# Page 2 | TimberScan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is TimberScan the right Construction Accounting solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158496/TimberScan/reviews

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TimberScan

4.2 (113)

[View alternatives](https://www.capterra.com/p/158496/TimberScan/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of TimberScan

## Showing most helpful reviews

Showing 26-50 of 113 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Alexis B.  
Director of Construction and Development Accounting  
Construction  
Used the software for: 2+ years

### "Increase volume without adding staffing by going paperless!"

April 8, 2025

5.0

Overall, it was a great solution for our office and we have been very happy with it.

Pros

Timberscan was an integral solution in going paperless in office. It is simple to use, provides a tiered approval structure, integrates well with our ERP, and is easy to access invoice copies.

Cons

I would like improvement in their OCR/AI capabilities recognizing invoices and proper/prior coding.

Alternatives considered

[Tipalti](https://www.capterra.com/p/236980/Tipalti/)

Reason for choosing TimberScan

Easier to use, better integration with our ERP, stellar customer service team.

Review Source

IH

Irene H.  
Accounts Receivable Manager  
Construction  
Used the software for: 6-12 months

### "Decent but not our favorite"

May 16, 2024

3.0

Could be a good fit if you are looking for something simple and user friendly. We tried it out but ultimately it did not meet our particular needs.

Pros

Decent cost won't break the bank. Very user friendly. Seamless transition.

Cons

Features are somewhat limited compared to other competitors. Uploading documents wasn't the fastest.

Review Source

VR

Verified Reviewer  
Controller  
Construction  
Used the software for: 2+ years

### "I do really like this software"

August 20, 2018

4.0

I like the people at Core Associates and they are very receptive to new ideas.

Pros

This software has sped up our accounts payable entry tenfold. I can now capture invoices that are sent to me in PDF format and it will automatically fill in certain fields for me so that I can now skip those fields when entering and just focus on the coding of the invoice. Also it is very easy to attach check copies to the invoices so then we now have the entire package from invoice to supporting documents to checks online and no more paper files!!!

Cons

The thing I like least about this software is attaching copies of invoices we pay online with our credit cards. They should make it like they do with checks. Now I have to go in and manually attach a copy to every invoice paid and that is a big job with the number of invoices we pay with our credit card.

Review Source

Rachel R.  
Project Administrator  
Construction  
Used the software for: 2+ years

### "Accounting NO PROBLEM with this product."

March 29, 2018

5.0

TimberScan was one of the best software's I have ever been lucky to learn and use in my job. I stream lined the accounting and routing processes within our company. This alleviated so much paper being wasted as well as duplicate being scanned in and then deleted.

Pros

I loved the scan featuring allow you to directly import all invoices and pay application into the system database. This program also allowed you to directly route on project levels to the approving parties. Doing so really streamlined the approval processes and helped us stay on top of billing out per completion of each scope. I felt it was very user friendly and added so much value to our accounting department. It was also very beneficial that we were able to search by vendor or job for invoices that were approved, pending, or rejected. In many cases more programs cannot allow you to quickly provide answers to those types of questions.

Cons

The only issue we experience was the image could become distorted if it was processed through the system a variety of times.

Review Source

Dustin M.  
Estimator / Project Manager Assistant  
Construction  
Used the software for: 2+ years

### "We love Timberscan and consider it vital to our processes."

January 26, 2018

4.0

Paperless processing and accurate approvals.

Pros

Paperless. Paperless approval. Digital approval records. Paperless check copies. Paperless job cost inquiries. No need to retain boxes of hard copies for years on end.

Cons

Data entry and software installs/upgrades. We've had problems with quirkiness regarding commitments. Software installs and upgrades require installation from outside our office. This happens often enough to be a nuisance but not often enough to dissuade others from purchasing.

Review Source

VR

Verified Reviewer  
Project Engineer  
Construction  
Used the software for: 2+ years

### "TimberScan Review"

September 7, 2019

4.0

Overall it is a great software to use, organizing billing to subcontractors, but the overall software could be updated to be able to provide a faster more effective approval process.

Pros

I like the feasibility of being able to pay subcontractors through this software. It makes it easy to see who is remaining to be paid and who is still awaiting payment. I love being able to send an invoice to someone else in my office if the item does not apply to me and be able to create comments on the actual invoice

Cons

What I like least is that the software looks like it is still running on an old Windows software. Things tend to run real slow and loading different invoices is difficult which makes approving and sending notes/comments can take longer than it should.

Review Source

VR

Verified Reviewer  
Controller  
Hospitality  
Used the software for: 2+ years

### "High Volume Real Estate User"

June 6, 2018

4.0

Pros

\-Love the workflows for approvals -Numerous fields for coding expenses and providing detail -Comment function to send notes to approvers

Cons

\-System is slow on occasion -Acquiring images can be cumbersome -Not able to make corrections once the document has been passed

Review Source

Bobby R.  
Chief Financial Officer  
Construction  
Used the software for: 2+ years

### "Timberscan Review"

September 18, 2018

4.0

We use Timberscan to make our AP process paper-less and integrate with Sage 300CRE.

