# Page 82 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 82 - Is Jotform the right Contract Management solution for you? Explore 2876 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2876)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 82 - Reviews of Jotform

## Showing most helpful reviews

Showing 2026-2050 of 2876 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Steve L.  
Broker/Auctioneer  
Real Estate  
Used the software for: 2+ years

### "Jotform for Online Real Estate"

March 23, 2021

4.0

has enabled me to acquire important necessary information from required real estate documents online from my real estate websites.

Pros

is fairly easy to use. They have greatly improve their interface, which makes it more easily used online to fill out and electronically sign important documents.

Cons

The price is a little high, except they offer better attractive pricing late in the calendar year. They do offer a free limited plan.

Alternatives considered

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

Review Source

Response from Jotform

April 1, 2021

Thanks for your positive review, Steve. That's so much appreciated. We are glad that JotForm helped you in your real estate work. Have a good one!

DR

Drew R.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Value, Features, Ease of Use"

September 20, 2018

5.0

They've been my go-to form platform every time.

Pros

They manage to couple advanced functionality with an intuitive UI.

Cons

Nothing, really. It's done everything I need it to do and more

Review Source

Response from Jotform

November 2, 2024

Hi Drew, Thanks for your positive review. We're happy to hear your satisfaction with our platform. We appreciate your support. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Ummar H.  
Hosting Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Online Submissions"

January 20, 2020

4.0

Receiving online forms is now streamlined. No offline document processing.

Pros

Jot Form has drag and drop web interface. Started working with forms is just as easy as simple.

Cons

Prominent features are paid. Some fields are locked until you pay for them.

Alternatives considered

[EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)

Reason for choosing Jotform

Email me form has similar features but a non-interactive user interface.

Review Source

Response from Jotform

September 20, 2020

Thank you for your review. Just to clarify, all the fields are available on the free plan. Actually, all JotForm core features are available on the free plan except HIPAA.

VB

Valentin B.  
Gesellschafter  
Education Management  
Used the software for: Less than 6 months

### "Jotform Review "

April 5, 2023

5.0

Very easy to use it helped our business to grow and attract customers.

Pros

It is easy to use, has great features, doesnt lag, long testing phase

Cons

All Features i used worked perfectly, for me i havent had a Bad experience so far

Reason for choosing Jotform

Chat GPT recommended it to me

Review Source

Response from Jotform

April 12, 2023

Hello Valentin, Thank you for the excellent rating and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

WA

Wasim A.  
Director  
E-Learning  
Used the software for: 2+ years

### "Fantastic Forms"

June 2, 2022

5.0

Pros

Best part of using jotforms is it is availaible everywher, like even if you want to add jotforms in your wordpress site you can do it by using embed option. Also it has many useful features like exporting data into csv, convert forms in pdf and you can customize the forms as per your need.

Cons

Sometimes, jotforms having issue in its user front-end while accessing the website using mobile phone.

Review Source

Response from Jotform

June 27, 2022

Hello Wasim, Thanks for your nice review. If you encounter a problem, please let us know via our support contact form here https://www.jotform.com/contact/. We would be happy to assist you. Have a good one!

VR

Verified Reviewer  
Social Media Manager & Administrative Support  
Mining & Metals  
Used the software for: Less than 6 months

### "Great and Easy to Use Form Builder"

December 31, 2019

5.0

We are very pleased with the tool. No hiccups or technical issues. Our giveaway event was smooth because of this form builder. We will definitely keep using for our marketing efforts.

Pros

We are using 's Free plan for our giveaways to get the entries from participants. You can integrate it with Dropbox wherein a user can upload a file or an image then it will save automatically to your Dropbox account. All entries can be exported to a spreadsheet or a PDF file. The UI is very nice which makes it very easy to use and navigate. You can make a simple form in minutes.

Cons

is a great tool and there's nothing to dislike. Their paid plan makes it even better but their free plan is enough for our needs.

Review Source

Response from Jotform

July 2, 2024

Hi, Thanks for leaving us a positive review. We're thrilled to hear that you're enjoying the ease of use and seamless integration features of our platform. It's great that the Dropbox integration and export option are meeting your needs, and that the user-friendly UI is making from creation a breeze. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

IG

Italo G.  
Empresario  
Apparel & Fashion  
Used the software for: I used a free trial

### "Avaliação do Jotform"

October 30, 2023

5.0

Minha experiência geral tem sido excelente.

