# Doxy.me Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Doxy.me Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/158461/Doxy-me

---

# 

 Doxy.me Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Doxy.me

## What is Doxy.me?

Telemedicine solution designed for healthcare professionals. Doxy.me helps small clinics as well as large enterprises communicate with patients via live chat functionality, track patient queues, create personalized waiting rooms, and view meeting history on a unified dashboard. The white-label platform enables operators to use a personalized subdomain, provide role-based access to team members, and share room access with colleagues to streamline business processes.

## What is Doxy.me used for?

[Telemedicine](https://www.capterra.com/telemedicine-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 1,226 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Intuitive and accessible interface

Affordable HIPAA-compliant telehealth platform

Unstable connectivity and disruptions

Recurring audio quality problems

Starting price

$35

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Telemedicine / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Telemedicine / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Telemedicine / 2026

Do you work for Doxy.me?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://doxy.me&name=Doxy.me)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Doxy.me

4.6 (1,226)

VS.

[4.8 (510)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$35

Flat Rate, Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (1,226)

Ease Of Use

4.6 (510)

Value For Money

4.8 (972)

Value For Money

4.7 (451)

Customer Service

4.5 (713)

Customer Service

4.8 (485)

## Doxy.me alternatives

[4.7 (963)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/158461/Doxy-me/alternatives/)

## FAQs about Doxy.me

Overview

### What problems does Doxy.me solve?

Doxy.me solves missed appointments, travel barriers, and insecure telehealth workflows by giving clinicians a HIPAA-compliant video visit platform that patients join through a simple link without downloads or accounts. Therapists, private practices, nonprofit clinics, physicians, and rural care teams use it to keep sessions running, protect confidentiality, and maintain care continuity.

Answer based on 968 reviews

Overview

### Which roles and teams benefit most from Doxy.me?

Doxy.me is most used by mental health professionals, including psychotherapists, psychologists, counselors, social workers, and psychiatrists, who conduct secure virtual sessions and maintain continuity of care. Physicians and private practice owners benefit from streamlined telehealth visits, simpler client access, and efficient remote appointment workflows without complex setup.

Answer based on 1225 reviews

Overview

### What company size and industries is Doxy.me built for?

Doxy.me is built for small healthcare practices, with 93% of reviewers from small businesses and Mental Health Care leading at 51%. It also serves Health, Wellness and Fitness at 19% and Hospital & Health Care at 11%, with telemedicine as the most common use case at 74%.

Answer based on 1226 reviews

Features and Usability

### What are the key features of Doxy.me?

Doxy.me includes core telehealth features such as two-way audio and video, a HIPAA-compliant virtual waiting room, and browser-based patient access without downloads or accounts. Differentiating features include customizable waiting room branding, chat and messaging, online forms and teleconsent, payment processing, and screen sharing for remote care.

Answer based on 664 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Doxy.me offers a free plan, with Professional at $35/month for individual providers and Clinic at 50/month per provider for 2–50 providers; Enterprise pricing is custom. A free trial is available. Reviewers say the free tier is reliable and low-cost, but lacks screen sharing, group sessions, texting, custom waiting-room edits, and higher video quality.

Answer based on 317 reviews

Integrations

### Which third-party tools and platforms does Doxy.me integrate with?

Doxy.me integrates with Stripe for payments; Luminello, TherapyNotes, Headway, RXNT, and PCC for practice management and scheduling; and Okta, eClinicalWorks, and Cloudflare from its catalog. Reviewer mentions also reference Insync Cloud and pdfFiller, indicating Doxy.me connects to 10 third-party tools and platforms across billing, EHR, and access management.

Answer based on 69 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Doxy.me?

Doxy.me is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers describe a low learning curve for clinicians, patients, and less tech-savvy staff, while admins handling setup, templates, billing, or telehealth rollout may need more time and brief guided training.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does Doxy.me offer, and how do users rate the experience?

Doxy.me offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive and helpful, with some saying assistance was readily available. Still, a few report unresolved technical issues, missed follow-ups, and frustration when troubleshooting did not fully address connection problems.

