# GoFundMe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GoFundMe Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/158457/CrowdRise

---

# 

 GoFundMe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GoFundMe

## What is GoFundMe?

GoFundMe (formerly known as CrowdRise) was built specifically for nonprofit and event fundraisers. We are the #1 event fundraising platform in the world and are trusted by partners like UNICEF, American Red Cross, American Cancer Society, International Rescue Committee, Boston Marathon, New York City Marathon Tough Mudder and thousands more.

## What is GoFundMe used for?

[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 68 user reviews

Reviews sentiment

Positive

82%

Neutral

10%

Negative

7%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GoFundMe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gofundme.com/&name=GoFundMe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoFundMe

4.3 (68)

VS.

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting Price

Contact vendor

Starting Price

$125

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (68)

Ease Of Use

4.6 (871)

Value For Money

4.1 (47)

Value For Money

4.6 (774)

Customer Service

4.0 (44)

Customer Service

4.8 (751)

## GoFundMe alternatives

[4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

[4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$139.00

Per User, Per Month

[4.4 (179)](https://www.capterra.com/p/154495/Donately/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/158457/CrowdRise/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Donor Management

4.1 (23)

69.57% of 23 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Contribution Tracking

3.9 (20)

50.00% of 20 reviewers that rated this feature as important or highly important

View donor contribution history, track how much money have been raised over time and measure progress

Campaign Management

3.8 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Payment Processing

4.1 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Social Media Integration

4.1 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

For Nonprofits

4.3 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

GoFundMe 28 features

Integrate with a third-party accounting system

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Activities related to raising money for a specific cause

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Monitor application statuses, proposals and award funds

Add, store and access information pertaining to members

Ability to make a donation from a mobile device/app

Accept, record, and reconcile financial transactions

Analyze and gain insights into data in real-time

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.3 (68)

4.3

Based on 68 reviews

## Pricing

Value for money

4.1 (47)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.1 (47)

4.1

Based on 47 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (44)

4.0

Based on 44 reviews

## User reviews

Overall rating

4.3

Based on 68 reviews

Filter by rating

5(40)

4(16)

3(7)

2(0)

1(5)

Mentioned topic

Sorted by most recent

AM

angelique m.

Case manager

Fund-Raising

### "Fixed my 🐕 "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2025

I have had 2 experiences and I was so grateful it helped me in a time in need to see people who didn’t even know me contribute

Pros

You meet your goals quickly and it’s useful for those that are really in hardship it is a great way to reach goal for much needed service

Cons

I can’t say there is anything I don’t like the only thing maybe would be the people who misuse it for the wrong reasons

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Dina R.

None

Fund-Raising

### "Kept me on the online chat support for 2 days! Still can't fix the problem. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 8, 2025

Absolutely awful. Would not recommend them

Cons

I have been in the chat support online for 2 days! This has to be a record for one of the worst customer services. They are still unable to fix the problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NR

Nichole R.

Regional Program Manager

Non-Profit Organization Management

### "Gofund me Review "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

April 7, 2025

Pros

It is very easy to use and access the platform and it feels safe when sending money.

Cons

Anyone can use it for any reason. It makes it hard for organizations to use the platform since it doesn't feel authentic since anyone can create a page for any reason.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Brandon h.

staffer

Individual & Family Services

### "Go fund me review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

i have had a great experience with gofundme

Pros

the ability to make it easy to post when someone needs help

Cons

not being able to put as much detail in the asking

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZD

Zoe D.

Student

Architecture & Planning

### "Go Give GoFundMe a Chance!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 20, 2025

Relatively positive, it is easy to share the pages you create and donate to those you want to.

Pros

GoFundMe is a well-known company that aids people with raising funds for important matters. It allows people from all over the world to donate at the click of a button—no lengthy or complicated process required.

Cons

While it is a great platform, it can be a little intimidating when using for the first time. Regardless of that, the customer support is great for any questions the user may have while creating a GoFundMe.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Brett B.

ASR

Design

### "GoFundMe Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2025

Pros

I like how easy it is to navigate and clear where your donation is going.

Cons

There is nothing I dislike- it's a great platform!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Christina L.

Administrative assistant

Real Estate

### "Gr at product for helping in a time of need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 20, 2025

Pros

It's ease and ability to help fundraise in a quick and timely manner.

Cons

The format can get a bit confusing and it has a lot of people ups.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Gracie P.

Parent Partner

Individual & Family Services

### "Great for people in times of need; beware of scammers"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 1, 2024

Overall, this platform is helpful for those during a tragedy or difficult time of need. The program can be shared on several different social media platforms to spread the word and allow others to donate. If moderators were hired to filter out the “scammy” GoFundMe’s or look in depth into reported GoFundMe’s, the program may be used more.

Pros

This is helpful for people in times of need. GoFundMe’s are easy to share and spread the word for others to donate. Payment is simple and easy to navigate; donations are public so the creator of the GoFundMe can view the supporters.

Cons

Monitoring is needed, people need to watch out for scams as they are common. Unsure about refunds but assume donations are non-refundable or difficult to receive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Angelo G.

director

Writing and Editing

### "I didn't get to much from"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

October 21, 2024

I set a funding campaign to finance a project to create multimedia products about indigenous people traditions. I actually didn't get enough from this operation and receiving money was a bit difficult, I mean that if I didn't check the situation online I should had missed the donation. Maybe was my fault but I din't find it useful.

Pros

It was easy to setup a campaign of funding.

Cons

The way they decide to delete a campaign arbitrarily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Damien B.

Creative Director

Media Production

### "GoFundMe is still the go-to for fund-raising"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 6, 2024

We have an NGO and plan on using GoFundMe more for international donors. It's so easy to setup and use.

Pros

GoFundMe is great for getting campaigns up and running fast.

Cons

I really haven't found a con with GoFundMe.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/158457/CrowdRise/reviews/)

Popular comparisons

[Givebutter vs GoFundMe](https://www.capterra.com/compare/158457-172048/CrowdRise-vs-Givebutter)[Zeffy vs GoFundMe](https://www.capterra.com/compare/158457-220131/CrowdRise-vs-Zeffy)

[Donorbox vs GoFundMe](https://www.capterra.com/compare/156860-158457/Donorbox-vs-CrowdRise) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)