# TimberScan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TimberScan the right Construction Accounting solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158496/TimberScan/reviews

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TimberScan

4.2 (113)

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Last updated March 13th, 2026

# Reviews of TimberScan

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

BJ

Bryce J

Material and Logistics CoordinatorConstruction, 201 - 500 employeesUsed the software for: 6-12 months.

“I am in charge of daily purchases for our Service department, so utilizing timberscan is a daily god-send.“

September 22, 2023

IH

Irene H

Accounts Receivable ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“Could be a good fit if you are looking for something simple and user friendly.“

May 16, 2024

AK

Alex K

IT Support SpecialistConstruction, 201 - 500 employeesUsed the software for: More than 2 years.

“It's also very easy to train users on how to use the software.“

September 27, 2021

## Showing most helpful reviews

Showing 1-25 of 113 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Robert W.  
Project Coordinator  
Construction  
Used the software for: Less than 6 months

### "TIberscan, A time saver for sure!"

January 22, 2019

4.0

TIberscan ahs saved us tons of time and work, and we highly recommend it!

Pros

The drag and drop functionality is second to none. YOu drag it into teh software, and it is automatiacally routed to the right person.

Cons

The set up can be a bit tricky, I would like to see that imrpoved. Once set up thought, it is fully automatic.

Review Source

AN

Alex N.  
System Analysis  
Construction  
Used the software for: 2+ years

### "Excellent Document Management System for Sage 300 CRE"

December 11, 2023

4.0

We successfully utilized TimberScan for over a decade and only discounted using it when we moved away from Sage 300 CRE as our accounting system. TimberScan offers features that we still do not have in our new accounting system and our company is interested in exploring if it is possible to use Timberscan or something similar with our new system which is the highest praise I can give.

Pros

Reliable and fast, our accounts payable and document control personal have always found TimberScan up to task. New employees have always been able to be trained on it very quickly as well.

Cons

Difficult to deploy, you will most likely require the TimberScan team to perform any installation or re-installation of TimberScan, though I have noticed in more recent years they have invested in better deployment technology. Difficult to use when you are not on the same intranet as the server.

Review Source

ML

Monica L.  
Controller  
Construction  
Used the software for: Less than 6 months

### "We go live on August 1st, but we have done some test runs and run into a few issues"

July 25, 2017

3.0

The security of proper approvals for all AP invoices. The ease of tracking the progress and time taken to get an invoice completely through Timberscan. Dashboard feature, inquiries and reports make managing the invoice processing time, approval verification and compliance warnings obvious and trackable with the audit trail of the history of each invoice. This will make all users accountable for their time and process of utilizing the functions of Timberscan.

Pros

The approval process is securing the proper people being accountable for their jobs cost. The tracking of all AP invoices is simplified. The reports and inquiries keep us abreast of invoice status at all times. I like knowing there is a feature that keeps invoices that exceed a commited amount from being exported to Sage AP.

Cons

The compliance documentation is not handled the same way as it is in Sage. Even though it gives you the warnings of compliance issues, the data entry clerk has to still go physically attach the pdf files of compliance items into Sage manually as she does now, which is not eliminating her time spent on this process. It's almost like a duplication of work for the sake of managing compliance. She is utilizing the drag and drop feature to have her documentation available as a pdf file to go back to Sage and insert the necessary docs into the Sage Compliance Manager. Therefore, she won't be able to do direct scanning of her subcontractor payment applications into Timberscan since it will need to be a pdf file to kept for the compliance management in Sage.

Review Source

VR

Verified Reviewer  
Chief Financial Officer  
Construction  
Used the software for: 2+ years

### "TimberScan has revolutionized our Accounts Payable processes like nothing else has. "

January 23, 2018

5.0

TimberScan has allowed us to manage/process more invoices with fewer team members than we've ever had assigned to Accounts Payable. TimberScan has revolutionized our invoice approval/payment processes.

Pros

TimberScan simplifies/improves our invoice approval process in many ways. First, we are able to manage unapproved invoices in a way we were never able to before. Second, we are able to track bottlenecks in the invoice approval process. Third, we are able to go 100% paperless for Accounts Payable. Fourth, our approval process is much more secure than it ever has been. Fifth, TimberScan allows our approvers to have access to copies of every invoices they've approved. Sixth, TimberScan has allowed us to provide audit detail (for sales taxes, CPAs, IRS, etc.) in a simple/easy fashion.

Cons

TimberScan Mobile is still a little buggy. Other than that, there is very little else that I struggle with regarding TimberScan. And please note that TimberScan Mobile has been VERY useful in allowing some of our busier approvers the ability to more timely review/approve invoices.

Review Source

Vicki S.  
Controller  
Construction  
Used the software for: 2+ years

### "Great software for accounts payable!"

July 25, 2017

4.0

We got rid of paper files and that is tremendous!!!

Pros

I like being able to scan in my invoices and see them on the screen as I code them. It makes it much easier. Also getting away from having to keep paper copies is the way of the future.

