# Page 94 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 94 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 94 - Reviews of Jotform ## Showing most helpful reviews Showing 2326-2350 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LA Louise A. Owner Hospitality Used the software for: 1-2 years ### "Good Form Building Site" October 7, 2020 5.0 A great site for order forms and applications with a little bit of a learning curve. Pros This site has been really useful for my business. It is great for applications, acceptance forms with PayPal payment options and order forms. Cons There are a few bugs that could be worked out. Sizing a logo for the form is tricky. There are alot of details to be worked through with the settings before publishing a form. Make sure to spend time on these settings. It is a little bit pricey. Review Source Response from Jotform October 11, 2020 Please let us know the bugs at https://www.jotform.com/contact/ so we can forward it to our developers. Changing the size of the logo can only be done in its properties and it's really easy. Example: http://link.jotform.com/hmlhuisdDF mR mayur R. trainer Hospital & Health Care Used the software for: I used a free trial ### "It was good and flexible " June 15, 2023 5.0 Pros use of this easy and the feature are good and the interface i liked most. Cons No ability to purchase additional submissions without upgrading your whole account Review Source Response from Jotform June 19, 2023 Hello Mayur, Thanks for the positive rating and feedback. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. MH Maribel H. CEO Primary/Secondary Education Used the software for: 6-12 months ### "Buen producto" May 17, 2022 4.0 Me gusta la imagen profesional de sus formularios y las muchísimas opciones que tienen. Pros Me ha resultado bastante sencillo hacer formularios bastantes complejos, cuando he tenido un problema puedo localizar un tutorial donde he entendido como hacerlo. Cons El precio podría ser más reducido para poder hacerlo servir durante todo el año. Review Source Response from Jotform May 19, 2022 Hello Maribel, Thank you so much for your nice review. We are glad you find our product intuitive. Have a good one! BF Berjoh F. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Great addition to my Business" August 23, 2019 5.0 Pros I love JotForms. It gives an easy and convenient way for me to have my clients submit information to me regarding their services. Cons I've used this product for years and have no cons to report Review Source Response from Jotform July 25, 2024 Hi Berjoh, Thanks for your nice review. We're glad to hear that our platform has made it easy and convenient for you to collect information from your clients. Your feedback is greatly appreciated. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SS Sameer S. IT Manager Marketing and Advertising Used the software for: Less than 6 months ### "Easy form for online registrations." October 26, 2019 4.0 If you have an event and need online registration system this is it. Pros Its an easy to use tool. We have used it for an online event registration. You can design forms on your own or use an existing template to suit your need. Cons There is nothing to dislike about it as the tool works as described. I haven't used all its features yet. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Jotform Jot form has more features. Review Source Response from Jotform July 14, 2024 Hi Sameer, Thanks for your positive review. We're delighted to hear that you find our platform easy to use for your online event registration. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AS Amy S. Photographer Photography Used the software for: Less than 6 months ### "Loved Jotform! " July 19, 2023 5.0 A very positive experience, will be using again!! Pros I used jotform for an online workshop I was putting on. It was so simple and easy for people to sign up! I loved using it and loved that jotform would email me each time someone new sent in a form. Cons I enjoyed everything about jotform. It was very effective and user friendly. Review Source Response from Jotform July 21, 2023 Hi Amy, Thanks for your positive review. We are glad you like our platform and that it is easy to use. Reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. TH Taylor H. Nutrition and Fitness Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Ideal platform for online documentation and surveys" June 14, 2023 5.0 Pros Being able to customize liability and sign on forms along with customer surveys is vital and convenient with jotforms. Cons Some initial confusion to recieve the client's returned forms and survey answers. Longer onboarding tutorials may be helpful. Review Source Response from Jotform June 15, 2023 Hello Taylor, Thanks for the positive review. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. ML Marcelo L. Investidor Investment Management Used the software for: I used a free trial ### "Avaliação do jotform- formulários de pesquisa e insigts" November 21, 2023 5.0 Minha experiência está sendo muito satisfatória. Pros Gosto pela facilidade de usar, além de poder conectar com o google. Cons É uma boa ferramenta de pesquisa, entrega o que promete, não tenho queixas. Review Source Response from Jotform December 9, 2023 Hi Marcelo, Thanks for your positive feedback! We're thrilled to hear that you find our platform easy to use, and we're glad the Google integration adds value to your experience. