# Page 96 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 96 - Is Jotform the right Electronic Data Capture solution for you? Explore 2893 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews --- Jotform 4.7 (2893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 96 - Reviews of Jotform ## Showing most helpful reviews Showing 2376-2400 of 2893 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GV George V. Director Computer Software Used the software for: 1-2 years ### "Easy forms" November 15, 2022 5.0 Pros It was refreshing to see how many integrations they offer Cons Really difficult to find something bad about Jot Review Source Response from Jotform November 30, 2022 Hello George, Thank you for your perfect rating. We are grateful for your feedback. If you come across issues, reach out to us through our support contact form at https://www.jotform.com/contact/. WJT Wei Jie T. SALES Retail Used the software for: Less than 6 months ### "OraThai-SG snack mart" June 13, 2021 5.0 good Pros Easy to make order form. Check stock. love to learn how to make promotion such as 3 for $10 but had to change the speacial price 1 by 1 Cons payment as im from singaporean there cant make paynow or any other payment using phone instead o f=f paypal Review Source Response from Jotform July 20, 2021 Thank you for your perfect rating. We appreciate it. Unfortunately, we are having issues understand your concern. If you want to upgrade to a paid plan, you can pay through CC or Paypal via our pricing page here http://www.jotform.com/pricing/. If you are referring to the payment integration in your form, we have many payment gateways integration aside from Paypal. As soon as the user submits the form, you will receive their payments almost in an instant in the payment gateway you used. The payment integrations work perfectly on a mobile device. BG Ben G. School project Supermarkets Used the software for: I used a free trial ### "Best Form Builder" May 31, 2024 5.0 Pros It helped me make a survey for my upcoming school project presentations and a app for it Cons No cons! There’s none, it is the best!,! Review Source Response from Jotform December 7, 2025 Hi Ben, Thanks for using Jotform and for sharing your seamless experience using our platform. We're happy to hear that it helped you create surveys and apps for your school project presentation. Let us know if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. DG Daniel G. Dog Trainer E-Learning Used the software for: I used a free trial ### "Jotform Review" July 14, 2023 5.0 Pros When it comes to form building apps, is the easiest to use. Cons There hasn't been anything I dislike about and I've been using it for a year! Review Source Response from Jotform December 10, 2023 Hi Daniel, Thanks for your compliment! We're thrilled to be your top choice for form-building apps. Your positive words are greatly appreciated. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. GD Gagan D. Managing director Education Management Used the software for: 2+ years ### "jotform is good website for all users" July 20, 2022 5.0 our experience with is good Pros admissions form template is good features . Cons we are already builded forms regarding new entry Review Source Response from Jotform August 5, 2022 Hello Gagan, Thank you for the positive rating. We are glad you liked our features. If you have inquiries regarding Jotform, please don't hesitate to contact us using our contact form at https://www.jotform.com/contact. MH Margaret H. president Non-Profit Organization Management Used the software for: Less than 6 months ### "Changed the way we stored info on our rescue kitties" February 2, 2024 5.0 eye opening and exciting and eager to learn more. Pros The ability to fill out info from our phones. The spreadsheet generated from the data entered. Cons Learning the ins and outs took some time. But thats expected. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) convenience, more capabilities, easy access. Review Source Response from Jotform February 7, 2024 Hi Margaret, Thanks for the positive review of our platform. We are happy that you like our spreadsheet feature. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. CJ Chad J. Manager Building Materials Used the software for: 1-2 years ### "Helpful" November 25, 2023 4.0 Pros I work with stores all over the country. We all use it. Cons Updates take to long and sometimes someone doesn’t update and won’t work. Review Source Response from Jotform December 2, 2023 Hi Chad, Thanks for your wonderful review! It's great to hear that Jotform is a go-to solution for stores in your country. Regarding the updates issue, if you're referring to the changes in the form in Form Builder, it should automatically reflect in the live form. If you encounter an issue, just let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Shantanu D. Senior Consultant Information Technology and Services Used the software for: I used a free trial ### "User Friendly " November 15, 2022 3.0 Pros Easy to use, user is guided at most of the process steps, helps have the intuition for the next steps Cons The UI in some pages is not very properly organised Review Source Response from Jotform December 16, 2022 Hello Shantanu, Thanks for your feedback. It's great to know that you find our platform user friendly. With regards to your concern about unorganized UI in some pages, could you please specify which pages you're referring to? Please reach out to us through our support contact form at https://www.jotform.com/contact/ and provide us with more information so we can assist you further. BA Brandi A. owner Cosmetics Used the software for: I used a free trial ### "Jotform" July 9, 2023 5.0 The experience was good. I would use it in the future. Pros I like the form builder features the best. Cons I didn't like the cost of this form building product. Review Source Response from Jotform July 11, 2023 Hi Brandi, Thanks for the positive rating. We are glad you like our form builder. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help. VR Verified Reviewer Student Hospital & Health Care Used the software for: I used a free trial ### "Great features, but not easy to navigate." February 12, 2021 4.0 Pros I like all the templates that offers and the features within each template allow for detailed customization of forms. Cons It was difficult for me to navigate some features of . Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Google Forms is easier to navigate and it's connected to my Google Drive. Review Source Response from Jotform February 16, 2021 Thanks for your positive feedback. Please let us know which feature you find difficult so we can further assist you. Perhaps our user guide would be of help http://www.jotform.com/help/. You can always reach us in our support system through our contact form here https://www.jotform.com/contact/. Best Regards! Eliana V. Higher Education Used the software for: I used a free trial ### "A+" April 16, 2016 5.0 This application is very easy to use and also are flexible, user friendly and very allow to do forms with very fancy results. So happy with the form... Pros Good GUI, stable, easy to use Cons Work without internet (like a local version that can be synchronize with the cloud) Review Source Response from Jotform January 3, 2025 Hi Eliana, Thanks for your positive review. We're delighted to hear that you find our platform user-friendly, stable, and easy to use. We appreciate your feedback. If you haven't yet known, Jotform supports offline forms. This means you can collect submissions even without an internet connection, and the data will automatically sync once you're back online. Check out this guide to find out more: https://www.jotform.com/help/589-how-can-i-use-jotform-mobile-forms-without-internet-access/. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MP Maxence P. Fondateur Health, Wellness and Fitness Used the software for: I used a free trial ### "Envie de créer un formulaire interactif et simple à compléter ? Jotform est la solution" December 13, 2023 5.0 Pros permet de créer des formulaire visuels et cela augmente la complétion des enquêtes Cons Un prix onéreux pour un seul formulaire, mais très rapidement rentabilisé sur plusieurs enquêtes. Review Source Response from Jotform December 22, 2023 Hi Maxence, We are so glad to hear that you had a great experience using our platform! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. EM Edward M. Owner Photography Used the software for: 1-2 years ### "Easy to use - comprehensive form builder " November 10, 2021 4.0 so far pleased with it Pros I was attracted to this form builder due to its ease of use and ability for users to upload images Cons there are storage limitations that can be managed by exporting data and clearing the storage Review Source Response from Jotform November 26, 2021 We are so glad that you are satisfied with Jotform Edward. Thanks for your review! :) lB lio B. webmaster Cosmetics Used the software for: 1-2 years ### "boutigne en ligne gestion paypal HORS SERVICE" December 30, 2022 1.0 Problème non résolut je suis obligé de quitter Pros difficile de dire quand la fonctionnalité première ne fonctionne pas ! Cons La fonctionnalité de connexion paypal business est définitivement impossible.Une résolution comme comme informé par via l'effacement de la cache du navigateur a été un echec. PAS DE SOLUTION, SILENCE DE JOTFORM Bilan : perte de commandes clients en ces fêtes de fin d'année ! Review Source Response from Jotform January 5, 2023 Hello Lio, Thanks for your feedback and we're sorry you're experiencing issues with your form. We tried our PayPal Business integration just now and it is working as expected. We'd like the opportunity to investigate this issue further. Please provide us your existing ticket link or reach out to us again through our support contact form at https://www.jotform.com/contact/ so we can understand what's happening with your form and assist you moving forward. We'll look forward to your response. VR Verified Reviewer Student Information Technology and Services Used the software for: 1-2 years ### "Best Option for Forms" July 30, 2022 5.0 Pros It's easy to use and design forms. It also has a lot of templates included. Cons Their service can be cheaper for personal accounts who want to get premium. Review Source Response from Jotform August 1, 2022 Hello, Thank you so much for taking the time to provide a positive feedback. You may view our available templates at this link: https://www.jotform.com/form-templates/. If you have feature requests or questions, please don't hesitate to contact us using our contact form at https://www.jotform.com/contact. IA Ibrahim A. CEO Architecture & Planning Used the software for: 2+ years ### "Eay to use, fast to publish" August 22, 2021 5.0 Pros Jot form could be one of the easiest and fastest ways to build a survey form. I use it in many ways in my company Cons Some limitations in the forms of the questions and sharing the results. Review Source Response from Jotform August 26, 2021 Thanks for the positive review, Ibrahim. FYI, we do not have limits on the field questions. If you're referring to something else, please contact us at https://www.jotform.com/contact/ so we can help. Thank you! Larry S. Human Resources Director Information Technology and Services Used the software for: 1-2 years ### "Very good product" April 16, 2016 5.0 is great. I've been using it for years for multiple uses over a variety of different websites. Going on about 5 years now without any issues. 