Pros

Gosto do programa pois ele me proporciona fazer formulários eletrônicos de pesquisa de uma forma muito prática, a ferramenta tem me ajudado muito.

Cons

não existem contras para mencionar na avaliação.

Review Source

Response from Jotform

November 6, 2023

Hi Italo, Thanks for the amazing feedback. We are glad you like our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

DT

Deena T.  
CEO  
Staffing and Recruiting  
Used the software for: 1-2 years

### "You will love Jotform!"

May 25, 2022

5.0

Pros

I have used several form builders, but is my absolute favorite! It's super easy to use and has great features. Your business needs this!

Cons

There is nothing I dislike about .

Review Source

Response from Jotform

May 26, 2022

Hello Deena, we'd like to thank you again for taking the time to write this review of our product. All feedback is highly appreciated, as it enables us here at Jotform to further develop our products and services. For any suggestions, please reach out to us using our support contact form at https://www.jotform.com/contact.

VR

Verified Reviewer  
volunteer in parental committee  
Education Management  
Used the software for: 2+ years

### "Jotform: I like it !"

February 23, 2019

4.0

Pros

I use o, a regular basis for 4 years now and I think it is an ideal platform to design forms. There are a lot of tools you can implement in the form, and especially the basic tools are easy to use. I also like the way the data can be exported.

Cons

some features are a bit hard to implement, e.g. calculator

Review Source

Response from Jotform

August 10, 2024

Hi, Thanks for your positive review. We're glad to hear that you find our platform ideal for designing forms, and that the tools and data export options have met your needs. Your feedback is much appreciated, and we're here to support you as you continue using Jotform. We have a guide on how to perform calculation in your form. Check this out: http://www.jotform.com/help/259-How-to-perform-calculation-in-the-form. If you have any questions or suggestions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

PD

Paulina D.  
Sales Assistance Service Team Leader  
Automotive  
Used the software for: I used a free trial

### "Re-Forms goes well"

March 17, 2024

4.0

I was surprised how I liked it. How it helped me to manage my teams knowledge.

Pros

Many options to chose from. Can be use with clients, team-mates, Management and when checking the knowledge after trainings or before trainings.

Cons

I have a problem with points for good answers - there was some misunderstanding. The values was not right. In first contact with the forms was a little problem to know how create new questions and how will they show to the user.

Review Source

Response from Jotform

March 18, 2024

Hi Paulina, Thanks for the positive review of our platform and we are glad that you are able to adjust with the form builder. We do have help guides that can assist you in creating forms found at this link: https://www.jotform.com/help/2-how-to-create-your-first-web-form/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

TG

Tiffini G.  
Blended Learning Coord  
Education Management  
Used the software for: 2+ years

### "Love it and Recommend"

June 7, 2023

5.0

Pros

I love how easy it is to create and customize surveys and forms

Cons

I dont understand the apps yet. I would like to have more practice or a video tutorial

Review Source

Response from Jotform

June 10, 2023

Hello Tiffini, Thanks for the recommendation and positive rating. Please get in touch with us using the support contact form found at https://www.jotform.com/contact/ if you have any inquiries or recommendations. We'll be glad to assist.

Matteo B.  
Consulente  
Marketing and Advertising  
Used the software for: 6-12 months

### "Ottimo prodotto per creare sondaggi e data entry ed amministrare le risposte."

December 4, 2022

5.0

Ottima. Lo uso e continuerò ad usarlo.

Pros

Il software è online, semplice ed intuitivo.

Cons

Risicata personalizzazione dei moduli. Da migliorare.

Review Source

Response from Jotform

December 7, 2022

Hello Matteo, Thank you for the positive rating. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Analyst, Audit Analysis, International Labor Standards  
Entertainment  
Used the software for: Less than 6 months

### "JotForm - easy to use but limited functions"

January 28, 2019

4.0

Pros

is a simple way to collect data/conduct surveys. We're trying to transition into JotForm from SurveyMonkey since it collects data from multiple different projects in one place.

