--- title: "Doxy.me Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Doxy.me Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/158461/Doxy-me/" page_type: "product" language: "en" publication_date: "2026-10-22" --- # Doxy.me Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Doxy.me ## What is Doxy.me? Doxy.me is the leading video platform solely for healthcare professionals, simplifying how you connect with patients remotely. Join over 1.8M providers who trust doxy.me to deliver HIPAA-compliant care. Works instantly with your existing workflow. No extra setup required. Better telehealth starts here. Workflows for any size team, plus clinical tools providers can rely on. Feel confident knowing your practice is fully supported by HIPAA, GDPR, PHIPA/PIPEDA, and HITECH compliance. Trusted for over a decade and powering millions of minutes daily, doxy.me keeps care simple and secure. ## What is Doxy.me used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 1,227 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Intuitive and accessible interface Affordable HIPAA-compliant telehealth platform Unstable connectivity impacts sessions Frequent audio disruptions and lag Starting price $29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Telemedicine / 2026 Our "Best of" badge program showcases products with the highest ratings... - Telemedicine / 2026 Our "Best of" badge program showcases products with the highest ratings... - Telemedicine / 2026 Do you work for Doxy.me?[Manage this product listing](https://www.g2.com/products/doxy-me/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Doxy.me 4.6 (1,227) VS. [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $59 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (1,227) Ease Of Use 4.6 (920) Value For Money 4.8 (973) Value For Money 4.7 (637) Customer Service 4.5 (714) Customer Service 4.8 (756) ## Doxy.me alternatives [4.7 (972)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (217)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Mend](https://www.capterra.com/p/165634/Mend-App/) [4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165634/Mend-App/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (860)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [View all alternatives](https://www.capterra.com/p/158461/Doxy-me/alternatives/) ## FAQs about Doxy.me Overview ### What problems does Doxy.me solve? Doxy.me solves the challenge of delivering confidential care when patients cannot visit in person by providing HIPAA-compliant video visits, a browser-based entry link, and a virtual waiting room with messaging. Therapists, counselors, physicians, small practices, and rural or mobility-focused care teams use it to maintain appointments, manage arrivals, and extend care across locations. Answer based on 910 reviews Overview ### Which roles and teams benefit most from Doxy.me? Doxy.me is most used by mental health clinicians, including psychotherapists, therapists, psychologists, counselors, social workers, and marriage and family therapists, for conducting secure remote sessions. Physicians, psychiatrists, and medical practices use it for virtual consultations and follow-ups, while practice owners manage accessible telehealth appointments for independent or small clinical teams. Answer based on 1226 reviews Overview ### What company size and industries is Doxy.me built for? Doxy.me is built for small healthcare practices, with 93% of reviewers from small businesses and Mental Health Care leading at 51%. It supports all healthcare professionals, including Health, Wellness and Fitness organizations (19%) and Hospital & Health Care providers (11%), primarily for telemedicine. Answer based on 1227 reviews Features and Usability ### What are the key features of Doxy.me? Doxy.me includes core telehealth features such as video conferencing, two-way audio and video, and a virtual waiting room that lets patients check in before visits begin. Appointment scheduling and confirmations/reminders support visit coordination, while one-to-one messaging and live chat enable communication. It also covers HIPAA Compliant and Compliance Management. Answer based on 237 reviews Pricing ### How much does it cost and what fees or limitations are included? Doxy.me offers a free plan, while Professional costs $35 per month and Clinic costs $50 per provider monthly for 2–50 providers. A free trial is available; Enterprise pricing is not listed. Reviewers value the free tier, but note it lacks group calling, screen sharing, some customization, and multi-location sessions. Answer based on 317 reviews Integrations ### Which third-party tools and platforms does Doxy.me integrate with? Doxy.me integrates with Stripe for payment collection, the most frequently reviewer-confirmed connection. Its official integration catalog also lists Cloudflare, Okta, and eClinicalWorks, supporting infrastructure, identity management, and electronic health record workflows. Reviewers also reference Dokbot for patient feedback alongside Doxy.me’s screen-sharing and file-transfer features. Answer based on 62 reviews Getting Started and Support ### How easy is it to onboard and train a team on Doxy.me? Doxy.me is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers report that clinicians, patients, and less technical staff can often start using it after brief training, while teams new to telehealth may need time to learn workflows and explain access to clients. Answer based on 11 reviews Getting Started and Support ### What customer support options does Doxy.me offer, and how do users rate the experience? Doxy.me offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as timely, helpful, professional, and accurate, with questions answered quickly. Some report difficulty reaching phone support, slower access to customer service, missed follow-ups, or unresolved connectivity problems. Answer based on 714 reviews Security ### How does Doxy.me handle data security and access control? Doxy.me uses encrypted connections, HIPAA-compliant telehealth controls, and Business Associate Agreements to support confidential healthcare communications. Personalized secure links and virtual waiting rooms let clients join without downloads or accounts. Reviewers generally trust its privacy protections, though some report possible privacy risks from multiple patient logins and note no secure email or standalone texting. Answer based on 81 reviews ## Who uses Doxy.me? