# Page 89 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 89 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 89 - Reviews of Jotform ## Showing most helpful reviews Showing 2201-2225 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner Chemicals Used the software for: 6-12 months ### "My contracts" November 15, 2021 5.0 It's been great my customers love the fact that they can get a contract signed through this software Pros What I really like most about this software is the fact that I can draw contracts for my customers to sign Cons I love the software it's great can't really see if there's something that I don't like about it it's made everything a lot easier Review Source Response from Jotform November 26, 2021 Thanks for taking the time to leave your positive review. Have a good one! ME Martin E. . Events Services Used the software for: 1-2 years ### "Horrible support " October 25, 2022 2.0 Solution would have great potential. NOT recommandable due to bad support.Missing transparency in roadmap Pros Nice feature set.Good ideas, but various times not thought until the end. Cons Can't trust the solution due to bad experience of the support in case of errors.Month without problem solving. Review Source Response from Jotform November 4, 2022 Hello Martin, We are sorry to hear you had a frustrating experience with our service, but we really appreciate you bringing this issue to our attention. We would like the opportunity to investigate your feedback further. Please contact us through our support contact form at https://www.jotform.com/contact/. We will gladly assist you. VR Verified Reviewer Pharmacy Technician Program Director Used the software for: 2+ years ### "I absolutely love this software. I use this when building websites custom forms and it has it all" April 23, 2018 5.0 Pros The features are great. The software is very easy to use and is very convenient. They store all of your created forms in one place and editing updates the form wherever you have it hosted. Cons I don't have much that I do not like about this product. I would recommend it's use to anyone needing organized professional forms. Review Source Response from Jotform November 5, 2024 Hi, Thanks for your positive review. We're thrilled to hear that you find our features useful and our platform easy to use. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MZK Muhammad Zameer K. CEO Broadcast Media Used the software for: 1-2 years ### " Wow thats very fantastic " October 23, 2022 5.0 Overall fantastic Thats amazing software Good job Pros Really its great job,what a software I really appreciate it for good work Cons I give him five star in all things Very great Review Source Response from Jotform October 28, 2022 Hello Muhammad, We appreciate the 5-star rating. If you have questions or concerns, please contact us through our support contact form at https://www.jotform.com/contact/. MJ Matthew J. Sales Consumer Services Used the software for: Less than 6 months ### "On par with others" July 3, 2024 4.0 Pros Nifty tool that has come a long away. On par with others but does the job when creating forms. Cons Not as clean UX and ease of use as other tools Review Source Response from Jotform July 6, 2024 Hi Matthew, Thanks for your positive review. We're glad to hear you find our platform straightforward to use. We appreciate your support. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. DH Danielle H. Director of Programs Non-Profit Organization Management Used the software for: 6-12 months ### "Useful for everything" June 24, 2021 5.0 allowed us to move so much of our paperwork online and easily collect and store information. Having the option to take payments as well has helped move our organization forward with the times and better be able to serve our clients. Pros Being able to upload existing pdf's and have them automatically populate Cons At this point no... there are so many features. Reason for choosing Jotform HIPAA compliance, ease of use, pricing and so many more features. Review Source Response from Jotform July 20, 2021 Glad you like our PDF features. It's also our pleasure to know that JotForm has helped your organization in eliminating so much paperwork and collecting information easily. Cheers! Dheeraj M. Founder Human Resources Used the software for: Less than 6 months ### "Helped with the Surveys with customers" July 22, 2022 5.0 Pros Helped with the form automation & survey to conduct employee surveys & customer surveys Cons Pricing of the platform made us to switch to alternatives. Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) Ease of Use Review Source Response from Jotform July 28, 2022 Hello Dheeraj, We appreciate your positive review. We're happy to hear that our platform improved your work flow. Due to the features we provide, we believe our pricing is comparable to that of our competitors. Visit https://www.jotform.com/features/ for additional details about our features that are currently offered. Please get in touch with us at https://www.jotform.com/contact if you have any questions. VR Verified Reviewer Sr. Specialist, Digital Marketing Financial Services Used the software for: 1-2 years ### "Great value and easy to use." April 24, 2018 3.0 Easily created forms, lead submissions, and the ability to easily embed forms on my website. Overall, saved money by offering efficiency. Pros Very customizable. Can be used for sales, lead forms, e-commerce, and SO much more. Very easy to use and easy to learn. Great value also! Cons Zero customer service if/when you need it. Also, none of the templates are super visually appealing. Review Source Response from Jotform November 8, 2024 Hi, Thanks for your feedback. We're glad to hear you're enjoying the versatility and value that our platform offers. It's great to know it's helping you across different areas with ease. We appreciate your choosing Jotform. Feel free to let us know if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. Our dedicated Support Team working round the clock will be happy to help. MS Mubarak S. Writer Writing and Editing Used the software for: Less than 6 months ### "Form Made Easy" September 29, 2023 5.0 It has been so great and helped in the way I manage and collect data. Pros Its unique feature is its flexibility. The integration options with various third-party apps and services are abundant, providing a seamless experience. security of data and customer support are top priority. I will recommend for data collection and management, Cons Price for full potenitial is too large, limited offline functionality, Review Source Response from Jotform October 8, 2023 Hi Mubarak, Thanks for taking the time to leave us a positive review! We're thrilled to hear that you find our platform easy to use. Our commitment to data security and providing excellent customer support is at the forefront of what we do, and we're glad to hear that it shines through in your experience. We understand your concern about our pricing. We continuously strive to strike a balance between offering a feature-rich platform and competitive pricing. Regarding the offline functionality, we're always looking for ways to improve our service. While Jotform is primarily an online form builder, it's also possible to use it offline using our mobile app. If there are functionalities you're looking for, share them with us so we can add them to our feature request list. If you have any more suggestions or questions, please feel free to reach out to us from the Contact Us page at https://www.jotform.com/contact/. We're here to help! OM Olivia M. Salon Owner Cosmetics Used the software for: Less than 6 months ### "The Guest House review " July 3, 2023 5.0 My employees feel like a priority because I have made forms that help me get to know them better Pros I love that I can create custom forms for specific employees and event. When hiring people I want them to know it’s important to me that I get to know them and plays a big role in that Cons So far has very easy to use and navigate. I didn’t previous use something else so I don’t have anything to compare it to Review Source Response from Jotform July 7, 2023 Hi Olivia, Thanks for the excellent review. We're delighted you enjoy our form customization feature. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. CA Christophe A. Secretary Political Organization Used the software for: 1-2 years ### "Jotform experience" October 26, 2023 5.0 Pros The ability to customize forms according to our own events Cons Limitations on the number of forms and submissions Review Source Response from Jotform November 2, 2023 Hi Christophe, Thanks for the detailed review of our platform. We are glad you like our customization feature. Your feedback is appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. MS Moh S. Digital Marketing Writing and Editing Used the software for: 1-2 years ### "Quick Time Form Builder " June 28, 2022 5.0 Pros In my experience and the reason why i used jotforms is that it is very easy and can build quick. Like you do not need deveeto create form even jotforms provided template so that you won't start from scratch and it has many features that helpful while integration Cons There is nothing that i dislike about jotforms Review Source Response from Jotform July 26, 2022 Hello Moh, Thank you for your awesome review. We really appreciate it. We are glad you find it easy to build your forms at Jotform and that its features and integrations really help. If you come across issues, make sure to contact us via our support contact form at https://www.jotform.com/contact/ so we can help. RD Rafael D. Chief Marketing Officer Marketing and Advertising Used the software for: 6-12 months ### "Jotform Review " December 29, 2023 5.0 Pros Facilidade para criação de formulários e integração com outros sistemas, tem varias opções. Cons Alguns detalhes como o campo de data do formulário são um pouco confuso. Alternatives considered [Typebot](https://www.capterra.com/p/233968/Typebot/) Review Source Response from Jotform January 2, 2024 Hi Rafael, Thanks for the excellent rating. Can you