Pros

It does allow us to go paperless and have an electronic trail for invoice/receipt approvals. It also integrates with Sage 300CRE

Cons

It is slow and doesn't make credit card statement reconciliation easy.

Review Source

AK

Alex K.  
IT Support Specialist  
Construction  
Used the software for: 2+ years

### "Great for the Construction Business"

September 27, 2021

5.0

Great overall experience. Very easy to use.

Pros

Very easy for our Project Managers to process their invoicing and have it go down the approval chain. It's also very easy to train users on how to use the software.

Cons

The Timberscan system process often times hangs when a computer has been on too much. This isn't too big of a deal though, because it's easily resolved with a computer restart.

Review Source

DK

Doug K.  
Special Projects  
Real Estate  
Used the software for: 1-2 years

### "Paperless AP is a great concept"

August 1, 2017

3.0

From a holistic perspective, our AP is more efficient because we can track where an invoice is and who is holding up the payment process. From an individual perspective, many of the users are not very happy due to the slow response time of the software. The approvers take significantly more time to approve invoices because each click takes many seconds.

Pros

Saves paper, allows us to track invoices and where they are in the office. Facilitates approvals for on-the-move approvers.

Cons

Desktop client in head office (where server resides) feels slow compared to all other office software we use. At our satellite offices (Toronto, Seattle), the response time is painfully slow. Adding Timberscan mobile has helped for the approval process but data entry and final review are still very slow. We actually don't need Mobile as our approvers sit at desks in offices 80% of the time, but unfortunately, we had to buy it because the desktop client is too slow.

Review Source

DB

Dawn B.  
Accounts Payable Supervisor  
Real Estate  
Used the software for: 2+ years

### "Easy to Use!"

August 9, 2018

5.0

We are able to have all our managers sign in remotely to approve invoices. No one needs to come to the office anymore! We are able to cut down on the amount of paper we save! Yay, more trees saved!

Pros

I like the fact that it ties in with Timberline and you only have to scan it once.

Cons

When you are using the existing invoice feature, it does not automatically place the cursor in the next box.

Review Source

TP

Terry P.  
Controller  
Construction  
Used the software for: 1-2 years

### "For the most part does what we intended"

August 1, 2017

4.0

Paperless! I love the ability to look at invoices from my desk.

Pros

Ability to run reports with all the invoices attached. Documentation of approval flow. Ability to inquire for status anywhere in the process (though if it has been exported and not posted and synced, it is in limbo)

Cons

We can't link images to the property management invoices as with other imports/recurring that are initiated from Timberline. We've been having trouble lately with import imported invoices from Timberline; get the message no invoices to import. We'd like the ability to send an email once a day to approvers that they have invoices in their queue, rather than at each batch. Is there a solution for adding an extended check stub to checks? We can't do it automatically with the auto attach checks.

Review Source

SP

Staci P.  
Accounts Payable Manager  
Construction  
Used the software for: 1-2 years

### "TimberScan has increased our processing time tremendously making the process smooth and efficient."

July 25, 2017

4.0

Ease of use. Faster processing times. Flexibility.

Pros

The ease of use and versatility. Being able to process invoices from anywhere whether we are in the office or on jobsite allows for the ease of mind that our records are always current and up-to-date. We never have to question whether or not we have invoices waiting to be entered because they are right there for all of us to see where they are in the approval process. The Crystal Reports have also helped tremendously in keeping our job costs in check.

Cons

We have compatibility issues frequently. Right before updates are due or right after they are installed, we get several error messages that are frustrating. Often times, we also have invoices with 100+ pages which slows down and often freezes the system.

Review Source

TH

Ted H.  
CFO  
Construction  
Used the software for: 2+ years

### "Revolutionary Software Product!"

January 18, 2017

5.0

When we began employing TimberScan to approve our accounts payable software, little did we know that it would revolutionize our accounts payable processing like it has. TimberScan has enabled us to reduce the number of team members who process accounts payable invoices and it has made approving invoices better and it has made managing the accounts payable process easier and more reliable. Everyone in our company loves TimberScan.

Pros

Ease of use. Paperless processing. Ease of access for non-AP users.

Review Source

Robynne S.  
Controller  
  
Used the software for: 6-12 months

### "I use Timberscan for AP entry and invoice filing as well as AIM for all other document management"

January 23, 2018

5.0

Increased organization and ability to locate what I am looking for

Pros

I love the time that I saved pulling invoices at audit time. I also much more convenient access to time sheets, month end reports, daily job reports and employee files. I have eliminated 3 large file cabinets in my office alone!

Review Source

EE

Emily E.  
Controller  
Construction  
Used the software for: 2+ years

### "It's alright"

July 26, 2017

3.0

Paperless AP system, imports into Sage

Pros

Paperless AP system, integrates with Sage, decent reporting capabilities, \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Cons

It seems antiquated. I don't have a lot of confidence in it. It seems we have to have weekly customer support calls ever since starting to use Timberscan Mobile - and not because of issues with Mobile, but issues with the desktop version. Also, Rich at customer support could use some customer service training. He's very rude and it makes me cringe when I know I have to deal with him for an issue.

