--- title: "GoFundMe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoFundMe Software - reviews, pricing plans, popular comparisons to other Fundraising products and more." source_url: "https://www.capterra.com/p/158457/CrowdRise/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # GoFundMe Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoFundMe ## What is GoFundMe? GoFundMe (formerly known as CrowdRise) was built specifically for nonprofit and event fundraisers. We are the #1 event fundraising platform in the world and are trusted by partners like UNICEF, American Red Cross, American Cancer Society, International Rescue Committee, Boston Marathon, New York City Marathon Tough Mudder and thousands more. ## What is GoFundMe used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 68 user reviews Reviews sentiment Positive 82% Neutral 10% Negative 7% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Nonprofit / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoFundMe?[Manage this product listing](https://www.g2.com/products/gofundme/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoFundMe 4.3 (68) VS. [4.8 (513)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (68) Ease Of Use 4.8 (872) Value For Money 4.1 (47) Value For Money 5.0 (775) Customer Service 4.0 (44) Customer Service 4.9 (752) ## GoFundMe alternatives [4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (1,288)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158457/CrowdRise/alternatives/) ## FAQs about GoFundMe Overview ### What problems does GoFundMe solve? GoFundMe solves the challenge of quickly collecting and managing donations for emergencies, personal needs, charitable programs, and event-based fundraising. It gives individuals, nonprofits, school groups, and community organizers campaign pages, shareable links, progress tracking, donor updates, and simple payment workflows to reach supporters beyond their immediate networks. Answer based on 52 reviews Overview ### Which roles and teams benefit most from GoFundMe? GoFundMe is most used by small business owners, nonprofit leaders, program managers, and community-support professionals raising funds for individuals, projects, and local causes. Executive directors and presidents coordinate organizational campaigns, while students, parents, and social workers share personal or family needs and mobilize donor networks. Answer based on 66 reviews Overview ### What company size and industries is GoFundMe built for? GoFundMe is designed for nonprofit organizations, primarily serving small businesses, which represent 82% of reviewers, and Non-Profit Organization Management, its top industry at 12%. It also supports Health, Wellness and Fitness organizations (11%) and Mental Health Care providers (6%), with fundraising the most common use case for 71% of reviewers. Answer based on 68 reviews Features and Usability ### What are the key features of GoFundMe? GoFundMe includes campaign management for creating, editing, and closing fundraisers, with options to add photos, videos, messages, and campaign collaborators. Payment processing handles donations, while contribution tracking shows incoming funds and supports donor thank-you messages. Social media integration lets organizers share and edit campaign posts on channels such as Facebook and Twitter. Answer based on 14 reviews Overview ### How well does GoFundMe work for fundraising campaigns? GoFundMe makes it easy to launch and share fundraising campaigns, especially for personal needs, events, and nonprofit projects. Individual organizers and peer-to-peer fundraisers value simple donation flows, worldwide reach, and fast access to contributions. Results still depend heavily on social sharing, while some users cite processing fees, account reviews, and limited built-in promotion tools. Answer based on 44 reviews Overview ### How does GoFundMe help people support causes? GoFundMe helps people support personal, medical, community, and charity causes through accessible campaign pages and direct donations. Donors and grassroots organizers value finding causes, sharing updates, and sending funds to recipients. However, some users report confusing page layouts, slow support, limited country availability, and concerns about campaign screening or questionable fundraisers. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does GoFundMe integrate with? GoFundMe integrates with Blackbaud Raiser’s Edge NXT, Eventbrite, Google Analytics 360, and Salesforce Sales Cloud. These catalog integrations cover nonprofit donor management, event registration, analytics, and CRM workflows, giving organizations options for connecting fundraising activity with common fundraising and reporting platforms. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does GoFundMe offer? GoFundMe provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover scheduled topics, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does GoFundMe offer, and how do users rate the experience? GoFundMe offers email/help desk support, FAQ/forums, a knowledge base, and 24/7 live representative assistance. Users often describe support as helpful and responsive when creating fundraisers or resolving issues, but experiences vary: some report long delays, unresolved chat cases, confusing verification processes, and occasional unhelpful staff interactions. Answer based on 12 reviews ## Features AI summary Based on 3,186 Fundraising reviews Capterra data shows that buyers of fundraising software rank the following features as their top priorities: - **Credit Card Processing** (**70%** of reviewers rated this feature as critical) - **Electronic Payments** (**64%**) - **Payment Processing** (**64%**) GoFundMe supports all three of the features reviewers value most: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations collect donations through more payment methods, process transactions reliably, and manage incoming funds more efficiently, allowing teams to reduce payment friction and focus more on fundraising efforts. Credit Card Processing 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Accept and process credit card transactions Electronic Payments 3.