Cons

I would like the ability to attach receipts to the items we pay with credit cards like we do with checks. It takes me forever to attach a copy of a payment receipt to payments we make with the Amex for invoices that we have. I could pay like 50-100 invoices with the credit card and then I have to go in and attach a copy of the payment receipt to every one of those invoices. A very long process!

Review Source

BJ

Bryce J.  
Material and Logistics Coordinator  
Construction  
Used the software for: 6-12 months

### "Timberscan saves time "

September 22, 2023

5.0

Has been everything we could ask.

Pros

I am able to process and submit invoices with ease using Timberscan. I am in charge of daily purchases for our Service department, so utilizing timberscan is a daily god-send.

Cons

It can be slow at times, but that seems to be when I am running through an external VPN or a Wifi network .. when Hard-Wired it runs smoothly.

Review Source

VR

Verified Reviewer  
Accounting Manager  
Construction  
Used the software for: 2+ years

### "We are very happy. Invoice approval is so easy and documents are always easy to access"

January 24, 2018

5.0

Invoice approval and document management has improved tremendously.

Pros

Our invoice approval process has gotten 100% faster and more accurate as our managers can approve all of the cost coding. We never have lost invoices and having images available whenever we need them is extremely helpful.

Cons

The software runs a little slow on our system. Overall we don't have many complaints and have been really pleased with TimberScan.

Review Source

VR

Verified Reviewer  
Accounts Payable / Contract Administrator  
Construction  
Used the software for: 6-12 months

### "I find the timberscan program so useful for our accounting department"

April 4, 2018

4.0

easy way to track records

Pros

The ability to view all your invoices & see whom approved different items. Also, the program is easy to use!!

Cons

We do have issues with our sage program & timberscan program sinking... Also the inability to change codes once approved.

Review Source

Teresa B.  
Controller  
Construction  
Used the software for: 6-12 months

### "Timberscan provides for paperless invoice entry to our accounting system (Sage 300 CRE)"

July 18, 2017

4.0

We are becoming less burdened by the immense load of paper as a result of using this product. That's a win!

Pros

It moves us towards meeting our paperless objective. It also makes it pretty easy to locate documents/invoices by vendor or job.

Cons

What I like least about this software is that it seems a little sophomoric. It looks like it was written in the 90s and has not received a facelift since. But, it does what it's supposed to do.

Review Source

Tyler D.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Makes Invoicing with Project Management Easier"

February 24, 2019

5.0

Pros

We use this at our office for the project managers. This is really convenient because it notifies me when I have a new invoice that needs to be coded. IA can easily code them and then it integrates with our accounting. Before it was kind of a pain to do invoices because we would have to either print them out and hand write on them or use a pdf editor and code them. This is a simple system to help keep track of the invoices as well. I can easily find all of the invoices I have coded and sort through them. Before I had all my invoices saved in a folder and would have to sort by date. This is a much more simple system for invoicing and project management.

Cons

I do not like that it always makes you open a new window for everything. I would like to stay in the same window that I am working in. I'm unsure if there is an option to take this off but it always makes you open new windows.

Review Source

JH

Jill H.  
Controller  
Commercial Real Estate  
Used the software for: 2+ years

### "We use Timberscan with Capture and AIM and it has taken our company mostly paperless"

July 25, 2017

4.0

Less paper, greater accountability, and better filing systems.

Pros

Storing of documents that are easy to find in the future and can be approved by all employees necessary before going to its "resting place".

Cons

The OCR could use some improvement, sometimes a template works great for most properties but that same template will stop working with others. I would also like to see AIM have the ability to move fields in document setup, arranging rather than deleting would be nice.

Review Source

JS

Jade S.  
Accounts Payable Supervisor  
Construction  
Used the software for: 2+ years

### "Great but desiring better reporting features"

July 25, 2017

4.0

Transparency

Pros

I like the transparency that the system provides. I am able to see exactly the location of a specific invoice and how long it has been there.

Cons

Needs better reporting. Certain reports I would love to have but are not available. I would like a report of when invoices are on hold. I would like email notifications of the list of invoices in a approver's queue including the date of the oldest acquired invoice so their superior can address.

Review Source

BB

Brenda B.  
Controller  
Construction  
Used the software for: 2+ years

### "Timberscan has helped our AP department become much more efficient."

July 25, 2017

5.0

Pros

The best part of Timberscan is the ease of accessing invoice images in the system. Having the invoices electronically has made a big difference for easy access.

Cons

I frequently hear that people have difficulty with the speed of the program when accessing it remotely. From an admin point of view, changing the routing and routing rules is complex. I have yet to be able to train anyone to understand how the routing works.

Review Source

MM

Michelle M.  
Accounting assistant  
Accounting  
Used the software for: 2+ years

### "Timberscan has increased my productivity and ability to get invoices approved and paid ."

January 26, 2018

4.0

It is much easier to get my invoices approved in a timely manner

Pros

It's paperless. I can keep track of where invoices are. Easy to use and maintain. Search options are very useful.