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 97% positive reviews out of 236 Most reviewers find ease of use valuable, highlighting simple navigation and minimal learning curve for all users. Bradley C. Therapist, 1 employee. "I use a lot of different platforms and Doxyme is the easiest and most intuitive by far. " Unstable connectivity impacts sessions 72% negative reviews out of 100 Most users report connection issues disrupt sessions, causing dropped calls, lag, and unreliable communication experiences. Cherie B. Psychologist, 1 employee. "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds or restart the program. " Affordable HIPAA-compliant telehealth platform 97% positive reviews out of 144 Most reviewers describe HIPAA compliance as essential, enabling secure, cost-effective telehealth for diverse practices. Leslie B. Clinical Psychotherapist, 1 employee. "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the patients I work with. " Frequent audio disruptions and lag 82% negative reviews out of 79 Most users comment audio issues occur regularly, including echo, delays, and needing to restart calls for sound. Claudia M. Prescribing Psychologist, 1 employee. "To many dropped calls and lag time in audio and visual communication." Reliable privacy and data protection 95% positive reviews out of 58 Most reviewers appreciate security and access control, emphasizing confidentiality, encrypted sessions, and peace of mind. Allandra-Marie M. Psychotherapist, 1 employee. "It's affordability continues to give clinicians like me a secure space to carry out our important work without worrying about data leaks and privacy violations." Video freezing interrupts consultations 91% negative reviews out of 66 Most users report freezing issues, with video frequently pausing or lagging, interrupting smooth telehealth interactions. Henry S. psychololgist, 1 employee. "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and discouraging clients)" ## Features AI summary Based on 1,618 Telemedicine reviews Capterra reviewers highlight these as the features that matter most when choosing telemedicine software: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Doxy.me supports **Two-Way Audio & Video** and **HIPAA Compliant**, covering two of the top capabilities buyers look for in telemedicine software. However, it does not include **Charting**. Instead, it offers **Video Conferencing** (**57%**) and **Appointment Scheduling** (**51%**), which can still help providers run virtual visits and manage patient bookings more efficiently, providing teams with tools to deliver secure remote care and keep daily workflows organized. Two-Way Audio & Video 4.7 (230) 61.74% of 230 reviewers that rated this feature as important or highly important It gives you real-time visual and audio interaction, essential for therapy and assessments. Users think the quality is generally reliable and clear, though some mention occasional lag or connection issues, often related to internet quality rather than the platform itself. HIPAA Compliant 5.0 (437) 59.95% of 437 reviewers that rated this feature as important or highly important Doxy.me offers strong HIPAA compliance, giving you and your clients confidence that sessions are secure and confidential. Reviewers appreciate the platform’s privacy safeguards, legal adherence, and the reassurance it provides for telehealth and mental health services. Video Conferencing 4.6 (331) 53.47% of 331 reviewers that rated this feature as important or highly important You can conduct secure video sessions with individuals or groups, making remote care accessible. Some reviewers find the video quality dependable and easy to use, though a few mention occasional lags or freezes, often tied to internet connectivity. Appointment Scheduling 4.5 (110) 30.91% of 110 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Virtual Waiting Room 4.9 (388) 55.15% of 388 reviewers that rated this feature as important or highly important With this capability, you can see when clients arrive, send them messages, and customize the waiting area. Reviewers appreciate being able to manage session flow, communicate delays, and provide helpful information, making the experience more comfortable and organized for everyone. One-to-One Messaging 4.7 (120) 45.00% of 120 reviewers that rated this feature as important or highly important This aspect helps you communicate privately with clients, especially during technical issues or when discretion is needed. Reviewers indicate it’s valuable for troubleshooting, sending reminders, and reassuring clients if there are delays or connection problems. Doxy.me 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Chat/Messaging: Communicate using direct chat or messages within the system - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Doxy.me offers strong HIPAA compliance, giving you and your clients confidence that sessions are secure and confidential. Reviewers appreciate the platform’s privacy safeguards, legal adherence, and the reassurance it provides for telehealth and mental health services. - Live Chat: Ability to chat online in real time - Low Bandwidth Support: Ensures that the telemedicine solutions works even when internet is slow or network is poor. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: This aspect helps you communicate privately with clients, especially during technical issues or when discretion is needed. Reviewers indicate it’s valuable for troubleshooting, sending reminders, and reassuring clients if there are delays or connection problems. - Online Forms: Create new forms and/or use ready-made online form templates - Payment Processing: Accept, record, and reconcile financial transactions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Telecommunications: Utilizes telecommunications technology to provide providers and patients with two-way communication. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: It gives you real-time visual and audio interaction, essential for therapy and assessments. Users think the quality is generally reliable and clear, though some mention occasional lag or connection issues, often related to internet quality rather than the platform itself. - Video Conferencing: You can conduct secure video sessions with individuals or groups, making remote care accessible. Some reviewers find the video quality dependable and easy to use, though a few mention occasional lags or freezes, often tied to internet connectivity. - Virtual Waiting Room: With this capability, you can see when clients arrive, send them messages, and customize the waiting area. Reviewers appreciate being able to manage session flow, communicate delays, and provide helpful information, making the experience more comfortable and organized for everyone. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (1,227) 4.6 Based on 1,227 reviews ## Pricing Value for money 4.8 (973) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/158461/Doxy-me/pricing/) Free $0.00 It includes: - Breach Insurance - Browser Notifications - End-to-End Encryption - GDPR and PIPEDA/PHIPA Requirements - Meeting History - Meets HIPAA - No Patient Data Stored - Online Help Pages - Patient Queue - Secure Data Center - Unlimited Video Call Minutes and Sessions - User Community - Waiting Room - Text & Email Notifications - Admin Controls Premium $29.00 Flat Rate,Per Month It includes: - All Free Plan Features + Text and Email Invites Sent via Doxy.Me - Audio Calls - Edit Waiting Room - File Transfer - Group Calling Screen Share - HD Video - On-Demand Chat Support - Payments - Photo Capture - Room Passcode - Scheduled Phone or Video Support - Text & Email Notifications Custom Contact doxy.me for pricing It includes: - All the Benefits of Clinic + Onboarding Team - Dedicated Customer Success Manager - Five Customized Teleconsent Forms - Free Support Staff Licenses - Group Discounts - Monthly Usage Report - Security Review - Single Sign-on Value for money 4.8 (973) 4.8 Based on 973 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Cloudflare](https://www.capterra.com/p/155191/Cloudflare/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (714) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (714) 4.5 Based on 714 reviews ## User reviews Overall rating 4.6 Based on 1,227 reviews Filter by rating 5(847) 4(307) 3(45) 2(15) 1(13) Mentioned topic Sorted by most recent JT Jean T. Owner Mental Health Care ### "Doxy.me makes my professional life much easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 8, 2026 Very good. I can access the website quickly when I am between clients. I do not have to have second thoughts about whether I will be able to connect with the client. Pros That it's reliable and will allow me to use my biolateral music to aide in the healing process. All the features it has. Cons I like everything about it -- mainly that it's HIPPA compliant and secure. I can't answer this question the way you want! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shea G. Counselor Health, Wellness and Fitness ### "Excellent product for solo private practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 Overall doxy.me has been wonderful to use. They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer quality of their product. Pros Doxy.me is an AMAZING product with features that put it at the front of the field. I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen. They've recently implemented options for billing and payments, as well. With various plans doxy.me creates amazing options for the price, and their customer service is responsive and helpful if you encounter any bugs. If you've ever used any other telehealth video platform there's almost no learning curve transitioning to doxy.me. Cons It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down. I recommend having a stable second option you can quickly send patients as needed. Doxy isn't down often, but when it is, it's usually a surprise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alicia S. Owner, Occupational therapist Medical Practice ### "Simplicity and HIPPA compliant" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 April 13, 2026 Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned above. Not worth paying for but the free version is good enough for certain purposes. Pros HIPPA compliance. Ease of logging in for clients and provider. Having your own provider URL (no portal creation necessary for clients). Simplicity of the interface. Cons High cost to purchase additional features like screen sharing. Often has an echo when clients speak. Poor connections, cutting out, freezing, needing to restart calls to help mitigate that. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reasons for choosing Doxy.me HIPPA compliance. Convenience of a personal provider URL to login and not needing client app or portals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Angelika V. Trauma counselor Mental Health Care ### "Love new features!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 I love using it. The quality is great, it's reliable, and I don't have to worry about staying connected. Pros I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea! I don't worry about losing important details just because I am having technical issues. Cons There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Darwin C. Licensed Professional Counselor Health, Wellness and Fitness ### "Doxy.me is easy to use, affordable, and reliable. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 I have been using Doxy.Me since it launched in 2013. I began searching for HIPAA comliant formats that were easy to be utilized by the patients, gave them the link in an email or text. Doxy.me hit all the parameters I was looking for. Pros I like Doxy.Me for its simplicity for my patients. There is no learning curve either for clinicians or patients. Cons The only con is the cost of paid subscription, however it's cheaper than most. However, I did use the Clinic version for several months while I was in private practice. It was worth the peace of mind. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Maria S. Psychotherapist Mental Health Care ### "Very good site for a small therapy business. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Very positive experience. It looks very professional. Love the waiting room, and the fact that it is free. Pros Very easy to use. You can have your practice name as part of the link to log in. Keeps track of sessions and time spent in each. Cons Connection sometimes fail if client is not using a laptop and/or reliable internet connection. Sometimes it freezes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Suanne K. Director of Pediatrics Hospital & Health Care ### "Doxy.me and Surviving the Pandemic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 The company has been so great to work with. The folks who started out with my organization in the beginning during the pandemic were incredibly caring and attentive. That relationship has continued to this day. Pros This product is easy to use and within 2 weeks I was able to learn how to use it myself and create content to educate my entire health center and get us up and attending to patients during the pandemic. Cons At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things like that, but this is part of all platforms. Alternatives considered [Doximity](https://www.capterra.com/p/205027/Doximity/) Reasons for choosing Doxy.me Doxy.me offered better features, better support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT michael T. Clinical Social Worker Mental Health Care ### "Nice basic system" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 6, 2025 Convenient but not like Zoom. Quality is not nearly the same. Is HIPAA Compliant which is essential Pros The price and availability. Easy to use. fairly reliable. Easy to report Problems. Responsive to complaints. Cons Can be very glitchy with some people and quality varies greatly. Voice is sometimes very very choppy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG RACHELLE G. Rachelle Goldberg, LMFT Mental Health Care ### "Grateful for ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 3, 2025 I was intimidated by the idea of having to do telehealth but Doxy is the best I could have hoped for. Pros Having the same four word link each time and being able to get multiple clients on at the same time even if they need to be separate geographically. Cons recent difficulty with poor connections if client is on the mobile phone. Telephone calls in to the client disrupt the connection. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reasons for choosing Doxy.me simple link. Why do I have to use more characters if I already answered the question? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Carrie W. Licensed Professional Counselor Mental Health Care ### "My experience has been all positives" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 2, 2025 I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else. I believe that having to have an account and the meeting number nonsense gets in the way of things. Pros The ease of use for both myself and clients. I use doxy not only for telehealth appointments but it's what I use exclusively for consultations with potential new clients. I use the tier that has no charge and it's been more than enough for my needs. Cons I can't think of anything that I would indicate that I don't like. There's nothing that I've had happen in using doxy that was negative. Back in 2020-2021 there were occasionally connection problems, but I did not attribute that to doxy's service. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) [Alma SIS](https://www.capterra.com/p/133283/Alma/) Reasons for choosing Doxy.me I had always liked Doxy for the ease of use, especially when directing consultations where to meet. And since AI note assistant is something I use, continuing telehealth on doxy has continued to be very easy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Mend vs Doxy.me](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App)[Carepatron vs Doxy.me](https://www.capterra.com/compare/158461-195467/Doxy-me-vs-Care-Patron)[Jane vs Doxy.me](https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App)[TherapyNotes, LLC vs Doxy.me](https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me)[Teladoc Health vs Doxy.me](https://www.capterra.com/compare/158461-190055/Doxy-me-vs-Teladoc)[Tebra vs Doxy.me](https://www.capterra.com/compare/129169-158461/Tebra-vs-Doxy-me)[ModMed vs Doxy.me](https://www.capterra.com/compare/124590-158461/EMA-vs-Doxy-me)[athenaOne vs Doxy.me](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me) [Alleva vs Doxy.me](https://www.capterra.com/compare/158461-180899/Doxy-me-vs-Alleva)[Zanda (formerly Power Diary) vs Doxy.me](https://www.capterra.com/compare/158461-180530/Doxy-me-vs-Power-Diary)[Healthie vs Doxy.me](https://www.capterra.com/compare/158461-167439/Doxy-me-vs-Healthie)[CharmHealth vs Doxy.me](https://www.capterra.com/compare/120340-158461/ChARM-EHR-vs-Doxy-me)[Qualifacts Insync vs Doxy.me](https://www.capterra.com/compare/144484-158461/InSync-EMR-vs-Doxy-me)[SimplePractice vs Doxy.me](https://www.capterra.com/compare/130710-158461/SimplePractice-vs-Doxy-me)[Epic vs Doxy.me](https://www.capterra.com/compare/122278-158461/EpicCare-EMR-vs-Doxy-me)[Praxis EMR vs Doxy.me](https://www.capterra.com/compare/29328-158461/Praxis-EMR-vs-Doxy-me)