Answer based on 713 reviews

## Who uses Doxy.me?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 253 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 253 reviews

Health & Medical

68%

Health & Medical

68%

Consulting

4%

Administrative

3%

Entrepreneurs/ Owners

3%

Others

22%

Top industries

Based on 253 reviews

Mental Health Care

57%

Health, Wellness and Fitness

23%

Medical Practice

10%

Hospital & Health Care

8%

Other

2%

## Pros and Cons

Intuitive and accessible interface

97% positive reviews out of 236

Most reviewers describe ease of use, highlighting simple navigation and stress-free setup for all experience levels.

Bradley C

Therapist, 1 employee.

"I use a lot of different platforms and Doxyme is the easiest and most intuitive by far. "

Unstable connectivity and disruptions

72% negative reviews out of 100

Most users report connection issues, including dropped calls and inconsistent quality, often requiring session restarts or troubleshooting.

Cherie B

Psychologist, 1 employee.

"Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds or restart the program. "

Affordable HIPAA-compliant telehealth platform

97% positive reviews out of 143

Most reviewers appreciate HIPAA compliance, enabling secure, cost-effective telehealth sessions for diverse patient needs.

Leslie B

Clinical Psychotherapist, 1 employee.

"The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the patients I work with. "

Recurring audio quality problems

82% negative reviews out of 79

Most reviewers find audio issues, such as echoes, dropped sound, and lag, frequently disrupt communication during sessions.

Claudia M

Prescribing Psychologist, 1 employee.

"To many dropped calls and lag time in audio and visual communication."

Reliable privacy and data protection

95% positive reviews out of 58

Most reviewers indicate security and access control ensures confidential, encrypted sessions, fostering trust and professional reliability.

Allandra-Marie E

Psychotherapist, 1 employee.

"It's affordability continues to give clinicians like me a secure space to carry out our important work without worrying about data leaks and privacy violations."

Frequent video freezing interruptions

91% negative reviews out of 66

Most reviewers describe freezing issues, with video and audio disruptions impacting session flow and requiring repeated reconnections.

Henry S

psychololgist, 1 employee.

"It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and discouraging clients)"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

5.0 (437)

59.95% of 437 reviewers that rated this feature as important or highly important

Doxy.me offers strong HIPAA compliance, giving you and your clients confidence in privacy and data security. Reviewers appreciate the platform’s legal compliance, encryption, and lack of data storage, which helps them meet professional and regulatory requirements for confidential telehealth sessions.

Virtual Waiting Room

4.9 (387)

55.04% of 387 reviewers that rated this feature as important or highly important

With this capability, you can see when clients arrive, track wait times, and communicate with them before sessions. Reviewers appreciate customizing the waiting room, sending messages or resources, and the privacy it provides, making session transitions smoother and more professional.

Video Conferencing

4.6 (331)

53.47% of 331 reviewers that rated this feature as important or highly important

Doxy.me enables you to conduct secure video sessions, supporting both individual and group meetings. Users say video quality is generally good and easy to use, though some mention occasional lag or freezes, typically related to internet connections rather than the software.

Two-Way Audio & Video

4.7 (229)

61.57% of 229 reviewers that rated this feature as important or highly important

It gives you real-time visual and audio connection with clients, which users think is essential for therapy and assessments. Reviewers indicate the quality is generally reliable, though occasional lags or sync issues can occur, often due to internet connectivity rather than the platform itself.

One-to-One Messaging

4.7 (120)

45.00% of 120 reviewers that rated this feature as important or highly important

This aspect helps you communicate privately with clients, especially during technical issues or when audio/video fails. Some reviewers find it valuable for troubleshooting, sending reminders, and reassuring clients, noting it’s especially helpful if connectivity problems arise during sessions.

For Medical Purposes

4.9 (269)

54.28% of 269 reviewers that rated this feature as important or highly important

Intended for medical use such as diagnosis, treatment, and consultation

Doxy.me 31 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Communicate using direct chat or messages within the system

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Add customized logos and colors to align with company branding

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Reminders sent via email

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended for medical use such as diagnosis, treatment, and consultation

Doxy.me offers strong HIPAA compliance, giving you and your clients confidence in privacy and data security. Reviewers appreciate the platform’s legal compliance, encryption, and lack of data storage, which helps them meet professional and regulatory requirements for confidential telehealth sessions.