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AG Ashley G. attorney Legal Services Used the software for: 6-12 months ### "Love this Product" July 8, 2023 5.0 Amazing! I have not found a similar product that does everything that JotForm does with easy navigation. Pros Ease of use and real time notifications. Cons The storage space is a concern, especially since you cannot delete submission to free up space. Reason for choosing Jotform Cost. Review Source Response from Jotform July 13, 2023 Hi Ashley, Thanks for the positive review. For more information regarding form limits, you can check this link: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. GH Gavan H. Owner Online Media Used the software for: 2+ years ### "No 24/7 Support as advertised" November 19, 2019 4.0 Fast to take a payment - slow to offer any support or to apply upgrades Pros not much anymore as it has become useless with an upgrade not being applied, despite payment made. Cons Lack of chat or phone support and support requests via website are ignored Review Source Response from Jotform July 16, 2024 Hi Gavan, Thanks for your feedback. We want to assure you that over the years, our support system has continuously improved to better serve our valued customers like you. We are committed to providing you with the best support possible, 24/7. Whenever you need assistance, please do not hesitate to contact us. Our team is always ready to help, and you can expect to receive a response based on the average response time indicated on our support page. Your satisfaction is our top priority, and we are dedicated to ensuring that your experience with our support team is seamless and efficient. Let us know if you have any questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. WCY Wen Cong Y. Managing Director Computer Software Used the software for: Less than 6 months ### "Great Platform with average pricing" July 5, 2023 5.0 A pretty feature packed form builder at reasonable price. But pricing not best in the market Pros The export to PDF is a great option. I love the time efficiency of building a form system for my clients and integrate it with my software Cons Pricing. Permanent free tier with basic access to simple features would be appreciated Alternatives considered [forms.app](https://www.capterra.com/p/197758/forms-app/) Reason for choosing Jotform Cheap with pricing that is able to satisfy my business requirements Review Source Response from Jotform July 7, 2023 Hi Wen Cong, Thanks for the excellent rating. We are glad that you like our platform and integrations. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. CC Courtney C. Scentsy Consultant Consumer Goods Used the software for: 6-12 months ### "Time Saving ! " February 25, 2020 5.0 JotForm has made it easier for me to collect pre-orders and customer information! Pros I love the design and ease of use creating the forms. My customers can fill out all the information on their phone instead of me having to personally ask every single question. Cons If I log into another computer & not my phone I have been having issues will all of my created forms showing up. Review Source Response from Jotform September 20, 2020 We are happy to know that your customers are at ease when filling out the form. Though, it is odd that you have issues with your forms when logging to another computer. It should be really the same when you are logged to the same JotForm account using different browers or devices. We also couldn't reproduce this problem. I assume this is already resolved. If not, please do not hesitate to contact us into our Support System through our contact form here https://www.jotform.com/contact/. Regards! BK Bevan K. Art Therapist Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy to Use & Saves Me Money" April 12, 2023 5.0 I was considering using a third party service to do this, but because Jotform is so easy to use, I'm saving money on every registrant. Pros Jotform is very easy to create forms for the groups I run and to integrate it with my email. I was considering using a third party service to do this, but because Jotform is so easy to use, I'm saving money on every registrant. Cons I can't think of much. A very minor thing is the time it takes me to change the email sender address. I would just need to take the time to do that. Reason for choosing Jotform Easy to use. Integrated with my website builder tool. Review Source Response from Jotform December 10, 2023 Hi Bevan, Thanks for your wonderful review! We're thrilled to hear that our platform helps you efficiently create forms for your groups and integrate them with your email. It's great to know we're contributing to cost savings for you. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Course Building Technologist and Business Coach on the Education Team Used the software for: 1-2 years ### "Useful software" March 10, 2018 5.0 Easy form making! Pros I was tasked to look for a form software... and Jotform was selected because of how quickly I was able to create a form and put it on my client's site. (literally a few minutes.) I didn't even have to teach my client how to use it. It was just super simple and clear. Review Source Response from Jotform November 10, 2024 Hi, Thanks for your positive review. We're glad to hear that our platform made your job easier and that setup was quick and seamless. It's fantastic that your client found it intuitive, too. We appreciate your trust in us. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Marketing Manager Used the software for: 1-2 years ### "Great Design. Easy to Use" June 28, 2018 5.0 Pros This app has come a long way, the design used to be so so but they recently had a big update and I have been using them with clients website on a consistent basis. Cons No big complaints since the update. Free plan has lots of functionality and the app is super easy to setup or integrate with various platforms like wordpress, etc. Review Source Response from Jotform November 2, 2024 Hi, Thanks for leaving a positive review. We're glad to hear that the recent updates have improved your experience and that you're now using our platform consistently for your client's websites. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. NS Nicole S. Baker Food Production Used the software for: 6-12 months ### "Form builder" May 31, 2023 4.0 They're a bit of a leaning curve, but still easier than other forms I've tried. I'll use again Pros I liked that you could build a cotton firm to what you need to get across Cons It can get a little tricky building from scratch. Takes a few trial and error to figure it out. Review Source Response from Jotform June 1, 2023 Hello Nicole, Thank you for the excellent rating and feedback. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. GC Gabriela C. Payroll Practitioner Hospitality Used the software for: Less than 6 months ### "Super Easy to Use!" April 1, 2022 4.0 Pros The ease of use, and the different field options available when creating a form Cons coding the fields to sum was a bit more difficult, but support was very helpful Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Google did not have enough options or capabilities to collect the data we needed Review Source Response from Jotform April 5, 2022 Hello Gabriela, Thank you for the positive rating. Jotform aims to be user friendly when creating forms. Please contact us via our contact form at https://www.jotfomr.com/contact if you have any additional questions or issues. VW Vance W. Digital marketer Marketing and Advertising Used the software for: I used a free trial ### "Flexible form builder for static websites" December 12, 2022 5.0 Form building experience is great, and overall UX is decent. However, the monthly views limit is a huge turn-off. Please consider removing the monthly views limit since there is a monthly submissions limit already. Other than that, it's a joy using Jotform. Pros Ease of deployment and embedding on custom, static websites. It does all the heavy lifting of collecting responses via a performant form solution. Cons Probably the cost compared to newer players and monthly views limit, which is a bit odd. Alternatives considered [BlockSurvey](https://www.capterra.com/p/191307/BlockSurvey/) Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Features and flexiblity Review Source Response from Jotform December 14, 2022 Hello Vance, Thanks so much for sharing your feedback about our service. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. PR Percival R. DM Non-Profit Organization Management Used the software for: Less than 6 months ### "Jotform journey" October 18, 2022 5.0 very good Pros easy to use, good, clean, very handy,useful Cons limitation of submission for free version Review Source Response from Jotform November 11, 2022 Hello Percival, Thank you so much for taking the time to leave an excellent rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. GG Grace G. Resources Coordinator Marketing and Advertising Used the software for: 6-12 months ### "Easy to use and multipurpose " December 20, 2022 5.0 Pros I like that I am able to complete business remotely and not all parties need to be present Cons It could be easier for parties who have not used this type of software before, with more explanations about how to proceed Review Source Response from Jotform January 16, 2023 Hello Grace, We're glad you like Jotform and that it is beneficial to your business. Let us know through our support contact form at https://www.jotform.com/contact/ if you have any questions or concerns. JA Javier A. Chief Executive Manager Information Technology and Services Used the software for: 2+ years ### "Useful but too expensive" August 5, 2022 5.0 Pros Product has a lot of functionality and they keep adding more. Cons This product is too expensive for that it does- at least we don't use that much of the functionalities they provide. Review Source Response from Jotform August 10, 2022 Hello Javier, We really appreciate you taking the time to share your experience with us. Thanks for letting us know your thoughts about our pricing. We do our best to keep them fair and reasonable, especially in light of our dedication to quality products. We can assure you that JotForm has benefits that you won't find in a cheaper alternative; however, we'll keep your feedback in mind moving forward. Make sure to let us know at https://www.jotform.com/contact/ should you have questions or concern so we can help. AS Amie S. accounting clerk Accounting Used the software for: 2+ years ### "And the answer is?" December 20, 2022 5.0 Jotform is a fairly new platform for me. With so many events online now, jot form makes it easy to get the questions answered Pros I use Jotform as a user that answers questions for needed information for group project Cons I haven't experienced any cons with the Jotform software Review Source Response from Jotform January 4, 2023 Hello Amie, Thank you so much for the positive review. We are glad you like our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer HR Retail Used the software for: I used a free trial ### "really cute" August 10, 2022 3.0 Pros the user face is really fun and cute for millenials Cons it's too expensive for upgrade and a less submission Review Source Response from Jotform August 17, 2022 Hello there! Thanks for your positive review. We believe our pricing remains an excellent value and continues to be very competitive among others. Have a good one! austin O. Web Designer Used the software for: Less than 6 months ### "jot form is a very good software someone should use." March 23, 2018 5.0 Flexible enough to make anything form a simple contact form to a detailed. Pros Designed to build forms for your website flexible enough to make anything from a simple contact form to a detailed, multi-page survey simple and fast to use, so you can build a form in under 5 minutes built to work in any website. Cons Form apps tend to be pretty similar, with the same dozen form fields, drag-and-drop editors, and basic themes. And most save your form results in the forms Review Source Response from Jotform November 3, 2024 Hi Austin, Thanks for leaving a positive review. We're glad to hear that you appreciate our platform's flexibility and ease of use, allowing you to build forms quickly for your website. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. SB Sheldon B. CEO Financial Services Used the software for: Less than 6 months ### "Never kept up, other softwares have embarrassed them" December 29, 2021 4.0 Pros They have more integration than most but a lot of that is possible to reserve here these days so not really a huge pro Cons There really is no way to make these forms look great. They really lost a lot on design which of course if I’m making a web form that I need people to find a beautiful enough to fill out Review Source Response from Jotform January 24, 2022 Thanks for the feedback! We would like to guide you to add CSS to make the look and feel of the form more appealing https://www.jotform.com/help/117-how-to-inject-custom-css-codes/ You can check our templates: https://www.jotform.com/form-templates/?classic Feel free to contact us via our Support system: https://www.jotform.com/contact Thanks! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.