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.1 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donor Management 4.1 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Campaign Management 3.8 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contribution Tracking 3.9 (20) 50.00% of 20 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress GoFundMe 28 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Management: Monitor application statuses, proposals and award funds - Member Database: Add, store and access information pertaining to members - Mobile Giving: Ability to make a donation from a mobile device/app - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Analytics: Analyze and gain insights into data in real-time - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.3 (68) 4.3 Based on 68 reviews ## Pricing Value for money 4.1 (47) ### Starting price Free trial available Value for money 4.1 (47) 4.1 Based on 47 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (44) 4.0 Based on 44 reviews ## User reviews Overall rating 4.3 Based on 68 reviews Filter by rating Counts reflect reviews available in this feed. 5(40) 4(16) 3(7) 2(0) 1(5) Mentioned topic Recent reviews first, then most helpful Damien B. Creative Director Used the software for: Less than 1 year ### "GoFundMe is still the go-to for fund-raising" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2024 We have an NGO and plan on using GoFundMe more for international donors. It's so easy to setup and use. Pros GoFundMe is great for getting campaigns up and running fast. Cons I really haven't found a con with GoFundMe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Case manager Used the software for: 1-3 years ### "Fixed my 🐕 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2025 I have had 2 experiences and I was so grateful it helped me in a time in need to see people who didn’t even know me contribute Pros You meet your goals quickly and it’s useful for those that are really in hardship it is a great way to reach goal for much needed service Cons I can’t say there is anything I don’t like the only thing maybe would be the people who misuse it for the wrong reasons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer None Used the software for: 3-5 years ### "Kept me on the online chat support for 2 days! Still can't fix the problem. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 15, 2025 Absolutely awful. Would not recommend them Cons I have been in the chat support online for 2 days! This has to be a record for one of the worst customer services. They are still unable to fix the problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: Less than 1 year ### "Go Give GoFundMe a Chance!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 24, 2025 Relatively positive, it is easy to share the pages you create and donate to those you want to. Pros GoFundMe is a well-known company that aids people with raising funds for important matters. It allows people from all over the world to donate at the click of a button—no lengthy or complicated process required. Cons While it is a great platform, it can be a little intimidating when using for the first time. Regardless of that, the customer support is great for any questions the user may have while creating a GoFundMe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ASR Used the software for: 3-5 years ### "GoFundMe Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2025 Pros I like how easy it is to navigate and clear where your donation is going. Cons There is nothing I dislike- it's a great platform! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Regional Program Manager Used the software for: 1-3 years ### "Gofund me Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 April 9, 2025 Pros It is very easy to use and access the platform and it feels safe when sending money. Cons Anyone can use it for any reason. It makes it hard for organizations to use the platform since it doesn't feel authentic since anyone can create a page for any reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Principal Used the software for: Less than 1 year ### "No recommended. Borderline scam." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 9, 2024 Highly negative. After setting up the fundraiser, the very first message from GFM was that my account was under review until I respond to seven (7) open-ended intrusive questions, which I did immediately. Have yet to hear back from them. This was a fundraiser for muslim friends of mine, currently trapped in Gaza and literally starving. GoFundMe does not care. They are very 'politically correct' and probably also a scam. Pros Their marketing. It looks real even though the company is not. Cons Payment of contributions never happens. If you want to support any muslim or brown people, get ready for a lot of intrusive questions as to WHY you'd want to do that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ayano J. Independent Contractor Used the software for: 1-3 years ### "Good for fundraising needs" 4.0 August 2, 2021 It's been a good experience thus far. I think that the reputation of GoFund me has allowed it to be a reliable app for fundraising needs! Pros I like the simplicity in the design to set up your fundraiser. It is a very intuitive platform, very easy to navigate for cross-posting to social media and emails as well. Cons I would like to see the designs for the fundraising landing pages to be updated and more versatile. It would be more appealing if it was somewhat interactive or allowed for more customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sr. Accountant Used the software for: 3-5 years ### "Crowdrise" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 25, 2018 Pros My organization has been using crowdrise for the past 3-4 years for fundraising. In the past it was very easy to create our campaigns, upload pictures and videos as well as create team fundraisers. Each team was able to track their goals and reach the organization goal together. Cons Since crowdrise has been merged with gofundme, the interface has become less user friendly. Many of the options that were available before are now available if you updrade to their other plans. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ceo Used the software for: I used a free trial ### "Your story " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 10, 2024 We hit our target which was the goal so that was great Pros The best part about GoFundMe is you can pick on your particular issue that you having to let the donors know what you need help with. It gives it more humanistic feel. I like also that they’re able to see other people comment which makes it more Personal Cons GoFundMe does not offer any tools or resources to help you promote your campaign or reach your fundraising goal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158457/CrowdRise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Givebutter vs GoFundMe](https://www.capterra.com/compare/158457-172048/CrowdRise-vs-Givebutter)[Zeffy vs GoFundMe](https://www.capterra.com/compare/158457-220131/CrowdRise-vs-Zeffy) [Donorbox vs GoFundMe](https://www.capterra.com/compare/156860-158457/Donorbox-vs-CrowdRise)