# Page 2 | GoFundMe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GoFundMe the right Fundraising solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158457/CrowdRise/reviews

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GoFundMe

4.3 (68)

[View alternatives](https://www.capterra.com/p/158457/CrowdRise/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of GoFundMe

## Showing most helpful reviews

Showing 26-50 of 68 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Sheena L.  
Program Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Program Manager"

September 18, 2024

4.0

Pros

getting money to people who are in need at the time

Cons

Taking a percentage of the fees, especially for people in need

Review Source

Fray Agustin G.  
Director de albergue  
Civic & Social Organization  
Used the software for: 1-2 years

### "Financiamiento de proyectos"

June 6, 2024

4.0

Nos ha permitido financiar actividades de apoyo a familias necesitadas, con una campaña de recaudación de fondos

Pros

Permite generar campañas para financiar proyectos o recaudar apoyos para actividades del albergue

Cons

A veces no muestra los avances de la campaña, tarda en actualizarse, pero es cosa de algunas horas

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

Hicimos el cambio para probar esta nueva alternativa

Review Source

TC

Tonya C.  
Entrepreneur/small buisness owner  
Arts and Crafts  
Used the software for: 1-2 years

### "So Thankful Gofundme worked for us!!!!"

May 11, 2022

5.0

I was emotionally overwhelmed with the fact that Gofundme actually worked. I had never used it prior to losing both my in laws at the same time and at that time we desperately needed help financially to cover two peoples funeral costs. When I created our Gofundme I wasn’t sure if We would raise anything at all to help us.. especially considering this was during this whole Covid pandemic but it worked. Thank God. However I’m also Hopeful that I won’t ever be put in such an awful situation that I’ll need to use it again, but I do recommend using gofundme if you really truly need it. My only advice is if you do use this platform share share share. Use your social media and spread the word, and don’t be shy to ask everyone you know to spread the word as well because the more people who share it means more people you’ll be able to reach, which ultimately means more help for your cause & the higher your chances will be of actually getting the help you need for your cause in your time of need. Also I recommend doing video updates on your goal process along the way and that also allows you to thank everyone who helped (as a whole) instead of trying to figure out how to individually reach out to thank people you don’t know. Hopefully this review helps a lot of people out there who are indecisive or on the fence about trying to use gofundme. It definitely cant hurt to try, you just never know… humanity might still surprise ya.

Pros

I like that Gofundme let me know every time someone donated to my fundraiser to assist with unprepared for funeral costs for my husband and I when my mother and father in law both unexpectedly passed away. I like how easy Gofundme was to use to assist with our financial problem we encountered with two funerals to plan when we had no funds instructions or assistance from life insurance etc. gofundme was a godsend for us in our time of need.

Cons

The only con I experienced was more of a personal conviction than anything about Gofundme itself, the only con for me was asking other people for help…. Especially at such a traumatic moment. However there’s nothing Gofundme could do to help with my ego / pride or personal dilemma. If you desperately need help fundraising for a good cause I completely recommend Gofundme.

Review Source

VR

Verified Reviewer  
Owner  
Religious Institutions  
Used the software for: 6-12 months

### "GoFundMe is a non-profits dream"

July 15, 2021

4.0

It was a positive one. As I said, their very helpful if you have trouble with anything on the platform, and it's a great way to help people.

Pros

The whole platform is helpful, as it's an easy way to help a charity raise money, and get people the help they need. Customer service is as well, though with a few bad eggs. It doesn't stop from using it again and again, though.

Cons

Customer service. Not every worker is rude, but there are a few bad eggs that will be extremely rude and unhelpful.

Reason for choosing GoFundMe

Good reviews from colleagues

Review Source

Johann Josef G.  
Principal  
Computer Networking  
Used the software for: Less than 6 months

### "No recommended. Borderline scam."

April 3, 2024

1.0

Highly negative. After setting up the fundraiser, the very first message from GFM was that my account was under review until I respond to seven (7) open-ended intrusive questions, which I did immediately. Have yet to hear back from them. This was a fundraiser for muslim friends of mine, currently trapped in Gaza and literally starving. GoFundMe does not care. They are very 'politically correct' and probably also a scam.

Pros

Their marketing. It looks real even though the company is not.

Cons

Payment of contributions never happens. If you want to support any muslim or brown people, get ready for a lot of intrusive questions as to WHY you'd want to do that.

Reason for choosing GoFundMe

I was ill-informed. Have been educated by now.

Review Source

AT

Aaron T.  
Program Analyst  
Government Administration  
Used the software for: Less than 6 months

### "No One Can Match GoFundMeCharity!"

July 27, 2021

5.0

Pros

For both users and donors, this software is very straightforward and easy to use. As the user, I was able to customize my campaign with messages, pictures, and videos which added that personal touch. Furthermore, I was able to send thank you messages to donors through the site, which was awesome! Finally, the funds transfer was secure and easy with minimal fees.

Cons

I have no criticism. As a user, this product was awesome! And feedback I received from my donors, it was the same. Very easy to use.