explain a bit about the issue with your form date? Are you referring to the submission date? Please contact us using our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. mD marissa D. Photographer Photography Used the software for: 1-2 years ### "Great for my business" June 23, 2023 5.0 Pros i love how user friendly it is! It's dependable and makes scheduling mini sessions so easy Cons I don't really have anything I like least... Review Source Response from Jotform June 27, 2023 Hi Marissa, Thanks for taking the time to leave us your nice review. We're grateful for your perfect stars and for your positive words toward our platform. Feel free to let us know if you have questions via our Support Contact Form at https://www.jotform.com/contact/. We're always happy to help. PC Perry C. Program Manager Hospital & Health Care Used the software for: 2+ years ### "A pleasure to use" November 15, 2021 5.0 Pros Since its early days, has successfully navigated a space that caters to the needs of both enterprise and casual individual customers. Jotform is stylish and simple, yet powerful. Cons I struggle to come up with cons, but I look forward to more integration with virtual meeting products like Zoom and Webex. Review Source Response from Jotform November 26, 2021 We are so thrilled with your review Perry. Thank you so much for your compliments! VR Verified Reviewer Writing and Editing Used the software for: 6-12 months ### "Works great!" June 30, 2016 4.0 This works great for photo events, having people send in submissions. They find it easy and quick to do. Setting up the form itself was simple it didn't take any HTML or coding knowledge at all, and it was easy to sort it and add Pros Easy to handle, works great for photo submissions. Integrations are nice. Cons Space limits are too low. We should be able to offload submissions to Dropbox or Onedrive without taking up space on so our users aren't constantly being hit with the "out of space" warning. Review Source Response from Jotform December 22, 2024 Hi, Thanks for leaving a positive review. We're delighted to hear our platform works well for your photo submissions and that you find the integrations useful. If you don't want to keep the uploaded files in your Jotform account to automatically free up your upload space, you can enable Auto-delete Submissions in your form or account. We have a guide here explaining how to do that: https://www.jotform.com/help/deleting-the-form-submissions-automatically/. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. KH Kelsey H. Communications and Marketing Coordinator Higher Education Used the software for: 1-2 years ### "Project request tracking" November 18, 2022 4.0 Pros The user-friendly functionality and admin eas of use. Cons More design options or flexibility in the platform. Review Source Response from Jotform November 29, 2022 Hello Kelsey, Thanks for sharing your positive review of our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. JT Jovi T. BD Executive Security and Investigations Used the software for: Less than 6 months ### "Top form generation software in the market" June 1, 2022 4.0 Pros Ease of use and guided instructions. The amount of features in the software is outstanding. Cons More graphical aspects can be looked into to ensure the highest level of customization and looks. Review Source Response from Jotform June 5, 2022 Hello Jovi, Thanks for your nice review. If you have anything specific about your suggestion, please contact us in our Support System via our Support Contact Form https://www.jotform.com/contact/ so we can help. LL Linda L. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great software and great prices" October 9, 2021 5.0 is easy to use, affordable, and makes my business run smoothly Pros Being able to make my own form with the features that I want and need Cons Easy to use, make any changes, safe on my computer and also have a backup if something gets lost Reason for choosing Jotform price and ease of software Review Source Response from Jotform October 26, 2021 Thanks for your perfect stars. We really appreciate it. Happy building! :) pL paul L. chief operating officer Civic & Social Organization Used the software for: 1-2 years ### "data collection and documents signing now so easy " June 9, 2023 5.0 Using the application has helped me to save a lot of time for form building and data management Pros Jot from has made collection and document signing so easy, i like the sample templates provided for form development and its ability to send form to someone for signing makes it the best form to use Cons Jot form provides few sample forms and its very hard to edit your work upon submission unlike other forms Review Source Response from Jotform June 13, 2023 Hi Paul, Thanks for taking the time to leave us a nice review and a perfect star. This really means a lot to us. