotform. Cons Pricier business model that free versions. More advanced features require a steeper learning curve than other online software of the same type. It can get complicated. Review Source Response from Jotform May 12, 2021 Thank you for your nice review. Make sure to check out our user guides section http://www.jotform.com/help/ for text instructions and video tutorials if you're having difficulties with any of the features you're using. We made sure there are guides ready in every feature including the recently released ones. You can also contact us in our support system through our contact form here https://www.jotform.com/contact/ if you need further assistance. Have a good one! SD Susan D. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "HIPAA WILL BREAK YOUR PREVIOUS FORMS!" December 11, 2018 1.0 Very poor customer support. Pros I loved Jotform! I was so excited when they came up with a HIPAA server / version. However when I transferred over to the server I could no longer access my data and they can't fix the problem in a timely manner. Use Cognitoforms instead - they have much more responsive customer support. Cons Customer Support isn't responsive to time sensitive issues. Review Source IO Isaiah O. Consultant Human Resources Used the software for: 2+ years ### "Jotform review " March 24, 2023 5.0 Pros It made a lot of sense using jotform for my hr business, allowed me manage lot of cv in on time, i love the ease that comes with it, filling of forms, getting feedbacks and inviting others to take part of a survey etc, it's just great. Cons There's a limit to what can be modified on the app in respect to form details, it's advised to give users unrestricted control rights. Review Source Response from Jotform March 27, 2023 Hello Isaiah, Thank you for the wonderful feedback. We are glad that you have enjoyed using our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. Kristina J. JRSC Express Manager Printing Used the software for: 1-2 years ### "JotForm" January 4, 2019 5.0 Pros It is very easy to use. Simply type in the website for the form you want, then fill in the info. click submit, and you are done. It allows all entered info to go into a main organized system. Cons I would not change a thing about this software. Review Source Response from Jotform August 13, 2024 Hi Kristina, Thanks for leaving us a positive review. We're happy to hear that you find our platform easy to use and that it helps you keep your data organized. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JR Jarrett R. Director of Ops Education Management Used the software for: 1-2 years ### "Great tool. Easy to deploy and maintain" February 1, 2023 5.0 Pros Easy to use. Great features to I corporate logic rather than making 4 forms for 4 possible outcomes Cons I wish there was more documentation on formulas. For example, I had to pay someone to teach me about the colors of the numbers when writing formulas. Was not easy to figure out Review Source Response from Jotform February 2, 2023 Hello Jarrett, Thanks for sharing your positive review of our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. 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