Review Source

VR

Verified Reviewer  
Field Sales Representative  
Consumer Goods  
Used the software for: 6-12 months

### "Best in class"

July 24, 2021

5.0

GoFundMe is best in class in simple fundraising.

Pros

All the features you need to set up your fundraising website, ask for and manage donations, and access your donations for your mission are seamlessly integrated.

Cons

There were a few "donors" who were not donors but trying to reach the person who was in need for social reasons.

Review Source

Rachael B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great for individual and team fundraising campaigns"

November 5, 2019

4.0

At the end of the day, we decided to switch to Classy as it was a more integrated fundraising platform. Crowdrise didn't have enough general donation processing/management tools that we wanted in a fundraising platform.

Pros

We liked to use crowdrise for individual fundraising campaigns centered around 1 specific goal or event. Our fundraisers used it for raising money as they did a race, for a specific program, or for raising money to go on an international missions trip. It's great for college students to create peer to peer campaigns for example.

Cons

I did not like how this integrated with our website (or rather the lack thereof).

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Review Source

LS

Laura S.  
Social worker  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "GoFundMe not trustworthy"

February 6, 2022

1.0

I feel betrayed. I will never donate on GoFundMe ever again!

Pros

I used to like GoFundMe and regularly donated, but no more.

Cons

GoFundMe said the Freedom Convoy was violent and a threat and GoFundMe said they would keep over $10 million in donations and distribute the money to charities of their choosing. This is so wrong! Then due to public outcry, GoFundMe said they will return all donations. Too late, they are no longer trustworthy especially since GoFundMe allowed violent groups to collect donations through GoFundMe, groups that last summer rioted, burnt cars and buildings, looted and ransacked businesses, beat people up, etc. Not acceptable behavior for a business, to support such activities and such groups!

Review Source

Ayano J.  
Independent Contractor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good for fundraising needs"

August 1, 2021

4.0

It's been a good experience thus far. I think that the reputation of GoFund me has allowed it to be a reliable app for fundraising needs!

Pros

I like the simplicity in the design to set up your fundraiser. It is a very intuitive platform, very easy to navigate for cross-posting to social media and emails as well.

Cons

I would like to see the designs for the fundraising landing pages to be updated and more versatile. It would be more appealing if it was somewhat interactive or allowed for more customization.

Reason for choosing GoFundMe

It was a well known and trusted app

Review Source

VR

Verified Reviewer  
Director of Development  
Philanthropy  
Used the software for: 1-2 years

### "Ok to start out"

March 19, 2019

3.0

customer service is nice when you are paying for it, otherwise you are pretty much on your own and unable to customize much.

Pros

It is already set up and you can run it with ability to give to your cause. It works for our peer-to-peer fundraising for all our endurance events for now.

Cons

Trying to customize and link to partner systems becomes tricky since they want to promote and work on being an all in one system.

Review Source

Mariam R.  
Sr. Accountant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Crowdrise"

October 23, 2018

3.0

Pros

My organization has been using crowdrise for the past 3-4 years for fundraising. In the past it was very easy to create our campaigns, upload pictures and videos as well as create team fundraisers. Each team was able to track their goals and reach the organization goal together.

Cons

Since crowdrise has been merged with gofundme, the interface has become less user friendly. Many of the options that were available before are now available if you updrade to their other plans.

Review Source

SS

Sarah S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not my favorite fundraising site, but it does what is says it does "

October 26, 2021

3.0

Overall, the interface isn't as intuitive on the fundraiser's side, the fee GoFundMe takes out is a considerable amount compared to other fundraising sites, the customer support isn't as friendly, but it's one of the few fundraising sites available and it does what it says it does. I will think about trying an alternative in the future though like GiveSendGo.

Pros

It does what it says it will do--it fundraises. You can set a goal amount and GoFundMe displays how far away you are from the goal which is incentivizing for donors. I also like that you can write updates that shows where the funds have been sent and you can attach an image with the update.

Cons

I don't like the high rate GoFundMe takes from your fundraising amount. I've used YouCaring in the past which only charged 1% plus the credit cards fees from the credit card companies. That seemed more reasonable. YouCaring's customer service was also more prompt and well, caring. The interface with GoFundMe also isn't as easy to use as other fundraising sites.

Review Source

TF

Tara F.  
Counselor  
Financial Services  
Used the software for: 2+ years

### "GoFundMe has streamlined crowdfunding"

July 30, 2021

5.0

The overall experience with GoFundMe is positive and I will continue to use this software in the future if necessary.

Pros

I have used GoFundMe numerous times throughout the years and it has allowed me to share a link all over the world for people to donate to numerous causes, including personal causes. With the easy ability to share your personal GoFundMe account, you can allow people from all over to help support your cause or donate to a tragedy.

Cons

I believe the only negative experience is the consistent scams that you come across. Though this is no fault of GoFundMe as it is not always possible to determine scams.