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We'll be more than happy to help. VR Verified Reviewer Psicóloga Used the software for: 6-12 months ### "Excellent, it allows me to create forms in a very simple way, without the need to code a line. " March 14, 2018 5.0 The benefits are multiple, they can be YouTube data formats up to photo presentations. Among the types of forms that can be easily found: contact, reservation, to upload files and even event calendars. Pros I like most about this software is mainly that it allows me to create forms very easily, without the need to code a line, also the convenience of just dragging the elements and placing them in the work area to start using them. Cons I like least about this software is style, seems to me little formal and attractive, otherwise it is very practical. Review Source Response from Jotform November 8, 2024 Hi, Thanks for your positive review. We're thrilled to hear that you find the drag-and-drop feature and code-free from creation convenient and easy to use. Our goal is to make building forms as intuitive as possible, so it's great to know it's working well for you. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. FD Frances D. book review examiner Publishing Used the software for: Less than 6 months ### "Simple yet mighty " February 3, 2024 5.0 is a one stop shop platform that is great for beginners Pros The templates are simple and easy to use. provides you with an excellent foundation to develop your form. Cons The cost package is expensive for a startup but I can't complain because the free package offer is great Reason for choosing Jotform I need a one stop shop platform that suits my business Review Source Response from Jotform February 10, 2024 Hi Frances, Thanks for the excellent rating. We are glad you had a great experience using our platform. Your feedback is appreciated. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. NT Naghmeh T. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Good multipurpose form platform" May 3, 2021 5.0 Pros It was free and quick to set up. Once you we used it more, it become easier to use which is great for someone who is not as tech savvy. We were also able to copy forms to use as templates for other forms. Cons The price to go from free to the next level is a big jump so that may be a deterrent. Review Source Response from Jotform May 9, 2021 Happy to know that you like JotForm. Right now we do not have any other plans except what's on our pricing page here http://www.jotform.com/pricing/. Should you have any other questions or concerns, let us know at https://www.jotform.com/contact/ so we can help. Thank you! VR Verified Reviewer Affiliate Manager and Digital Marketing Specialist Information Technology and Services Used the software for: Less than 6 months ### "It is not just a form builder. But more..." July 28, 2019 4.0 Pros For me, is not just a form builder, rather a complete tool to create payment forms, subscription opt-in forms and it offered tons of other integrations as well. Also, the step-by-step guide has been of great help to me to start using it. Cons The sales page or the landing page was a bit basic for me. This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me. Review Source Response from Jotform July 27, 2024 Hi, Thanks for your positive review. We're thrilled to hear that our platform has been more than just a form builder for you. It's fantastic that our platform has helped you create the form you need, and able to integrate it with 3rd party apps. We're also glad that our step-by-step guides has been useful in getting you started. Your feedback is greatly appreciated. Feel free to let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AK Adith K. System Administrator Financial Services Used the software for: Less than 6 months ### "A versatile tool to create dynamic forms." June 5, 2018 4.0 Pros help you create customized forms or questionnaires to generate reports for both internal and external use of a firm. After the completion of each form, it notifies with an email of the responses summarized in a PDF format. They have features like drag and drop, show/ hide that makes a form very dynamic. They already have thousands of templates to match your needs. This platform provides a user-friendly GUI. It offers good online support and has integration with other applications like Google. They offer a wide variety of features as compared to its competitors. Cons Limitation in the number of forms and the space available in free plan may be a technique to make the user buy their subscription. The presence of a lot of unknown features can confuse users. Review Source Response from Jotform November 3, 2024 Hi Adith, Thanks for leaving a positive review. We're delighted to hear that our platform's customization, reporting features, and user-friendly interface are making a positive impact for your firm. It's great to know that the email notifications and form templates are also adding value to your experience. If you're having an issue with some of the features, you can explore from our help guides here: https://www.jotform.com/help/. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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