# Page 79 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 79 - Is Jotform the right Contract Management solution for you? Explore 2876 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2876)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Page 79 - Reviews of Jotform

## Showing most helpful reviews

Showing 1951-1975 of 2876 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jean B.  
Training team lead  
Consumer Services  
Used the software for: 1-2 years

### "Great form automation tool"

November 16, 2023

5.0

Pros

It is very easy to automate forms and share with the rest of the employees

Cons

Setting up the forms requires a know-how expertise.

Review Source

Response from Jotform

November 17, 2023

Hi Jean, Thanks for the positive feedback. We are glad that you are able to utilize our platform easily. You can check our help guides in creating forms at this link: https://www.jotform.com/help/. You can also contact us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

MP

Matheus P.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "Best form app"

May 28, 2018

5.0

Pros

The website is great. It's very easy to create forms to interact with our clients and employees. It's saved us much time and effort.

Cons

It could have more integrations, with Pipedrive and Google Sheets. I had to use Zapier to do these integrations.

Review Source

Response from Jotform

November 3, 2024

Hi Matheus, Thanks for your positive review. We're happy to hear that our platform has made connecting with your clients and employees easier, saving you time and effort. That's exactly what we aim for. If you haven't yet known, Jotform already integrates with Google Sheets and Pipedrive. Here are links to the guide: Pipedrive Integration: https://www.jotform.com/help/580-how-to-integrate-jotform-with-pipedrive/. Google Drive Integration: https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets/. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JC

Jose C.  
ECONOMISTA  
Capital Markets  
Used the software for: Less than 6 months

### "Recomiendo JOT FORMS"

December 9, 2021

5.0

Pienso continuar usando JOTFORMS indefinidamente.

Pros

Abrir mi propio usuario fue facil y rapido. Ademas cuentan con cientos de plantillas que hacen tu trabajo muy rapido y visualemnte atractivo .

Cons

La version gratuita tiene poco espacio de compilacion.

Review Source

Response from Jotform

December 28, 2021

Thanks for your 10-star rating!

TF

Trina F.  
Receptionist  
Education Management  
Used the software for: 2+ years

### "Fool-Proof at Creating Forms"

February 1, 2023

4.0

Helps coordinate events and orders

Pros

Creating and editing is very user friendly.

Cons

Many columns of data have to be resorted when families with more than one child respond.

Review Source

Response from Jotform

February 3, 2023

Hello Trina, Thank you for the positive rating. We are happy to know that you have enjoyed using our form builder. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

PLW

Puay Leng W.  
Deputy Manager  
Financial Services  
Used the software for: 2+ years

### "Very functional and user friendly"

September 29, 2023

5.0

Pros

The support provided is very timely. Whenever I've met with any problem when building or using my forms, the turn around time from support is really prompt in helping me solve the problem.

Cons

None! All the features and functions are very user friendly in my point of view.

Review Source

Response from Jotform

October 7, 2023

Hi Puay, Thanks for taking the time to share your positive experience with our platform! We're thrilled to hear that you've been thoroughly impressed with our support team's assistance. If you ever have any questions, reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JM

Jim M.  
Owner  
Law Practice  
Used the software for: Less than 6 months

### "All the features without all the cost"

February 17, 2021

5.0

Great. My form was easy to design and deploy to my website.

Pros

I previously used FormStack for my lawfirms intake forms. has all the features I need in their free tier. FormStack did the job just as well, but it would have cost about $35 per month. Also, I think JotForm has more integrations with other web services.

Cons

Getting my form to integrate with Excel was a bit of a chore. I suspect that is on Microsoft, not . The form integrated with Google Sheets without any problems at all.

Reason for choosing Jotform

cost

Switched from

[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)

cost

Review Source

Response from Jotform

August 20, 2024

Thank you for your positive review. If you come across issues with your Excel integration, please do not hesitate to contact us in our support system through our support contact form here https://www.jotform.com/contact/ so we can help you diagnose the problem and provide you a solution. Update: Good News! Jotform has just released integration with Microsoft Teams. You can now send new submissions to Microsoft Teams automatically. Check out this link for more information: https://www.jotform.com/integrations/microsoft-teams.

GC

Glenn C.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "What a disaster"

February 19, 2021

1.0

Terrible.

Pros

I have no positive words to say about this company after my experience.

Cons

Due to errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions. Do not use this company for payment processing forms if you value your customers. it has been a nightmare and there is no customer service to help.

Reason for choosing Jotform

I chose due to price but regret that decision deeply. I guess you really get what you pay for.

Review Source

Response from Jotform

February 27, 2021

Hi Glenn, We are truly sorry to hear about the troubles you have experienced with payment integration. Let me please inform you that your issue was already resolved in your support ticket here https://www.jotform.com/answers/2910592. Kindly check and get back to us if you have any other questions or concerns. Best Regards!