Cons

Limited routing ability at entry level and final review. No spell check in email. It takes time for new coding and commitments to transfer from Timberline. You can't choose your default printer, it seems to pick a different printer each day.

Review Source

NG

Neal G.  
Construction  
Construction  
Used the software for: 2+ years

### "Easy to Use"

July 25, 2017

5.0

Visability into the pre-approved AP process, and easy access to approved invoices.

Pros

Simple solution for paperless AP. I also like that there is now a remote feature because our approvers travel so much.

Cons

Would like subs to have access to upload their own documents. We would like the software to be in the could and allow subs to upload their own documents to cut down on the work by accounting.

Review Source

SS

Sloan S.  
Junior Project Manager  
  
Used the software for: 1-2 years

### "Timberscan streamlined our invoice acquisition and approval system and saves us time and money."

January 23, 2018

5.0

Pros

\+ easily capture and code invoices + rigid approval process + ability to annotate invoices for accounting + useful reporting functions

Cons

\- "glitchy" UI - software has to be manually configured to allow communication between different levels of invoice handling - difficult to split invoices with separate descriptions

Review Source

KR

Kristen R.  
Controller  
  
Used the software for: 2+ years

### "We use it to route and approve A/P Invoices"

July 25, 2017

4.0

Pros

Paperless environment that integrates well with Timberline (ability to import). Like the automation (matching supporting documents, etc.). Looking forward to the new features coming out with Capture.

Cons

Can have improved functionality with Timberline (ability to put invoices on hold in Timberline through TimberScan, etc.)

Review Source

CS

Cathy S.  
Accountant  
Real Estate  
Used the software for: 2+ years

### "Easy to use and a great asset to our accounting team"

July 31, 2017

5.0

Time saving, ease of use.

Pros

The ease of use and the capability of locating invoices quickly. The ability to filter by property, date, account # to locate invoices.

Cons

Some of the quirks, working well with other programs. We've had issues with the program not speaking well to Timberline on certain machines.

Review Source

SW

Shelby W.  
HR/Accounting Manager  
Construction  
Used the software for: 1-2 years

### "Always easy to work with."

August 3, 2017

5.0

We have multiple offices and some are remote. So anyone can access and approve invoices from any location.

Pros

The ability to track where invoices are in approval stage. The ability to attached checks. The ease of importing into Sage 300. The ability to control user functions and uses. The ability to approved other users invoices and push them thru the system.

Cons

Some screens close out completely (i.e. vendor search) when you just want to go search another vendor.

Review Source

TS

Tammy S.  
Controller  
Construction  
Used the software for: 2+ years

### "Timberscan has saved us time and money!"

July 31, 2017

5.0

Pros

The approval process speeds up the entire AP process plus there is never any lost or misplaced invoices!

Cons

It would be nice to speed up moving through attaching existing invoices. Also it would be great to have the option to change a document from a packing slip to an invoice.

Review Source

CH

Carolyn H.  
Manager AIS  
Construction  
Used the software for: 2+ years

### "It's ingeniously simple"

July 25, 2017

3.0

Pros

The support desk is phenomenal. The system design is brilliant... even though the application is a little clunky.

Cons

Its a little clunky... Its not terribly intuitive. One with a Sage background should be able to breeze through it more easily.

Review Source

CA

Cliff A.  
VP of Finance  
Construction  
Used the software for: 2+ years

### "Good software, but limited OCR capabilities "

July 31, 2017

4.0

Pros

Timberscan is easy to use and the routing features are nice. Support team has been responsive and helpful.

Cons

OCR does not work more than 65% of the time, therefore, making it inefficient. Also, some reports are limited in their true use.

Review Source

EM

Elizabeth M.  
CFO  
  
Used the software for: 2+ years

### "pleased with software but it needs improvement "

August 3, 2017

3.0

Pros

Viewing invoices on my computer is easier than looking for a paper copy and the approval process is smoother

Cons

Often get error messages and have to start my inquiry all over which is sometimes frustrating and inconvenient

Review Source

AG

Allison G.  
Accounting Assistant  
Construction  
Used the software for: 1-2 years

### "Been using timberscan for a couple of years, so far so good.. easy to use, multiple features."

January 24, 2018

5.0

Keep all invoices in one place, be able to see the approval process.

Pros

It has different reports and features that help me find what I'm looking for, it's very user friendly.

Cons

I don't like that I can't narrow some reports to save time when I run them, I also wish there was a feature to help identify duplicated invoices other than by invoice number.

Review Source

MK

Melinda K.  
CFO  
  
Used the software for: 1-2 years

### "Timberscan has really helped streamline out A/P process. I would recommend this to anyone."

August 3, 2017

4.0

Pros

Ease of use, ability to track an invoice from receipt to final approval. Reports produced in the software are very functional and easy to analysis.

Cons

Would like to be able to use it with terminal server. As another option to the mobile app option which would be more cost effective.

Review Source

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