Cons

My team wanted to use for a project that requires a lot of correspondence with other teams. We found this function would be difficult as JotForm is more geared towards gathering data and not communicating back and forth.

Review Source

Response from Jotform

August 11, 2024

Hi, Thanks for leaving us a positive review. We're delighted to hear that our platform is meeting your needs for data collection and surveys. Regarding sharing your workspace or communicating with your teams, I'm excited to introduce Jotform Teams, our new feature designed to enhance collaboration within your organization. With Jotform Teams, you can effortlessly manage forms, share data, and streamline workflows across your team, all in one centralized platform. Jotform Team is available on Enterprise. Check out this link to find out more: https://www.jotform.com/teams/. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Producer  
Computer Games  
Used the software for: 6-12 months

### "(Free Plan) Streamlining Form Creation"

October 30, 2023

5.0

Pros

\-Super user-friendly interface. No need to know how to code - accessible. -Lots of customization options. -Has integration capabilities (we haven't used these yet)

Cons

This wasn't a deal breaker to us, as we specifically chose the free plan despite the limitations. Some users may not like the branding or pricing structure, and there are some limitations on what you can do/store on the free plan as well.

Review Source

Response from Jotform

November 6, 2023

Hi, Thank you so much for your wonderful feedback! We worked hard to make our platform as user-friendly and enjoyable as possible, so we're pleased to hear you're enjoying it. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

LU

Lydia U.  
owner  
Food & Beverages  
Used the software for: 6-12 months

### "I use JotForm Daily!"

February 24, 2021

4.0

I need it for my business, but I wish it was a little less expensive

Pros

It's exactly what I need for gathering applications Several templates to choose from Tons of sales every week

Cons

It's expensive and you can only gather X amount of forms before being charged the website is a bit dated

Review Source

Response from Jotform

February 27, 2021

Thank you for using JotForm. Our pricing plans come with a number of forms limit which you can find them all here http://www.jotform.com/pricing/. The good thing about it is that you can archive forms that you no longer use anytime you want and this will not be counted towards your number of forms limit. Also, unlike other low-cost alternatives, we offer the highest online form security and several compliances, this is why we can't compromise the high quality of our product. Thanks for your understanding.

Jonathan G.  
Game developer  
Computer Games  
Used the software for: I used a free trial

### "Jotform quick and easy to use"

January 21, 2023

5.0

In my experience I have used for school surveys, working with great designed surveys and very easy and fast to create,

Pros

The Pro is that it is extremely fast to create and launch your form with a great and clean design.

Cons

The only con would be managing many forms for several people.

Review Source

Response from Jotform

January 23, 2023

Hello Jonathan, Thank you so much for this review and positive rating. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

ZS

Zachary S.  
Dean of Students  
Education Management  
Used the software for: 1-2 years

### "University Forms (Housing contracts, drug testing consent forms, registration documents)"

March 22, 2022

5.0

It has simplified our university's student life office processes with all of our beginning of the semester forms. We love it.

Pros

I love how customizeable the forms are. Getting signatures on internet documents is invaluable. Using the right plugins also helps us stay organized with a digital filing system; everytime a form is filled out a digital pdf is made and sent to the google drive.

Cons

Nothing but positive things to say about this platform, only way it could be better is if it were free.

Review Source

Response from Jotform

March 24, 2022

Hello Zachary, thank you for taking the time to leave us such a fantastic review! Yes, you can have a free Jotform account forever. We will only recommend upgrading your account if any one of our account limits is exhausted: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/

RG

Rob G.  
Director of Technology  
Newspapers  
Used the software for: Less than 6 months

### " Great alternative if you need hosted forms"

June 24, 2021

5.0

Excellent! I love that they provide JavaScript embeds over iframes.

Pros

Hundreds of integrations, ease of use to get started, support documentation

Cons

I wish there was multi-user support for regular accounts, not just Enterprise versions.

Alternatives considered

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)

Reason for choosing Jotform

Pricing, features, integrations.

Switched from

[Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)

CMS change; needed a hosted form solution.

