# VSee Clinic Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VSee Clinic Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/158468/Cloud-Clinic

---

# 

 VSee Clinic Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VSee Clinic

## What is VSee Clinic?

VSee is the telehealth system used by NASA Space Station, McKesson, GE Health, Optum, DaVita, and 1000+. VSee provides highly configurable workflows that can support urgent care, ER diversion, telepsychiatry, specialist consults, concierge care, group therapy, e-ICU, chronic care management & a range of other use cases. Key features of the HIPAA-Compliant platform include scheduled/walk-in visits, queuing & routing, video/phone/chat visits, customizable intake, consent, ePay, eRx, RPM & more

## What is VSee Clinic used for?

[Telemedicine](https://www.capterra.com/telemedicine-software/)

Overall rating

Based on 70 user reviews

Reviews sentiment

Positive

77%

Neutral

14%

Negative

9%

Starting price

$29

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VSee Clinic

4.1 (70)

VS.

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (70)

Ease Of Use

4.5 (1,224)

Value For Money

4.1 (50)

Value For Money

4.3 (970)

Customer Service

4.0 (42)

Customer Service

4.2 (711)

## VSee Clinic alternatives

[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting price

$25.00

Per User, Per Month

Highest Rated

[4.4 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/158468/Cloud-Clinic/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Video Conferencing

4.0 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

HIPAA Compliant

4.9 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

One-to-One Messaging

4.4 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Send personal messages to clients or attendees

Virtual Waiting Room

4.1 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Monitor wait time and abandonment for incoming requests that have not been routed

Appointment Scheduling

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Online Forms

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create new forms and/or use ready-made online form templates

VSee Clinic 37 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Automated reminders and confirmations for booked appointments and events via text or email

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Store and organize documents in a centralized system

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Reminders sent via email

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended for medical use such as diagnosis, treatment, and consultation

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

For practices with multiple providers

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Accept, record, and reconcile financial transactions

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Gauge satisfaction and receive information for improvement and success

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Get Advice

We can help you find the software with the features you need.

Features

4.0 (70)

4.0

Based on 70 reviews

## Pricing

Value for money

4.1 (50)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/158468/Cloud-Clinic/pricing/)

Free Forever

$0.00

It includes:

-   HIPAA BAA
-   Knowledge Base & Email Support
-   Live Annotation Requires a Download
-   No Download
-   One-Click Video Calling
-   Screenshare + Live Annotation
-   SMS Patient Invite
-   Unlimited 1-1 Video Calls
-   Virtual Waiting Room

Plus

$29.00

Flat Rate,Per Month

It includes:

-   HIPAA BAA
-   Virtual Waiting Room
-   Intake + Telemedicine Consent Forms
-   No Download, 1-Click Video Calling
-   Unlimited 1-1 Video Calls
-   Unlimited Group Video Calls
-   Phone switching
-   Screenshare + Live Annotation
-   SMS invites and reminders
-   Credit Card Payment
-   Appointment Scheduling
-   Client portal with self-scheduling
-   Knowledge Base & Email Support
-   Email & Live Chat Support
-   Live Annotation Requires a Download

Premium

$49.00

Per User,Per Month

It includes:

-   Shared waiting room
-   Shared appointment scheduling
-   Queue management
-   Customizable intake forms
-   Notes charting
-   ePrescribe (add-on cost)
-   Drag-and-drop analytics dashboard
-   Call Reports & Analytics
-   Add/remove providers and roles

Value for money

4.1 (50)

4.1

Based on 50 reviews

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## Support, customer service and training options

Customer Service

4.0 (42)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (42)

4.0

Based on 42 reviews

## User reviews

Overall rating

4.1

Based on 70 reviews

Filter by rating

5(32)

4(22)

3(10)

2(2)

1(4)

Mentioned topic

Sorted by most recent

KH

Kristi H.

Therapist

Mental Health Care

### "Love this! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 27, 2023

This solved the problem of inconsistent video connection

Pros

The waiting room is awesome! Video is reliable!

Cons

There really isn't anything to put your appointment times in

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

This is free and doesn't give a time limit on session times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sarah H.

Digital Forensic Examiner

Computer & Network Security

### "Fantastic Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2022

This product was easy to use, you can walk patients right through signing in. I also like the feature of using VSEE internally when employees worked from home. It was easy to screen share, destop share, and send documents back and forth.

Pros

I used this software in the medical field during and after the pandemic. It was the easiest product that I reviewed and the providers were extremely happy with it.