Review Source

Brytwauna T.  
Ceo  
Accounting  
Used the software for: I used a free trial

### "Your story "

April 6, 2024

4.0

We hit our target which was the goal so that was great

Pros

The best part about GoFundMe is you can pick on your particular issue that you having to let the donors know what you need help with. It gives it more humanistic feel. I like also that they’re able to see other people comment which makes it more Personal

Cons

GoFundMe does not offer any tools or resources to help you promote your campaign or reach your fundraising goal.

Review Source

JR

Jenny R.  
RBT  
Mental Health Care  
Used the software for: 2+ years

### "Gofundme"

July 7, 2021

5.0

Pros

My best friend passed away & I set up a charity fund in order to get the money for her casket & this app made it so easy to do in my time of grieving

Cons

I have nothing negative to say about this charity

Review Source

Thomas E.  
Co founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use crownfunding Platform"

May 3, 2021

5.0

Pros

It's a completly platform you need to start a crownfunding donation. Go fund me support also give us step by step to make our campaign succesfull. All you need just follow the instruction then the campaign is published.

Cons

There is fees from donation and the fund will be refund to your backer if the campaign not sucessfull. And its only support 19 country in the world. So if you plan to start fundraiser make sure your campaign will be sucessfull.

Review Source

LG

Lily G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "GoFundMe Helps the world Help!"

August 16, 2023

5.0

Overall, GoFundMe solves the problem of fundraising being limited to one space and time. GoFundMe helps the world help others, and that is a powerful thing!

Pros

GoFundMe has truly changed the game with grassroots fundraising campaigns. Without this invaluable resource, so many would be without.

Cons

The qualm I have with GoFundMe is its lack of integration with Facebook. A LOT of businesses use Facebook for fundraiser promotion, and it would behoove GoFundMe to improve integration.

Review Source

VR

Verified Reviewer  
Communications and Content Specialist  
  
Used the software for: 2+ years

### "FUNdraising"

August 1, 2018

5.0

Pros

Our nonprofit uses CrowdRise for our largest fundraiser in the winter. Our supporters get to be involved in our fundraising and have their own space to do it. The tools that CrowdRise offers are easy to use and assist in soliciting donations from family and friends.

Cons

The CrowdRise layout seems to be constantly updating and changing, which is a good thing, but some users often get confused and have to reach out for help. Luckily, their customer support is amazing.

Review Source

NO

Nicky O.  
Independent Stylist  
Textiles  
Used the software for: 1-2 years

### "Has helped saved my Mother"

April 5, 2024

5.0

Pros

I currently am using GoFundMe to help care for my mom. She has Stage 4 Lung Cancer and this helps pay for medical bills. Every couple days we are able to cash out.

Cons

The % rate is kind of high of what they take from what especially being a non profit they shouldn’t be making any money from our problems.

Review Source

JD

Jennifer D.  
Educator  
Primary/Secondary Education  
Used the software for: 2+ years

### "Fantastically easy way to raise money fir just about any cause!"

July 7, 2021

5.0

Pros

I enjoy how easy it is to use this software. It has components which are recognizable and intuitive, making the system easy to use and manage. It’s simple and simplistic to use.

Cons

There is nothing that I dislike about this software.

Review Source

TTS

Thet Thet S.  
Doctor  
Hospital & Health Care  
Used the software for: 2+ years

### "Useful and easy to use"

January 11, 2022

5.0

Pros

I have been using GoFundMe, mainly for fundraising for charity. I found it very effective and easy to share via social media and several platforms. I did manage to get target reach most of the time and helped several times for those who need the fund. I also donated to other fundraising which is quite easy. You don't need to pay commission or whatever and it does it's jobs. The idea is brilliant!

Cons

There is nothing much I do not like about this ..but probably for the first time setting up the fundraising account, you need to fill up in details which is reasonable I suppose..so I don't mind at all!

Review Source

Jon H.  
Data Manager  
Education Management  
Used the software for: 1-2 years

### "Helps us tracking donations."

December 10, 2018

4.0

We use this product to help us track our donations and our donors.

Pros

This product helps us track and recognize our donors and their donations.

Cons

There is nothing I dont like about this product.

Review Source

VR

Verified Reviewer  
Engineer  
Biotechnology  
Used the software for: Less than 6 months

### "Easy to fundraise and reach global audience"

July 16, 2021

5.0

Great. Easy way to fundraise and reach a large audience.

Pros

Very social media friendly and easy way to fundraise for various reasons, one can setup a fundraising goal from small to large amounts. Donating money is very easy too through the site.

Cons

People can misuse the site for fraudulent reasons. However, gofundme does try to verify that the fundraiser is legit.

Review Source

GP

Grady P.  
Country Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It was great in the beginning BUT..."

October 13, 2022

4.0

Pros

During the refugee crisis in N Iraq this was a great tool for beginners like us to raise money for our many projects.

Cons

We transitioned to another company for payment processing that integrates into our website. Over the past year seeing the appalling stands this company made in freezing accounts of people protesting for their basic liberties and deleting accounts of good people deemed not worthy or not politically correct enough, we won't be using their services anymore. Go Woke, Go Broke.

Review Source

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