Review Source

Response from Jotform

July 20, 2021

Thanks for your valuable feedback. We really appreciate it. Unfortunately, our sub-account feature is only available on the Enterprise plan. However, you can still share your forms with edit permission through collaboration. Guide: https://www.jotform.com/help/419-understanding-form-collaboration. If you want to share your form submissions data, you can share your Tables. Guide: https://www.jotform.com/help/1010-how-to-share-your-jotform-tables-and-collaborate

nK

nila K.  
Advisor 2  
Hospitality  
Used the software for: 6-12 months

### "Jot forms are very useful"

July 12, 2023

4.0

Pros

They are easy to create and manage less hassle

Cons

I like everything about jot forms manageable

Review Source

Response from Jotform

July 17, 2023

Hi Nila, Thanks for the excellent rating and feedback. We are glad you like our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

KN

Kelcyn N.  
Social Media Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Jotform Review"

February 16, 2022

5.0

Pros

The integrations and features, has everything! And makes it super easy to manage.

Cons

A few interface bugs would be my biggest complaint I guess.

Review Source

Response from Jotform

February 18, 2022

Thanks a lot for appreciating our product and for the compliments. We are so much grateful! If you found bugs, please submit it to us through our Support Contact Form here https://www.jotform.com/contact/ so we can open a bug ticket for you and continue to update you once until its resolved. Have a good one!

DM

Dave M.  
Marketing Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It was great until they changed the service we had prepaid for and now to get the same service will cost us 7 times as much!"

March 17, 2018

1.0

Pros

The service works great. It took a lot of time to figure out how to make everything work. Once we did, it has been a great tool.

Cons

The company does not honor their agreements. Our nonprofit service organization of over 190 members started using a little over a year ago. We prepaid for 2 years and invested hundreds of hours to build about 30 forms that we use for club administration and fundraising. It worked wonderfully! Then Jotform decided to change the service they provide. Instead of unlimited payment processing that we already paid for, we now only get 10 payment transactions per month. To get unlimited (which we paid for) will now cost us 7 times as much! What kind of company does that to a customer that has already paid for a set service? And even more important, will not reply. Is it possible to have a real person call me?

Review Source

VR

Verified Reviewer  
Student  
Civil Engineering  
Used the software for: I used a free trial

### "Easy to Learn"

October 18, 2022

5.0

Pros

So easy and convenient, every beginner can learn it faster and can work faster through it

Cons

Free trial must be little bit more other then that every thing is perfect

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

more creative and with more colabs

Review Source

Response from Jotform

October 27, 2022

Thanks a lot for taking the time to write us a positive review. We really appreciate it.

JI

Jessica I.  
Event Planner  
Events Services  
Used the software for: 2+ years

### "Great Software "

January 10, 2020

5.0

Pros

I have been using for 5 years. It is very user friendly.

Cons

I do not have any cons with the software.

Review Source

Response from Jotform

July 2, 2024

Hi Jessica, Thanks for your nice review. We're glad to hear that you've found our platform user-friendly over the past five years. We appreciate it. Reach out to us if you have questions or if you need help with your forms from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

NP

Nicole P.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "JotForm Review"

March 29, 2019

4.0

Pros

It's easy to create and modify answer fields to collect exactly the type of information you want. You are able to imbed payment within the form, so you don't have to use precious time tracking that separately.

Cons

It's not a free service, though cost is tiered based on use. For some projects, I still might recommend Google Forms solely because of the cost, but certain functionality that provides (payment especially) is absolutely worth the cost.

Review Source

Response from Jotform

August 4, 2024

Hi Nicole, Thanks for leaving us a positive review. We're glad to hear that you find our platform and its features like the payment integration beneficial for your needs. Your views about our pricing plans is also appreciated. To clarify, Jotform has multiple subscription plans, including a Starter (free) plan. Our free users have access to almost all the same features as paid users, but with lower limits on form counts, form submissions, form views, upload space and submission storage. Check out our pricing page to find out more: http://www.jotform.com/pricing/. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RD

Renzo D.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy and productive"

August 23, 2017

5.0

Productivity, customer contact, time savings.

Pros

With you can integrate forms with google sheets. With this way you can easily create all the databases needed for our business.

Cons

The prices are slightly higher than the competitors, although it offers many more features. Other negative aspects I can not find.

Review Source

Response from Jotform

November 17, 2024

Hi Renzo, Thanks for your nice review. We're happy that you like our platform and that the Google Sheets integration is helping you easily manage your business database. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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