Cons

Absolutely nothing, best product for telemedicine I have found. I highly recommend it to anyone looking.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WM

Wand M.

Self

Health, Wellness and Fitness

### "VSee Virtual Doctor Appointment"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 7, 2022

Pros

Iike the fact that I can visit with my doctor without having to go in to his office, and be at home for the appointment. Kind of Iike a house call.

Cons

I feel it was a little confusing as how to use it for the first time, as well as downloading the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Adam A.

Marriage and Family Therapist/ Assistant Professor

Mental Health Care

### "V-See Can Help You V-See your Clients in a Whole New Way! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2022

It is an effective, safe way to meet with clients over a HIPAA compatible software.

Pros

It is intutitve. It's easy to use and so simple to get started with. Clients can easily get connected and sessions get underway without a problem. All of the additional features like survey sending, reminders, & forms make this a MUST have for any clinician!

Cons

The software used to offer a free trial for clinicians to practice on a limited scale. I wish they would bring that back. I think it was helpful for a lot of therapists who only see a few clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Sarah A.

Founder

Health, Wellness and Fitness

### "Rating this as a once regular user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 8, 2021

Again, this is purely from a user experience, but I like that VSee was niched especially for professionals and clinicians and it felt more secure to have conversations with VSee than with the ever-popular Zoom.

Pros

What I liked most about VSee is how secure it is from a client-aspect. Some of my physicians used Zoom and this didn't have the security features that I felt were necessary. Zoom has had a reputation of being easily hacked, so I felt more comfortable using VSee as a client/patient than Zoom.

Cons

There were times that I had glitchy experiences where the volume wouldn't work or there would be issues with connecting with the video, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VA

Vinit A.

Physician

Medical Practice

### "Deceptive Business practice"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 20, 2021

Stay away form this business

Pros

Very fast response to get your money and start the subscription

Cons

Very difficult to reach once you have paid for subscription. Also, they do not disclose exactly what is being given in fee. Later they will come up asking for more money claiming that is an advanced feature even though you have paid for the Enterprise edition.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Aileen Z.

Computer Science Tutor

E-Learning

### "Nothing special, but does the job"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 7, 2021

Pros

VSee does what it says it would do. I could connect and interact with my healthcare provider without any noticeable bugs. There's a chat feature which could come in handy. Setting up video and audio was fairly painless.

Cons

Nothing really stands out about VSee. The interface isn't beautiful but is easy enough to use. The insistence to install the desktop app seems a bit extraneous; I would prefer a web-based interface.

Switched from

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

My new provider used VSee instead. I slightly prefer Doxy.me since it can be used in a web browser.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Heather B.

Executive Assistant

Music

### "Solid Software for Confidential Virtual Doctor's Appointments"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 29, 2021

My doctor started using this software during the pandemic as a way to remotely see his patients and will be continuing to utilize it even after it's safer to meet in person. It's incredibly convenient and instead of spending an hour or two traveling, I can use VSee to have my doctor's appointment for 20-minutes during my work day.

Pros

I love the secure one-on-one messaging and the ability to see whether my doctor is online and for him to see whether I am.

Cons

The quality is okay, but there can often be a lag and of course, a lot depends on your internet service and speed. It's not the best video conferencing software I've ever used, but it's also not the worst.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kevin R.

Psychiatrist

Mental Health Care

### "Mid tier"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

July 15, 2021

Pros

Able to use desktop app. It is free...cost..

Cons

Cannot solely rely on desktop app. Only get notifications on web app then have to got to the desktop app. If I share a screen, I need to disconnect to view the camera thereby losing the connection. Seems buggy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FR

Freedom R.

Psychotherapist

Mental Health Care

### "Best HIPAA compliant teleconference platform!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2021

Simply it's the best out there specially for solo providers like myself. HIPAA compliant, easy to use, great features and recommended by other organizations in the mental health industry.

Pros

Knowing that organizations like NASA uses this software plus that is HIPAA compliant makes a provider like myself do her job with ease. It's easy to install and my client's find it very useful.

Cons

Really can't complain. VSEE offers a waiting room, patient registration, mobile app, what else can you ask for? The video quality is terrific!

Switched from

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

The video quality was poor and unstable in comparison with VSEE free subscription.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/158468/Cloud-Clinic/reviews/)

Popular comparisons

[Doxy.me vs VSee Clinic](https://www.capterra.com/compare/158461-158468/Doxy-me-vs-Cloud-Clinic) 

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