Ability to chat online in real time

Observe and track the demand, usage, progress or quality of a system, product, or user

For practices with multiple providers

This aspect helps you communicate privately with clients, especially during technical issues or when audio/video fails. Some reviewers find it valuable for troubleshooting, sending reminders, and reassuring clients, noting it’s especially helpful if connectivity problems arise during sessions.

Create new forms and/or use ready-made online form templates

Accept, record, and reconcile financial transactions

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

It gives you real-time visual and audio connection with clients, which users think is essential for therapy and assessments. Reviewers indicate the quality is generally reliable, though occasional lags or sync issues can occur, often due to internet connectivity rather than the platform itself.

Doxy.me enables you to conduct secure video sessions, supporting both individual and group meetings. Users say video quality is generally good and easy to use, though some mention occasional lag or freezes, typically related to internet connections rather than the software.

With this capability, you can see when clients arrive, track wait times, and communicate with them before sessions. Reviewers appreciate customizing the waiting room, sending messages or resources, and the privacy it provides, making session transitions smoother and more professional.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (1,226)

4.6

Based on 1,226 reviews

## Pricing

Value for money

4.8 (972)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/158461/Doxy-me/pricing/)

Free

$0.00

It includes:

-   Breach Insurance
-   Browser Notifications
-   Email Support
-   End-to-End Encryption
-   GDPR and PIPEDA/PHIPA Requirements
-   Marketing Materials
-   Meeting History
-   Meets HIPAA
-   No Patient Data Stored
-   Online Help Pages
-   Patient Queue
-   Secure Data Center
-   Text Chat
-   Unlimited Video Call Minutes and Sessions
-   User Community
-   Waiting Room
-   Website Badges

Professional

$35.00

Flat Rate,Per Month

It includes:

-   All Free Plan Features + Text and Email Invites Sent via Doxy.Me
-   Audio Calls
-   Edit Waiting Room
-   File Transfer
-   Group Calling Screen Share
-   HD Video
-   On-Demand Chat Support
-   Payments
-   Photo Capture
-   Room Passcode
-   Scheduled Phone or Video Support
-   Text & Email Notifications

Clinic

$50.00

Flat Rate,Per Month

It includes:

-   Admin Controls
-   All Professional Plan Features + Personalized Subdomain
-   Custom BAA
-   Customized Branding
-   Custom Security Review
-   Room Access Control
-   Shared Rooms
-   Simultaneous Calls
-   Teleconsent Form
-   Transfer Patient

Value for money

4.8 (972)

4.8

Based on 972 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Cloudflare](https://www.capterra.com/p/155191/Cloudflare/)[

eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (713)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (713)

4.5

Based on 713 reviews

## User reviews

Overall rating

4.6

Based on 1,226 reviews

Filter by rating

5(846)

4(307)

3(45)

2(15)

1(13)

Mentioned topic

Sorted by most recent

SG

Shea G.

Counselor

Health, Wellness and Fitness

### "Excellent product for solo private practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2026

Overall doxy.me has been wonderful to use. They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer quality of their product.

Pros

Doxy.me is an AMAZING product with features that put it at the front of the field. I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen. They've recently implemented options for billing and payments, as well. With various plans doxy.me creates amazing options for the price, and their customer service is responsive and helpful if you encounter any bugs. If you've ever used any other telehealth video platform there's almost no learning curve transitioning to doxy.me.

Cons

It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down. I recommend having a stable second option you can quickly send patients as needed. Doxy isn't down often, but when it is, it's usually a surprise.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alicia S.

Owner, Occupational therapist

Medical Practice

### "Simplicity and HIPPA compliant"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

April 13, 2026

Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned above. Not worth paying for but the free version is good enough for certain purposes.

Pros

HIPPA compliance. Ease of logging in for clients and provider. Having your own provider URL (no portal creation necessary for clients). Simplicity of the interface.

Cons

High cost to purchase additional features like screen sharing. Often has an echo when clients speak. Poor connections, cutting out, freezing, needing to restart calls to help mitigate that.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reasons for choosing Doxy.me

HIPPA compliance. Convenience of a personal provider URL to login and not needing client app or portals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Angelika V.