Review Source

KP

Karen P.  
Construction Accounting Manager  
Construction  
Used the software for: 2+ years

### "It has made my job a lot easier"

July 25, 2017

5.0

Lessened my work load and made it easier and less expensive to maintain our invoices and pay apps.

Pros

So much easier to know where the invoices and pay apps are in the approval system. The software makes everyone accountable for their part in the system. Going paperless has made filing much easier and less time consuming

Cons

It freezes up on us sometimes. Attaching checks seem to mess up a lot making us have to manually attach checks. I wish the comments showed up when you printed the invoice so you had them without going to the next step.

Review Source

JP

Jennifer P.  
Accounts Payable  
  
Used the software for: 2+ years

### "I have issues from time to time with Timberscan losing the link to Timberline. "

July 25, 2017

3.0

I like the Timberscanning of invoices for a specific job over a specific time frame.

Pros

Some of the reports you can pull in regards to invoices through a month or a year. I have been able to find invoices based only on the dollar figure instead of the job number or vendor name.

Cons

The fact that I lose the sync between Timberscan and Timberline. Troubleshooting has only proven that we have to restart the sync which is then another 30 minute window before they sync up. I process invoices all day so this is lost time for me.

Review Source

SH

Shane H.  
Controller  
Construction  
Used the software for: 2+ years

### "Our experience is inconsistency in the performance of Timberscan from version to version. "

August 2, 2017

2.0

First paperless software implementation, approval process workflow.

Pros

Ease of access in looking up documents for reference, approval process workflow, licensing model works well.

Cons

Inconsistency of performance, poor version control & consistency. The only way you can get an update to fix something is if you log a case, this includes missing updates for things that you haven't yet identified as not working. I relate it to an App from Android, constant updates without consistent performance on key functions.

Review Source

SK

Scott K.  
Controller  
Construction  
Used the software for: 2+ years

### "Timberscan is a gamechanger when it comes to accounts payable processing."

July 25, 2017

4.0

Pros

Timberscan has enabled us to almost double our revenue without adding more overhead for A/P processing. One added benefit that is not immediately apparent is the time saved on the backend by being able to quickly look up invoices using a variety of filters. It also seamlessly integrates with Sage 300CRE.

Cons

Support can be hit or miss depending upon the issue. Updates are not pushed out - you have to ask about updates before they are sent to you. Capture technology can be flaky at times.

Review Source

DZ

Dan Z.  
manager  
Construction  
Used the software for: 2+ years

### "Daily usage with imports and posting. Works well with other programs"

January 29, 2018

5.0

eliminates the manual process of matching invoices and is quicker to locate invoices with packing slips. Can search by invoice or packing slip information. We don't have to maintain paper filing saving space and time.

Pros

Connectivity to existing programs, not having to invest complete change of systems. Adaptable to our current software.

Cons

Supporting documents screen does not retain vendor information like Invoice screen. I have to enter several packing slips for 1 invoice and this would be beneficial.

Review Source

PW

Pamela W.  
Controller  
Construction  
Used the software for: 2+ years

### "Excellent addition to Timberline for Invoice Routing and Approval"

July 31, 2017

5.0

Ease of finding old invoices for audit purposes. Ease of routing invoices.

Pros

One of the best features of this program is the tracking information for invoices. You always know where the invoices are in the approval flow. Who has it and who is holding up the approval system.

Cons

Routing set up is a little cumbersome and not easy to change to another person to approve once it is set up. You can do it but if you don't do it in the correct order it can mess things up.

Review Source

PM

Pamela M.  
Director of Cash Management  
Construction  
Used the software for: 2+ years

### "We have used Timberscan here for a number of years and love the ease of the software. "

July 25, 2017

5.0

Keeps our invoice review process going smoothly

Pros

Each invoice can be viewed by a number of people so you know by the time it is ready to be exported that the invoice is good to go. You can email a copy of the invoice to other people if they are not in the line up for viewing and you need further discussion.

Cons

Can't really think of any cons, the product has the functionality that we need. Perhaps deleted invoices could be easier to view.

Review Source

DD

Danette D.  
Sr. Project Accountant  
  
Used the software for: 2+ years

### "TimberScan helps us keep track of invoices during the approval process. "

January 29, 2018

4.0

Pros

The invoices attach to the file in Sage AP so we have a permanent record of the invoice and check. It's easy to enter invoices and look up vendors and cost codes with the 'list' button.

Cons

I can't run reports telling me who has the invoices. This has never worked on our system. Also, I wish there was some way the system could mark the copies of the checks that have been voided but are attached to the record in Sage AP.

Review Source

JH

Joan H.  
Controller  
Construction  
Used the software for: 2+ years

### "Easy to learn, teach others, support is awesome"

July 25, 2017

4.0

Has saved us considerable amount of time with the online enquiry feature for staff to find things themselves instead of digging thru cabinets of paper. Love the idea of getting rid of cases of paper at monthend!

Pros

simple to navigate, full of data, great support, reports and online enquiry features are our favourite part

Cons

there is nothing about this product I would change from a user point of view, I do find the administrator part a little harder to navigate

Review Source

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