# GoFundMe Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoFundMe Software - reviews, pricing plans, popular comparisons to other Fundraising products and more. Source: https://www.capterra.com/p/158457/CrowdRise/ --- # GoFundMe Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoFundMe ## What is GoFundMe? GoFundMe (formerly known as CrowdRise) was built specifically for nonprofit and event fundraisers. We are the #1 event fundraising platform in the world and are trusted by partners like UNICEF, American Red Cross, American Cancer Society, International Rescue Committee, Boston Marathon, New York City Marathon Tough Mudder and thousands more. ## What is GoFundMe used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 68 user reviews Reviews sentiment Positive 82% Neutral 10% Negative 7% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Nonprofit / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoFundMe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gofundme.com/&name=GoFundMe) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoFundMe 4.3 (68) VS. [4.5 (1,459)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price Contact vendor Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (68) Ease Of Use 4.3 (872) Value For Money 4.1 (47) Value For Money 4.5 (775) Customer Service 4.0 (44) Customer Service 4.8 (752) ## GoFundMe alternatives [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [View all alternatives](https://www.capterra.com/p/158457/CrowdRise/alternatives/) ## FAQs about GoFundMe Overview ### Which roles and teams benefit most from GoFundMe? GoFundMe benefits small business owners, nonprofit leaders, and executive teams that need to raise money quickly for causes, operations, or emergencies. Administrative staff, development and communications teams use it to organize campaigns, share stories, and manage donor outreach, while students and case-based support roles fund personal, educational, or community needs. Answer based on 66 reviews Overview ### What company size and industries is GoFundMe built for? GoFundMe is built primarily for small businesses and nonprofits, with 82% of reviewers from small businesses and 12% from nonprofit organization management. It also sees use in health, wellness and fitness at 11% and mental health care at 6%, with fundraising as the main use case for 62% of reviewers. Answer based on 68 reviews Features and Usability ### What are the key features of GoFundMe? GoFundMe includes core fundraising tools like campaign management, donation processing, goal tracking, and donor management. Reviewers most often mention easy setup, simple page customization with photos and videos, social media and email sharing, donation notifications, and supporter messaging. Differentiator features include peer-to-peer fundraising and team fundraising for cause-based campaigns. Answer based on 44 reviews Overview ### How well does GoFundMe work for fundraising? GoFundMe makes fundraising simple for personal needs, nonprofits, and peer-to-peer campaigns, especially when sharing through social media. Many users value the quick setup, broad donor reach, and easy donations, while some mention fees, limited promotion tools, account reviews, and occasional payout or policy concerns. Answer based on 44 reviews Overview ### Is GoFundMe good for supporting different causes? GoFundMe helps people support medical bills, funerals, charities, and community needs through easy campaign sharing and donating. Individual donors and grassroots organizers like the accessibility, but some users report confusing pages, uneven customer service, country restrictions, and concerns about how certain causes are reviewed or allowed. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does GoFundMe integrate with? GoFundMe integrates with Microsoft Outlook and connects to Blackbaud Raiser's Edge NXT, Eventbrite, Google Analytics 360, Kindful, and Salesforce Sales Cloud. These integrations cover email notifications, fundraising, event management, analytics, donor management, and CRM connections. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does GoFundMe offer? GoFundMe provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, and documentation offers written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does GoFundMe offer, and how do users rate the experience? GoFundMe offers Email/Help Desk, FAQ/Forum, Knowledge Base, and 24/7 Live Rep support. Users often describe support as helpful for setup questions and account issues, but experiences vary: some report responsive, caring assistance, while others mention long waits, inconsistent guidance, and occasional unhelpful or rude interactions. Answer based on 12 reviews Features and Usability ### How easy is it to donate through GoFundMe? GoFundMe makes donating fast and straightforward, with clear campaign pages, simple payments, and easy link sharing across social platforms. Donors and nonprofit supporters often like the visibility into where money goes, though some raise concerns about fees, trust, refunds, and occasional questionable campaigns on the platform. Answer based on 21 reviews ## Features AI summary Based on 3,151 Fundraising reviews Capterra data shows that buyers of fundraising software rank the following features as their top priorities: - **Credit Card Processing** (**70%** of reviewers rated this feature as critical) - **Electronic Payments** (**64%**) - **Payment Processing** (**64%**) GoFundMe supports all three features that reviewers consider most important: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations collect donations in more ways, process transactions reliably, and manage incoming funds more efficiently, allowing teams to improve the donor payment experience and support fundraising efforts with fewer barriers. Credit Card Processing 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Accept and process credit card transactions Electronic Payments 3.