Trauma counselor

Mental Health Care

### "Love new features!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

I love using it. The quality is great, it's reliable, and I don't have to worry about staying connected.

Pros

I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea! I don't worry about losing important details just because I am having technical issues.

Cons

There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Darwin C.

Licensed Professional Counselor

Health, Wellness and Fitness

### "Doxy.me is easy to use, affordable, and reliable. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2026

I have been using Doxy.Me since it launched in 2013. I began searching for HIPAA comliant formats that were easy to be utilized by the patients, gave them the link in an email or text. Doxy.me hit all the parameters I was looking for.

Pros

I like Doxy.Me for its simplicity for my patients. There is no learning curve either for clinicians or patients.

Cons

The only con is the cost of paid subscription, however it's cheaper than most. However, I did use the Clinic version for several months while I was in private practice. It was worth the peace of mind.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Maria S.

Psychotherapist

Mental Health Care

### "Very good site for a small therapy business. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2026

Very positive experience. It looks very professional. Love the waiting room, and the fact that it is free.

Pros

Very easy to use. You can have your practice name as part of the link to log in. Keeps track of sessions and time spent in each.

Cons

Connection sometimes fail if client is not using a laptop and/or reliable internet connection. Sometimes it freezes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Suanne K.

Director of Pediatrics

Hospital & Health Care

### "Doxy.me and Surviving the Pandemic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2025

The company has been so great to work with. The folks who started out with my organization in the beginning during the pandemic were incredibly caring and attentive. That relationship has continued to this day.

Pros

This product is easy to use and within 2 weeks I was able to learn how to use it myself and create content to educate my entire health center and get us up and attending to patients during the pandemic.

Cons

At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things like that, but this is part of all platforms.

Alternatives considered

[Doximity](https://www.capterra.com/p/205027/Doximity/)

Reasons for choosing Doxy.me

Doxy.me offered better features, better support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

michael t.

Clinical Social Worker

Mental Health Care

### "Nice basic system"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 6, 2025

Convenient but not like Zoom. Quality is not nearly the same. Is HIPAA Compliant which is essential

Pros

The price and availability. Easy to use. fairly reliable. Easy to report Problems. Responsive to complaints.

Cons

Can be very glitchy with some people and quality varies greatly. Voice is sometimes very very choppy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

RACHELLE G.

Rachelle Goldberg, LMFT

Mental Health Care

### "Grateful for ease of use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 3, 2025

I was intimidated by the idea of having to do telehealth but Doxy is the best I could have hoped for.

Pros

Having the same four word link each time and being able to get multiple clients on at the same time even if they need to be separate geographically.

Cons

recent difficulty with poor connections if client is on the mobile phone. Telephone calls in to the client disrupt the connection.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Doxy.me

simple link. Why do I have to use more characters if I already answered the question?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Carrie W.

Licensed Professional Counselor

Mental Health Care

### "My experience has been all positives"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 2, 2025

I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else. I believe that having to have an account and the meeting number nonsense gets in the way of things.

Pros

The ease of use for both myself and clients. I use doxy not only for telehealth appointments but it's what I use exclusively for consultations with potential new clients. I use the tier that has no charge and it's been more than enough for my needs.

Cons

I can't think of anything that I would indicate that I don't like. There's nothing that I've had happen in using doxy that was negative. Back in 2020-2021 there were occasionally connection problems, but I did not attribute that to doxy's service.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

[Alma SIS](https://www.capterra.com/p/133283/Alma/)

Reasons for choosing Doxy.me

I had always liked Doxy for the ease of use, especially when directing consultations where to meet. And since AI note assistant is something I use, continuing telehealth on doxy has continued to be very easy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Barbara C.

Licensed Clinical Social Worker

Health, Wellness and Fitness

### "The reliable Doxy.me"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 29, 2025

Overall it suits me and my clients very well! My clients actually feel more secure when I connect with them via Doxy.

Pros

I like that Doxy.me is reliable, private and secure, and easy to use. It's HIPPA compliant. Doxy.me is a great value for the price! Customer support is very helpful!

Cons

Nothing I can think of right now. Over time the ease of use has become better and better. Support videos have been helpful in this regard.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Doxy.me

Doxy.me is more secure and HIPPA compliant

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/)

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