ME

Mohammad E.  
Program Manager  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Super user friendly"

May 13, 2024

5.0

Pros

It is super user friendly and easy to use. didnt take me long to get used to it

Cons

Limited number of submissions per month. i believe this should be increased to at least 750 instead of 100

Review Source

Response from Jotform

June 13, 2024

Hi Mohammad, Thanks for the excellent rating. We are happy to know that it was easy for you to create forms using our platform. We believe the current monthly submissions limit on the Starter plan, 100/month, is enough for basic usage. Feel free to upgrade your account to a higher plan on the pricing page at http://www.jotform.com/pricing/ should you need more limits. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

VR

Verified Reviewer  
IT SPECIALIST POLICY AND PLANNING/CUSTOMER SUPPORT  
Government Relations  
Used the software for: 2+ years

### "One of THE best applications in my tool box"

May 27, 2018

5.0

Pros

How easy it is to use. I have tried a few other apps and always comeback to Jotforms. There just anythings a good as this.

Cons

There is nothing bad to say about this application. I have used it for over 6 years and it just keeps getting better.

Review Source

Response from Jotform

November 2, 2024

Hi, Thanks for your positive review. We're glad to hear that our platform stands out for you and that you like it. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MH

Mary H.  
Communications & Marketing Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Jotform = Easy Data Collection"

June 30, 2022

5.0

Pros

I loved the ease of use--how easy it is to set up a form and see all of the data collected from it. Everyone on my team is able to figure it out quickly with minimal teaching required. There are so many tools that you can set up to communicate with data collected in your forms.

Cons

If anything, the price could always be lowered.

Review Source

Response from Jotform

July 4, 2022

Hello Mary, Thank you for your review. We're glad you had a good experience with our product. We believe our pricing remains an excellent value and is competitive among our competitors. For example, we are the only online form builder platform that provides the highest level of data security to our users. This includes PCI Compliance, HIPAA Compliance, GDPR Compliance, and a lot more. https://www.jotform.com/faq. You can reach out to us using our support contact form at https://www.jotform.com/contact for more queries and suggestions.

Sherry Mae E.  
RO1  
Government Administration  
Used the software for: Less than 6 months

### "Jotform Review"

December 3, 2022

4.0

Overall it is a very nice app. It's very easy to set-up and it is very user friendly. Maybe you just have to fix some bugs that causes the minor problems.

Pros

Easy data collection. Very easy to use when creating forms and surveys. Simple enough to navigate. There are a lot of cool templates.

Cons

It is somewhat sluggish and consumes a lot of bandwidth. Sometimes it has also having trouble submitting forms, it stays in the drafts.

Review Source

Response from Jotform

December 15, 2022

Hello Sherry Mae, Thanks for your feedback. We're sorry you're experiencing issues. To help us understand and assist you on these issues, please contact us through our support contact form at https://www.jotform.com/contact/ and provide us with more information including the form link. We'd be happy to assist you through our Support System.

Angelo S.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "JotForms for tasks and schedules!"

October 31, 2022

4.0

Pros

What I like the most is the schedulinh part where people can actually see how many slots are left per time-frame.

Cons

What I like least is the over quota feature when using a free-trial version.

Review Source

Response from Jotform

November 29, 2022

Hello Angelo, Thank you for your positive review. We greatly appreciate it. If you have any questions or concerns, make sure to contact us through our support contact form at https://www.jotform.com/contact/.

OP

Oliver P.  
Kaufmann  
Information Services  
Used the software for: I used a free trial

### "Nur zum Emphelen "

July 29, 2023

5.0

Nur positiv bisher .

Pros

Es ist sehr umfangreich und leicht zu bedienen . Funktioniert sehr zuverlässig .

Cons

Ich habe leider das 50% Angebot verpasst

Review Source

Response from Jotform

August 2, 2023

Hi Oliver, Thanks for the positive rating and feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Instructional Designer  
E-Learning  
Used the software for: 2+ years

### "eForms and Surveys"

May 21, 2020

5.0

Pros

The free version of will get the job done if you have a form or survey to do every once in awhile.

Cons

No cons really. The paid subscription gives more capability and is affordable.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Review Source

Response from Jotform

September 17, 2020

Thanks for the 10-star rating! That really is a wow review. Cheers! :)

Gino C.  
Libero Professionista  
Internet  
Used the software for: 1-2 years

### "Form contatti free e pro"

February 10, 2023

4.0

Complessivamente continuo ad usare questo software per l'ottimo rapporto qualità/prezzo

Pros

Gratuità nel caso di piccoli progetti e temi già pronti

Cons

Un po' articolata la creazione dei form da zero

Review Source

Response from Jotform

February 14, 2023

Hello Gino, Thank you for the excellent rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

SC

Shilton C.  
Marketting Manager  
Retail  
Used the software for: 2+ years

### "So much versilitity "

November 28, 2023

5.0

Pros

seamlessly integrates with my website allowing me to create anything from complaint forms to simple order forms that do not require any complex coding skills.

Cons

The bronze tier should include more than 25 forms.