10/10 Pros Great customer support, great forms. Cons Perhaps the price is a bit expensive. Review Source Response from Jotform January 3, 2025 Hi Larry, Thanks for leaving a positive review. We're happy to hear you're happy with our Customer Support and with your forms. Your satisfaction means everything to us. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. VK Vivek K. Regional Coordinator Education Management Used the software for: Less than 6 months ### "Regional Coordinator " September 17, 2023 5.0 It's good or easy access with small or large group Pros Easy in reporting or data collection from team Cons Drop-down menu is good for collection of selective data Reason for choosing Jotform Easy in use not needed big training for this it's easy to share or complete task Review Source Response from Jotform September 20, 2023 Hi Vivek, Thanks for taking the time to leave us a positive review. We're glad to hear about your positive experience. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. KE Karen E. Founding Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Tool" June 7, 2023 5.0 Pros What I like most about is that there are forms that are already created. I can take that form and customize it to my business. Cons The least thing I like about is that it wasn't as user friendly as I hoped it would be. Once I learned how to do it, it was fantastic. Review Source Response from Jotform June 10, 2023 Hello Karen, Thank you for sharing your experience using our platform. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help. BL Ben L. Associate Pastor Religious Institutions Used the software for: 1-2 years ### "JotForm Review" January 8, 2019 4.0 We have used it to build everything from simple contact forms to much more complex forms and we can embed it right on our website. Pros I like that you can use it to build custom forms with a vast array of data for free (or relatively inexpensive). Cons The only thing I don't really like is it has some limitations when embedding the form on a webpage. Review Source Response from Jotform August 11, 2024 Hi Ben, Thanks for leaving us a positive review. We're happy to hear you enjoy the flexibility of building custom forms with our platform. We're glad our pricing works for you as well. Feel free to reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. SB Sangita B. Research Assistant Research Used the software for: 6-12 months ### "An option to google forms" March 24, 2024 5.0 Pros I like how simple forms can be made using this and also design and automate sending newsletter. Cons The functionalities are restricted for free users and are often one-tones formed. Review Source Response from Jotform April 27, 2024 Hi Sangita, Thanks for your positive review. We're thrilled you're enjoying the simplicity of creating forms and automating newsletter sending with our app. For questions or concerns about account usage and limits, we kindly ask checking this guide to learn more: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MH Monty H. Business owner Automotive Used the software for: Less than 6 months ### "Forms. " February 23, 2023 3.0 Pros Product is somewhat easy to use. Once it’s figured out. What one wants the end product to look like and have. Cons If to much info is on form, will crash. Review Source Response from Jotform February 24, 2023 Hello Monty, Thank your for the feedback and rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help. JO Janet O. admin Sports Used the software for: Less than 6 months ### "Jotform for sport event" April 2, 2024 5.0 It is easy to use, access and customer service was quick Pros It was easy to setup with the form templates and easy to share Cons There was nothing that I didnt enjoy about using the platform Review Source Response from Jotform April 9, 2024 Hi Janet, Thanks for the 5-star rating. We are glad that our platform fits your needs. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. Arnaldo L. Designer Design Used the software for: Less than 6 months ### "Me surpreendeu!" May 6, 2022 5.0 No geral, acredito que é uma plataforma bem completa com muitas soluções que se bem utilizadas, não é necessário utilizar mais nenhuma ferramenta! Pros Conheci o site a pouco tempo e me surpreendi! Estava procurando um sistema para fazer meus formulários e dei de cara com um sistema completo para gerar materiais maravilhosos! Ainda estou descobrindo a plataforma, mas já vi que tem integração até com formas de pagamento! Surreal isso! Ainda consigo integrar com plataformas de stream e gerar outros materiais, como pdf e até aplicativo de agendamento! Vai me ajudar muito a oferecer novos serviços aos meus clientes! Cons Por enquanto, estou bem satisfeito e curiosos com a plataforma! Review Source Response from Jotform May 19, 2022 Hello Arnaldo, We are happy to hear your satisfaction with our product. We are glad to know it is useful for your business. If you come across issues, make sure to contact us via our Support Contact Form https://www.jotform.com/contact/ so we can help. TO Tayrone O. Ceo Capital Markets Used the software for: I used a free trial ### "Avaliação do Jotforma - pesquisas " November 30, 2023 5.0 Utilizar o tem me agilizado muito fazer pesquisas. Pros O é uma excelente ferramenta de formulários de pesquisa eletrônica, gosto muito de utilizar para fazer pesquisas rápidas. Cons Gostaria de ter mais personalizações disponiveis dos formulários. Review Source Response from Jotform December 5, 2023 Hi Tayrone, Thanks for the excellent rating. It is possible to customize the classic form layout using custom CSS. For more information, you can checkout this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. 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