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.1 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Contribution Tracking 3.9 (20) 50.00% of 20 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress Campaign Management 3.8 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Donor Management 4.1 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach GoFundMe 28 features Integrate with a third-party accounting system Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Create and send email blasts/campaigns Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Software specialized for non-profit organizations Activities related to raising money for a specific cause Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Add, store and access information pertaining to members Ability to make a donation from a mobile device/app Accept, record, and reconcile financial transactions Analyze and gain insights into data in real-time Upload, track, and submit receipts in a central database Manage and track recurring gifts Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.3 (68) 4.3 Based on 68 reviews ## Pricing Value for money 4.1 (47) ### Starting price Free trial available Value for money 4.1 (47) 4.1 Based on 47 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (44) 4.0 Based on 44 reviews ## User reviews Overall rating 4.3 Based on 68 reviews Filter by rating 5(40) 4(16) 3(7) 2(0) 1(5) Mentioned topic Sorted by most recent AM angelique M. Case manager Fund-Raising ### "Fixed my šŸ• " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 I have had 2 experiences and I was so grateful it helped me in a time in need to see people who didnā€™t even know me contribute Pros You meet your goals quickly and itā€™s useful for those that are really in hardship it is a great way to reach goal for much needed service Cons I canā€™t say there is anything I donā€™t like the only thing maybe would be the people who misuse it for the wrong reasons Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dina R. None Fund-Raising ### "Kept me on the online chat support for 2 days! Still can't fix the problem. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 8, 2025 Absolutely awful. Would not recommend them Cons I have been in the chat support online for 2 days! This has to be a record for one of the worst customer services. They are still unable to fix the problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nichole R. Regional Program Manager Non-Profit Organization Management ### "Gofund me Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 April 7, 2025 Pros It is very easy to use and access the platform and it feels safe when sending money. Cons Anyone can use it for any reason. It makes it hard for organizations to use the platform since it doesn't feel authentic since anyone can create a page for any reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Brandon H. staffer Individual & Family Services ### "Go fund me review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2025 i have had a great experience with gofundme Pros the ability to make it easy to post when someone needs help Cons not being able to put as much detail in the asking Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZD Zoe D. Student Architecture & Planning ### "Go Give GoFundMe a Chance!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 20, 2025 Relatively positive, it is easy to share the pages you create and donate to those you want to. Pros GoFundMe is a well-known company that aids people with raising funds for important matters. It allows people from all over the world to donate at the click of a buttonā€”no lengthy or complicated process required. Cons While it is a great platform, it can be a little intimidating when using for the first time. Regardless of that, the customer support is great for any questions the user may have while creating a GoFundMe. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brett B. ASR Design ### "GoFundMe Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2025 Pros I like how easy it is to navigate and clear where your donation is going. Cons There is nothing I dislike- it's a great platform! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Christina L. Administrative assistant Real Estate ### "Gr at product for helping in a time of need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 20, 2025 Pros It's ease and ability to help fundraise in a quick and timely manner. Cons The format can get a bit confusing and it has a lot of people ups. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Gracie P. Parent Partner Individual & Family Services ### "Great for people in times of need; beware of scammers" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 1, 2024 Overall, this platform is helpful for those during a tragedy or difficult time of need. The program can be shared on several different social media platforms to spread the word and allow others to donate. If moderators were hired to filter out the ā€œscammyā€ GoFundMeā€™s or look in depth into reported GoFundMeā€™s, the program may be used more. Pros This is helpful for people in times of need. GoFundMeā€™s are easy to share and spread the word for others to donate. Payment is simple and easy to navigate; donations are public so the creator of the GoFundMe can view the supporters. Cons Monitoring is needed, people need to watch out for scams as they are common. Unsure about refunds but assume donations are non-refundable or difficult to receive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Angelo G. director Writing and Editing ### "I didn't get to much from" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 October 21, 2024 I set a funding campaign to finance a project to create multimedia products about indigenous people traditions. I actually didn't get enough from this operation and receiving money was a bit difficult, I mean that if I didn't check the situation online I should had missed the donation. Maybe was my fault but I din't find it useful. Pros It was easy to setup a campaign of funding. Cons The way they decide to delete a campaign arbitrarily. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Damien B. Creative Director Media Production ### "GoFundMe is still the go-to for fund-raising" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2024 We have an NGO and plan on using GoFundMe more for international donors. It's so easy to setup and use. Pros GoFundMe is great for getting campaigns up and running fast. Cons I really haven't found a con with GoFundMe. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158457/CrowdRise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Givebutter vs GoFundMe](https://www.capterra.com/compare/158457-172048/CrowdRise-vs-Givebutter)[Zeffy vs GoFundMe](https://www.capterra.com/compare/158457-220131/CrowdRise-vs-Zeffy) [Donorbox vs GoFundMe](https://www.capterra.com/compare/156860-158457/Donorbox-vs-CrowdRise)