Review Source

Response from Jotform

November 29, 2023

Hi Shilton, Thanks for the wonderful review and rating. Your feedback is appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

VR

Verified Reviewer  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very easy and convenient survey"

October 2, 2023

5.0

Pros

Survey that make easily for customer and everyone

Cons

More feature with interactive AI powered

Review Source

Response from Jotform

October 14, 2023

Hi, Thanks for your awesome review. We're delighted to hear that our platform helps you make surveys easy and convenient. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Researcher  
Research  
Used the software for: Less than 6 months

### "Nice and easy to use software"

November 17, 2022

5.0

Pros

The fact that it is easy to set up and customize a new form and integrate it with many other applications

Cons

The free plan is very limited both for the number of submissions per month and for the upload storage. I tried erasing old submissions to free up some space but my monthly usage did not change.

Review Source

Response from Jotform

November 29, 2022

Thank you for taking the time to share this positive rating. We are glad you like our form customization and integration. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

JN

Jeanette N.  
Advisory Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Finally! A form that can meet all our needs"

March 3, 2023

5.0

Pros

is easy to use, powerful and automates our registration process to save me a lot of time.

Cons

It took a little bit of time to learn . A tutorial would have been helpful.

Reason for choosing Jotform

Features and website integration

Switched from

[RegFox](https://www.capterra.com/p/91029/RegFox/)

It was not easy to use nor flexble like .

Review Source

Response from Jotform

March 9, 2023

Hello Jeanette, Thanks a lot for your nice review. We're glad that our platform helps automate your registration process and saves you time. We're beyond grateful for your overall rating. For video tutorials, please check our Youtube channel at https://www.youtube.com/user/thejotform. We also have a user guide section with lots of helpful guides, check this out: http://www.jotform.com/help/. Reach out to us through our support contact form at https://www.jotform.com/contact/ if you have any other questions or concerns.

SE

Susan E.  
Operations Manager  
Facilities Services  
Used the software for: 6-12 months

### "Made employee submissions a breeze! "

June 14, 2023

5.0

Pros

Ability for employees to quickly submit information from jobs.

Cons

Free image storage fills quickly. The monthly fee is a bit steep for our small business, but the ease of the program makes it necessary to pay.

Review Source

Response from Jotform

June 15, 2023

Hello Susan, Thanks for the excellent feedback. Please get in touch with us using the support contact form found at https://www.jotform.com/contact/ if you have any inquiries or recommendations. We'll be glad to assist.

DL

Daniel L.  
Owner and Founder  
Entertainment  
Used the software for: 1-2 years

### "One of the best Survey Form"

September 26, 2019

5.0

Pros

JotFrom is really easy to use and I know a lot of companies use this software.

Cons

The least thing I like about this software is that there are other choices like SurveyMonkey and Google Form, which are free for the most part.

Review Source

Response from Jotform

July 17, 2024

Hi Daniel, Thanks for your nice review. We're thrilled to hear that you find our platform easy to use. While there are free alternatives, we strive to offer unique features and superior flexibility that set Jotform apart, such as the highest online form security we offer, compliance, widgets, integrations, and many more. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SA

Saif A.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Tool to create froms"

September 10, 2022

5.0

Pros

Jotforms is providing the integration option with WordPress and it is very easy to integrate, also I really like its forms automation system that helps us to do things automatically.

Cons

Sometimes, while using Jotforms on WordPress it does not load, and we need to reload the whole webpage.

Review Source

TK

Trey K.  
Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Wonderfully Designed"

December 8, 2022

5.0

Pros

This product is very customizable and it allows us to be creative endlessly.

Cons

I do not have anything negative to say about this website.

Review Source

Response from Jotform

December 9, 2022

Hello Trey, Thank you for the excellent rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

CM

Claire M.  
Founder  
Writing and Editing  
Used the software for: 6-12 months

### "Love Jot form "

August 3, 2023

5.0

My overall experience with was really good, it provided me with all the tools needed to get my survey out and read the data

Pros

The freemium version of jot frm was exactly what I was looking for. we used it to gather feedback from online courses and managed 8 cohorts with excellent data collection and ease of sharing.

Cons

I can't think of anything I disliked about . At a push, their website was a little more dated than competitors such as survey monkey.

Review Source

Response from Jotform

August 11, 2025

Hi Claire, Thanks for leaving a positive review. We're glad to hear our platform met your needs and helped you gather valuable feedback from your online courses. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CJ

Cristian J.  
SysAdmin  
Telecommunications  
Used the software for: I used a free trial

### "Formularios multiuso"

February 21, 2022

4.0

, permite realmente obtener datos sin conocimiento para crear una web. Realmente muy útil.

Pros

Lo importante, es la facilidad de edición, administración y carga de datos. Además de tener disponibilidad para crear una App.

Cons

Observé que tiene momentos donde el servidor está caído. Y no es posible utilizar

Reason for choosing Jotform

Porque es más fácil de usar y muy completo para elegir tipos de consultar.

Review Source

Response from Jotform

June 30, 2024

Hi Cristian, Thanks for your positive review. We're glad to hear that you find our platform easy to use, specially for managing your data. It's great to know that you like our App features as well. We want to assure you that our uptime has been stable, and we are no longer experiencing any downtimes. You can verify this on our uptime status page: https://status.jotform.com/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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